Package | Description |
---|---|
com.genesyslab.wfm8.API.service.config852 |
Modifier and Type | Method and Description |
---|---|
CfgSortMode |
CfgSortMode.withAscending(boolean value) |
CfgSortMode |
CfgSortMode.withSortMode(int value) |
Modifier and Type | Method and Description |
---|---|
CfgAccrualRuleHolder |
WFMConfigService852Soap.getAccrualRule(CfgAccrualRuleFilter accrualRuleFilter,
CfgAgentFilter agentFilter,
CfgSortMode sortMode,
CfgAccrualRuleDetails details) |
CfgActivityHolder |
WFMConfigService852Soap.getActivity(CfgActivityFilter activityFilter,
CfgAgentFilter agentFilter,
CfgProfileFilter profileFilter,
CfgSortMode sortMode,
CfgActivityDetails details)
Retrieves Activity info (
CfgActivity or CfgActivityShort ) based on a given filter |
CfgActivitySetHolder |
WFMConfigService852Soap.getActivitySet(CfgActivitySetFilter activitySetFilter,
CfgSortMode sortMode,
CfgActivitySetDetails details)
Retrieves Activity Set objects
|
CfgAgentHolder |
WFMConfigService852Soap.getAgent(CfgAgentFilter agentFilter,
CfgActivityFilter activityFilter,
CfgSortMode sortMode,
CfgAgentDetails details)
|
java.util.List<CfgAgentState> |
WFMConfigService852Soap.getAgentState(java.util.List<java.lang.Integer> agentStateIDArray,
CfgSortMode sortMode)
Retrieves Genesys Agent States (
CfgAgentState ) |
java.lang.String |
WFMConfigService852Soap.getAuditLogAsync(CfgAuditFilter auditFilter,
CfgSortMode sortMode)
Reads (async) Configuration Audit Log for specified filter
|
CfgBreakHolder |
WFMConfigService852Soap.getBreak(CfgBreakFilter breakFilter,
CfgSortMode sortMode,
CfgBreakDetails details)
Retrieves Break objects for given filter
|
CfgBUHolder |
WFMConfigService852Soap.getBU(CfgBUFilter BUFilter,
CfgSortMode sortMode,
CfgBUDetails details)
Retrieves Business Unit information (
CfgBU or CfgBUShort ) |
CfgCarpoolHolder |
WFMConfigService852Soap.getCarpool(CfgCarpoolFilter carpoolFilter,
CfgAgentFilter agentFilter,
CfgSortMode sortMode,
CfgCarpoolDetails details)
Returns Carpool objects for specified filters
|
CfgContractHolder |
WFMConfigService852Soap.getContract(CfgContractFilter contractFilter,
CfgAgentFilter agentFilter,
CfgSortMode sortMode,
CfgContractDetails details)
Retrieves Contracts (
CfgContract or CfgContractShort ) for a given filter |
CfgExceptionTypeHolder |
WFMConfigService852Soap.getExceptionType(CfgExceptionTypeFilter exceptionTypeFilter,
CfgAgentFilter agentFilter,
CfgSortMode sortMode,
CfgExceptionTypeDetails details)
Retrieves Exception Type objects for given filters
|
java.util.List<CfgFixedState> |
WFMConfigService852Soap.getFixedState(java.util.List<java.lang.Integer> fixedStateIDArray,
CfgSortMode sortMode) |
CfgMarkedTimeHolder |
WFMConfigService852Soap.getMarkedTime(CfgMarkedTimeFilter markedTimeFilter,
CfgAgentFilter agentFilter,
CfgSortMode sortMode,
CfgMarkedTimeDetails details)
Retrieves Marked Time objects for given filter
|
CfgMealHolder |
WFMConfigService852Soap.getMeal(CfgMealFilter mealFilter,
CfgSortMode sortMode,
CfgMealDetails details)
Retrieves Meal objects for given filter
|
CfgMeal852Holder |
WFMConfigService852Soap.getMeal852(CfgMealFilter mealFilter,
CfgSortMode sortMode,
CfgMealDetails details)
Retrieves Meal objects for given filter
|
CfgMeetingHolder |
WFMConfigService852Soap.getMeeting(CfgMeetingFilter meetingFilter,
