Archiving and Pruning Overview

Note the following definitions:

There are two ways of performing archiving and pruning:

The UCS Manager window has three tabs:

Release 8.0.2 and later of UCS includes a second means of archiving and pruning, in which you start the maintenance task in UCS Manager, then run certain specialized queries directly on the UCS database. This method, including the required queries, is described on the "Archiving and Pruning the Database" page of the Universal Contact Server Context Services User's Guide, available in the Genesys Documentation Wiki.