Workforce Management WFM Integration API Reference
A B C D E F G H I L M N O P Q R S T U V W _ 

P

paidTime - Variable in class com.genesyslab.wfm7.API.service.calendar712.CalItemInformation
Calendar item paid duration
paidTime - Variable in class com.genesyslab.wfm7.API.service.calendar720.CalItemInformation
Calendar item paid duration
paidTime - Variable in class com.genesyslab.wfm7.API.service.calendar750.CalItemInformation
Calendar item paid duration
paidTime - Variable in class com.genesyslab.wfm7.API.service.calendar750.CalItemShortInformation
Calendar item paid Duration (can be less then total duration)
paidTime - Variable in class com.genesyslab.wfm7.API.service.calendar760.CalItemInformation
Calendar item paid duration
paidTime - Variable in class com.genesyslab.wfm7.API.service.calendar760.CalItemShortInformation
Calendar item paid Duration (can be less then total duration)
paidTime - Variable in class com.genesyslab.wfm7.API.service.calendar761.CalItemInformation
Calendar item (resolved) paid duration
paidTime - Variable in class com.genesyslab.wfm7.API.service.calendar761.CalItemShortInformation
Calendar item paid Duration (can be less then total duration)
paidTime - Variable in class com.genesyslab.wfm8.API.service.calendar800.CalItemInformation
Calendar item (resolved) paid duration
paidTime - Variable in class com.genesyslab.wfm8.API.service.calendar800.CalItemShortInformation
Calendar item paid Duration (can be less then total duration)
paidTime - Variable in class com.genesyslab.wfm8.API.service.calendar810.CalItemInformation
Calendar item (resolved) paid duration
paidTime - Variable in class com.genesyslab.wfm8.API.service.calendar810.CalItemShortInformation
Calendar item paid Duration (can be less then total duration)
paidTime - Variable in class com.genesyslab.wfm8.API.service.calendar850.CalItemInformation
Calendar item (resolved) paid duration
paidTime - Variable in class com.genesyslab.wfm8.API.service.calendar850.CalItemShortInformation
Calendar item paid Duration (can be less then total duration)
paidTime - Variable in class com.genesyslab.wfm8.API.service.calendar851.CalItemInformation
Calendar item (resolved) paid duration
paidTime - Variable in class com.genesyslab.wfm8.API.service.calendar851.CalItemShortInformation
Calendar item paid Duration (can be less then total duration)
parameters - Variable in class com.genesyslab.wfm7.API.service.forecast710.FrcActivityForecastInformation
 
parameters - Variable in class com.genesyslab.wfm7.API.service.forecast710.FrcStaffingDataParameters
 
parameters - Variable in class com.genesyslab.wfm7.API.service.forecast710.FrcTargetForecastInformation
 
parameters - Variable in class com.genesyslab.wfm7.API.service.forecast720.FrcActivityForecastInformation
Parameter array
parameters - Variable in class com.genesyslab.wfm7.API.service.forecast720.FrcActivityStaffingDataParameters
Parameters
parameters - Variable in class com.genesyslab.wfm7.API.service.forecast720.FrcStaffingDataParameters
Parameters
parameters - Variable in class com.genesyslab.wfm7.API.service.forecast720.FrcTargetForecastInformation
Parameters
parameters - Variable in class com.genesyslab.wfm7.API.service.forecast750.FrcActivityForecastInformation
Parameter array
parameters - Variable in class com.genesyslab.wfm7.API.service.forecast750.FrcActivityStaffingDataParameters
Parameters
parameters - Variable in class com.genesyslab.wfm7.API.service.forecast750.FrcStaffingDataParameters
Parameters
parameters - Variable in class com.genesyslab.wfm7.API.service.forecast750.FrcTargetForecastInformation
Parameters
parameters - Variable in class com.genesyslab.wfm7.API.service.forecast761.FrcActivityForecastInformation
Parameter array
parameters - Variable in class com.genesyslab.wfm7.API.service.forecast761.FrcActivityStaffingDataParameters
Parameters
parameters - Variable in class com.genesyslab.wfm7.API.service.forecast761.FrcStaffingDataParameters
Parameters
parameters - Variable in class com.genesyslab.wfm7.API.service.forecast761.FrcTargetForecastInformation
Parameters
parameters - Variable in class com.genesyslab.wfm8.API.service.forecast800.FrcActivityForecastInformation
Parameter array
parameters - Variable in class com.genesyslab.wfm8.API.service.forecast800.FrcActivityStaffingDataParameters
Parameters
parameters - Variable in class com.genesyslab.wfm8.API.service.forecast800.FrcTargetForecastInformation
Parameters
parameters - Variable in class com.genesyslab.wfm8.API.service.forecast810.FrcActivityForecastInformation
Parameter array
parameters - Variable in class com.genesyslab.wfm8.API.service.forecast810.FrcActivityStaffingDataParameters
Parameters
parameters - Variable in class com.genesyslab.wfm8.API.service.forecast810.FrcTargetForecastInformation
Parameters
parametersArraySize - Variable in class com.genesyslab.wfm7.API.service.forecast710.FrcActivityForecastInformation
 
parametersArraySize - Variable in class com.genesyslab.wfm7.API.service.forecast710.FrcStaffingDataParameters
 
parametersArraySize - Variable in class com.genesyslab.wfm7.API.service.forecast710.FrcTargetForecastInformation
 
parametersArraySize - Variable in class com.genesyslab.wfm7.API.service.forecast720.FrcActivityForecastInformation
Parameter array size
parametersArraySize - Variable in class com.genesyslab.wfm7.API.service.forecast720.FrcActivityStaffingDataParameters
Parameters array size
parametersArraySize - Variable in class com.genesyslab.wfm7.API.service.forecast720.FrcStaffingDataParameters
Parameters array size
parametersArraySize - Variable in class com.genesyslab.wfm7.API.service.forecast720.FrcTargetForecastInformation
Parameters array size
parametersArraySize - Variable in class com.genesyslab.wfm7.API.service.forecast750.FrcActivityForecastInformation
Parameter array size
parametersArraySize - Variable in class com.genesyslab.wfm7.API.service.forecast750.FrcActivityStaffingDataParameters
Parameters array size
parametersArraySize - Variable in class com.genesyslab.wfm7.API.service.forecast750.FrcStaffingDataParameters
Parameters array size
parametersArraySize - Variable in class com.genesyslab.wfm7.API.service.forecast750.FrcTargetForecastInformation
Parameters array size
parametersArraySize - Variable in class com.genesyslab.wfm7.API.service.forecast761.FrcActivityForecastInformation
Parameter array size
parametersArraySize - Variable in class com.genesyslab.wfm7.API.service.forecast761.FrcActivityStaffingDataParameters
Parameters array size
parametersArraySize - Variable in class com.genesyslab.wfm7.API.service.forecast761.FrcStaffingDataParameters
Parameters array size
parametersArraySize - Variable in class com.genesyslab.wfm7.API.service.forecast761.FrcTargetForecastInformation
Parameters array size
parametersArraySize - Variable in class com.genesyslab.wfm8.API.service.forecast800.FrcActivityForecastInformation
Parameter array size
parametersArraySize - Variable in class com.genesyslab.wfm8.API.service.forecast800.FrcActivityStaffingDataParameters
Parameters array size
parametersArraySize - Variable in class com.genesyslab.wfm8.API.service.forecast800.FrcTargetForecastInformation
Parameters array size
parametersArraySize - Variable in class com.genesyslab.wfm8.API.service.forecast810.FrcActivityForecastInformation
Parameter array size
parametersArraySize - Variable in class com.genesyslab.wfm8.API.service.forecast810.FrcActivityStaffingDataParameters
Parameters array size
parametersArraySize - Variable in class com.genesyslab.wfm8.API.service.forecast810.FrcTargetForecastInformation
Parameters array size
parentId - Variable in class com.genesyslab.wfm7.API.service.forecast710.FrcActivityForecastInformation
 
parentId - Variable in class com.genesyslab.wfm7.API.service.forecast710.FrcTemplate
 
parentId - Variable in class com.genesyslab.wfm7.API.service.forecast710.FrcTemplateHeader
 
parentId - Variable in class com.genesyslab.wfm7.API.service.forecast720.FrcActivityForecastInformation
(Activity) Site ID or (MS Activity) BU ID
parentId - Variable in class com.genesyslab.wfm7.API.service.forecast720.FrcTemplate
Parent ID (Site/BU)
parentId - Variable in class com.genesyslab.wfm7.API.service.forecast720.FrcTemplateHeader
Parent ID (Site/BU)
parentId - Variable in class com.genesyslab.wfm7.API.service.forecast750.FrcActivityForecastInformation
(Activity) Site ID or (MS Activity) BU ID
parentId - Variable in class com.genesyslab.wfm7.API.service.forecast750.FrcTemplate
Parent ID (Site/BU)
parentId - Variable in class com.genesyslab.wfm7.API.service.forecast750.FrcTemplateHeader
Parent ID (Site/BU)
parentId - Variable in class com.genesyslab.wfm7.API.service.forecast761.FrcActivityForecastInformation
(Activity) Site ID or (MS Activity) BU ID
parentId - Variable in class com.genesyslab.wfm7.API.service.forecast761.FrcTemplate
Parent ID (Site/BU)
parentId - Variable in class com.genesyslab.wfm7.API.service.forecast761.FrcTemplateHeader
Parent ID (Site/BU)
parentId - Variable in class com.genesyslab.wfm8.API.service.forecast800.FrcActivityForecastInformation
(Activity) Site ID or (MS Activity) BU ID
parentId - Variable in class com.genesyslab.wfm8.API.service.forecast800.FrcTemplate
Parent ID (Site/BU)
parentId - Variable in class com.genesyslab.wfm8.API.service.forecast800.FrcTemplateHeader
Parent ID (Site/BU)
parentId - Variable in class com.genesyslab.wfm8.API.service.forecast810.FrcActivityForecastInformation
(Activity) Site ID or (MS Activity) BU ID
parentId - Variable in class com.genesyslab.wfm8.API.service.forecast810.FrcTemplate
Parent ID (Site/BU)
parentId - Variable in class com.genesyslab.wfm8.API.service.forecast810.FrcTemplateHeader
Parent ID (Site/BU)
parentType - Variable in class com.genesyslab.wfm7.API.service.forecast710.FrcTemplate
 
parentType - Variable in class com.genesyslab.wfm7.API.service.forecast710.FrcTemplateHeader
 
parentType - Variable in class com.genesyslab.wfm7.API.service.forecast720.FrcTemplate
Parent type
parentType - Variable in class com.genesyslab.wfm7.API.service.forecast720.FrcTemplateHeader
Parent type
parentType - Variable in class com.genesyslab.wfm7.API.service.forecast750.FrcTemplate
Parent type
parentType - Variable in class com.genesyslab.wfm7.API.service.forecast750.FrcTemplateHeader
Parent type
parentType - Variable in class com.genesyslab.wfm7.API.service.forecast761.FrcTemplate
Parent type
parentType - Variable in class com.genesyslab.wfm7.API.service.forecast761.FrcTemplateHeader
Parent type
parentType - Variable in class com.genesyslab.wfm8.API.service.forecast800.FrcTemplate
Parent type
parentType - Variable in class com.genesyslab.wfm8.API.service.forecast800.FrcTemplateHeader
Parent type
parentType - Variable in class com.genesyslab.wfm8.API.service.forecast810.FrcTemplate
Parent type
parentType - Variable in class com.genesyslab.wfm8.API.service.forecast810.FrcTemplateHeader
Parent type
partdayHours - Variable in class com.genesyslab.wfm7.API.service.calendar712.CalTimeOffInformation
 
partdayHours - Variable in class com.genesyslab.wfm7.API.service.calendar720.CalTimeOffInformation
Partial-day Exception count as Time Off hours
partdayHours - Variable in class com.genesyslab.wfm7.API.service.calendar750.CalTimeOffInformation
Partial-day Exception count as Time Off hours
partdayHours - Variable in class com.genesyslab.wfm7.API.service.calendar760.CalTimeOffInformation
Partial-day Exception count as Time Off hours
partdayHours - Variable in class com.genesyslab.wfm7.API.service.calendar761.CalTimeOffInformation
Partial-day Exception count as Time Off hours
partdayHours - Variable in class com.genesyslab.wfm8.API.service.calendar800.CalAgentDateTimeOffBalance
Partial-day Exception count as Time Off hours
partdayHours - Variable in class com.genesyslab.wfm8.API.service.calendar800.CalTimeOffInformation
Partial-day Exception count as Time Off hours
partdayHours - Variable in class com.genesyslab.wfm8.API.service.calendar810.CalAgentDateTimeOffBalance
Partial-day Exception count as Time Off hours
partdayHours - Variable in class com.genesyslab.wfm8.API.service.calendar810.CalTimeOffInformation
Partial-day Exception count as Time Off hours
partdayHours - Variable in class com.genesyslab.wfm8.API.service.calendar850.CalAgentDateTimeOffBalance
Partial-day Exception count as Time Off hours
partdayHours - Variable in class com.genesyslab.wfm8.API.service.calendar850.CalTimeOffInformation
Partial-day Exception count as Time Off hours
partdayHours - Variable in class com.genesyslab.wfm8.API.service.calendar851.CalAgentDateTimeOffBalance
Partial-day Exception count as Time Off hours
partdayHours - Variable in class com.genesyslab.wfm8.API.service.calendar851.CalTimeOffInformation
Partial-day Exception count as Time Off hours
patternId - Variable in class com.genesyslab.wfm7.API.service.calendar712.CalAvailabilityPatternHeader
 
patternId - Variable in class com.genesyslab.wfm7.API.service.calendar712.CalAvailabilityPatternWeek
 
patternId - Variable in class com.genesyslab.wfm7.API.service.calendar720.CalAvailabilityPatternHeader
Availability pattern ID
patternId - Variable in class com.genesyslab.wfm7.API.service.calendar720.CalAvailabilityPatternWeek
Availability Pattern ID
patternId - Variable in class com.genesyslab.wfm7.API.service.calendar750.CalAvailabilityPatternHeader
Availability pattern ID
patternId - Variable in class com.genesyslab.wfm7.API.service.calendar750.CalAvailabilityPatternWeek
Availability Pattern ID
patternId - Variable in class com.genesyslab.wfm7.API.service.calendar760.CalAvailabilityPatternHeader
Availability pattern ID
patternId - Variable in class com.genesyslab.wfm7.API.service.calendar760.CalAvailabilityPatternWeek
Availability Pattern ID
patternId - Variable in class com.genesyslab.wfm7.API.service.calendar761.CalAvailabilityPatternHeader
Availability pattern ID
patternId - Variable in class com.genesyslab.wfm7.API.service.calendar761.CalAvailabilityPatternWeek
Availability Pattern ID
patternId - Variable in class com.genesyslab.wfm8.API.service.calendar800.CalAvailabilityPatternHeader
Availability pattern ID
patternId - Variable in class com.genesyslab.wfm8.API.service.calendar800.CalAvailabilityPatternWeek
Availability Pattern ID
patternId - Variable in class com.genesyslab.wfm8.API.service.calendar810.CalAvailabilityPatternHeader
Availability pattern ID
patternId - Variable in class com.genesyslab.wfm8.API.service.calendar810.CalAvailabilityPatternWeek
Availability Pattern ID
patternId - Variable in class com.genesyslab.wfm8.API.service.calendar850.CalAvailabilityPatternHeader
Availability pattern ID
patternId - Variable in class com.genesyslab.wfm8.API.service.calendar850.CalAvailabilityPatternWeek
Availability Pattern ID
patternId - Variable in class com.genesyslab.wfm8.API.service.calendar851.CalAvailabilityPatternHeader
Availability pattern ID
patternId - Variable in class com.genesyslab.wfm8.API.service.calendar851.CalAvailabilityPatternWeek
Availability Pattern ID
percentageDone - Variable in class com.genesyslab.wfm7.API.service.builder720.RequestInfoHolder
 
percentageDone - Variable in class com.genesyslab.wfm7.API.service.builder760.RequestInfoHolder
 
percentageDone - Variable in class com.genesyslab.wfm8.API.service.builder800.RequestInfoHolder
Current progress percentage.
percentageDone - Variable in class com.genesyslab.wfm8.API.service.builder810.RequestInfoHolder
Current progress percentage.
percentageDone - Variable in class com.genesyslab.wfm8.API.service.builder851.RequestInfoHolder
Current progress percentage.
PERF_ALERT_ABANDON - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfAlertItems
 
PERF_ALERT_ABANDON - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfAlertItems
 
PERF_ALERT_ABANDON - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfAlertItems
Abandoned Interactions alert
PERF_ALERT_ABANDON - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfAlertItems
Abandoned Interactions alert
PERF_ALERT_ABANDON - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfAlertItems
Abandoned Interactions alert
PERF_ALERT_ABANDON - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfAlertItems
Abandoned Interactions alert
PERF_ALERT_AHT - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfAlertItems
 
PERF_ALERT_AHT - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfAlertItems
 
PERF_ALERT_AHT - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfAlertItems
Average Handle Time alert
PERF_ALERT_AHT - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfAlertItems
Average Handle Time alert
PERF_ALERT_AHT - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfAlertItems
Average Handle Time alert
PERF_ALERT_AHT - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfAlertItems
Average Handle Time alert
PERF_ALERT_ASA - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfAlertItems
 
PERF_ALERT_ASA - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfAlertItems
 
PERF_ALERT_ASA - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfAlertItems
Average Speed of Answer alert
PERF_ALERT_ASA - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfAlertItems
Average Speed of Answer alert
PERF_ALERT_ASA - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfAlertItems
Average Speed of Answer alert
PERF_ALERT_ASA - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfAlertItems
Average Speed of Answer alert
PERF_ALERT_IV - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfAlertItems
 
PERF_ALERT_IV - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfAlertItems
 
PERF_ALERT_IV - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfAlertItems
Interaction Volume alert
PERF_ALERT_IV - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfAlertItems
Interaction Volume alert
PERF_ALERT_IV - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfAlertItems
Interaction Volume alert
PERF_ALERT_IV - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfAlertItems
Interaction Volume alert
PERF_ALERT_SERVICE - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfAlertItems
 
PERF_ALERT_SERVICE - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfAlertItems
 
PERF_ALERT_SERVICE - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfAlertItems
Service Level alert
PERF_ALERT_SERVICE - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfAlertItems
Service Level alert
PERF_ALERT_SERVICE - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfAlertItems
Service Level alert
PERF_ALERT_SERVICE - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfAlertItems
Service Level alert
PERF_ALERT_STAFFING - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfAlertItems
 
PERF_ALERT_STAFFING - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfAlertItems
 
PERF_ALERT_STAFFING - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfAlertItems
Staffing alert
PERF_ALERT_STAFFING - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfAlertItems
Staffing alert
PERF_ALERT_STAFFING - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfAlertItems
Staffing alert
PERF_ALERT_STAFFING - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfAlertItems
Staffing alert
PERF_FUNC_OPTION_REGULAR - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfFunctionalityOptions
No optional functionality
PERF_FUNC_OPTION_REGULAR - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfFunctionalityOptions
No optional functionality
PERF_FUNC_OPTION_REGULAR - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfFunctionalityOptions
No optional functionality
PERF_FUNC_OPTION_REGULAR - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfFunctionalityOptions
No optional functionality
PERF_FUNC_OPTION_TOTAL_TILL_CURRENT_TIME - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfFunctionalityOptions
Actual and Forecast Volume totals must be aggregated till current time only
PERF_FUNC_OPTION_TOTAL_TILL_CURRENT_TIME - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfFunctionalityOptions
Actual and Forecast Volume totals must be aggregated till current time only
PERF_FUNC_OPTION_TOTAL_TILL_CURRENT_TIME - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfFunctionalityOptions
Actual and Forecast Volume totals must be aggregated till current time only
PERF_FUNC_OPTION_TOTAL_TILL_CURRENT_TIME - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfFunctionalityOptions
Actual and Forecast Volume totals must be aggregated till current time only
PERF_ITEM_ACT_ABANDONED_IV - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfInfoItems
 
PERF_ITEM_ACT_ABANDONED_IV - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfInfoItems
 
PERF_ITEM_ACT_ABANDONED_IV - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfInfoItems
Total of Actual Abandoned Interaction Volume
PERF_ITEM_ACT_ABANDONED_IV - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfInfoItems
Total of Actual Abandoned Interaction Volume
PERF_ITEM_ACT_ABANDONED_IV - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Total of Actual Abandoned Interaction Volume
PERF_ITEM_ACT_ABANDONED_IV - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Total of Actual Abandoned Interaction Volume
PERF_ITEM_ACT_ABANDONED_IV_PCT - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfInfoItems
 
PERF_ITEM_ACT_ABANDONED_IV_PCT - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfInfoItems
 
PERF_ITEM_ACT_ABANDONED_IV_PCT - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfInfoItems
Total of Actual Abandoned Interaction Volume %
PERF_ITEM_ACT_ABANDONED_IV_PCT - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfInfoItems
Total of Actual Abandoned Interaction Volume %
PERF_ITEM_ACT_ABANDONED_IV_PCT - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Total of Actual Abandoned Interaction Volume %
PERF_ITEM_ACT_ABANDONED_IV_PCT - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Total of Actual Abandoned Interaction Volume %
PERF_ITEM_ACT_AHT - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfInfoItems
 
PERF_ITEM_ACT_AHT - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfInfoItems
 
PERF_ITEM_ACT_AHT - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfInfoItems
Weighted average of Actual Handle Time (weighted on Actual Handled Interaction Volume)
PERF_ITEM_ACT_AHT - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfInfoItems
Weighted average of Actual Handle Time (weighted on Actual Handled Interaction Volume)
PERF_ITEM_ACT_AHT - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Weighted average of Actual Handle Time (weighted on Actual Handled Interaction Volume)
PERF_ITEM_ACT_AHT - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Weighted average of Actual Handle Time (weighted on Actual Handled Interaction Volume)
PERF_ITEM_ACT_ASA - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfInfoItems
 