CfgAgentFilter agentFilter,
CfgSortMode sortMode,
CfgMeetingDetails details)
Retrieves Meeting objects for given filters
|
CfgOvertimeOfferHolder |
WFMConfigService852Soap.getOvertimeOffer(CfgOvertimeOfferFilter overtimeOfferFilter,
CfgSortMode sortMode,
CfgOvertimeOfferDetails details)
Returns CfgOvertimeOffer objects for specified filters
|
CfgProfileHolder |
WFMConfigService852Soap.getProfile(CfgProfileFilter profileFilter,
CfgActivityFilter activityFilter,
CfgSortMode sortMode,
CfgProfileDetails details)
Retrieves Profiles (
CfgProfile or CfgProfileShort ) for a given filter |
CfgReportHolder |
WFMConfigService852Soap.getReport(CfgReportFilter filter,
CfgSortMode sortMode,
CfgReportDetails details)
Returns Report Task objects based on specified filter
|
CfgReportTaskHolder |
WFMConfigService852Soap.getReportTask(CfgReportTaskFilter filter,
CfgSortMode sortMode,
CfgReportTaskDetails details)
Returns Report Task objects
|
CfgRotationHolder |
WFMConfigService852Soap.getRotation(CfgRotationFilter rotationFilter,
CfgAgentFilter agentFilter,
CfgSortMode sortMode,
CfgRotationDetails details)
Retrieves Rotating Pattern information (
CfgRotation or CfgRotationShort ) for the given Site |
CfgSecurityRoleHolder |
WFMConfigService852Soap.getSecurityRole(java.util.List<java.lang.Integer> wmSecurityRoleId,
CfgSortMode sortMode,
CfgSecurityRoleDetails details)
Returns
CfgSecurityRole object(s) |
CfgShiftHolder |
WFMConfigService852Soap.getShift(CfgShiftFilter shiftFilter,
CfgAgentFilter agentFilter,
CfgSortMode sortMode,
CfgShiftDetails details)
Retrieves Shift objects for given filters
|
CfgSiteHolder |
WFMConfigService852Soap.getSite(CfgSiteFilter siteFilter,
CfgSortMode sortMode,
CfgSiteDetails details)
Retrieves Site info (
CfgSite or CfgSiteShort ) |
CfgSkillHolder |
WFMConfigService852Soap.getSkill(CfgSkillFilter skillFilter,
CfgSortMode sortMode,
CfgSkillDetails details)
Retrieves Skill information (
CfgSkill ) |
CfgStateHolder |
WFMConfigService852Soap.getState(CfgStateFilter stateFilter,
CfgSortMode sortMode,
CfgStateDetails details) |
CfgStateGroupHolder |
WFMConfigService852Soap.getStateGroup(CfgStateGroupFilter stateGroupFilter,
CfgSortMode sortMode,
CfgStateGroupDetails details) |
java.util.List<CfgSubsystem> |
WFMConfigService852Soap.getSubsystem(CfgSortMode sortMode)
Returns Subsystem objects
|
CfgTaskSequenceHolder |
WFMConfigService852Soap.getTaskSequence(CfgTaskSequenceFilter taskSequenceFilter,
CfgSortMode sortMode,
CfgTaskSequenceDetails details)
Retrieves Task Sequence objects for given filter
|
CfgTeamHolder |
WFMConfigService852Soap.getTeam(CfgTeamFilter teamFilter,
CfgAgentFilter agentFilter,
CfgSortMode sortMode,
CfgTeamDetails details)
Retrieves Team information (
CfgTeam or CfgTeamShort ) for a given filter. |
CfgTimeOffBidPeriodHolder |
WFMConfigService852Soap.getTimeOffBidPeriod(CfgTimeOffBidPeriodFilter timeOffBidPeriodFilter,
CfgSortMode sortMode,
CfgTimeOffBidPeriodDetails details)
Returns Time Off Bidding Period objects for specified filters
|
CfgTimeOffBidPeriod852Holder |
WFMConfigService852Soap.getTimeOffBidPeriod852(CfgTimeOffBidPeriodFilter timeOffBidPeriodFilter,
CfgAgentFilter agentFilter,
CfgSortMode sortMode,
CfgTimeOffBidPeriodDetails details)