PERF_ITEM_ACT_ASA - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfInfoItems
 
PERF_ITEM_ACT_ASA - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfInfoItems
Weighted average of Actual Average Speed of Answer (weighted on Actual Interaction Volume)
PERF_ITEM_ACT_ASA - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfInfoItems
Weighted average of Actual Average Speed of Answer (weighted on Actual Interaction Volume)
PERF_ITEM_ACT_ASA - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Weighted average of Actual Average Speed of Answer (weighted on Actual Interaction Volume)
PERF_ITEM_ACT_ASA - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Weighted average of Actual Average Speed of Answer (weighted on Actual Interaction Volume)
PERF_ITEM_ACT_COVERAGE - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfInfoItems
 
PERF_ITEM_ACT_COVERAGE - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfInfoItems
 
PERF_ITEM_ACT_COVERAGE - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfInfoItems
Total of Actual Coverage (agent minutes divided by timestep)
PERF_ITEM_ACT_COVERAGE - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfInfoItems
Total of Actual Coverage (agent minutes divided by timestep)
PERF_ITEM_ACT_COVERAGE - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Total of Actual Coverage (agent minutes divided by timestep)
PERF_ITEM_ACT_COVERAGE - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Total of Actual Coverage (agent minutes divided by timestep)
PERF_ITEM_ACT_DISTRIBUTED_IV - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfInfoItems
 
PERF_ITEM_ACT_DISTRIBUTED_IV - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfInfoItems
 
PERF_ITEM_ACT_DISTRIBUTED_IV - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfInfoItems
Total of Actual Distributed Interaction Volume
PERF_ITEM_ACT_DISTRIBUTED_IV - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfInfoItems
Total of Actual Distributed Interaction Volume
PERF_ITEM_ACT_DISTRIBUTED_IV - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Total of Actual Distributed Interaction Volume
PERF_ITEM_ACT_DISTRIBUTED_IV - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Total of Actual Distributed Interaction Volume
PERF_ITEM_ACT_FTE - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfInfoItems
 
PERF_ITEM_ACT_FTE - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfInfoItems
 
PERF_ITEM_ACT_FTE - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfInfoItems
Total of Actual Full-time Equivalent
PERF_ITEM_ACT_FTE - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfInfoItems
Total of Actual Full-time Equivalent
PERF_ITEM_ACT_FTE - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Total of Actual Full-time Equivalent
PERF_ITEM_ACT_FTE - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Total of Actual Full-time Equivalent
PERF_ITEM_ACT_HANDLED_IV - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfInfoItems
 
PERF_ITEM_ACT_HANDLED_IV - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfInfoItems
 
PERF_ITEM_ACT_HANDLED_IV - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfInfoItems
Total of Actual Handled Interaction Volume
PERF_ITEM_ACT_HANDLED_IV - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfInfoItems
Total of Actual Handled Interaction Volume
PERF_ITEM_ACT_HANDLED_IV - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Total of Actual Handled Interaction Volume
PERF_ITEM_ACT_HANDLED_IV - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Total of Actual Handled Interaction Volume
PERF_ITEM_ACT_IV - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfInfoItems
 
PERF_ITEM_ACT_IV - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfInfoItems
 
PERF_ITEM_ACT_IV - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfInfoItems
Total of Actual Interaction Volume
PERF_ITEM_ACT_IV - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfInfoItems
Total of Actual Interaction Volume
PERF_ITEM_ACT_IV - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Total of Actual Interaction Volume
PERF_ITEM_ACT_IV - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Total of Actual Interaction Volume
PERF_ITEM_ACT_MAN_HOURS - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfInfoItems
 
PERF_ITEM_ACT_MAN_HOURS - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfInfoItems
 
PERF_ITEM_ACT_MAN_HOURS - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfInfoItems
Total of Actual Man Hours
PERF_ITEM_ACT_MAN_HOURS - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfInfoItems
Total of Actual Man Hours
PERF_ITEM_ACT_MAN_HOURS - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Total of Actual Man Hours
PERF_ITEM_ACT_MAN_HOURS - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Total of Actual Man Hours
PERF_ITEM_ACT_OPTIMAL_AGENTS - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfInfoItems
Total of Optimal number of Agents based on Actual Workload (Interaction Volume * Average Handle Time)
PERF_ITEM_ACT_OPTIMAL_AGENTS - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfInfoItems
Total of Optimal number of Agents based on Actual Workload (Interaction Volume * Average Handle Time)
PERF_ITEM_ACT_OPTIMAL_AGENTS - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Total of Optimal number of Agents based on Actual Workload (Interaction Volume * Average Handle Time)
PERF_ITEM_ACT_OPTIMAL_AGENTS - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Total of Optimal number of Agents based on Actual Workload (Interaction Volume * Average Handle Time)
PERF_ITEM_ACT_QUEUE - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Interaction Volume queue when Actual Staffing (agents) exists for Activity of type Deffered
PERF_ITEM_ACT_SERVICE_PCT - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfInfoItems
 
PERF_ITEM_ACT_SERVICE_PCT - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfInfoItems
 
PERF_ITEM_ACT_SERVICE_PCT - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfInfoItems
Weighted average of Actual Service Level % (weighted on Actual Distributed Interaction Volume)
PERF_ITEM_ACT_SERVICE_PCT - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfInfoItems
Weighted average of Actual Service Level % (weighted on Actual Distributed Interaction Volume)
PERF_ITEM_ACT_SERVICE_PCT - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Weighted average of Actual Service Level % (weighted on Actual Distributed Interaction Volume)
PERF_ITEM_ACT_SERVICE_PCT - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Weighted average of Actual Service Level % (weighted on Actual Distributed Interaction Volume)
PERF_ITEM_ACT_SERVICE_PCT_DEFERRED - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Weighted average of Actual Service Level % (weighted on Actual Distributed Interaction Volume) for Activity of type Deferred
PERF_ITEM_ACT_SIMPLE_AHT - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfInfoItems
 
PERF_ITEM_ACT_SIMPLE_AHT - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfInfoItems
 
PERF_ITEM_ACT_SIMPLE_AHT - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfInfoItems
Simple average of Actual Handle Time
PERF_ITEM_ACT_SIMPLE_AHT - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfInfoItems
Simple average of Actual Handle Time
PERF_ITEM_ACT_SIMPLE_AHT - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Simple average of Actual Handle Time
PERF_ITEM_ACT_SIMPLE_AHT - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Simple average of Actual Handle Time
PERF_ITEM_ACT_STAFFING - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfInfoItems
 
PERF_ITEM_ACT_STAFFING - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfInfoItems
 
PERF_ITEM_ACT_STAFFING - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfInfoItems
Total of Actual Staffing
PERF_ITEM_ACT_STAFFING - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfInfoItems
Total of Actual Staffing
PERF_ITEM_ACT_STAFFING - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Total of Actual Staffing
PERF_ITEM_ACT_STAFFING - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Total of Actual Staffing
PERF_ITEM_ACT_STAFFING_DIFF - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfInfoItems
 
PERF_ITEM_ACT_STAFFING_DIFF - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfInfoItems
 
PERF_ITEM_ACT_STAFFING_DIFF - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfInfoItems
Total of Actual Staffing Difference (between Optimal number of agents for Actual workload and Scheduled Coverage)
PERF_ITEM_ACT_STAFFING_DIFF - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfInfoItems
Total of Actual Staffing Difference (between Optimal number of agents for Actual workload and Scheduled Coverage)
PERF_ITEM_ACT_STAFFING_DIFF - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Total of Actual Staffing Difference (between Optimal number of agents for Actual workload and Scheduled Coverage)
PERF_ITEM_ACT_STAFFING_DIFF - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Total of Actual Staffing Difference (between Optimal number of agents for Actual workload and Scheduled Coverage)
PERF_ITEM_ALERTS - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfInfoItems
 
PERF_ITEM_ALERTS - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfInfoItems
 
PERF_ITEM_ALERTS - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfInfoItems
Request to add performance alerts
PERF_ITEM_ALERTS - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfInfoItems
Request to add performance alerts
PERF_ITEM_ALERTS - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Request to add performance alerts
PERF_ITEM_ALERTS - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Request to add performance alerts
PERF_ITEM_FRC_AHT - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfInfoItems
 
PERF_ITEM_FRC_AHT - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfInfoItems
 
PERF_ITEM_FRC_AHT - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfInfoItems
Weighted average of Forecasted Handle Time (weighted on Forecasted Interaction Volume)
PERF_ITEM_FRC_AHT - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfInfoItems
Weighted average of Forecasted Handle Time (weighted on Forecasted Interaction Volume)
PERF_ITEM_FRC_AHT - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Weighted average of Forecasted Handle Time (weighted on Forecasted Interaction Volume)
PERF_ITEM_FRC_AHT - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Weighted average of Forecasted Handle Time (weighted on Forecasted Interaction Volume)
PERF_ITEM_FRC_CALC_ABANDONED_IV_PCT - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfInfoItems
 
PERF_ITEM_FRC_CALC_ABANDONED_IV_PCT - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfInfoItems
 
PERF_ITEM_FRC_CALC_ABANDONED_IV_PCT - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfInfoItems
Weighted average of (Achieved) Calculated Abandoned Interaction Volume % (weighted on Forecasted Interaction Volume)
PERF_ITEM_FRC_CALC_ABANDONED_IV_PCT - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfInfoItems
Weighted average of (Achieved) Calculated Abandoned Interaction Volume % (weighted on Forecasted Interaction Volume)
PERF_ITEM_FRC_CALC_ABANDONED_IV_PCT - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Weighted average of (Achieved) Calculated Abandoned Interaction Volume % (weighted on Forecasted Interaction Volume)
PERF_ITEM_FRC_CALC_ABANDONED_IV_PCT - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Weighted average of (Achieved) Calculated Abandoned Interaction Volume % (weighted on Forecasted Interaction Volume)
PERF_ITEM_FRC_CALC_ASA - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfInfoItems
 
PERF_ITEM_FRC_CALC_ASA - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfInfoItems
 
PERF_ITEM_FRC_CALC_ASA - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfInfoItems
Weighted average of (Achieved) Calculated Average Speed of Answer (weighted on Forecasted Interaction Volume)
PERF_ITEM_FRC_CALC_ASA - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfInfoItems
Weighted average of (Achieved) Calculated Average Speed of Answer (weighted on Forecasted Interaction Volume)
PERF_ITEM_FRC_CALC_ASA - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Weighted average of (Achieved) Calculated Average Speed of Answer (weighted on Forecasted Interaction Volume)
PERF_ITEM_FRC_CALC_ASA - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Weighted average of (Achieved) Calculated Average Speed of Answer (weighted on Forecasted Interaction Volume)
PERF_ITEM_FRC_CALC_BUDGET - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfInfoItems
 
PERF_ITEM_FRC_CALC_BUDGET - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfInfoItems
 
PERF_ITEM_FRC_CALC_BUDGET - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfInfoItems
Total of Calculated Budget
PERF_ITEM_FRC_CALC_BUDGET - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfInfoItems
Total of Calculated Budget
PERF_ITEM_FRC_CALC_BUDGET - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Total of Calculated Budget
PERF_ITEM_FRC_CALC_BUDGET - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Total of Calculated Budget
PERF_ITEM_FRC_CALC_FTE - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfInfoItems
 
PERF_ITEM_FRC_CALC_FTE - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfInfoItems
 
PERF_ITEM_FRC_CALC_FTE - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfInfoItems
Total of Calculated Full-time Equivalent
PERF_ITEM_FRC_CALC_FTE - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfInfoItems
Total of Calculated Full-time Equivalent
PERF_ITEM_FRC_CALC_FTE - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Total of Calculated Full-time Equivalent
PERF_ITEM_FRC_CALC_FTE - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Total of Calculated Full-time Equivalent
PERF_ITEM_FRC_CALC_HIRING_PLAN - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfInfoItems
 
PERF_ITEM_FRC_CALC_HIRING_PLAN - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfInfoItems
 
PERF_ITEM_FRC_CALC_HIRING_PLAN - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfInfoItems
Total of Calculated Hiring Plan
PERF_ITEM_FRC_CALC_HIRING_PLAN - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfInfoItems
Total of Calculated Hiring Plan
PERF_ITEM_FRC_CALC_HIRING_PLAN - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Total of Calculated Hiring Plan
PERF_ITEM_FRC_CALC_HIRING_PLAN - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Total of Calculated Hiring Plan
PERF_ITEM_FRC_CALC_INITIAL_QUEUE - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Initial Queue value (used during Forecast Staffing build)
PERF_ITEM_FRC_CALC_MAN_HOURS - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfInfoItems
 
PERF_ITEM_FRC_CALC_MAN_HOURS - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfInfoItems
 
PERF_ITEM_FRC_CALC_MAN_HOURS - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfInfoItems
Total of Calculated Man Hours
PERF_ITEM_FRC_CALC_MAN_HOURS - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfInfoItems
Total of Calculated Man Hours
PERF_ITEM_FRC_CALC_MAN_HOURS - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Total of Calculated Man Hours
PERF_ITEM_FRC_CALC_MAN_HOURS - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Total of Calculated Man Hours
PERF_ITEM_FRC_CALC_MAX_OCCUPANCY_PCT - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfInfoItems
 
PERF_ITEM_FRC_CALC_MAX_OCCUPANCY_PCT - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfInfoItems
 
PERF_ITEM_FRC_CALC_MAX_OCCUPANCY_PCT - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfInfoItems
Weighted average of (Achieved) Calculated Maximum Occupancy % (weighted on Forecasted Interaction Volume)
PERF_ITEM_FRC_CALC_MAX_OCCUPANCY_PCT - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfInfoItems
Weighted average of (Achieved) Calculated Maximum Occupancy % (weighted on Forecasted Interaction Volume)
PERF_ITEM_FRC_CALC_MAX_OCCUPANCY_PCT - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Weighted average of (Achieved) Calculated Maximum Occupancy % (weighted on Forecasted Interaction Volume)
PERF_ITEM_FRC_CALC_MAX_OCCUPANCY_PCT - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Weighted average of (Achieved) Calculated Maximum Occupancy % (weighted on Forecasted Interaction Volume)
PERF_ITEM_FRC_CALC_MSE - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfInfoItems
 
PERF_ITEM_FRC_CALC_MSE - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfInfoItems
Total of Calculated Multi-skill Equivalent
PERF_ITEM_FRC_CALC_MSE - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfInfoItems
Total of Calculated Multi-skill Equivalent
PERF_ITEM_FRC_CALC_MSE - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Total of Calculated Multi-skill Equivalent
PERF_ITEM_FRC_CALC_MSE - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Total of Calculated Multi-skill Equivalent
PERF_ITEM_FRC_CALC_MSE_FTE - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfInfoItems
Total of Calculated Multi-skill Equivalent Full-time Equivalent
PERF_ITEM_FRC_CALC_MSE_FTE - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfInfoItems
Total of Calculated Multi-skill Equivalent Full-time Equivalent
PERF_ITEM_FRC_CALC_MSE_FTE - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Total of Calculated Multi-skill Equivalent Full-time Equivalent
PERF_ITEM_FRC_CALC_MSE_FTE - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Total of Calculated Multi-skill Equivalent Full-time Equivalent
PERF_ITEM_FRC_CALC_MSE_MAN_HOURS - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Total of Calculated Multi-skill Equivalent Man Hours
PERF_ITEM_FRC_CALC_OVERHEAD_NON_WORK - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfInfoItems
 
PERF_ITEM_FRC_CALC_OVERHEAD_NON_WORK - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfInfoItems
 
PERF_ITEM_FRC_CALC_OVERHEAD_NON_WORK - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfInfoItems
Total of Calculated Non-working Overhead
PERF_ITEM_FRC_CALC_OVERHEAD_NON_WORK - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfInfoItems
Total of Calculated Non-working Overhead
PERF_ITEM_FRC_CALC_OVERHEAD_NON_WORK - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Total of Calculated Non-working Overhead
PERF_ITEM_FRC_CALC_OVERHEAD_NON_WORK - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Total of Calculated Non-working Overhead
PERF_ITEM_FRC_CALC_OVERHEAD_WORK - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfInfoItems
 
PERF_ITEM_FRC_CALC_OVERHEAD_WORK - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfInfoItems
 
PERF_ITEM_FRC_CALC_OVERHEAD_WORK - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfInfoItems
Total of Calculated Working Overhead
PERF_ITEM_FRC_CALC_OVERHEAD_WORK - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfInfoItems
Total of Calculated Working Overhead
PERF_ITEM_FRC_CALC_OVERHEAD_WORK - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Total of Calculated Working Overhead
PERF_ITEM_FRC_CALC_OVERHEAD_WORK - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Total of Calculated Working Overhead
PERF_ITEM_FRC_CALC_QUEUE - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Interaction Volume queue when Calculated Staffing exists for Activity of type Deffered
PERF_ITEM_FRC_CALC_SERVICE_PCT - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfInfoItems
 
PERF_ITEM_FRC_CALC_SERVICE_PCT - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfInfoItems
 
PERF_ITEM_FRC_CALC_SERVICE_PCT - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfInfoItems
Weighted average of (Achieved) Calculated Service Level % (weighted on Forecasted Interaction Volume)
PERF_ITEM_FRC_CALC_SERVICE_PCT - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfInfoItems
Weighted average of (Achieved) Calculated Service Level % (weighted on Forecasted Interaction Volume)
PERF_ITEM_FRC_CALC_SERVICE_PCT - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Weighted average of (Achieved) Calculated Service Level % (weighted on Forecasted Interaction Volume)
PERF_ITEM_FRC_CALC_SERVICE_PCT - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Weighted average of (Achieved) Calculated Service Level % (weighted on Forecasted Interaction Volume)
PERF_ITEM_FRC_CALC_SERVICE_PCT_DEFERRED - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Weighted average of (Achieved) Calculated Service Level % (weighted on Forecasted Interaction Volume) for Activity of type Deferred
PERF_ITEM_FRC_CALC_STAFFING - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfInfoItems
 
PERF_ITEM_FRC_CALC_STAFFING - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfInfoItems
 
PERF_ITEM_FRC_CALC_STAFFING - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfInfoItems
Total of Calculated Staffing
PERF_ITEM_FRC_CALC_STAFFING - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfInfoItems
Total of Calculated Staffing
PERF_ITEM_FRC_CALC_STAFFING - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Total of Calculated Staffing
PERF_ITEM_FRC_CALC_STAFFING - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Total of Calculated Staffing
PERF_ITEM_FRC_CALC_STAFFING_DIFF - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfInfoItems
 
PERF_ITEM_FRC_CALC_STAFFING_DIFF - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfInfoItems
 
PERF_ITEM_FRC_CALC_STAFFING_DIFF - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfInfoItems
Total of Calculated Staffing Difference (between Optimal number of agents for Forecasted workload and Calculated Staffing)
PERF_ITEM_FRC_CALC_STAFFING_DIFF - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfInfoItems
Total of Calculated Staffing Difference (between Optimal number of agents for Forecasted workload and Calculated Staffing)
PERF_ITEM_FRC_CALC_STAFFING_DIFF - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Total of Calculated Staffing Difference (between Optimal number of agents for Forecasted workload and Calculated Staffing)
PERF_ITEM_FRC_CALC_STAFFING_DIFF - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Total of Calculated Staffing Difference (between Optimal number of agents for Forecasted workload and Calculated Staffing)
PERF_ITEM_FRC_IV - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfInfoItems
 
PERF_ITEM_FRC_IV - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfInfoItems
 
PERF_ITEM_FRC_IV - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfInfoItems
Total of Forecasted Interaction Volume
PERF_ITEM_FRC_IV - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfInfoItems
Total of Forecasted Interaction Volume
PERF_ITEM_FRC_IV - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Total of Forecasted Interaction Volume
PERF_ITEM_FRC_IV - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Total of Forecasted Interaction Volume
PERF_ITEM_FRC_OVERTIME - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Total of Requested Overtime Requirement
PERF_ITEM_FRC_OVERTIME - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Total of Requested Overtime Requirement
PERF_ITEM_FRC_OVERTIME_FTE - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Total of Requested Overtime Requirement in Full-time Equivalent
PERF_ITEM_FRC_OVERTIME_FTE - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Total of Requested Overtime Requirement in Full-time Equivalent
PERF_ITEM_FRC_OVERTIME_MAN_HOURS - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Total of Forecasted Overtime Man Hours
PERF_ITEM_FRC_REQ_ABANDONED_IV_PCT - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfInfoItems
 
PERF_ITEM_FRC_REQ_ABANDONED_IV_PCT - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfInfoItems
 
PERF_ITEM_FRC_REQ_ABANDONED_IV_PCT - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfInfoItems
Weighted average of Required Abandoned Interaction Volume % (weighted on Forecasted Interaction Volume)
PERF_ITEM_FRC_REQ_ABANDONED_IV_PCT - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfInfoItems
Weighted average of Required Abandoned Interaction Volume % (weighted on Forecasted Interaction Volume)
PERF_ITEM_FRC_REQ_ABANDONED_IV_PCT - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Weighted average of Required Abandoned Interaction Volume % (weighted on Forecasted Interaction Volume)
PERF_ITEM_FRC_REQ_ABANDONED_IV_PCT - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Weighted average of Required Abandoned Interaction Volume % (weighted on Forecasted Interaction Volume)
PERF_ITEM_FRC_REQ_ASA - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfInfoItems
 
PERF_ITEM_FRC_REQ_ASA - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfInfoItems
 
PERF_ITEM_FRC_REQ_ASA - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfInfoItems
Weighted average of Required Average Speed of Answer (weighted on Forecasted Interaction Volume)
PERF_ITEM_FRC_REQ_ASA - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfInfoItems
Weighted average of Required Average Speed of Answer (weighted on Forecasted Interaction Volume)
PERF_ITEM_FRC_REQ_ASA - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Weighted average of Required Average Speed of Answer (weighted on Forecasted Interaction Volume)
PERF_ITEM_FRC_REQ_ASA - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Weighted average of Required Average Speed of Answer (weighted on Forecasted Interaction Volume)
PERF_ITEM_FRC_REQ_BUDGET - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfInfoItems
 
PERF_ITEM_FRC_REQ_BUDGET - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfInfoItems
 
PERF_ITEM_FRC_REQ_BUDGET - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfInfoItems
Total of Required Budget
PERF_ITEM_FRC_REQ_BUDGET - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfInfoItems
Total of Required Budget
PERF_ITEM_FRC_REQ_BUDGET - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Total of Required Budget
PERF_ITEM_FRC_REQ_BUDGET - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Total of Required Budget
PERF_ITEM_FRC_REQ_FTE - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfInfoItems
 
PERF_ITEM_FRC_REQ_FTE - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfInfoItems
 
PERF_ITEM_FRC_REQ_FTE - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfInfoItems
Total of Required Full-time Equivalent
PERF_ITEM_FRC_REQ_FTE - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfInfoItems
Total of Required Full-time Equivalent
PERF_ITEM_FRC_REQ_FTE - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Total of Required Full-time Equivalent
PERF_ITEM_FRC_REQ_FTE - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Total of Required Full-time Equivalent
PERF_ITEM_FRC_REQ_HIRING_PLAN - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfInfoItems
 
PERF_ITEM_FRC_REQ_HIRING_PLAN - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfInfoItems
 
PERF_ITEM_FRC_REQ_HIRING_PLAN - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfInfoItems
Total of Required Hiring Plan
PERF_ITEM_FRC_REQ_HIRING_PLAN - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfInfoItems
Total of Required Hiring Plan
PERF_ITEM_FRC_REQ_HIRING_PLAN - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Total of Required Hiring Plan
PERF_ITEM_FRC_REQ_HIRING_PLAN - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Total of Required Hiring Plan
PERF_ITEM_FRC_REQ_MAN_HOURS - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfInfoItems
 
PERF_ITEM_FRC_REQ_MAN_HOURS - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfInfoItems
 
PERF_ITEM_FRC_REQ_MAN_HOURS - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfInfoItems
Total of Required Man Hours
PERF_ITEM_FRC_REQ_MAN_HOURS - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfInfoItems
Total of Required Man Hours
PERF_ITEM_FRC_REQ_MAN_HOURS - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Total of Required Man Hours
PERF_ITEM_FRC_REQ_MAN_HOURS - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Total of Required Man Hours
PERF_ITEM_FRC_REQ_MAX_OCCUPANCY_PCT - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfInfoItems
 
PERF_ITEM_FRC_REQ_MAX_OCCUPANCY_PCT - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfInfoItems
 
PERF_ITEM_FRC_REQ_MAX_OCCUPANCY_PCT - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfInfoItems
Weighted average of Required Maximum Occupancy % (weighted on Forecasted Interaction Volume)
PERF_ITEM_FRC_REQ_MAX_OCCUPANCY_PCT - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfInfoItems
Weighted average of Required Maximum Occupancy % (weighted on Forecasted Interaction Volume)
PERF_ITEM_FRC_REQ_MAX_OCCUPANCY_PCT - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Weighted average of Required Maximum Occupancy % (weighted on Forecasted Interaction Volume)
PERF_ITEM_FRC_REQ_MAX_OCCUPANCY_PCT - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Weighted average of Required Maximum Occupancy % (weighted on Forecasted Interaction Volume)
PERF_ITEM_FRC_REQ_MSE - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfInfoItems
 
PERF_ITEM_FRC_REQ_MSE - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfInfoItems
Total of Calculated Multi-skill Equivalent
PERF_ITEM_FRC_REQ_MSE - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfInfoItems
Total of Calculated Multi-skill Equivalent
PERF_ITEM_FRC_REQ_MSE - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Total of Calculated Multi-skill Equivalent
PERF_ITEM_FRC_REQ_MSE - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Total of Calculated Multi-skill Equivalent
PERF_ITEM_FRC_REQ_MSE_FTE - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfInfoItems
Total of Required Multi-skill Equivalent Full-time Equivalent
PERF_ITEM_FRC_REQ_MSE_FTE - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfInfoItems
Total of Required Multi-skill Equivalent Full-time Equivalent
PERF_ITEM_FRC_REQ_MSE_FTE - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Total of Required Multi-skill Equivalent Full-time Equivalent
PERF_ITEM_FRC_REQ_MSE_FTE - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Total of Required Multi-skill Equivalent Full-time Equivalent
PERF_ITEM_FRC_REQ_MSE_MAN_HOURS - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Total of Required Multi-skill Equivalent Man Hours
PERF_ITEM_FRC_REQ_OVERHEAD_NON_WORK - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfInfoItems
 
PERF_ITEM_FRC_REQ_OVERHEAD_NON_WORK - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfInfoItems
 
PERF_ITEM_FRC_REQ_OVERHEAD_NON_WORK - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfInfoItems
Total of Required Non-working Overhead
PERF_ITEM_FRC_REQ_OVERHEAD_NON_WORK - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfInfoItems
Total of Required Non-working Overhead
PERF_ITEM_FRC_REQ_OVERHEAD_NON_WORK - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Total of Required Non-working Overhead
PERF_ITEM_FRC_REQ_OVERHEAD_NON_WORK - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Total of Required Non-working Overhead
PERF_ITEM_FRC_REQ_OVERHEAD_WORK - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfInfoItems
 
PERF_ITEM_FRC_REQ_OVERHEAD_WORK - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfInfoItems
 
PERF_ITEM_FRC_REQ_OVERHEAD_WORK - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfInfoItems
Total of Required Working Overhead
PERF_ITEM_FRC_REQ_OVERHEAD_WORK - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfInfoItems
Total of Required Working Overhead
PERF_ITEM_FRC_REQ_OVERHEAD_WORK - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Total of Required Working Overhead
PERF_ITEM_FRC_REQ_OVERHEAD_WORK - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Total of Required Working Overhead
PERF_ITEM_FRC_REQ_QUEUE - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Interaction Volume queue when Required Staffing exists for Activity of type Deffered
PERF_ITEM_FRC_REQ_SERVICE_PCT - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfInfoItems
 
PERF_ITEM_FRC_REQ_SERVICE_PCT - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfInfoItems
 
PERF_ITEM_FRC_REQ_SERVICE_PCT - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfInfoItems
Weighted average of Required Service Level % (weighted on Forecasted Interaction Volume)
PERF_ITEM_FRC_REQ_SERVICE_PCT - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfInfoItems
Weighted average of Required Service Level % (weighted on Forecasted Interaction Volume)
PERF_ITEM_FRC_REQ_SERVICE_PCT - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Weighted average of Required Service Level % (weighted on Forecasted Interaction Volume)
PERF_ITEM_FRC_REQ_SERVICE_PCT - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Weighted average of Required Service Level % (weighted on Forecasted Interaction Volume)
PERF_ITEM_FRC_REQ_SERVICE_PCT_DEFERRED - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Weighted average of (Achieved) Required Service Level % (weighted on Forecasted Interaction Volume) for Activity of type Deferred
PERF_ITEM_FRC_REQ_STAFFING - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfInfoItems
 
PERF_ITEM_FRC_REQ_STAFFING - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfInfoItems
 
PERF_ITEM_FRC_REQ_STAFFING - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfInfoItems
Total of Required Staffing
PERF_ITEM_FRC_REQ_STAFFING - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfInfoItems
Total of Required Staffing
PERF_ITEM_FRC_REQ_STAFFING - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Total of Required Staffing
PERF_ITEM_FRC_REQ_STAFFING - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Total of Required Staffing
PERF_ITEM_FRC_REQ_STAFFING_DIFF - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfInfoItems
 
PERF_ITEM_FRC_REQ_STAFFING_DIFF - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfInfoItems
 
PERF_ITEM_FRC_REQ_STAFFING_DIFF - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfInfoItems
Total of Required Staffing Difference (between Optimal number of agents for Forecasted workload and Calculated Staffing)
PERF_ITEM_FRC_REQ_STAFFING_DIFF - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfInfoItems
Total of Required Staffing Difference (between Optimal number of agents for Forecasted workload and Calculated Staffing)
PERF_ITEM_FRC_REQ_STAFFING_DIFF - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Total of Required Staffing Difference (between Optimal number of agents for Forecasted workload and Calculated Staffing)
PERF_ITEM_FRC_REQ_STAFFING_DIFF - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Total of Required Staffing Difference (between Optimal number of agents for Forecasted workload and Calculated Staffing)
PERF_ITEM_FRC_SHRINKAGE_PCT - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Weighted average of Shrinkage percentage
PERF_ITEM_FRC_SHRINKAGE_PCT - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Weighted average of Shrinkage percentage
PERF_ITEM_FRC_SIMPLE_AHT - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfInfoItems
 
PERF_ITEM_FRC_SIMPLE_AHT - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfInfoItems
 
PERF_ITEM_FRC_SIMPLE_AHT - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfInfoItems
Simple average of Forecasted Average Handle Time
PERF_ITEM_FRC_SIMPLE_AHT - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfInfoItems
Simple average of Forecasted Average Handle Time
PERF_ITEM_FRC_SIMPLE_AHT - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Simple average of Forecasted Average Handle Time
PERF_ITEM_FRC_SIMPLE_AHT - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Simple average of Forecasted Average Handle Time
PERF_ITEM_FRC_TOTAL_NON_WORKING_SHRINKAGE - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Weighted average of total Non-work type Shrinkage percentage
PERF_ITEM_FRC_TOTAL_NON_WORKING_SHRINKAGE - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Weighted average of total Non-work type Shrinkage percentage
PERF_ITEM_FRC_TOTAL_SHRINKAGE - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Weighted average of grand total Shrinkage percentage
PERF_ITEM_FRC_TOTAL_SHRINKAGE - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Weighted average of grand total Shrinkage percentage
PERF_ITEM_FRC_TOTAL_WORKING_SHRINKAGE - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Weighted average of total Work type Shrinkage percentage
PERF_ITEM_FRC_TOTAL_WORKING_SHRINKAGE - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Weighted average of total Work type Shrinkage percentage
PERF_ITEM_OBJECTIVE_ABANDONED_IV_PCT - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfInfoItems
 
PERF_ITEM_OBJECTIVE_ABANDONED_IV_PCT - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfInfoItems
 
PERF_ITEM_OBJECTIVE_ABANDONED_IV_PCT - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfInfoItems
Abandoned Interaction Volume % objective (used during Forecast build)
PERF_ITEM_OBJECTIVE_ABANDONED_IV_PCT - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfInfoItems
Abandoned Interaction Volume % objective (used during Forecast build)
PERF_ITEM_OBJECTIVE_ABANDONED_IV_PCT - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Abandoned Interaction Volume % objective (used during Forecast build)
PERF_ITEM_OBJECTIVE_ABANDONED_IV_PCT - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Abandoned Interaction Volume % objective (used during Forecast build)
PERF_ITEM_OBJECTIVE_ABANDONED_IV_PCT_EX - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfInfoItems
 
PERF_ITEM_OBJECTIVE_ABANDONED_IV_PCT_EX - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfInfoItems
 
PERF_ITEM_OBJECTIVE_ABANDONED_IV_PCT_EX - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfInfoItems
Simple average of Abandoned Interaction Volume % objective (used during Forecast build)
PERF_ITEM_OBJECTIVE_ABANDONED_IV_PCT_EX - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfInfoItems
Simple average of Abandoned Interaction Volume % objective (used during Forecast build)
PERF_ITEM_OBJECTIVE_ABANDONED_IV_PCT_EX - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Simple average of Abandoned Interaction Volume % objective (used during Forecast build)
PERF_ITEM_OBJECTIVE_ABANDONED_IV_PCT_EX - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Simple average of Abandoned Interaction Volume % objective (used during Forecast build)
PERF_ITEM_OBJECTIVE_ASA - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfInfoItems
 
PERF_ITEM_OBJECTIVE_ASA - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfInfoItems
 
PERF_ITEM_OBJECTIVE_ASA - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfInfoItems
Average Speed of Answer objective (used during Forecast build)
PERF_ITEM_OBJECTIVE_ASA - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfInfoItems
Average Speed of Answer objective (used during Forecast build)
PERF_ITEM_OBJECTIVE_ASA - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Average Speed of Answer objective (used during Forecast build)
PERF_ITEM_OBJECTIVE_ASA - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Average Speed of Answer objective (used during Forecast build)
PERF_ITEM_OBJECTIVE_ASA_EX - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfInfoItems
 
PERF_ITEM_OBJECTIVE_ASA_EX - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfInfoItems
 
PERF_ITEM_OBJECTIVE_ASA_EX - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfInfoItems
Simple average of Average Speed of Answer objective (used during Forecast build)
PERF_ITEM_OBJECTIVE_ASA_EX - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfInfoItems
Simple average of Average Speed of Answer objective (used during Forecast build)
PERF_ITEM_OBJECTIVE_ASA_EX - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Simple average of Average Speed of Answer objective (used during Forecast build)
PERF_ITEM_OBJECTIVE_ASA_EX - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Simple average of Average Speed of Answer objective (used during Forecast build)
PERF_ITEM_OBJECTIVE_MAX_OCCUPANCY_PCT - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfInfoItems
 
PERF_ITEM_OBJECTIVE_MAX_OCCUPANCY_PCT - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfInfoItems
 
PERF_ITEM_OBJECTIVE_MAX_OCCUPANCY_PCT - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfInfoItems
Maximum Occupancy % objective (used during Forecast build)
PERF_ITEM_OBJECTIVE_MAX_OCCUPANCY_PCT - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfInfoItems
Maximum Occupancy % objective (used during Forecast build)
PERF_ITEM_OBJECTIVE_MAX_OCCUPANCY_PCT - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Maximum Occupancy % objective (used during Forecast build)
PERF_ITEM_OBJECTIVE_MAX_OCCUPANCY_PCT - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Maximum Occupancy % objective (used during Forecast build)
PERF_ITEM_OBJECTIVE_MAX_OCCUPANCY_PCT_EX - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfInfoItems
 
PERF_ITEM_OBJECTIVE_MAX_OCCUPANCY_PCT_EX - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfInfoItems
 
PERF_ITEM_OBJECTIVE_MAX_OCCUPANCY_PCT_EX - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfInfoItems
Simple average of Maximum Occupancy % objective (used during Forecast build)
PERF_ITEM_OBJECTIVE_MAX_OCCUPANCY_PCT_EX - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfInfoItems
Simple average of Maximum Occupancy % objective (used during Forecast build)
PERF_ITEM_OBJECTIVE_MAX_OCCUPANCY_PCT_EX - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Simple average of Maximum Occupancy % objective (used during Forecast build)
PERF_ITEM_OBJECTIVE_MAX_OCCUPANCY_PCT_EX - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Simple average of Maximum Occupancy % objective (used during Forecast build)
PERF_ITEM_OBJECTIVE_SERVICE_PCT - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfInfoItems
 
PERF_ITEM_OBJECTIVE_SERVICE_PCT - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfInfoItems
 
PERF_ITEM_OBJECTIVE_SERVICE_PCT - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfInfoItems
Service Level % objective (used during Forecast build)
PERF_ITEM_OBJECTIVE_SERVICE_PCT - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfInfoItems
Service Level % objective (used during Forecast build)
PERF_ITEM_OBJECTIVE_SERVICE_PCT - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Service Level % objective (used during Forecast build)
PERF_ITEM_OBJECTIVE_SERVICE_PCT - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Service Level % objective (used during Forecast build)
PERF_ITEM_OBJECTIVE_SERVICE_PCT_EX - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfInfoItems
 
PERF_ITEM_OBJECTIVE_SERVICE_PCT_EX - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfInfoItems
 
PERF_ITEM_OBJECTIVE_SERVICE_PCT_EX - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfInfoItems
Simple average of Service Level % objective (used during Forecast build)
PERF_ITEM_OBJECTIVE_SERVICE_PCT_EX - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfInfoItems
Simple average of Service Level % objective (used during Forecast build)
PERF_ITEM_OBJECTIVE_SERVICE_PCT_EX - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Simple average of Service Level % objective (used during Forecast build)
PERF_ITEM_OBJECTIVE_SERVICE_PCT_EX - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Simple average of Service Level % objective (used during Forecast build)
PERF_ITEM_PARAM_IOT_PCT - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfInfoItems
 
PERF_ITEM_PARAM_IOT_PCT - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfInfoItems
 
PERF_ITEM_PARAM_IOT_PCT - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfInfoItems
Indirectly Occupied % parameter (used during Forecast build)
PERF_ITEM_PARAM_IOT_PCT - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfInfoItems
Indirectly Occupied % parameter (used during Forecast build)
PERF_ITEM_PARAM_IOT_PCT - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Indirectly Occupied % parameter (used during Forecast build)
PERF_ITEM_PARAM_IOT_PCT - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Indirectly Occupied % parameter (used during Forecast build)
PERF_ITEM_PARAM_OVERHEAD_NON_WORK - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfInfoItems
 
PERF_ITEM_PARAM_OVERHEAD_NON_WORK - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfInfoItems
 
PERF_ITEM_PARAM_OVERHEAD_NON_WORK - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfInfoItems
Non-working Overhead % parameter (used during Forecast build)
PERF_ITEM_PARAM_OVERHEAD_NON_WORK - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfInfoItems
Non-working Overhead % parameter (used during Forecast build)
PERF_ITEM_PARAM_OVERHEAD_NON_WORK - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Non-working Overhead % parameter (used during Forecast build)
PERF_ITEM_PARAM_OVERHEAD_NON_WORK - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Non-working Overhead % parameter (used during Forecast build)
PERF_ITEM_PARAM_OVERHEAD_NON_WORK_EX - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfInfoItems
 
PERF_ITEM_PARAM_OVERHEAD_NON_WORK_EX - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfInfoItems
 
PERF_ITEM_PARAM_OVERHEAD_NON_WORK_EX - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfInfoItems
Simple average of Non-working Overhead objective (used during Forecast build)
PERF_ITEM_PARAM_OVERHEAD_NON_WORK_EX - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfInfoItems
Simple average of Non-working Overhead objective (used during Forecast build)
PERF_ITEM_PARAM_OVERHEAD_NON_WORK_EX - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Simple average of Non-working Overhead objective (used during Forecast build)
PERF_ITEM_PARAM_OVERHEAD_NON_WORK_EX - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Simple average of Non-working Overhead objective (used during Forecast build)
PERF_ITEM_PARAM_OVERHEAD_WORK - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfInfoItems
 
PERF_ITEM_PARAM_OVERHEAD_WORK - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfInfoItems
 
PERF_ITEM_PARAM_OVERHEAD_WORK - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfInfoItems
Working Overhead % parameter (used during Forecast build)
PERF_ITEM_PARAM_OVERHEAD_WORK - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfInfoItems
Working Overhead % parameter (used during Forecast build)
PERF_ITEM_PARAM_OVERHEAD_WORK - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Working Overhead % parameter (used during Forecast build)
PERF_ITEM_PARAM_OVERHEAD_WORK - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Working Overhead % parameter (used during Forecast build)
PERF_ITEM_PARAM_OVERHEAD_WORK_EX - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfInfoItems
 
PERF_ITEM_PARAM_OVERHEAD_WORK_EX - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfInfoItems
 
PERF_ITEM_PARAM_OVERHEAD_WORK_EX - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfInfoItems
Simple average of Working Overhead objective (used during Forecast build)
PERF_ITEM_PARAM_OVERHEAD_WORK_EX - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfInfoItems
Simple average of Working Overhead objective (used during Forecast build)
PERF_ITEM_PARAM_OVERHEAD_WORK_EX - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Simple average of Working Overhead objective (used during Forecast build)
PERF_ITEM_PARAM_OVERHEAD_WORK_EX - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Simple average of Working Overhead objective (used during Forecast build)
PERF_ITEM_PARAM_PERIOD_DAILY_PAID_HOURS - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfInfoItems
 
PERF_ITEM_PARAM_PERIOD_DAILY_PAID_HOURS - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfInfoItems
 
PERF_ITEM_PARAM_PERIOD_DAILY_PAID_HOURS - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfInfoItems
Daily paid hours parameter for a period (used during Forecast build)
PERF_ITEM_PARAM_PERIOD_DAILY_PAID_HOURS - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfInfoItems
Daily paid hours parameter for a period (used during Forecast build)
PERF_ITEM_PARAM_PERIOD_DAILY_PAID_HOURS - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Daily paid hours parameter for a period (used during Forecast build)
PERF_ITEM_PARAM_PERIOD_DAILY_PAID_HOURS - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Daily paid hours parameter for a period (used during Forecast build)
PERF_ITEM_PARAM_PERIOD_FIXED_AGENTS - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfInfoItems
 
PERF_ITEM_PARAM_PERIOD_FIXED_AGENTS - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfInfoItems
 
PERF_ITEM_PARAM_PERIOD_FIXED_AGENTS - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfInfoItems
Fixed Agents parameter for a period (used during Forecast build)
PERF_ITEM_PARAM_PERIOD_FIXED_AGENTS - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfInfoItems
Fixed Agents parameter for a period (used during Forecast build)
PERF_ITEM_PARAM_PERIOD_FIXED_AGENTS - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Fixed Agents parameter for a period (used during Forecast build)
PERF_ITEM_PARAM_PERIOD_FIXED_AGENTS - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Fixed Agents parameter for a period (used during Forecast build)
PERF_ITEM_PARAM_PERIOD_FIXED_AHT - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfInfoItems
 