Returns Time Off Bidding Period objects for specified filters
|
CfgTimeOffTypeHolder |
WFMConfigService852Soap.getTimeOffType(CfgTimeOffTypeFilter timeOffTypeFilter,
CfgAgentFilter agentFilter,
CfgSortMode sortMode,
CfgTimeOffTypeDetails details)
Retrieves TimeOff Type objects for given filters
|
CfgUserHolder |
WFMConfigService852Soap.getUser(CfgUserFilter userFilter,
CfgSortMode sortMode,
CfgUserDetails details)
Returns User information
|
CfgVirtualActivityHolder |
WFMConfigService852Soap.getVirtualActivity(CfgVirtualActivityFilter virtualActivityFilter,
CfgAgentFilter agentFilter,
CfgProfileFilter profileFilter,
CfgSortMode sortMode,
CfgVirtualActivityDetails details)
Retrieves Virtual Activity objects for given filters
|
CfgSnapshot |
WFMConfigService852Soap.openActivitySetSnapshot(CfgActivitySetFilter activitySetFilter,
CfgSortMode sortMode) |
CfgSnapshot |
WFMConfigService852Soap.openActivitySnapshot(CfgActivityFilter activityFilter,
CfgAgentFilter agentFilter,
CfgProfileFilter profileFilter,
CfgSortMode sortMode)
Opens Activity snapshot based on given filters
|
CfgSnapshot |
WFMConfigService852Soap.openAgentSnapshot(CfgAgentFilter agentFilter,
CfgActivityFilter activityFilter,
CfgSortMode sortMode)
Opens a snapshot of Agent info on server based on provided
CfgAgentFilter ,
Retrieves Agent info (CfgAgent or CfgAgentShort ) based on provided filter CfgAgentFilter |
CfgSnapshot |
WFMConfigService852Soap.openBreakSnapshot(CfgBreakFilter breakFilter,
CfgSortMode sortMode)
Opens CfgBreak object snapshot on server for a given filter
|
CfgSnapshot |
WFMConfigService852Soap.openCarpoolSnapshot(CfgCarpoolFilter carpoolFilter,
CfgAgentFilter agentFilter,
CfgSortMode sortMode)
Opens Carpool object snapshot for specified filters
|
CfgSnapshot |
WFMConfigService852Soap.openContractSnapshot(CfgContractFilter contractFilter,
CfgAgentFilter agentFilter,
CfgSortMode sortMode)
Opens Contract object snapshot based on a given filter
|
CfgSnapshot |
WFMConfigService852Soap.openExceptionTypeSnapshot(CfgExceptionTypeFilter exceptionTypeFilter,
CfgAgentFilter agentFilter,
CfgSortMode sortMode)
Opens CfgExceptionType object snapshot on server for a given filter
|
CfgSnapshot |
WFMConfigService852Soap.openMarkedTimeSnapshot(CfgMarkedTimeFilter markedTimeFilter,
CfgAgentFilter agentFilter,
CfgSortMode sortMode)
Opens CfgMarkedTime object snapshot on server for a given filter
|
CfgSnapshot |
WFMConfigService852Soap.openMealSnapshot(CfgMealFilter mealFilter,
CfgSortMode sortMode)
Opens Meal object snapshot on server for a given filter
|
CfgSnapshot |
WFMConfigService852Soap.openMeetingSnapshot(CfgMeetingFilter meetingFilter,
CfgAgentFilter agentFilter,
CfgSortMode sortMode)
Opens Meeting object snapshot for given filters
|
CfgSnapshot |
WFMConfigService852Soap.openOvertimeOfferSnapshot(CfgOvertimeOfferFilter overtimeOfferFilter,
CfgSortMode sortMode)
Opens CfgOvertimeOffer object snapshot for specified filters
|
CfgSnapshot |
WFMConfigService852Soap.openProfileSnapshot(CfgProfileFilter profileFilter,
CfgActivityFilter activityFilter,
CfgSortMode sortMode)
Opens Profile object snapshot based on a given filter
|
CfgSnapshot |
WFMConfigService852Soap.openReportSnapshot(CfgReportFilter filter,
CfgSortMode sortMode)
Opens a snapshot of Report objects on server based on filter.