PERF_ITEM_PARAM_PERIOD_FIXED_AHT - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfInfoItems
 
PERF_ITEM_PARAM_PERIOD_FIXED_AHT - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfInfoItems
Average Handle Time parameter for a period (used during Forecast build)
PERF_ITEM_PARAM_PERIOD_FIXED_AHT - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfInfoItems
Average Handle Time parameter for a period (used during Forecast build)
PERF_ITEM_PARAM_PERIOD_FIXED_AHT - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Average Handle Time parameter for a period (used during Forecast build)
PERF_ITEM_PARAM_PERIOD_FIXED_AHT - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Average Handle Time parameter for a period (used during Forecast build)
PERF_ITEM_PARAM_PERIOD_HOURLY_WAGE - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfInfoItems
 
PERF_ITEM_PARAM_PERIOD_HOURLY_WAGE - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfInfoItems
 
PERF_ITEM_PARAM_PERIOD_HOURLY_WAGE - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfInfoItems
Hourly wage parameter for a period (used during Forecast build)
PERF_ITEM_PARAM_PERIOD_HOURLY_WAGE - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfInfoItems
Hourly wage parameter for a period (used during Forecast build)
PERF_ITEM_PARAM_PERIOD_HOURLY_WAGE - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Hourly wage parameter for a period (used during Forecast build)
PERF_ITEM_PARAM_PERIOD_HOURLY_WAGE - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Hourly wage parameter for a period (used during Forecast build)
PERF_ITEM_PARAM_PERIOD_SERVICE_TIME - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfInfoItems
 
PERF_ITEM_PARAM_PERIOD_SERVICE_TIME - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfInfoItems
 
PERF_ITEM_PARAM_PERIOD_SERVICE_TIME - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfInfoItems
Service Time parameter (used during Forecast build in conjunction with Service Level %)
PERF_ITEM_PARAM_PERIOD_SERVICE_TIME - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfInfoItems
Service Time parameter (used during Forecast build in conjunction with Service Level %)
PERF_ITEM_PARAM_PERIOD_SERVICE_TIME - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Service Time parameter (used during Forecast build in conjunction with Service Level %)
PERF_ITEM_PARAM_PERIOD_SERVICE_TIME - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Service Time parameter (used during Forecast build in conjunction with Service Level %)
PERF_ITEM_PARAM_PERIOD_SERVICE_TIME_TYPE - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Service Time Type parameter (used during Forecast build in conjunction with Service Time parameter: 0 - non-interrupted; 1 - interrupted; 2 - business days)
PERF_ITEM_PARAM_PERIOD_TIME_TO_ABANDON - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfInfoItems
 
PERF_ITEM_PARAM_PERIOD_TIME_TO_ABANDON - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfInfoItems
 
PERF_ITEM_PARAM_PERIOD_TIME_TO_ABANDON - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfInfoItems
Time to Abandon parameter (used during Forecast build in conjunction with Abandoned Interaction Volume %)
PERF_ITEM_PARAM_PERIOD_TIME_TO_ABANDON - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfInfoItems
Time to Abandon parameter (used during Forecast build in conjunction with Abandoned Interaction Volume %)
PERF_ITEM_PARAM_PERIOD_TIME_TO_ABANDON - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Time to Abandon parameter (used during Forecast build in conjunction with Abandoned Interaction Volume %)
PERF_ITEM_PARAM_PERIOD_TIME_TO_ABANDON - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Time to Abandon parameter (used during Forecast build in conjunction with Abandoned Interaction Volume %)
PERF_ITEM_SCH_ABANDONED_IV_PCT - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfInfoItems
 
PERF_ITEM_SCH_ABANDONED_IV_PCT - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfInfoItems
 
PERF_ITEM_SCH_ABANDONED_IV_PCT - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfInfoItems
Weighted average of Scheduled Abandoned Interaction Volume % (weighted on Forecasted Interaction Volume)
PERF_ITEM_SCH_ABANDONED_IV_PCT - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfInfoItems
Weighted average of Scheduled Abandoned Interaction Volume % (weighted on Forecasted Interaction Volume)
PERF_ITEM_SCH_ABANDONED_IV_PCT - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Weighted average of Scheduled Abandoned Interaction Volume % (weighted on Forecasted Interaction Volume)
PERF_ITEM_SCH_ABANDONED_IV_PCT - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Weighted average of Scheduled Abandoned Interaction Volume % (weighted on Forecasted Interaction Volume)
PERF_ITEM_SCH_AHT - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfInfoItems
 
PERF_ITEM_SCH_AHT - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfInfoItems
 
PERF_ITEM_SCH_AHT - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfInfoItems
Weighted average of Scheduled Average Handle Time (weighted on Forecasted Interaction Volume)
PERF_ITEM_SCH_AHT - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfInfoItems
Weighted average of Scheduled Average Handle Time (weighted on Forecasted Interaction Volume)
PERF_ITEM_SCH_AHT - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Weighted average of Scheduled Average Handle Time (weighted on Forecasted Interaction Volume)
PERF_ITEM_SCH_AHT - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Weighted average of Scheduled Average Handle Time (weighted on Forecasted Interaction Volume)
PERF_ITEM_SCH_ASA - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfInfoItems
 
PERF_ITEM_SCH_ASA - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfInfoItems
 
PERF_ITEM_SCH_ASA - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfInfoItems
Weighted average of Scheduled Average Speed of Answer (weighted on Forecasted Interaction Volume)
PERF_ITEM_SCH_ASA - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfInfoItems
Weighted average of Scheduled Average Speed of Answer (weighted on Forecasted Interaction Volume)
PERF_ITEM_SCH_ASA - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Weighted average of Scheduled Average Speed of Answer (weighted on Forecasted Interaction Volume)
PERF_ITEM_SCH_ASA - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Weighted average of Scheduled Average Speed of Answer (weighted on Forecasted Interaction Volume)
PERF_ITEM_SCH_BASELINE_COVERAGE - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfInfoItems
 
PERF_ITEM_SCH_BASELINE_COVERAGE - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfInfoItems
Total of Baseline Schedule Coverage
PERF_ITEM_SCH_BASELINE_COVERAGE - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfInfoItems
Total of Baseline Schedule Coverage
PERF_ITEM_SCH_BASELINE_COVERAGE - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Total of Baseline Schedule Coverage
PERF_ITEM_SCH_BASELINE_COVERAGE - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Total of Baseline Schedule Coverage
PERF_ITEM_SCH_BASELINE_COVERAGE_FTE - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfInfoItems
Total of Baseline Schedule Full-time Equivalent
PERF_ITEM_SCH_BASELINE_COVERAGE_FTE - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfInfoItems
Total of Baseline Schedule Full-time Equivalent
PERF_ITEM_SCH_BASELINE_COVERAGE_FTE - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Total of Baseline Schedule Full-time Equivalent
PERF_ITEM_SCH_BASELINE_COVERAGE_FTE - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Total of Baseline Schedule Full-time Equivalent
PERF_ITEM_SCH_BASELINE_MAN_HOURS - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Total of Baseline Schedule Man Hours
PERF_ITEM_SCH_BUDGET - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfInfoItems
 
PERF_ITEM_SCH_BUDGET - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfInfoItems
 
PERF_ITEM_SCH_BUDGET - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfInfoItems
Total of Scheduled Budget (based on Schedule Coverage)
PERF_ITEM_SCH_BUDGET - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfInfoItems
Total of Scheduled Budget (based on Schedule Coverage)
PERF_ITEM_SCH_BUDGET - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Total of Scheduled Budget (based on Schedule Coverage)
PERF_ITEM_SCH_BUDGET - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Total of Scheduled Budget (based on Schedule Coverage)
PERF_ITEM_SCH_CALC_STAFFING_OVER - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfInfoItems
 
PERF_ITEM_SCH_CALC_STAFFING_OVER - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfInfoItems
 
PERF_ITEM_SCH_CALC_STAFFING_OVER - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfInfoItems
Total of Calculated Overstaffing (Scheduled Coverage - Calculated Staffing)
PERF_ITEM_SCH_CALC_STAFFING_OVER - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfInfoItems
Total of Calculated Overstaffing (Scheduled Coverage - Calculated Staffing)
PERF_ITEM_SCH_CALC_STAFFING_OVER - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Total of Calculated Overstaffing (Scheduled Coverage - Calculated Staffing)
PERF_ITEM_SCH_CALC_STAFFING_OVER - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Total of Calculated Overstaffing (Scheduled Coverage - Calculated Staffing)
PERF_ITEM_SCH_CALC_STAFFING_UNDER - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfInfoItems
 
PERF_ITEM_SCH_CALC_STAFFING_UNDER - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfInfoItems
 
PERF_ITEM_SCH_CALC_STAFFING_UNDER - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfInfoItems
Total of Calculated Understaffing (Calculated Staffing - Scheduled Coverage)
PERF_ITEM_SCH_CALC_STAFFING_UNDER - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfInfoItems
Total of Calculated Understaffing (Calculated Staffing - Scheduled Coverage)
PERF_ITEM_SCH_CALC_STAFFING_UNDER - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Total of Calculated Understaffing (Calculated Staffing - Scheduled Coverage)
PERF_ITEM_SCH_CALC_STAFFING_UNDER - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Total of Calculated Understaffing (Calculated Staffing - Scheduled Coverage)
PERF_ITEM_SCH_COVERAGE - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfInfoItems
 
PERF_ITEM_SCH_COVERAGE - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfInfoItems
 
PERF_ITEM_SCH_COVERAGE - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfInfoItems
Total of Scheduled Coverage
PERF_ITEM_SCH_COVERAGE - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfInfoItems
Total of Scheduled Coverage
PERF_ITEM_SCH_COVERAGE - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Total of Scheduled Coverage
PERF_ITEM_SCH_COVERAGE - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Total of Scheduled Coverage
PERF_ITEM_SCH_FTE - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfInfoItems
 
PERF_ITEM_SCH_FTE - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfInfoItems
 
PERF_ITEM_SCH_FTE - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfInfoItems
Total of Scheduled Full-time Equivalent
PERF_ITEM_SCH_FTE - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfInfoItems
Total of Scheduled Full-time Equivalent
PERF_ITEM_SCH_FTE - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Total of Scheduled Full-time Equivalent
PERF_ITEM_SCH_FTE - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Total of Scheduled Full-time Equivalent
PERF_ITEM_SCH_HEADCOUNT - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfInfoItems
 
PERF_ITEM_SCH_HEADCOUNT - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfInfoItems
 
PERF_ITEM_SCH_HEADCOUNT - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfInfoItems
Total of Scheduled Headcount
PERF_ITEM_SCH_HEADCOUNT - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfInfoItems
Total of Scheduled Headcount
PERF_ITEM_SCH_HEADCOUNT - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Total of Scheduled Headcount
PERF_ITEM_SCH_HEADCOUNT - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Total of Scheduled Headcount
PERF_ITEM_SCH_HIRING_PLAN - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfInfoItems
 
PERF_ITEM_SCH_HIRING_PLAN - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfInfoItems
 
PERF_ITEM_SCH_HIRING_PLAN - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfInfoItems
Total of Scheduled Hiring Plan
PERF_ITEM_SCH_HIRING_PLAN - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfInfoItems
Total of Scheduled Hiring Plan
PERF_ITEM_SCH_HIRING_PLAN - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Total of Scheduled Hiring Plan
PERF_ITEM_SCH_HIRING_PLAN - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Total of Scheduled Hiring Plan
PERF_ITEM_SCH_IV - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfInfoItems
 
PERF_ITEM_SCH_IV - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfInfoItems
 
PERF_ITEM_SCH_IV - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfInfoItems
Total of Scheduled Interaction Volume
PERF_ITEM_SCH_IV - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfInfoItems
Total of Scheduled Interaction Volume
PERF_ITEM_SCH_IV - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Total of Scheduled Interaction Volume
PERF_ITEM_SCH_IV - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Total of Scheduled Interaction Volume
PERF_ITEM_SCH_MAN_HOURS - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfInfoItems
 
PERF_ITEM_SCH_MAN_HOURS - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfInfoItems
 
PERF_ITEM_SCH_MAN_HOURS - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfInfoItems
Total of Scheduled Man Hours
PERF_ITEM_SCH_MAN_HOURS - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfInfoItems
Total of Scheduled Man Hours
PERF_ITEM_SCH_MAN_HOURS - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Total of Scheduled Man Hours
PERF_ITEM_SCH_MAN_HOURS - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Total of Scheduled Man Hours
PERF_ITEM_SCH_MAX_OCCUPANCY_PCT - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfInfoItems
 
PERF_ITEM_SCH_MAX_OCCUPANCY_PCT - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfInfoItems
 
PERF_ITEM_SCH_MAX_OCCUPANCY_PCT - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfInfoItems
Weighted average of Scheduled Maximum Occupancy % (weighted on Forecasted Interaction Volume)
PERF_ITEM_SCH_MAX_OCCUPANCY_PCT - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfInfoItems
Weighted average of Scheduled Maximum Occupancy % (weighted on Forecasted Interaction Volume)
PERF_ITEM_SCH_MAX_OCCUPANCY_PCT - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Weighted average of Scheduled Maximum Occupancy % (weighted on Forecasted Interaction Volume)
PERF_ITEM_SCH_MAX_OCCUPANCY_PCT - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Weighted average of Scheduled Maximum Occupancy % (weighted on Forecasted Interaction Volume)
PERF_ITEM_SCH_OVERHEAD_NON_WORK - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfInfoItems
 
PERF_ITEM_SCH_OVERHEAD_NON_WORK - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfInfoItems
 
PERF_ITEM_SCH_OVERHEAD_NON_WORK - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfInfoItems
Total of Scheduled Non-working Overhead
PERF_ITEM_SCH_OVERHEAD_NON_WORK - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfInfoItems
Total of Scheduled Non-working Overhead
PERF_ITEM_SCH_OVERHEAD_NON_WORK - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Total of Scheduled Non-working Overhead
PERF_ITEM_SCH_OVERHEAD_NON_WORK - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Total of Scheduled Non-working Overhead
PERF_ITEM_SCH_OVERHEAD_WORK - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfInfoItems
 
PERF_ITEM_SCH_OVERHEAD_WORK - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfInfoItems
 
PERF_ITEM_SCH_OVERHEAD_WORK - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfInfoItems
Total of Scheduled Working Overhead
PERF_ITEM_SCH_OVERHEAD_WORK - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfInfoItems
Total of Scheduled Working Overhead
PERF_ITEM_SCH_OVERHEAD_WORK - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Total of Scheduled Working Overhead
PERF_ITEM_SCH_OVERHEAD_WORK - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Total of Scheduled Working Overhead
PERF_ITEM_SCH_OVERTIME - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Total of Scheduled Overtime Requirement
PERF_ITEM_SCH_OVERTIME - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Total of Scheduled Overtime Requirement
PERF_ITEM_SCH_OVERTIME_FTE - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Total of Scheduled Overtime Requirement in Full-time Equivalent
PERF_ITEM_SCH_OVERTIME_FTE - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Total of Scheduled Overtime Requirement in Full-time Equivalent
PERF_ITEM_SCH_OVERTIME_MAN_HOURS - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Total of Scheduled Overtime Man Hours
PERF_ITEM_SCH_QUEUE - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Interaction Volume queue when Coverage exists for Activity of type Deffered
PERF_ITEM_SCH_REQ_STAFFING_OVER - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfInfoItems
 
PERF_ITEM_SCH_REQ_STAFFING_OVER - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfInfoItems
 
PERF_ITEM_SCH_REQ_STAFFING_OVER - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfInfoItems
Total of Required Overstaffing (Scheduled Coverage - Required Staffing)
PERF_ITEM_SCH_REQ_STAFFING_OVER - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfInfoItems
Total of Required Overstaffing (Scheduled Coverage - Required Staffing)
PERF_ITEM_SCH_REQ_STAFFING_OVER - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Total of Required Overstaffing (Scheduled Coverage - Required Staffing)
PERF_ITEM_SCH_REQ_STAFFING_OVER - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Total of Required Overstaffing (Scheduled Coverage - Required Staffing)
PERF_ITEM_SCH_REQ_STAFFING_UNDER - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfInfoItems
 
PERF_ITEM_SCH_REQ_STAFFING_UNDER - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfInfoItems
 
PERF_ITEM_SCH_REQ_STAFFING_UNDER - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfInfoItems
Total of Required Understaffing (Required Staffing - Scheduled Coverage)
PERF_ITEM_SCH_REQ_STAFFING_UNDER - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfInfoItems
Total of Required Understaffing (Required Staffing - Scheduled Coverage)
PERF_ITEM_SCH_REQ_STAFFING_UNDER - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Total of Required Understaffing (Required Staffing - Scheduled Coverage)
PERF_ITEM_SCH_REQ_STAFFING_UNDER - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Total of Required Understaffing (Required Staffing - Scheduled Coverage)
PERF_ITEM_SCH_SERVICE_PCT - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfInfoItems
 
PERF_ITEM_SCH_SERVICE_PCT - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfInfoItems
 
PERF_ITEM_SCH_SERVICE_PCT - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfInfoItems
Weighted average of Scheduled Service Level % (weighted on Forecasted Interaction Volume)
PERF_ITEM_SCH_SERVICE_PCT - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfInfoItems
Weighted average of Scheduled Service Level % (weighted on Forecasted Interaction Volume)
PERF_ITEM_SCH_SERVICE_PCT - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfInfoItems
Weighted average of Scheduled Service Level % (weighted on Forecasted Interaction Volume)
PERF_ITEM_SCH_SERVICE_PCT - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Weighted average of Scheduled Service Level % (weighted on Forecasted Interaction Volume)
PERF_ITEM_SCH_SERVICE_PCT_DEFERRED - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfInfoItems
Weighted average of (Achieved) Scheduled Service Level % (weighted on Forecasted Interaction Volume) for Activity of type Deferred
PERF_TARGET_ACTIVITY - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfTargets
 
PERF_TARGET_ACTIVITY - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfTargets
 
PERF_TARGET_ACTIVITY - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfTargets
Performance data for a Activity.
PERF_TARGET_ACTIVITY - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfTargets
Performance data for a Activity.
PERF_TARGET_ACTIVITY - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfTargets
Performance data for a Activity.
PERF_TARGET_ACTIVITY - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfTargets
Performance data for a Activity.
PERF_TARGET_BUSINESS_UNIT - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfTargets
 
PERF_TARGET_BUSINESS_UNIT - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfTargets
 
PERF_TARGET_BUSINESS_UNIT - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfTargets
Performance data for a Business Unit.
PERF_TARGET_BUSINESS_UNIT - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfTargets
Performance data for a Business Unit.
PERF_TARGET_BUSINESS_UNIT - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfTargets
Performance data for a Business Unit.
PERF_TARGET_BUSINESS_UNIT - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfTargets
Performance data for a Business Unit.
PERF_TARGET_ENTERPRISE - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfTargets
 
PERF_TARGET_ENTERPRISE - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfTargets
 
PERF_TARGET_ENTERPRISE - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfTargets
Performance data for an entire Enterprise.
PERF_TARGET_ENTERPRISE - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfTargets
Performance data for an entire Enterprise.
PERF_TARGET_ENTERPRISE - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfTargets
Performance data for an entire Enterprise.
PERF_TARGET_ENTERPRISE - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfTargets
Performance data for an entire Enterprise.
PERF_TARGET_MULTI_SITE_ACTIVITY - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfTargets
 
PERF_TARGET_MULTI_SITE_ACTIVITY - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfTargets
 
PERF_TARGET_MULTI_SITE_ACTIVITY - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfTargets
Performance data for a Multi-site Activity.
PERF_TARGET_MULTI_SITE_ACTIVITY - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfTargets
Performance data for a Multi-site Activity.
PERF_TARGET_MULTI_SITE_ACTIVITY - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfTargets
Performance data for a Multi-site Activity.
PERF_TARGET_MULTI_SITE_ACTIVITY - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfTargets
Performance data for a Multi-site Activity.
PERF_TARGET_SITE - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfTargets
 
PERF_TARGET_SITE - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfTargets
 
PERF_TARGET_SITE - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfTargets
Performance data for a Site.
PERF_TARGET_SITE - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfTargets
Performance data for a Site.
PERF_TARGET_SITE - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfTargets
Performance data for a Site.
PERF_TARGET_SITE - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfTargets
Performance data for a Site.
PERF_TZ_OPTION_LOCAL_TZ - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfTimeZoneOptions
 
PERF_TZ_OPTION_LOCAL_TZ - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfTimeZoneOptions
 
PERF_TZ_OPTION_LOCAL_TZ - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfTimeZoneOptions
Specific time zone is used, time zone ID should be specified separately.
PERF_TZ_OPTION_LOCAL_TZ - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfTimeZoneOptions
Specific time zone is used, time zone ID should be specified separately.
PERF_TZ_OPTION_LOCAL_TZ - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfTimeZoneOptions
Specific time zone is used, time zone should be specified separately using the Config service SetLocalTimeZone method.
PERF_TZ_OPTION_LOCAL_TZ - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfTimeZoneOptions
Specific time zone is used, time zone should be specified separately using the Config service SetLocalTimeZone method.
PERF_TZ_OPTION_SERVER_TZ - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfTimeZoneOptions
 
PERF_TZ_OPTION_SERVER_TZ - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfTimeZoneOptions
 
PERF_TZ_OPTION_SERVER_TZ - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfTimeZoneOptions
WFM Server machine time zone is used (as configured in locale).
PERF_TZ_OPTION_SERVER_TZ - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfTimeZoneOptions
WFM Server machine time zone is used (as configured in locale).
PERF_TZ_OPTION_SERVER_TZ - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfTimeZoneOptions
WFM Server machine time zone is used (as configured in locale).
PERF_TZ_OPTION_SERVER_TZ - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfTimeZoneOptions
WFM Server machine time zone is used (as configured in locale).
PERF_TZ_OPTION_TARGET_TZ - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfTimeZoneOptions
 
PERF_TZ_OPTION_TARGET_TZ - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfTimeZoneOptions
 
PERF_TZ_OPTION_TARGET_TZ - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfTimeZoneOptions
Performance data target time zone is used e.g.
PERF_TZ_OPTION_TARGET_TZ - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfTimeZoneOptions
Performance data target time zone is used e.g.
PERF_TZ_OPTION_TARGET_TZ - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfTimeZoneOptions
Performance data target time zone is used e.g.
PERF_TZ_OPTION_TARGET_TZ - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfTimeZoneOptions
Performance data target time zone is used e.g.
PERF_TZ_OPTION_USER_TZ - Static variable in interface com.genesyslab.wfm7.API.service.performance700.EPerfTimeZoneOptions
 
PERF_TZ_OPTION_USER_TZ - Static variable in interface com.genesyslab.wfm7.API.service.performance720.EPerfTimeZoneOptions
 
PERF_TZ_OPTION_USER_TZ - Static variable in interface com.genesyslab.wfm7.API.service.performance750.EPerfTimeZoneOptions
User time zone is used (as configured in WFM, if no time zone configured WFM Server machne time zone is used).
PERF_TZ_OPTION_USER_TZ - Static variable in interface com.genesyslab.wfm7.API.service.performance761.EPerfTimeZoneOptions
User time zone is used (as configured in WFM, if no time zone configured WFM Server machne time zone is used).
PERF_TZ_OPTION_USER_TZ - Static variable in interface com.genesyslab.wfm8.API.service.performance800.EPerfTimeZoneOptions
User time zone is used as specified by timezone ID.
PERF_TZ_OPTION_USER_TZ - Static variable in interface com.genesyslab.wfm8.API.service.performance810.EPerfTimeZoneOptions
User time zone is used as specified by timezone ID.
performCarryOverForAgentTimeOffType(CfgAgentFilter, CfgActivityFilter, List<Integer>, double) - Method in interface com.genesyslab.wfm8.API.service.calendar810.WFMCalendarService810Soap
Performs carry-over on carry-over day prior requested date for selected agents and time off types.
performCarryOverForAgentTimeOffType(CfgAgentFilter, CfgActivityFilter, List<Integer>, double) - Method in interface com.genesyslab.wfm8.API.service.calendar850.WFMCalendarService850Soap
Performs carry-over on carry-over day prior requested date for selected agents and time off types.
performCarryOverForAgentTimeOffType(CfgAgentFilter, CfgActivityFilter, List<Integer>, double) - Method in interface com.genesyslab.wfm8.API.service.calendar851.WFMCalendarService851Soap
Performs carry-over on carry-over day prior requested date for selected agents and Time-Off types.
performCarryOverForTimeOffRule(List<Integer>, double) - Method in interface com.genesyslab.wfm8.API.service.calendar810.WFMCalendarService810Soap
Performs carry-over on carry-over day prior requested date for selected time off rules.
performCarryOverForTimeOffRule(List<Integer>, double) - Method in interface com.genesyslab.wfm8.API.service.calendar850.WFMCalendarService850Soap
Performs carry-over on carry-over day prior requested date for selected time off rules.
performCarryOverForTimeOffRule(List<Integer>, double) - Method in interface com.genesyslab.wfm8.API.service.calendar851.WFMCalendarService851Soap
Performs carry-over on carry-over day prior requested date for selected Time-Off rules.
periodEnd - Variable in class com.genesyslab.wfm7.API.service.config712.CfgPlanningPeriod
 
periodEnd - Variable in class com.genesyslab.wfm7.API.service.config720.CfgPlanningPeriod
 
periodEnd - Variable in class com.genesyslab.wfm7.API.service.config750.CfgPlanningPeriod
 
periodEnd - Variable in class com.genesyslab.wfm7.API.service.config761.CfgPlanningPeriod
 
periodEnd - Variable in class com.genesyslab.wfm7.API.service.forecast710.FrcTemplateData
 
periodEnd - Variable in class com.genesyslab.wfm7.API.service.forecast720.FrcTemplateData
Date for overlap template, any date which translates to weekdays Sun-Sat
periodEnd - Variable in class com.genesyslab.wfm7.API.service.forecast750.FrcTemplateData
Date for overlap template, any date which translates to weekdays Sun-Sat
periodEnd - Variable in class com.genesyslab.wfm7.API.service.forecast761.FrcTemplateData
Date for overlap template, any date which translates to weekdays Sun-Sat
periodEnd - Variable in class com.genesyslab.wfm7.API.service.schedule712.SchPlanningPeriod
 
periodEnd - Variable in class com.genesyslab.wfm7.API.service.schedule720.SchPlanningPeriod
 
periodEnd - Variable in class com.genesyslab.wfm7.API.service.schedule750.SchPlanningPeriod
 
periodEnd - Variable in class com.genesyslab.wfm7.API.service.schedule761.SchPlanningPeriod
 
periodEnd - Variable in class com.genesyslab.wfm8.API.service.config800.CfgPlanningPeriod
Planning Period End Date (OleDateTime)
periodEnd - Variable in class com.genesyslab.wfm8.API.service.config810.CfgPlanningPeriod
Planning Period End Date (OleDateTime)
periodEnd - Variable in class com.genesyslab.wfm8.API.service.config812.CfgPlanningPeriod
Planning Period End Date (OleDateTime)
periodEnd - Variable in class com.genesyslab.wfm8.API.service.config850.CfgPlanningPeriod
Planning Period End Date (OleDateTime)
periodEnd - Variable in class com.genesyslab.wfm8.API.service.config851.CfgPlanningPeriod
Planning Period End Date (OleDateTime)
periodEnd - Variable in class com.genesyslab.wfm8.API.service.config852.CfgPlanningPeriod
Planning Period End Date (OleDateTime)
periodEnd - Variable in class com.genesyslab.wfm8.API.service.forecast800.FrcTemplateData
Date for overlap template, any date which translates to weekdays Sun-Sat
periodEnd - Variable in class com.genesyslab.wfm8.API.service.forecast810.FrcTemplateData
Date for overlap template, any date which translates to weekdays Sun-Sat
periodEnd - Variable in class com.genesyslab.wfm8.API.service.schedule800.SchPlanningPeriod
 
periodEnd - Variable in class com.genesyslab.wfm8.API.service.schedule810.SchPlanningPeriod
 
periodEnd - Variable in class com.genesyslab.wfm8.API.service.schedule850.SchPlanningPeriod
 
periodEnd - Variable in class com.genesyslab.wfm8.API.service.schedule851.SchPlanningPeriod
 
periodEnd - Variable in class com.genesyslab.wfm8.API.service.schedule852.SchPlanningPeriod
 
periodParameters - Variable in class com.genesyslab.wfm7.API.service.forecast710.FrcActivityForecastInformation
 
periodParameters - Variable in class com.genesyslab.wfm7.API.service.forecast710.FrcTargetForecastInformation
 
periodParameters - Variable in class com.genesyslab.wfm7.API.service.forecast720.FrcActivityForecastInformation
Period parameters array
periodParameters - Variable in class com.genesyslab.wfm7.API.service.forecast720.FrcTargetForecastInformation
Period Parameters
periodParameters - Variable in class com.genesyslab.wfm7.API.service.forecast750.FrcActivityForecastInformation
Period parameters array
periodParameters - Variable in class com.genesyslab.wfm7.API.service.forecast750.FrcTargetForecastInformation
Period Parameters
periodParameters - Variable in class com.genesyslab.wfm7.API.service.forecast761.FrcActivityForecastInformation
Period parameters array
periodParameters - Variable in class com.genesyslab.wfm7.API.service.forecast761.FrcTargetForecastInformation
Period Parameters
periodParameters - Variable in class com.genesyslab.wfm8.API.service.forecast800.FrcActivityForecastInformation
Period parameters array
periodParameters - Variable in class com.genesyslab.wfm8.API.service.forecast800.FrcTargetForecastInformation
Period Parameters
periodParameters - Variable in class com.genesyslab.wfm8.API.service.forecast810.FrcActivityForecastInformation
Period parameters array
periodParameters - Variable in class com.genesyslab.wfm8.API.service.forecast810.FrcTargetForecastInformation
Period Parameters
periodParametersArraySize - Variable in class com.genesyslab.wfm7.API.service.forecast710.FrcActivityForecastInformation
 
periodParametersArraySize - Variable in class com.genesyslab.wfm7.API.service.forecast710.FrcTargetForecastInformation
 
periodParametersArraySize - Variable in class com.genesyslab.wfm7.API.service.forecast720.FrcActivityForecastInformation
Period parameter array size
periodParametersArraySize - Variable in class com.genesyslab.wfm7.API.service.forecast720.FrcTargetForecastInformation
Period Parameters array size
periodParametersArraySize - Variable in class com.genesyslab.wfm7.API.service.forecast750.FrcActivityForecastInformation
Period parameter array size
periodParametersArraySize - Variable in class com.genesyslab.wfm7.API.service.forecast750.FrcTargetForecastInformation
Period Parameters array size
periodParametersArraySize - Variable in class com.genesyslab.wfm7.API.service.forecast761.FrcActivityForecastInformation
Period parameter array size
periodParametersArraySize - Variable in class com.genesyslab.wfm7.API.service.forecast761.FrcTargetForecastInformation
Period Parameters array size
periodParametersArraySize - Variable in class com.genesyslab.wfm8.API.service.forecast800.FrcActivityForecastInformation
Period parameter array size
periodParametersArraySize - Variable in class com.genesyslab.wfm8.API.service.forecast800.FrcTargetForecastInformation
Period Parameters array size
periodParametersArraySize - Variable in class com.genesyslab.wfm8.API.service.forecast810.FrcActivityForecastInformation
Period parameter array size
periodParametersArraySize - Variable in class com.genesyslab.wfm8.API.service.forecast810.FrcTargetForecastInformation
Period Parameters array size
periods - Variable in class com.genesyslab.wfm7.API.service.config712.CfgPlanningPeriodHolder
 
periods - Variable in class com.genesyslab.wfm7.API.service.config720.CfgPlanningPeriodHolder
 
periods - Variable in class com.genesyslab.wfm7.API.service.config750.CfgPlanningPeriodHolder
 
periods - Variable in class com.genesyslab.wfm7.API.service.config761.CfgPlanningPeriodHolder
 
periods - Variable in class com.genesyslab.wfm8.API.service.config800.CfgPlanningPeriodHolder
A list of periods CfgPlanningPeriod
periods - Variable in class com.genesyslab.wfm8.API.service.config810.CfgPlanningPeriodHolder
A list of periods CfgPlanningPeriod
periods - Variable in class com.genesyslab.wfm8.API.service.config812.CfgPlanningPeriodHolder
A list of periods CfgPlanningPeriod
periods - Variable in class com.genesyslab.wfm8.API.service.config850.CfgPlanningPeriodHolder
A list of periods CfgPlanningPeriod
periods - Variable in class com.genesyslab.wfm8.API.service.config851.CfgPlanningPeriodHolder
A list of periods CfgPlanningPeriod
periods - Variable in class com.genesyslab.wfm8.API.service.config852.CfgPlanningPeriodHolder
A list of periods CfgPlanningPeriod
periodsNSizeIs - Variable in class com.genesyslab.wfm7.API.service.config712.CfgPlanningPeriodHolder
 
periodsNSizeIs - Variable in class com.genesyslab.wfm7.API.service.config720.CfgPlanningPeriodHolder
 
periodsNSizeIs - Variable in class com.genesyslab.wfm7.API.service.config750.CfgPlanningPeriodHolder
 
periodsNSizeIs - Variable in class com.genesyslab.wfm7.API.service.config761.CfgPlanningPeriodHolder
 
periodsNSizeIs - Variable in class com.genesyslab.wfm8.API.service.config800.CfgPlanningPeriodHolder
 
periodsNSizeIs - Variable in class com.genesyslab.wfm8.API.service.config810.CfgPlanningPeriodHolder
 
periodsNSizeIs - Variable in class com.genesyslab.wfm8.API.service.config812.CfgPlanningPeriodHolder
 
periodsNSizeIs - Variable in class com.genesyslab.wfm8.API.service.config850.CfgPlanningPeriodHolder
 
periodsNSizeIs - Variable in class com.genesyslab.wfm8.API.service.config851.CfgPlanningPeriodHolder
 
periodsNSizeIs - Variable in class com.genesyslab.wfm8.API.service.config852.CfgPlanningPeriodHolder
 
periodStart - Variable in class com.genesyslab.wfm7.API.service.config712.CfgPlanningPeriod
 
periodStart - Variable in class com.genesyslab.wfm7.API.service.config720.CfgPlanningPeriod
 
periodStart - Variable in class com.genesyslab.wfm7.API.service.config750.CfgPlanningPeriod
 
periodStart - Variable in class com.genesyslab.wfm7.API.service.config761.CfgPlanningPeriod
 
periodStart - Variable in class com.genesyslab.wfm7.API.service.forecast710.FrcDataObjectives
 
periodStart - Variable in class com.genesyslab.wfm7.API.service.forecast710.FrcDataParameters
 
periodStart - Variable in class com.genesyslab.wfm7.API.service.forecast710.FrcTemplateData
 
periodStart - Variable in class com.genesyslab.wfm7.API.service.forecast720.FrcActivityDataObjectives
Period start date time
periodStart - Variable in class com.genesyslab.wfm7.API.service.forecast720.FrcActivityDataParameters
Period start date and time
periodStart - Variable in class com.genesyslab.wfm7.API.service.forecast720.FrcDataObjectives
Period start date time
periodStart - Variable in class com.genesyslab.wfm7.API.service.forecast720.FrcDataParameters
Period start date and time
periodStart - Variable in class com.genesyslab.wfm7.API.service.forecast720.FrcTemplateData
Date for overlap template, any date which translates to weekdays Sun-Sat
periodStart - Variable in class com.genesyslab.wfm7.API.service.forecast750.FrcActivityDataObjectives
Period start date time
periodStart - Variable in class com.genesyslab.wfm7.API.service.forecast750.FrcActivityDataParameters
Period start date and time
periodStart - Variable in class com.genesyslab.wfm7.API.service.forecast750.FrcDataObjectives
Period start date time
periodStart - Variable in class com.genesyslab.wfm7.API.service.forecast750.FrcDataParameters
Period start date and time
periodStart - Variable in class com.genesyslab.wfm7.API.service.forecast750.FrcTemplateData
Date for overlap template, any date which translates to weekdays Sun-Sat
periodStart - Variable in class com.genesyslab.wfm7.API.service.forecast761.FrcActivityDataObjectives
Period start date time
periodStart - Variable in class com.genesyslab.wfm7.API.service.forecast761.FrcActivityDataParameters
Period start date and time
periodStart - Variable in class com.genesyslab.wfm7.API.service.forecast761.FrcDataObjectives
Period start date time
periodStart - Variable in class com.genesyslab.wfm7.API.service.forecast761.FrcDataParameters
Period start date and time
periodStart - Variable in class com.genesyslab.wfm7.API.service.forecast761.FrcTemplateData
Date for overlap template, any date which translates to weekdays Sun-Sat
periodStart - Variable in class com.genesyslab.wfm7.API.service.schedule712.SchPlanningPeriod
 
periodStart - Variable in class com.genesyslab.wfm7.API.service.schedule720.SchPlanningPeriod
 
periodStart - Variable in class com.genesyslab.wfm7.API.service.schedule750.SchPlanningPeriod
 
periodStart - Variable in class com.genesyslab.wfm7.API.service.schedule761.SchPlanningPeriod
 
periodStart - Variable in class com.genesyslab.wfm8.API.service.config800.CfgPlanningPeriod
Planning Period Start Date (OleDateTime)
periodStart - Variable in class com.genesyslab.wfm8.API.service.config810.CfgPlanningPeriod
Planning Period Start Date (OleDateTime)
periodStart - Variable in class com.genesyslab.wfm8.API.service.config812.CfgPlanningPeriod
Planning Period Start Date (OleDateTime)
periodStart - Variable in class com.genesyslab.wfm8.API.service.config850.CfgPlanningPeriod
Planning Period Start Date (OleDateTime)
periodStart - Variable in class com.genesyslab.wfm8.API.service.config851.CfgPlanningPeriod
Planning Period Start Date (OleDateTime)
periodStart - Variable in class com.genesyslab.wfm8.API.service.config852.CfgPlanningPeriod
Planning Period Start Date (OleDateTime)
periodStart - Variable in class com.genesyslab.wfm8.API.service.forecast800.FrcDataObjectives
Period start date time
periodStart - Variable in class com.genesyslab.wfm8.API.service.forecast800.FrcDataParameters
Period start date and time
periodStart - Variable in class com.genesyslab.wfm8.API.service.forecast800.FrcTemplateData
Date for overlap template, any date which translates to weekdays Sun-Sat
periodStart - Variable in class com.genesyslab.wfm8.API.service.forecast810.FrcDataObjectives
Period start date time
periodStart - Variable in class com.genesyslab.wfm8.API.service.forecast810.FrcDataParameters
Period start date and time
periodStart - Variable in class com.genesyslab.wfm8.API.service.forecast810.FrcTemplateData
Date for overlap template, any date which translates to weekdays Sun-Sat
periodStart - Variable in class com.genesyslab.wfm8.API.service.schedule800.SchPlanningPeriod
 
periodStart - Variable in class com.genesyslab.wfm8.API.service.schedule810.SchPlanningPeriod
 
periodStart - Variable in class com.genesyslab.wfm8.API.service.schedule850.SchPlanningPeriod
 
periodStart - Variable in class com.genesyslab.wfm8.API.service.schedule851.SchPlanningPeriod
 
periodStart - Variable in class com.genesyslab.wfm8.API.service.schedule852.SchPlanningPeriod
 
periodWeekEnd - Variable in class com.genesyslab.wfm7.API.service.config712.CfgPlanningPeriod
 
periodWeekEnd - Variable in class com.genesyslab.wfm7.API.service.config720.CfgPlanningPeriod
 
periodWeekEnd - Variable in class com.genesyslab.wfm7.API.service.config750.CfgPlanningPeriod
 
periodWeekEnd - Variable in class com.genesyslab.wfm7.API.service.config761.CfgPlanningPeriod
 
periodWeekEnd - Variable in class com.genesyslab.wfm7.API.service.schedule712.SchPlanningPeriod
 
periodWeekEnd - Variable in class com.genesyslab.wfm7.API.service.schedule720.SchPlanningPeriod
 
periodWeekEnd - Variable in class com.genesyslab.wfm7.API.service.schedule750.SchPlanningPeriod
 
periodWeekEnd - Variable in class com.genesyslab.wfm7.API.service.schedule761.SchPlanningPeriod
 
periodWeekEnd - Variable in class com.genesyslab.wfm8.API.service.config800.CfgPlanningPeriod
Planning Period Week End Date (OleDateTime)
periodWeekEnd - Variable in class com.genesyslab.wfm8.API.service.config810.CfgPlanningPeriod
Planning Period Week End Date (OleDateTime)
periodWeekEnd - Variable in class com.genesyslab.wfm8.API.service.config812.CfgPlanningPeriod
Planning Period Week End Date (OleDateTime)
periodWeekEnd - Variable in class com.genesyslab.wfm8.API.service.config850.CfgPlanningPeriod
Planning Period Week End Date (OleDateTime)
periodWeekEnd - Variable in class com.genesyslab.wfm8.API.service.config851.CfgPlanningPeriod
Planning Period Week End Date (OleDateTime)
periodWeekEnd - Variable in class com.genesyslab.wfm8.API.service.config852.CfgPlanningPeriod
Planning Period Week End Date (OleDateTime)
periodWeekEnd - Variable in class com.genesyslab.wfm8.API.service.schedule800.SchPlanningPeriod
 
periodWeekEnd - Variable in class com.genesyslab.wfm8.API.service.schedule810.SchPlanningPeriod
 
periodWeekEnd - Variable in class com.genesyslab.wfm8.API.service.schedule850.SchPlanningPeriod
 
periodWeekEnd - Variable in class com.genesyslab.wfm8.API.service.schedule851.SchPlanningPeriod
 
periodWeekEnd - Variable in class com.genesyslab.wfm8.API.service.schedule852.SchPlanningPeriod
 
periodWeekStart - Variable in class com.genesyslab.wfm7.API.service.config712.CfgPlanningPeriod
 
periodWeekStart - Variable in class com.genesyslab.wfm7.API.service.config720.CfgPlanningPeriod
 
periodWeekStart - Variable in class com.genesyslab.wfm7.API.service.config750.CfgPlanningPeriod
 
periodWeekStart - Variable in class com.genesyslab.wfm7.API.service.config761.CfgPlanningPeriod
 
periodWeekStart - Variable in class com.genesyslab.wfm7.API.service.schedule712.SchPlanningPeriod
 
periodWeekStart - Variable in class com.genesyslab.wfm7.API.service.schedule720.SchPlanningPeriod
 
periodWeekStart - Variable in class com.genesyslab.wfm7.API.service.schedule750.SchPlanningPeriod
 
periodWeekStart - Variable in class com.genesyslab.wfm7.API.service.schedule761.SchPlanningPeriod
 