|
CfgSnapshot |
WFMConfigService852Soap.openReportTaskSnapshot(CfgReportTaskFilter filter,
CfgSortMode sortMode)
Opens a snapshot of Report Task info on server based on provided filter
|
CfgSnapshot |
WFMConfigService852Soap.openRotationSnapshot(CfgRotationFilter rotationFilter,
CfgAgentFilter agentFilter,
CfgSortMode sortMode)
Opens Rotating Pattern object snapshot for given filters
|
CfgSnapshot |
WFMConfigService852Soap.openSecurityRoleSnapshot(java.util.List<java.lang.Integer> wmSecurityRoleId,
CfgSortMode sortMode)
Opens
CfgSecurityRole object snapshot |
CfgSnapshot |
WFMConfigService852Soap.openShiftSnapshot(CfgShiftFilter shiftFilter,
CfgAgentFilter agentFilter,
CfgSortMode sortMode)
Opens Shift object snapshot for given filters
|
CfgSnapshot |
WFMConfigService852Soap.openSkillSnapshot(CfgSkillFilter skillFilter,
CfgSortMode sortMode)
Opens
CfgSkill snapshot |
CfgSnapshot |
WFMConfigService852Soap.openStateGroupSnapshot(CfgStateGroupFilter stateGroupFilter,
CfgSortMode sortMode) |
CfgSnapshot |
WFMConfigService852Soap.openStateSnapshot(CfgStateFilter stateFilter,
CfgSortMode sortMode) |
CfgSnapshot |
WFMConfigService852Soap.openTaskSequenceSnapshot(CfgTaskSequenceFilter taskSequenceFilter,
CfgSortMode sortMode)
Opens CfgTaskSequence object snapshot on server for a given filter
|
CfgSnapshot |
WFMConfigService852Soap.openTeamSnapshot(CfgTeamFilter teamFilter,
CfgAgentFilter agentFilter,
CfgSortMode sortMode)
Opens Team info snapshot based on a given filter
|
CfgSnapshot |
WFMConfigService852Soap.openTimeOffBidPeriod852Snapshot(CfgTimeOffBidPeriodFilter timeOffBidPeriodFilter,
CfgAgentFilter agentFilter,
CfgSortMode sortMode)
Opens CfgTimeOffBidPeriod852 object snapshot for specified filters
|
CfgSnapshot |
WFMConfigService852Soap.openTimeOffBidPeriodSnapshot(CfgTimeOffBidPeriodFilter timeOffBidPeriodFilter,
CfgSortMode sortMode)
Opens Time Off Bidding Period object snapshot for specified filters
|
CfgSnapshot |
WFMConfigService852Soap.openTimeOffTypeSnapshot(CfgTimeOffTypeFilter timeOffTypeFilter,
CfgAgentFilter agentFilter,
CfgSortMode sortMode)
Opens CfgTimeOffType object snapshot on server for a given filter
|
CfgSnapshot |
WFMConfigService852Soap.openUserSnapshot(CfgUserFilter userFilter,
CfgSortMode sortMode)
Opens
CfgUser snapshot |
CfgSnapshot |
WFMConfigService852Soap.openVirtualActivitySnapshot(CfgVirtualActivityFilter virtualActivityFilter,
CfgAgentFilter agentFilter,
CfgProfileFilter profileFilter,
CfgSortMode sortMode) |
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