periodWeekStart - Variable in class com.genesyslab.wfm8.API.service.config800.CfgPlanningPeriod
Planning Period Week Start Date (OleDateTime)
periodWeekStart - Variable in class com.genesyslab.wfm8.API.service.config810.CfgPlanningPeriod
Planning Period Week Start Date (OleDateTime)
periodWeekStart - Variable in class com.genesyslab.wfm8.API.service.config812.CfgPlanningPeriod
Planning Period Week Start Date (OleDateTime)
periodWeekStart - Variable in class com.genesyslab.wfm8.API.service.config850.CfgPlanningPeriod
Planning Period Week Start Date (OleDateTime)
periodWeekStart - Variable in class com.genesyslab.wfm8.API.service.config851.CfgPlanningPeriod
Planning Period Week Start Date (OleDateTime)
periodWeekStart - Variable in class com.genesyslab.wfm8.API.service.config852.CfgPlanningPeriod
Planning Period Week Start Date (OleDateTime)
periodWeekStart - Variable in class com.genesyslab.wfm8.API.service.schedule800.SchPlanningPeriod
 
periodWeekStart - Variable in class com.genesyslab.wfm8.API.service.schedule810.SchPlanningPeriod
 
periodWeekStart - Variable in class com.genesyslab.wfm8.API.service.schedule850.SchPlanningPeriod
 
periodWeekStart - Variable in class com.genesyslab.wfm8.API.service.schedule851.SchPlanningPeriod
 
periodWeekStart - Variable in class com.genesyslab.wfm8.API.service.schedule852.SchPlanningPeriod
 
pingSession() - Method in interface com.genesyslab.wfm7.API.service.session700.WFMSessionService700Soap
Sends "keep alive" signal for the specified session as the session is going to be closed by the server, when there is no client activity with the session for a pre-set amount of time.
pingSession() - Method in interface com.genesyslab.wfm8.API.service.session800.WFMSessionService800Soap
Sends "keep alive" signal for the specified session as the session is going to be closed by the server, when there is no client activity with the session for a pre-set amount of time.
pollNotification(long, int, int, int[], int[], double, double, int, boolean) - Method in interface com.genesyslab.wfm7.API.service.calendar720.WFMCalendarService720Soap
Polls calendar data change notifications
pollNotification(long, int, int, int[], int[], double, double, int, boolean) - Method in interface com.genesyslab.wfm7.API.service.calendar750.WFMCalendarService750Soap
Polls calendar data change notifications
pollNotification(long, int, int, int[], int[], double, double, int, boolean) - Method in interface com.genesyslab.wfm7.API.service.calendar760.WFMCalendarService760Soap
Polls calendar data change notifications
pollNotification(long, int, int, int[], int[], double, double, int, boolean) - Method in interface com.genesyslab.wfm7.API.service.calendar761.WFMCalendarService761Soap
Polls calendar data change notifications
pollNotification(long, int, int[], int[], double, double, int, int, int[], boolean, boolean, boolean, boolean) - Method in interface com.genesyslab.wfm7.API.service.schedule720.WFMScheduleService720Soap
Polls schedule change notification
pollNotification(long, int, int[], int[], double, double, int, int, int[], boolean, boolean, boolean, boolean) - Method in interface com.genesyslab.wfm7.API.service.schedule750.WFMScheduleService750Soap
Polls schedule change notification
pollNotification(long, int, int[], int[], double, double, int, SchAgentDayDetails, CfgAgentDetails) - Method in interface com.genesyslab.wfm7.API.service.schedule761.WFMScheduleService761Soap
Polls schedule change notification
pollNotification(long, int, int[], int[], double, double, int, int, int[], boolean, boolean, boolean, boolean) - Method in interface com.genesyslab.wfm7.API.service.scheduleTrade720.WFMScheduleTradeService720Soap
Polls schedule change notification
pollNotification(long, int, int[], int[], double, double, int, int, int[], boolean, boolean, boolean, boolean) - Method in interface com.genesyslab.wfm7.API.service.scheduleTrade750.WFMScheduleTradeService750Soap
Polls the schedule change notification
pollNotification(long, int, int, List<Integer>, List<Integer>, double, double, int, boolean) - Method in interface com.genesyslab.wfm8.API.service.calendar800.WFMCalendarService800Soap
Polls calendar data change notifications
pollNotification(long, int, int, List<Integer>, List<Integer>, double, double, int, boolean) - Method in interface com.genesyslab.wfm8.API.service.calendar810.WFMCalendarService810Soap
Polls calendar data change notifications
pollNotification(long, int, int, List<Integer>, List<Integer>, double, double, int, boolean) - Method in interface com.genesyslab.wfm8.API.service.calendar850.WFMCalendarService850Soap
Polls calendar data change notifications
pollNotification(long, int, int, List<Integer>, List<Integer>, double, double, int, boolean) - Method in interface com.genesyslab.wfm8.API.service.calendar851.WFMCalendarService851Soap
Polls calendar data change notifications
pollNotification(long, int, List<Integer>, List<Integer>, double, double, int, SchAgentDayDetails, CfgAgentDetails) - Method in interface com.genesyslab.wfm8.API.service.schedule800.WFMScheduleService800Soap
Polls schedule change notification
pollNotification(long, int, List<Integer>, List<Integer>, double, double, int, SchAgentDayDetails, CfgAgentDetails) - Method in interface com.genesyslab.wfm8.API.service.schedule810.WFMScheduleService810Soap
Polls schedule change notification
pollNotification(long, int, List<Integer>, List<Integer>, double, double, int, SchAgentDayDetails, CfgAgentDetails) - Method in interface com.genesyslab.wfm8.API.service.schedule850.WFMScheduleService850Soap
Polls schedule change notification
pollNotification(long, int, List<Integer>, List<Integer>, double, double, int, SchAgentDayDetails, CfgAgentDetails) - Method in interface com.genesyslab.wfm8.API.service.schedule851.WFMScheduleService851Soap
Polls schedule change notification
pollNotification(long, int, List<Integer>, List<Integer>, double, double, int, SchAgentDayDetails, CfgAgentDetails) - Method in interface com.genesyslab.wfm8.API.service.schedule852.WFMScheduleService852Soap
Polls schedule change notification
pollNotification(long, int, List<Integer>, List<Integer>, double, double, int, SchAgentDayDetails, CfgAgentDetails) - Method in interface com.genesyslab.wfm8.API.service.scheduleTrade800.WFMScheduleTradeService800Soap
Polls the schedule change notification
pollNotification(long, int, List<Integer>, List<Integer>, double, double, int, SchAgentDayDetails, CfgAgentDetails) - Method in interface com.genesyslab.wfm8.API.service.scheduleTrade810.WFMScheduleTradeService810Soap
Polls the schedule change notification
pollNotification(long, int, List<Integer>, List<Integer>, double, double, int, SchAgentDayDetails, CfgAgentDetails) - Method in interface com.genesyslab.wfm8.API.service.scheduleTrade850.WFMScheduleTradeService850Soap
Polls the schedule change notification
pollNotification(long, int, List<Integer>, List<Integer>, double, double, int, SchAgentDayDetails, CfgAgentDetails) - Method in interface com.genesyslab.wfm8.API.service.scheduleTrade852.WFMScheduleTradeService852Soap
 
pollNotification2(long, int, int, List<Integer>, List<Integer>, double, double, int, boolean) - Method in interface com.genesyslab.wfm8.API.service.calendar850.WFMCalendarService850Soap
Polls calendar data change notifications
pollNotification2(long, int, int, List<Integer>, List<Integer>, double, double, int, boolean) - Method in interface com.genesyslab.wfm8.API.service.calendar851.WFMCalendarService851Soap
Polls calendar data change notifications
PossibleDayOffs - Class in com.genesyslab.wfm8.API.service.calendar810
 
PossibleDayOffs() - Constructor for class com.genesyslab.wfm8.API.service.calendar810.PossibleDayOffs
 
PossibleDayOffs - Class in com.genesyslab.wfm8.API.service.calendar850
 
PossibleDayOffs() - Constructor for class com.genesyslab.wfm8.API.service.calendar850.PossibleDayOffs
 
PossibleDayOffs - Class in com.genesyslab.wfm8.API.service.calendar851
 
PossibleDayOffs() - Constructor for class com.genesyslab.wfm8.API.service.calendar851.PossibleDayOffs
 
PossibleDayOffsForDate - Class in com.genesyslab.wfm8.API.service.calendar810
 
PossibleDayOffsForDate() - Constructor for class com.genesyslab.wfm8.API.service.calendar810.PossibleDayOffsForDate
 
PossibleDayOffsForDate - Class in com.genesyslab.wfm8.API.service.calendar850
 
PossibleDayOffsForDate() - Constructor for class com.genesyslab.wfm8.API.service.calendar850.PossibleDayOffsForDate
 
PossibleDayOffsForDate - Class in com.genesyslab.wfm8.API.service.calendar851
 
PossibleDayOffsForDate() - Constructor for class com.genesyslab.wfm8.API.service.calendar851.PossibleDayOffsForDate
 
possibleDayOffsForDateArray - Variable in class com.genesyslab.wfm8.API.service.calendar810.PossibleDayOffs
Possible Day Offs for each date
possibleDayOffsForDateArray - Variable in class com.genesyslab.wfm8.API.service.calendar850.PossibleDayOffs
Possible Day Offs for each date
possibleDayOffsForDateArray - Variable in class com.genesyslab.wfm8.API.service.calendar851.PossibleDayOffs
Possible Day Offs for each date
possibleDayOffsForDateArrayNSizeIs - Variable in class com.genesyslab.wfm8.API.service.calendar810.PossibleDayOffs
Possible Day Offs array size
possibleDayOffsForDateArrayNSizeIs - Variable in class com.genesyslab.wfm8.API.service.calendar850.PossibleDayOffs
Possible Day Offs array size
possibleDayOffsForDateArrayNSizeIs - Variable in class com.genesyslab.wfm8.API.service.calendar851.PossibleDayOffs
Possible Day Offs array size
postTradeProposal(int, int, double[], String) - Method in interface com.genesyslab.wfm7.API.service.scheduleTrade712.WFMScheduleTradeService712Soap
A trade proposal is posted to community and is available to all qualifying agents.
postTradeProposal(int, int, double[], String) - Method in interface com.genesyslab.wfm7.API.service.scheduleTrade720.WFMScheduleTradeService720Soap
A trade proposal is posted to community and is available to all qualifying agents.
postTradeProposal(int, int, double[], String) - Method in interface com.genesyslab.wfm7.API.service.scheduleTrade750.WFMScheduleTradeService750Soap
A trade proposal is posted to the community and is available to all qualifying agents.
postTradeProposal(int, int, List<Double>, String) - Method in interface com.genesyslab.wfm8.API.service.scheduleTrade800.WFMScheduleTradeService800Soap
A trade proposal is posted to the community and is available to all qualifying agents.
postTradeProposal(int, int, List<Double>, String) - Method in interface com.genesyslab.wfm8.API.service.scheduleTrade810.WFMScheduleTradeService810Soap
A trade proposal is posted to the community and is available to all qualifying agents.
postTradeProposal(int, int, List<Double>, String) - Method in interface com.genesyslab.wfm8.API.service.scheduleTrade850.WFMScheduleTradeService850Soap
A trade proposal is posted to the community and is available to all qualifying agents.
postTradeProposal(List<Double>, String) - Method in interface com.genesyslab.wfm8.API.service.scheduleTrade852.WFMScheduleTradeService852Soap
 
preferredHours - Variable in class com.genesyslab.wfm7.API.service.calendar712.CalTimeOffInformation
 
preferredHours - Variable in class com.genesyslab.wfm7.API.service.calendar720.CalTimeOffInformation
Preferred Time Off hours
preferredHours - Variable in class com.genesyslab.wfm7.API.service.calendar750.CalTimeOffInformation
Preferred Time Off hours
preferredHours - Variable in class com.genesyslab.wfm7.API.service.calendar760.CalTimeOffInformation
Preferred Time Off hours
preferredHours - Variable in class com.genesyslab.wfm7.API.service.calendar761.CalTimeOffInformation
Preferred Time Off hours
preferredHours - Variable in class com.genesyslab.wfm8.API.service.calendar800.CalAgentDateTimeOffBalance
 
preferredHours - Variable in class com.genesyslab.wfm8.API.service.calendar800.CalTimeOffInformation
Preferred Time Off hours
preferredHours - Variable in class com.genesyslab.wfm8.API.service.calendar810.CalAgentDateTimeOffBalance
 
preferredHours - Variable in class com.genesyslab.wfm8.API.service.calendar810.CalTimeOffInformation
Preferred Time Off hours
preferredHours - Variable in class com.genesyslab.wfm8.API.service.calendar850.CalAgentDateTimeOffBalance
 
preferredHours - Variable in class com.genesyslab.wfm8.API.service.calendar850.CalTimeOffInformation
Preferred Time Off hours
preferredHours - Variable in class com.genesyslab.wfm8.API.service.calendar851.CalAgentDateTimeOffBalance
 
preferredHours - Variable in class com.genesyslab.wfm8.API.service.calendar851.CalTimeOffInformation
Preferred Time Off hours
processBidding() - Method in interface com.genesyslab.wfm8.API.service.calendar850.WFMCalendarService850Soap
Processes applicable bidding requests
processBidding() - Method in interface com.genesyslab.wfm8.API.service.calendar851.WFMCalendarService851Soap
Processes applicable bidding requests
processCarryOver() - Method in interface com.genesyslab.wfm8.API.service.calendar851.WFMCalendarService851Soap
 
processOvertimeAsync(int) - Method in interface com.genesyslab.wfm8.API.service.schedule852.WFMScheduleService852Soap
Processes overtime slots and assigns the overtime.
processSynchronization(int) - Method in interface com.genesyslab.wfm8.API.service.config852.WFMConfigService852Soap
Triggers Config Synchronization process
processWaitList() - Method in interface com.genesyslab.wfm8.API.service.calendar810.WFMCalendarService810Soap
 
processWaitList() - Method in interface com.genesyslab.wfm8.API.service.calendar850.WFMCalendarService850Soap
 
processWaitList() - Method in interface com.genesyslab.wfm8.API.service.calendar851.WFMCalendarService851Soap
 
progress - Variable in class com.genesyslab.wfm7.API.service.builder720.RequestStatus
 
progress - Variable in class com.genesyslab.wfm7.API.service.builder760.RequestStatus
 
progress - Variable in class com.genesyslab.wfm7.API.service.session700.RequestStatus
Request progress (0-100)
progress - Variable in class com.genesyslab.wfm8.API.service.builder800.RequestStatus
Current progress percentage.
progress - Variable in class com.genesyslab.wfm8.API.service.builder810.RequestStatus
Current progress percentage.
progress - Variable in class com.genesyslab.wfm8.API.service.builder851.RequestStatus
Current progress percentage.
progress - Variable in class com.genesyslab.wfm8.API.service.session800.RequestStatus
Request progress (0-100)
proposalCount - Variable in class com.genesyslab.wfm7.API.service.scheduleTrade712.SchTradeProposalSnapshot
 
proposalCount - Variable in class com.genesyslab.wfm7.API.service.scheduleTrade720.SchTradeProposalSnapshot
 
proposalCount - Variable in class com.genesyslab.wfm7.API.service.scheduleTrade750.SchTradeProposalSnapshot
 
proposalCount - Variable in class com.genesyslab.wfm8.API.service.scheduleTrade800.SchTradeProposalSnapshot
 
proposalCount - Variable in class com.genesyslab.wfm8.API.service.scheduleTrade810.SchTradeProposalSnapshot
 
proposalCount - Variable in class com.genesyslab.wfm8.API.service.scheduleTrade850.SchTradeProposalSnapshot
 
proposals - Variable in class com.genesyslab.wfm7.API.service.scheduleTrade712.SchTradeUnansweredHolder
 
proposals - Variable in class com.genesyslab.wfm7.API.service.scheduleTrade720.SchTradeNotification
A list of SchTradeProposalStatus identifying trade proposals that status has changed and their new statuses.
proposals - Variable in class com.genesyslab.wfm7.API.service.scheduleTrade720.SchTradeUnansweredHolder
 
proposals - Variable in class com.genesyslab.wfm7.API.service.scheduleTrade750.SchTradeNotification
A list of SchTradeProposalStatus identifying trade proposals whose status has changed, with their new statuses.
proposals - Variable in class com.genesyslab.wfm7.API.service.scheduleTrade750.SchTradeUnansweredHolder
 
proposals - Variable in class com.genesyslab.wfm8.API.service.scheduleTrade800.SchTradeNotification
A list of SchTradeProposalStatus identifying trade proposals whose status has changed, with their new statuses.
proposals - Variable in class com.genesyslab.wfm8.API.service.scheduleTrade800.SchTradeUnansweredHolder
 
proposals - Variable in class com.genesyslab.wfm8.API.service.scheduleTrade810.SchTradeNotification
A list of SchTradeProposalStatus identifying trade proposals whose status has changed, with their new statuses.
proposals - Variable in class com.genesyslab.wfm8.API.service.scheduleTrade810.SchTradeUnansweredHolder
 
proposals - Variable in class com.genesyslab.wfm8.API.service.scheduleTrade850.SchTradeNotification
A list of SchTradeProposalStatus identifying trade proposals whose status has changed, with their new statuses.
proposals - Variable in class com.genesyslab.wfm8.API.service.scheduleTrade850.SchTradeUnansweredHolder
 
proposals - Variable in class com.genesyslab.wfm8.API.service.scheduleTrade852.SchTradeNotification
 
proposalsNSizeIs - Variable in class com.genesyslab.wfm7.API.service.scheduleTrade712.SchTradeUnansweredHolder
 
proposalsNSizeIs - Variable in class com.genesyslab.wfm7.API.service.scheduleTrade720.SchTradeNotification
Number of elements in "proposals" array
proposalsNSizeIs - Variable in class com.genesyslab.wfm7.API.service.scheduleTrade720.SchTradeUnansweredHolder
 
proposalsNSizeIs - Variable in class com.genesyslab.wfm7.API.service.scheduleTrade750.SchTradeNotification
Number of elements in the "proposals" array
proposalsNSizeIs - Variable in class com.genesyslab.wfm7.API.service.scheduleTrade750.SchTradeUnansweredHolder
 
proposalsNSizeIs - Variable in class com.genesyslab.wfm8.API.service.scheduleTrade800.SchTradeNotification
Number of elements in the "proposals" array
proposalsNSizeIs - Variable in class com.genesyslab.wfm8.API.service.scheduleTrade800.SchTradeUnansweredHolder
 
proposalsNSizeIs - Variable in class com.genesyslab.wfm8.API.service.scheduleTrade810.SchTradeNotification
Number of elements in the "proposals" array
proposalsNSizeIs - Variable in class com.genesyslab.wfm8.API.service.scheduleTrade810.SchTradeUnansweredHolder
 
proposalsNSizeIs - Variable in class com.genesyslab.wfm8.API.service.scheduleTrade850.SchTradeNotification
Number of elements in the "proposals" array
proposalsNSizeIs - Variable in class com.genesyslab.wfm8.API.service.scheduleTrade850.SchTradeUnansweredHolder
 
proposalsNSizeIs - Variable in class com.genesyslab.wfm8.API.service.scheduleTrade852.SchTradeNotification
 
provideAccrualRuleInfo - Variable in class com.genesyslab.wfm8.API.service.config851.CfgAgentDetails
Specifies whether to provide Time-Off Rule information or not
provideAccrualRuleInfo - Variable in class com.genesyslab.wfm8.API.service.config852.CfgAgentDetails
Specifies whether to provide Time-Off Rule information or not
provideActivityInfo - Variable in class com.genesyslab.wfm7.API.service.config761.CfgAgentDetails
Specifies whether to provide Activity information or not
provideActivityInfo - Variable in class com.genesyslab.wfm7.API.service.config761.CfgProfileDetails
Specifies whether to provide Activity information or not
provideActivityInfo - Variable in class com.genesyslab.wfm7.API.service.config761.CfgVirtualActivityDetails
 
provideActivityInfo - Variable in class com.genesyslab.wfm8.API.service.config800.CfgActivitySetDetails
Specifies whether to provide associated Activity information or not
provideActivityInfo - Variable in class com.genesyslab.wfm8.API.service.config800.CfgAgentDetails
Specifies whether to provide Activity information or not
provideActivityInfo - Variable in class com.genesyslab.wfm8.API.service.config800.CfgProfileDetails
 
provideActivityInfo - Variable in class com.genesyslab.wfm8.API.service.config800.CfgRotationDetails
Specifies whether to provide corresponding CfgActivityShort information or not
provideActivityInfo - Variable in class com.genesyslab.wfm8.API.service.config800.CfgVirtualActivityDetails
 
provideActivityInfo - Variable in class com.genesyslab.wfm8.API.service.config810.CfgActivitySetDetails
Specifies whether to provide associated Activity information or not
provideActivityInfo - Variable in class com.genesyslab.wfm8.API.service.config810.CfgAgentDetails
Specifies whether to provide Activity information or not
provideActivityInfo - Variable in class com.genesyslab.wfm8.API.service.config810.CfgProfileDetails
 
provideActivityInfo - Variable in class com.genesyslab.wfm8.API.service.config810.CfgRotationDetails
Specifies whether to provide corresponding CfgActivityShort information or not
provideActivityInfo - Variable in class com.genesyslab.wfm8.API.service.config810.CfgVirtualActivityDetails
 
provideActivityInfo - Variable in class com.genesyslab.wfm8.API.service.config812.CfgActivitySetDetails
Specifies whether to provide associated Activity information or not
provideActivityInfo - Variable in class com.genesyslab.wfm8.API.service.config812.CfgAgentDetails
Specifies whether to provide Activity information or not
provideActivityInfo - Variable in class com.genesyslab.wfm8.API.service.config812.CfgProfileDetails
Specifies whether to provide Activity information or not
provideActivityInfo - Variable in class com.genesyslab.wfm8.API.service.config812.CfgRotationDetails
Specifies whether to provide corresponding CfgActivityShort information or not
provideActivityInfo - Variable in class com.genesyslab.wfm8.API.service.config812.CfgVirtualActivityDetails
 
provideActivityInfo - Variable in class com.genesyslab.wfm8.API.service.config850.CfgActivitySetDetails
Specifies whether to provide associated Activity information or not
provideActivityInfo - Variable in class com.genesyslab.wfm8.API.service.config850.CfgAgentDetails
Specifies whether to provide Activity information or not
provideActivityInfo - Variable in class com.genesyslab.wfm8.API.service.config850.CfgProfileDetails
Specifies whether to provide Activity information or not
provideActivityInfo - Variable in class com.genesyslab.wfm8.API.service.config850.CfgRotationDetails
Specifies whether to provide corresponding CfgActivityShort information or not
provideActivityInfo - Variable in class com.genesyslab.wfm8.API.service.config850.CfgVirtualActivityDetails
 
provideActivityInfo - Variable in class com.genesyslab.wfm8.API.service.config851.CfgActivitySetDetails
Specifies whether to provide associated Activity information or not
provideActivityInfo - Variable in class com.genesyslab.wfm8.API.service.config851.CfgAgentDetails
Specifies whether to provide Activity information or not
provideActivityInfo - Variable in class com.genesyslab.wfm8.API.service.config851.CfgProfileDetails
Specifies whether to provide Activity information or not
provideActivityInfo - Variable in class com.genesyslab.wfm8.API.service.config851.CfgRotationDetails
Specifies whether to provide corresponding CfgActivityShort information or not
provideActivityInfo - Variable in class com.genesyslab.wfm8.API.service.config851.CfgVirtualActivityDetails
 
provideActivityInfo - Variable in class com.genesyslab.wfm8.API.service.config852.CfgActivitySetDetails
Specifies whether to provide associated Activity information or not
provideActivityInfo - Variable in class com.genesyslab.wfm8.API.service.config852.CfgAgentDetails
Specifies whether to provide Activity information or not
provideActivityInfo - Variable in class com.genesyslab.wfm8.API.service.config852.CfgOvertimeOfferDetails
 
provideActivityInfo - Variable in class com.genesyslab.wfm8.API.service.config852.CfgProfileDetails
Specifies whether to provide Activity information or not
provideActivityInfo - Variable in class com.genesyslab.wfm8.API.service.config852.CfgRotationDetails
Specifies whether to provide corresponding CfgActivityShort information or not
provideActivityInfo - Variable in class com.genesyslab.wfm8.API.service.config852.CfgVirtualActivityDetails
 
provideActivitySetInfo - Variable in class com.genesyslab.wfm7.API.service.config761.CfgActivityDetails
 
provideActivitySetInfo - Variable in class com.genesyslab.wfm7.API.service.schedule761.SchAgentDayDetails
Tells whether to fill-in schActivitySetInfo field in SchAgentDay
provideActivitySetInfo - Variable in class com.genesyslab.wfm8.API.service.config800.CfgActivityDetails
Specifies whether to provide associated Activity Set information or not
provideActivitySetInfo - Variable in class com.genesyslab.wfm8.API.service.config800.CfgTaskSequenceDetails
 
provideActivitySetInfo - Variable in class com.genesyslab.wfm8.API.service.config810.CfgActivityDetails
Specifies whether to provide associated Activity Set information or not
provideActivitySetInfo - Variable in class com.genesyslab.wfm8.API.service.config810.CfgTaskSequenceDetails
 
provideActivitySetInfo - Variable in class com.genesyslab.wfm8.API.service.config812.CfgActivityDetails
Specifies whether to provide associated Activity Set information or not
provideActivitySetInfo - Variable in class com.genesyslab.wfm8.API.service.config812.CfgTaskSequenceDetails
Specifies whether to provide Activity Set information or not
provideActivitySetInfo - Variable in class com.genesyslab.wfm8.API.service.config850.CfgActivityDetails
Specifies whether to provide associated Activity Set information or not
provideActivitySetInfo - Variable in class com.genesyslab.wfm8.API.service.config850.CfgTaskSequenceDetails
Specifies whether to provide Activity Set information or not
provideActivitySetInfo - Variable in class com.genesyslab.wfm8.API.service.config851.CfgActivityDetails
Specifies whether to provide associated Activity Set information or not
provideActivitySetInfo - Variable in class com.genesyslab.wfm8.API.service.config851.CfgTaskSequenceDetails
Specifies whether to provide Activity Set information or not
provideActivitySetInfo - Variable in class com.genesyslab.wfm8.API.service.config852.CfgActivityDetails
Specifies whether to provide associated Activity Set information or not
provideActivitySetInfo - Variable in class com.genesyslab.wfm8.API.service.config852.CfgTaskSequenceDetails
Specifies whether to provide Activity Set information or not
provideActivitySetInfo - Variable in class com.genesyslab.wfm8.API.service.schedule800.SchAgentDayDetails
Tells whether to fill-in schActivitySetInfo field in SchAgentDay
provideActivitySetInfo - Variable in class com.genesyslab.wfm8.API.service.schedule810.SchAgentDayDetails
Tells whether to fill-in schActivitySetInfo field in SchAgentDay
provideActivitySetInfo - Variable in class com.genesyslab.wfm8.API.service.schedule850.SchAgentDayDetails
Tells whether to fill-in schActivitySetInfo field in SchAgentDay
provideActivitySetInfo - Variable in class com.genesyslab.wfm8.API.service.schedule851.SchAgentDayDetails
Tells whether to fill-in schActivitySetInfo field in SchAgentDay
provideActivitySetInfo - Variable in class com.genesyslab.wfm8.API.service.schedule852.SchAgentDayDetails
Tells whether to fill-in schActivitySetInfo field in SchAgentDay
provideAgentInfo - Variable in class com.genesyslab.wfm8.API.service.config800.CfgCarpoolDetails
Specifies whether to provide Agent information or not
provideAgentInfo - Variable in class com.genesyslab.wfm8.API.service.config800.CfgMeetingDetails
Specifies whether to provide Agent information or not
provideAgentInfo - Variable in class com.genesyslab.wfm8.API.service.config810.CfgCarpoolDetails
Specifies whether to provide Agent information or not
provideAgentInfo - Variable in class com.genesyslab.wfm8.API.service.config810.CfgMeetingDetails
Specifies whether to provide Agent information or not
provideAgentInfo - Variable in class com.genesyslab.wfm8.API.service.config812.CfgCarpoolDetails
Specifies whether to provide Agent information or not
provideAgentInfo - Variable in class com.genesyslab.wfm8.API.service.config812.CfgMeetingDetails
Specifies whether to provide Agent information or not
provideAgentInfo - Variable in class com.genesyslab.wfm8.API.service.config850.CfgCarpoolDetails
Specifies whether to provide Agent information or not
provideAgentInfo - Variable in class com.genesyslab.wfm8.API.service.config850.CfgMeetingDetails
Specifies whether to provide Agent information or not
provideAgentInfo - Variable in class com.genesyslab.wfm8.API.service.config851.CfgCarpoolDetails
Specifies whether to provide Agent information or not
provideAgentInfo - Variable in class com.genesyslab.wfm8.API.service.config851.CfgMeetingDetails
Specifies whether to provide Agent information or not
provideAgentInfo - Variable in class com.genesyslab.wfm8.API.service.config852.CfgCarpoolDetails
Specifies whether to provide Agent information or not
provideAgentInfo - Variable in class com.genesyslab.wfm8.API.service.config852.CfgMeetingDetails
Specifies whether to provide Agent information or not
provideAvailabilityInfo - Variable in class com.genesyslab.wfm7.API.service.config761.CfgAgentDetails
Specifies whether to provide Agent's Contract Availability information or not
provideAvailabilityInfo - Variable in class com.genesyslab.wfm8.API.service.config800.CfgAgentDetails
Specifies whether to provide Agent's Contract Availability information or not
provideAvailabilityInfo - Variable in class com.genesyslab.wfm8.API.service.config810.CfgAgentDetails
Specifies whether to provide Agent's Contract Availability information or not
provideAvailabilityInfo - Variable in class com.genesyslab.wfm8.API.service.config812.CfgAgentDetails
Specifies whether to provide Agent's Contract Availability information or not
provideAvailabilityInfo - Variable in class com.genesyslab.wfm8.API.service.config850.CfgAgentDetails
Specifies whether to provide Agent's Contract Availability information or not
provideAvailabilityInfo - Variable in class com.genesyslab.wfm8.API.service.config851.CfgAgentDetails
Specifies whether to provide Agent's Contract Availability information or not
provideAvailabilityInfo - Variable in class com.genesyslab.wfm8.API.service.config852.CfgAgentDetails
Specifies whether to provide Agent's Contract Availability information or not
provideBreakInfo - Variable in class com.genesyslab.wfm7.API.service.config761.CfgShiftDetails
 
provideBreakInfo - Variable in class com.genesyslab.wfm8.API.service.config800.CfgShiftDetails
 
provideBreakInfo - Variable in class com.genesyslab.wfm8.API.service.config810.CfgShiftDetails
 
provideBreakInfo - Variable in class com.genesyslab.wfm8.API.service.config812.CfgShiftDetails
 
provideBreakInfo - Variable in class com.genesyslab.wfm8.API.service.config850.CfgShiftDetails
 
provideBreakInfo - Variable in class com.genesyslab.wfm8.API.service.config851.CfgShiftDetails
 
provideBreakInfo - Variable in class com.genesyslab.wfm8.API.service.config852.CfgShiftDetails
 
provideBUInfo - Variable in class com.genesyslab.wfm7.API.service.config761.CfgAccrualRuleDetails
 
provideBUInfo - Variable in class com.genesyslab.wfm7.API.service.config761.CfgActivityDetails
 
provideBUInfo - Variable in class com.genesyslab.wfm7.API.service.config761.CfgAgentDetails
Specifies whether to provide Business Unit information or not
provideBUInfo - Variable in class com.genesyslab.wfm7.API.service.config761.CfgProfileDetails
Specifies whether to provide Business Unit information or not
provideBUInfo - Variable in class com.genesyslab.wfm7.API.service.config761.CfgShiftDetails
 
provideBUInfo - Variable in class com.genesyslab.wfm7.API.service.config761.CfgSiteDetails
 
provideBUInfo - Variable in class com.genesyslab.wfm7.API.service.config761.CfgTeamDetails
Specifies whether to provide BU information or not
provideBUInfo - Variable in class com.genesyslab.wfm7.API.service.config761.CfgTimeOffTypeDetails
 
provideBUInfo - Variable in class com.genesyslab.wfm7.API.service.config761.CfgVirtualActivityDetails
 
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config800.CfgAccrualRuleDetails
Specifies whether to provide associated BU information or not
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config800.CfgActivityDetails
Specifies whether to provide associated BU information or not
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config800.CfgActivitySetDetails
Specifies whether to provide associated BU information or not
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config800.CfgAgentDetails
Specifies whether to provide BU information or not
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config800.CfgBreakDetails
 
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config800.CfgCarpoolDetails
Specifies whether to provide BU information or not
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config800.CfgContractDetails
Specifies whether to provide BU information or not
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config800.CfgExceptionTypeDetails
Specifies whether to provide BU information or not
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config800.CfgMarkedTimeDetails
Specifies whether to provide BU information or not
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config800.CfgMealDetails
Specifies whether to provide BU information or not
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config800.CfgMeetingDetails
Specifies whether to provide BU information or not
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config800.CfgProfileDetails
 
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config800.CfgShiftDetails
 
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config800.CfgSiteDetails
Specifies whether to provide BU information or not
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config800.CfgStateDetails
 
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config800.CfgStateGroupDetails
 
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config800.CfgTaskSequenceDetails
 
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config800.CfgTeamDetails
Specifies whether to provide BU information or not
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config800.CfgTimeOffTypeDetails
 
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config800.CfgVirtualActivityDetails
 
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config810.CfgAccrualRuleDetails
Specifies whether to provide associated BU information or not
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config810.CfgActivityDetails
Specifies whether to provide associated BU information or not
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config810.CfgActivitySetDetails
Specifies whether to provide associated BU information or not
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config810.CfgAgentDetails
Specifies whether to provide BU information or not
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config810.CfgBreakDetails
 
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config810.CfgCarpoolDetails
Specifies whether to provide BU information or not
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config810.CfgContractDetails
Specifies whether to provide BU information or not
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config810.CfgExceptionTypeDetails
Specifies whether to provide BU information or not
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config810.CfgMarkedTimeDetails
Specifies whether to provide BU information or not
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config810.CfgMealDetails
Specifies whether to provide BU information or not
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config810.CfgMeetingDetails
Specifies whether to provide BU information or not
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config810.CfgProfileDetails
 
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config810.CfgShiftDetails
 
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config810.CfgSiteDetails
Specifies whether to provide BU information or not
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config810.CfgStateDetails
 
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config810.CfgStateGroupDetails
 
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config810.CfgTaskSequenceDetails
 
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config810.CfgTeamDetails
Specifies whether to provide BU information or not
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config810.CfgTimeOffTypeDetails
 
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config810.CfgVirtualActivityDetails
 
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config812.CfgAccrualRuleDetails
Specifies whether to provide associated BU information or not
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config812.CfgActivityDetails
Specifies whether to provide associated BU information or not
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config812.CfgActivitySetDetails
Specifies whether to provide associated BU information or not
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config812.CfgAgentDetails
Specifies whether to provide BU information or not
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config812.CfgBreakDetails
Specifies whether to provide BU information or not
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config812.CfgCarpoolDetails
Specifies whether to provide BU information or not
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config812.CfgContractDetails
Specifies whether to provide BU information or not
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config812.CfgExceptionTypeDetails
Specifies whether to provide BU information or not
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config812.CfgMarkedTimeDetails
Specifies whether to provide BU information or not
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config812.CfgMealDetails
Specifies whether to provide BU information or not
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config812.CfgMeetingDetails
Specifies whether to provide BU information or not
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config812.CfgProfileDetails
Specifies whether to provide BU information or not
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config812.CfgShiftDetails
 
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config812.CfgSiteDetails
Specifies whether to provide BU information or not
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config812.CfgStateDetails
 
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config812.CfgStateGroupDetails
 
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config812.CfgTaskSequenceDetails
Specifies whether to provide BU information or not
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config812.CfgTeamDetails
Specifies whether to provide BU information or not
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config812.CfgTimeOffTypeDetails
 
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config812.CfgVirtualActivityDetails
 
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config850.CfgAccrualRuleDetails
Specifies whether to provide associated BU information or not
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config850.CfgActivityDetails
Specifies whether to provide associated BU information or not
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config850.CfgActivitySetDetails
Specifies whether to provide associated BU information or not
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config850.CfgAgentDetails
Specifies whether to provide BU information or not
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config850.CfgBreakDetails
Specifies whether to provide BU information or not
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config850.CfgCarpoolDetails
Specifies whether to provide BU information or not
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config850.CfgContractDetails
Specifies whether to provide BU information or not
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config850.CfgExceptionTypeDetails
Specifies whether to provide BU information or not
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config850.CfgMarkedTimeDetails
Specifies whether to provide BU information or not
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config850.CfgMealDetails
Specifies whether to provide BU information or not
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config850.CfgMeetingDetails
Specifies whether to provide BU information or not
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config850.CfgProfileDetails
Specifies whether to provide BU information or not
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config850.CfgShiftDetails
 
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config850.CfgSiteDetails
Specifies whether to provide BU information or not
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config850.CfgStateDetails
 
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config850.CfgStateGroupDetails
 
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config850.CfgTaskSequenceDetails
Specifies whether to provide BU information or not
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config850.CfgTeamDetails
Specifies whether to provide BU information or not
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config850.CfgTimeOffBidPeriodDetails
 
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config850.CfgTimeOffTypeDetails
 
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config850.CfgVirtualActivityDetails
 
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config851.CfgAccrualRuleDetails
Specifies whether to provide associated BU information or not
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config851.CfgActivityDetails
Specifies whether to provide associated BU information or not
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config851.CfgActivitySetDetails
Specifies whether to provide associated BU information or not
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config851.CfgAgentDetails
Specifies whether to provide BU information or not
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config851.CfgBreakDetails
Specifies whether to provide BU information or not
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config851.CfgCarpoolDetails
Specifies whether to provide BU information or not
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config851.CfgContractDetails
Specifies whether to provide BU information or not
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config851.CfgExceptionTypeDetails
Specifies whether to provide BU information or not
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config851.CfgMarkedTimeDetails
Specifies whether to provide BU information or not
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config851.CfgMealDetails
Specifies whether to provide BU information or not
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config851.CfgMeetingDetails
Specifies whether to provide BU information or not
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config851.CfgProfileDetails
Specifies whether to provide BU information or not
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config851.CfgShiftDetails
 
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config851.CfgSiteDetails
Specifies whether to provide BU information or not
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config851.CfgSkillDetails
 
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config851.CfgStateDetails
 
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config851.CfgStateGroupDetails
 
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config851.CfgTaskSequenceDetails
Specifies whether to provide BU information or not
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config851.CfgTeamDetails
Specifies whether to provide BU information or not
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config851.CfgTimeOffBidPeriodDetails
 
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config851.CfgTimeOffTypeDetails
 
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config851.CfgUserDetails
 
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config851.CfgVirtualActivityDetails
 
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config852.CfgAccrualRuleDetails
Specifies whether to provide associated BU information or not
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config852.CfgActivityDetails
Specifies whether to provide associated BU information or not
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config852.CfgActivitySetDetails
Specifies whether to provide associated BU information or not
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config852.CfgAgentDetails
Specifies whether to provide BU information or not
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config852.CfgBreakDetails
Specifies whether to provide BU information or not
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config852.CfgCarpoolDetails
Specifies whether to provide BU information or not
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config852.CfgContractDetails
Specifies whether to provide BU information or not
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config852.CfgExceptionTypeDetails
Specifies whether to provide BU information or not
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config852.CfgMarkedTimeDetails
Specifies whether to provide BU information or not
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config852.CfgMealDetails
Specifies whether to provide BU information or not
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config852.CfgMeetingDetails
Specifies whether to provide BU information or not
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config852.CfgOvertimeOfferDetails
 
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config852.CfgProfileDetails
Specifies whether to provide BU information or not
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config852.CfgShiftDetails
 
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config852.CfgSiteDetails
Specifies whether to provide BU information or not
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config852.CfgSkillDetails
 
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config852.CfgStateDetails
 
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config852.CfgStateGroupDetails
 
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config852.CfgTaskSequenceDetails
Specifies whether to provide BU information or not
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config852.CfgTeamDetails
Specifies whether to provide BU information or not
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config852.CfgTimeOffBidPeriodDetails
 
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config852.CfgTimeOffTypeDetails
 
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config852.CfgUserDetails
 
provideBUInfo - Variable in class com.genesyslab.wfm8.API.service.config852.CfgVirtualActivityDetails
 
provideCarpoolInfo - Variable in class com.genesyslab.wfm8.API.service.config810.CfgAgentDetails
 
provideCarpoolInfo - Variable in class com.genesyslab.wfm8.API.service.config812.CfgAgentDetails
Specifies whether to provide Carpool information or not
provideCarpoolInfo - Variable in class com.genesyslab.wfm8.API.service.config850.CfgAgentDetails
Specifies whether to provide Carpool information or not
provideCarpoolInfo - Variable in class com.genesyslab.wfm8.API.service.config851.CfgAgentDetails
Specifies whether to provide Carpool information or not
provideCarpoolInfo - Variable in class com.genesyslab.wfm8.API.service.config852.CfgAgentDetails
Specifies whether to provide Carpool information or not
provideContractInfo - Variable in class com.genesyslab.wfm7.API.service.config761.CfgAgentDetails
Specifies whether to provide Agent's Contract information or not
provideContractInfo - Variable in class com.genesyslab.wfm7.API.service.config761.CfgProfileDetails
Specifies whether to provide Agent's Contract information or not
provideContractInfo - Variable in class com.genesyslab.wfm7.API.service.config761.CfgShiftDetails
 
provideContractInfo - Variable in class com.genesyslab.wfm8.API.service.config800.CfgAgentDetails
Specifies whether to provide Agent's Contract information or not
provideContractInfo - Variable in class com.genesyslab.wfm8.API.service.config800.CfgProfileDetails
 
provideContractInfo - Variable in class com.genesyslab.wfm8.API.service.config800.CfgShiftDetails
 
provideContractInfo - Variable in class com.genesyslab.wfm8.API.service.config810.CfgAgentDetails
Specifies whether to provide Agent's Contract information or not
provideContractInfo - Variable in class com.genesyslab.wfm8.API.service.config810.CfgProfileDetails
 
provideContractInfo - Variable in class com.genesyslab.wfm8.API.service.config810.CfgShiftDetails
 
provideContractInfo - Variable in class com.genesyslab.wfm8.API.service.config812.CfgAgentDetails
Specifies whether to provide Agent's Contract information or not
provideContractInfo - Variable in class com.genesyslab.wfm8.API.service.config812.CfgProfileDetails
Specifies whether to provide Agent's Contract information or not
provideContractInfo - Variable in class com.genesyslab.wfm8.API.service.config812.CfgShiftDetails
 
provideContractInfo - Variable in class com.genesyslab.wfm8.API.service.config850.CfgAgentDetails
Specifies whether to provide Agent's Contract information or not
provideContractInfo - Variable in class com.genesyslab.wfm8.API.service.config850.CfgProfileDetails
Specifies whether to provide Agent's Contract information or not
provideContractInfo - Variable in class com.genesyslab.wfm8.API.service.config850.CfgShiftDetails
 
provideContractInfo - Variable in class com.genesyslab.wfm8.API.service.config851.CfgAgentDetails
Specifies whether to provide Agent's Contract information or not
provideContractInfo - Variable in class com.genesyslab.wfm8.API.service.config851.CfgProfileDetails
Specifies whether to provide Agent's Contract information or not
provideContractInfo - Variable in class com.genesyslab.wfm8.API.service.config851.CfgShiftDetails
 
provideContractInfo - Variable in class com.genesyslab.wfm8.API.service.config852.CfgAgentDetails
Specifies whether to provide Agent's Contract information or not
provideContractInfo - Variable in class com.genesyslab.wfm8.API.service.config852.CfgProfileDetails
Specifies whether to provide Agent's Contract information or not
provideContractInfo - Variable in class com.genesyslab.wfm8.API.service.config852.CfgShiftDetails
 
provideExceptionTypeInfo - Variable in class com.genesyslab.wfm8.API.service.config800.CfgMeetingDetails
Specifies whether to provide Exception Type information or not
provideExceptionTypeInfo - Variable in class com.genesyslab.wfm8.API.service.config810.CfgMeetingDetails
Specifies whether to provide Exception Type information or not
provideExceptionTypeInfo - Variable in class com.genesyslab.wfm8.API.service.config812.CfgMeetingDetails
Specifies whether to provide Exception Type information or not
provideExceptionTypeInfo - Variable in class com.genesyslab.wfm8.API.service.config850.CfgMeetingDetails
Specifies whether to provide Exception Type information or not
provideExceptionTypeInfo - Variable in class com.genesyslab.wfm8.API.service.config851.CfgMeetingDetails
Specifies whether to provide Exception Type information or not
provideExceptionTypeInfo - Variable in class com.genesyslab.wfm8.API.service.config852.CfgMeetingDetails
Specifies whether to provide Exception Type information or not
provideGrossTotals - Variable in class com.genesyslab.wfm7.API.service.schedule712.SchTotalsRequest
Calculate gross total (summed totals of all agents) for requested totals.
provideGrossTotals - Variable in class com.genesyslab.wfm7.API.service.schedule720.SchTotalsRequest
Calculate gross total (summed totals of all agents) for requested totals.
provideGrossTotals - Variable in class com.genesyslab.wfm7.API.service.schedule750.SchTotalsRequest
Whether to calculate a gross total (summed totals of all agents) for requested totals.
provideGrossTotals - Variable in class com.genesyslab.wfm7.API.service.schedule761.SchTotalsRequest
Whether to calculate a gross total (summed totals of all agents) for requested totals.
provideGrossTotals - Variable in class com.genesyslab.wfm8.API.service.calendar800.SchTotalsRequest
Whether to calculate a gross total (summed totals of all agents) for requested totals.
provideGrossTotals - Variable in class com.genesyslab.wfm8.API.service.calendar810.SchTotalsRequest
Whether to calculate a gross total (summed totals of all agents) for requested totals.
provideGrossTotals - Variable in class com.genesyslab.wfm8.API.service.schedule800.SchTotalsRequest
Whether to calculate a gross total (summed totals of all agents) for requested totals.
provideGrossTotals - Variable in class com.genesyslab.wfm8.API.service.schedule810.SchTotalsRequest
Whether to calculate a gross total (summed totals of all agents) for requested totals.
provideGrossTotals - Variable in class com.genesyslab.wfm8.API.service.schedule850.SchTotalsRequest
Whether to calculate a gross total (summed totals of all agents) for requested totals.
provideGrossTotals - Variable in class com.genesyslab.wfm8.API.service.schedule851.SchTotalsRequest
Whether to calculate a gross total (summed totals of all agents) for requested totals.
provideGrossTotals - Variable in class com.genesyslab.wfm8.API.service.schedule852.SchTotalsRequest
Whether to calculate a gross total (summed totals of all agents) for requested totals.
provideMarkedTimeInfo - Variable in class com.genesyslab.wfm8.API.service.config852.CfgOvertimeOfferDetails
 
provideMealInfo - Variable in class com.genesyslab.wfm7.API.service.config761.CfgShiftDetails
 
provideMealInfo - Variable in class com.genesyslab.wfm8.API.service.config800.CfgShiftDetails
 
provideMealInfo - Variable in class com.genesyslab.wfm8.API.service.config810.CfgShiftDetails
 
provideMealInfo - Variable in class com.genesyslab.wfm8.API.service.config812.CfgShiftDetails
 
provideMealInfo - Variable in class com.genesyslab.wfm8.API.service.config850.CfgShiftDetails
 
provideMealInfo - Variable in class com.genesyslab.wfm8.API.service.config851.CfgShiftDetails
 
provideMealInfo - Variable in class com.genesyslab.wfm8.API.service.config852.CfgShiftDetails
 
provideMeetingInfo - Variable in class com.genesyslab.wfm8.API.service.schedule852.SchAgentDayDetails
Tells whether to fill-in meetingInfo field in SchAgentDayHolder
provideOvertime - Variable in class com.genesyslab.wfm7.API.service.schedule761.SchAgentDayDetails
Tells whether to calculate "wmOvertimeMinutes" field in Schedule Day returned
provideOvertime - Variable in class com.genesyslab.wfm8.API.service.schedule800.SchAgentDayDetails
Tells whether to calculate "wmOvertimeMinutes" field in Schedule Day returned
provideOvertime - Variable in class com.genesyslab.wfm8.API.service.schedule810.SchAgentDayDetails
Tells whether to calculate "wmOvertimeMinutes" field in Schedule Day returned
provideOvertime - Variable in class com.genesyslab.wfm8.API.service.schedule850.SchAgentDayDetails
Tells whether to calculate "wmOvertimeMinutes" field in Schedule Day returned
provideOvertime - Variable in class com.genesyslab.wfm8.API.service.schedule851.SchAgentDayDetails
Tells whether to calculate "wmOvertimeMinutes" field in Schedule Day returned
provideOvertime - Variable in class com.genesyslab.wfm8.API.service.schedule852.SchAgentDayDetails
Tells whether to calculate "wmOvertimeMinutes" field in Schedule Day returned
provideOvertimeTotals - Variable in class com.genesyslab.wfm7.API.service.schedule712.SchTotalsRequest
Calculate overtime or not.
provideOvertimeTotals - Variable in class com.genesyslab.wfm7.API.service.schedule720.SchTotalsRequest
Calculate overtime or not.
provideOvertimeTotals - Variable in class com.genesyslab.wfm7.API.service.schedule750.SchTotalsRequest
Whether to calculate overtime.
provideOvertimeTotals - Variable in class com.genesyslab.wfm7.API.service.schedule761.SchTotalsRequest
Whether to calculate overtime.
provideOvertimeTotals - Variable in class com.genesyslab.wfm8.API.service.calendar800.SchTotalsRequest
Whether to calculate overtime.
provideOvertimeTotals - Variable in class com.genesyslab.wfm8.API.service.calendar810.SchTotalsRequest
Whether to calculate overtime.
provideOvertimeTotals - Variable in class com.genesyslab.wfm8.API.service.schedule800.SchTotalsRequest
Whether to calculate overtime.
provideOvertimeTotals - Variable in class com.genesyslab.wfm8.API.service.schedule810.SchTotalsRequest
Whether to calculate overtime.
provideOvertimeTotals - Variable in class com.genesyslab.wfm8.API.service.schedule850.SchTotalsRequest
Whether to calculate overtime.
provideOvertimeTotals - Variable in class com.genesyslab.wfm8.API.service.schedule851.SchTotalsRequest
Whether to calculate overtime.
provideOvertimeTotals - Variable in class com.genesyslab.wfm8.API.service.schedule852.SchTotalsRequest
Whether to calculate overtime.
provideReportTaskInfo - Variable in class com.genesyslab.wfm7.API.service.config761.CfgReportDetails
Specifies whether to provide corresponding CfgReportTaskShort information or not
provideReportTaskInfo - Variable in class com.genesyslab.wfm8.API.service.config800.CfgReportDetails
Specifies whether to provide corresponding CfgReportTaskShort information or not
provideReportTaskInfo - Variable in class com.genesyslab.wfm8.API.service.config810.CfgReportDetails
Specifies whether to provide corresponding CfgReportTaskShort information or not
provideReportTaskInfo - Variable in class com.genesyslab.wfm8.API.service.config812.CfgReportDetails
Specifies whether to provide corresponding CfgReportTaskShort information or not
provideReportTaskInfo - Variable in class com.genesyslab.wfm8.API.service.config850.CfgReportDetails
Specifies whether to provide corresponding CfgReportTaskShort information or not
provideReportTaskInfo - Variable in class com.genesyslab.wfm8.API.service.config851.CfgReportDetails
Specifies whether to provide corresponding CfgReportTaskShort information or not
provideReportTaskInfo - Variable in class com.genesyslab.wfm8.API.service.config852.CfgReportDetails
Specifies whether to provide corresponding CfgReportTaskShort information or not
provideShiftInfo - Variable in class com.genesyslab.wfm8.API.service.config800.CfgContractDetails
Specifies whether to provide Shift information or not
provideShiftInfo - Variable in class com.genesyslab.wfm8.API.service.config810.CfgContractDetails
Specifies whether to provide Shift information or not
provideShiftInfo - Variable in class com.genesyslab.wfm8.API.service.config812.CfgBreakDetails
Specifies whether to provide shift-break association and shift description information
provideShiftInfo - Variable in class com.genesyslab.wfm8.API.service.config812.CfgContractDetails
Specifies whether to provide Shift information or not
provideShiftInfo - Variable in class com.genesyslab.wfm8.API.service.config812.CfgMealDetails
Specifies whether to provide shift-meal association and shift description information
provideShiftInfo - Variable in class com.genesyslab.wfm8.API.service.config812.CfgRotationDetails
Specifies whether to provide Shift (CfgShiftShort) information or not
provideShiftInfo - Variable in class com.genesyslab.wfm8.API.service.config812.CfgTaskSequenceDetails
Specifies whether to provide shift-task sequence association and shift description information
provideShiftInfo - Variable in class com.genesyslab.wfm8.API.service.config850.CfgBreakDetails
Specifies whether to provide shift-break association and shift description information
provideShiftInfo - Variable in class com.genesyslab.wfm8.API.service.config850.CfgContractDetails
Specifies whether to provide Shift information or not
provideShiftInfo - Variable in class com.genesyslab.wfm8.API.service.config850.CfgMealDetails
Specifies whether to provide shift-meal association and shift description information
provideShiftInfo - Variable in class com.genesyslab.wfm8.API.service.config850.CfgRotationDetails
Specifies whether to provide Shift (CfgShiftShort) information or not
provideShiftInfo - Variable in class com.genesyslab.wfm8.API.service.config850.CfgTaskSequenceDetails
Specifies whether to provide shift-task sequence association and shift description information
provideShiftInfo - Variable in class com.genesyslab.wfm8.API.service.config851.CfgBreakDetails
Specifies whether to provide shift-break association and shift description information
provideShiftInfo - Variable in class com.genesyslab.wfm8.API.service.config851.CfgContractDetails
Specifies whether to provide Shift information or not
provideShiftInfo - Variable in class com.genesyslab.wfm8.API.service.config851.CfgMealDetails
Specifies whether to provide shift-meal association and shift description information
provideShiftInfo - Variable in class com.genesyslab.wfm8.API.service.config851.CfgRotationDetails
Specifies whether to provide Shift (CfgShiftShort) information or not
provideShiftInfo - Variable in class com.genesyslab.wfm8.API.service.config851.CfgTaskSequenceDetails
Specifies whether to provide shift-task sequence association and shift description information
provideShiftInfo - Variable in class com.genesyslab.wfm8.API.service.config852.CfgBreakDetails
Specifies whether to provide shift-break association and shift description information
provideShiftInfo - Variable in class com.genesyslab.wfm8.API.service.config852.CfgContractDetails
Specifies whether to provide Shift information or not
provideShiftInfo - Variable in class com.genesyslab.wfm8.API.service.config852.CfgMealDetails
Specifies whether to provide shift-meal association and shift description information
provideShiftInfo - Variable in class com.genesyslab.wfm8.API.service.config852.CfgRotationDetails
Specifies whether to provide Shift (CfgShiftShort) information or not
provideShiftInfo - Variable in class com.genesyslab.wfm8.API.service.config852.CfgTaskSequenceDetails
Specifies whether to provide shift-task sequence association and shift description information
provideSiteInfo - Variable in class com.genesyslab.wfm7.API.service.config761.CfgAccrualRuleDetails
 
provideSiteInfo - Variable in class com.genesyslab.wfm7.API.service.config761.CfgActivityDetails
 
provideSiteInfo - Variable in class com.genesyslab.wfm7.API.service.config761.CfgAgentDetails
Specifies whether to provide Site information or not
provideSiteInfo - Variable in class com.genesyslab.wfm7.API.service.config761.CfgBUDetails
 
provideSiteInfo - Variable in class com.genesyslab.wfm7.API.service.config761.CfgProfileDetails
Specifies whether to provide Site information or not
provideSiteInfo - Variable in class com.genesyslab.wfm7.API.service.config761.CfgShiftDetails
 
provideSiteInfo - Variable in class com.genesyslab.wfm7.API.service.config761.CfgTeamDetails
Specifies whether to provide Site information or not
provideSiteInfo - Variable in class com.genesyslab.wfm7.API.service.config761.CfgTimeOffTypeDetails
 
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config800.CfgAccrualRuleDetails
Specifies whether to provide associated Site information or not
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config800.CfgActivityDetails
Specifies whether to provide associated Site information or not
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config800.CfgActivitySetDetails
Specifies whether to provide associated Site information or not
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config800.CfgAgentDetails
Specifies whether to provide Site information or not
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config800.CfgBreakDetails
 
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config800.CfgBUDetails
 
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config800.CfgCarpoolDetails
Specifies whether to provide Site information or not
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config800.CfgContractDetails
Specifies whether to provide Site information or not
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config800.CfgExceptionTypeDetails
Specifies whether to provide Site information or not
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config800.CfgMarkedTimeDetails
Specifies whether to provide Site information or not
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config800.CfgMealDetails
Specifies whether to provide Site information or not
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config800.CfgMeetingDetails
Specifies whether to provide Site information or not
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config800.CfgProfileDetails
 
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config800.CfgShiftDetails
 
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config800.CfgStateDetails
 
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config800.CfgStateGroupDetails
 
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config800.CfgTaskSequenceDetails
 
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config800.CfgTeamDetails
Specifies whether to provide Site information or not
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config800.CfgTimeOffTypeDetails
 
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config800.CfgVirtualActivityDetails
 
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config810.CfgAccrualRuleDetails
Specifies whether to provide associated Site information or not
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config810.CfgActivityDetails
Specifies whether to provide associated Site information or not
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config810.CfgActivitySetDetails
Specifies whether to provide associated Site information or not
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config810.CfgAgentDetails
Specifies whether to provide Site information or not
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config810.CfgBreakDetails
 
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config810.CfgBUDetails
 
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config810.CfgCarpoolDetails
Specifies whether to provide Site information or not
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config810.CfgContractDetails
Specifies whether to provide Site information or not
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config810.CfgExceptionTypeDetails
Specifies whether to provide Site information or not
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config810.CfgMarkedTimeDetails
Specifies whether to provide Site information or not
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config810.CfgMealDetails
Specifies whether to provide Site information or not
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config810.CfgMeetingDetails
Specifies whether to provide Site information or not
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config810.CfgProfileDetails
 
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config810.CfgShiftDetails
 
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config810.CfgStateDetails
 
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config810.CfgStateGroupDetails
 
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config810.CfgTaskSequenceDetails
 
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config810.CfgTeamDetails
Specifies whether to provide Site information or not
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config810.CfgTimeOffTypeDetails
 
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config810.CfgVirtualActivityDetails
 
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config812.CfgAccrualRuleDetails
Specifies whether to provide associated Site information or not
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config812.CfgActivityDetails
Specifies whether to provide associated Site information or not
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config812.CfgActivitySetDetails
Specifies whether to provide associated Site information or not
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config812.CfgAgentDetails
Specifies whether to provide Site information or not
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config812.CfgBreakDetails
Specifies whether to provide Site information or not
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config812.CfgBUDetails
 
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config812.CfgCarpoolDetails
Specifies whether to provide Site information or not
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config812.CfgContractDetails
Specifies whether to provide Site information or not
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config812.CfgExceptionTypeDetails
Specifies whether to provide Site information or not
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config812.CfgMarkedTimeDetails
Specifies whether to provide Site information or not
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config812.CfgMealDetails
Specifies whether to provide Site information or not
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config812.CfgMeetingDetails
Specifies whether to provide Site information or not
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config812.CfgProfileDetails
Specifies whether to provide Site information or not
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config812.CfgShiftDetails
 
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config812.CfgStateDetails
 
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config812.CfgStateGroupDetails
 
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config812.CfgTaskSequenceDetails
Specifies whether to provide Site information or not
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config812.CfgTeamDetails
Specifies whether to provide Site information or not
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config812.CfgTimeOffTypeDetails
 
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config812.CfgVirtualActivityDetails
 
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config850.CfgAccrualRuleDetails
Specifies whether to provide associated Site information or not
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config850.CfgActivityDetails
Specifies whether to provide associated Site information or not
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config850.CfgActivitySetDetails
Specifies whether to provide associated Site information or not
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config850.CfgAgentDetails
Specifies whether to provide Site information or not
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config850.CfgBreakDetails
Specifies whether to provide Site information or not
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config850.CfgBUDetails
 
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config850.CfgCarpoolDetails
Specifies whether to provide Site information or not
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config850.CfgContractDetails
Specifies whether to provide Site information or not
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config850.CfgExceptionTypeDetails
Specifies whether to provide Site information or not
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config850.CfgMarkedTimeDetails
Specifies whether to provide Site information or not
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config850.CfgMealDetails
Specifies whether to provide Site information or not
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config850.CfgMeetingDetails
Specifies whether to provide Site information or not
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config850.CfgProfileDetails
Specifies whether to provide Site information or not
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config850.CfgShiftDetails
 
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config850.CfgStateDetails
 
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config850.CfgStateGroupDetails
 
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config850.CfgTaskSequenceDetails
Specifies whether to provide Site information or not
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config850.CfgTeamDetails
Specifies whether to provide Site information or not
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config850.CfgTimeOffBidPeriodDetails
 
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config850.CfgTimeOffTypeDetails
 
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config850.CfgVirtualActivityDetails
 
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config851.CfgAccrualRuleDetails
Specifies whether to provide associated Site information or not
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config851.CfgActivityDetails
Specifies whether to provide associated Site information or not
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config851.CfgActivitySetDetails
Specifies whether to provide associated Site information or not
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config851.CfgAgentDetails
Specifies whether to provide Site information or not
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config851.CfgBreakDetails
Specifies whether to provide Site information or not
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config851.CfgBUDetails
 
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config851.CfgCarpoolDetails
Specifies whether to provide Site information or not
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config851.CfgContractDetails
Specifies whether to provide Site information or not
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config851.CfgExceptionTypeDetails
Specifies whether to provide Site information or not
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config851.CfgMarkedTimeDetails
Specifies whether to provide Site information or not
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config851.CfgMealDetails
Specifies whether to provide Site information or not
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config851.CfgMeetingDetails
Specifies whether to provide Site information or not
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config851.CfgProfileDetails
Specifies whether to provide Site information or not
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config851.CfgShiftDetails
 
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config851.CfgStateDetails
 
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config851.CfgStateGroupDetails
 
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config851.CfgTaskSequenceDetails
Specifies whether to provide Site information or not
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config851.CfgTeamDetails
Specifies whether to provide Site information or not
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config851.CfgTimeOffBidPeriodDetails
 
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config851.CfgTimeOffTypeDetails
 
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config851.CfgUserDetails
 
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config851.CfgVirtualActivityDetails
 
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config852.CfgAccrualRuleDetails
Specifies whether to provide associated Site information or not
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config852.CfgActivityDetails
Specifies whether to provide associated Site information or not
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config852.CfgActivitySetDetails
Specifies whether to provide associated Site information or not
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config852.CfgAgentDetails
Specifies whether to provide Site information or not
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config852.CfgBreakDetails
Specifies whether to provide Site information or not
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config852.CfgBUDetails
 
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config852.CfgCarpoolDetails
Specifies whether to provide Site information or not
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config852.CfgContractDetails
Specifies whether to provide Site information or not
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config852.CfgExceptionTypeDetails
Specifies whether to provide Site information or not
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config852.CfgMarkedTimeDetails
Specifies whether to provide Site information or not
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config852.CfgMealDetails
Specifies whether to provide Site information or not
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config852.CfgMeetingDetails
Specifies whether to provide Site information or not
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config852.CfgOvertimeOfferDetails
 
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config852.CfgProfileDetails
Specifies whether to provide Site information or not
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config852.CfgShiftDetails
 
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config852.CfgStateDetails
 
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config852.CfgStateGroupDetails
 
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config852.CfgTaskSequenceDetails
Specifies whether to provide Site information or not
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config852.CfgTeamDetails
Specifies whether to provide Site information or not
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config852.CfgTimeOffBidPeriodDetails
 
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config852.CfgTimeOffTypeDetails
 
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config852.CfgUserDetails
 
provideSiteInfo - Variable in class com.genesyslab.wfm8.API.service.config852.CfgVirtualActivityDetails
 
provideSkillInfo - Variable in class com.genesyslab.wfm8.API.service.config812.CfgAgentDetails
Specifies whether to provide Skill information or not
provideSkillInfo - Variable in class com.genesyslab.wfm8.API.service.config812.CfgProfileDetails
Specifies whether to provide Skill information or not
provideSkillInfo - Variable in class com.genesyslab.wfm8.API.service.config850.CfgAgentDetails
Specifies whether to provide Skill information or not
provideSkillInfo - Variable in class com.genesyslab.wfm8.API.service.config850.CfgProfileDetails
Specifies whether to provide Skill information or not
provideSkillInfo - Variable in class com.genesyslab.wfm8.API.service.config851.CfgAgentDetails
Specifies whether to provide Skill information or not
provideSkillInfo - Variable in class com.genesyslab.wfm8.API.service.config851.CfgProfileDetails
Specifies whether to provide Skill information or not
provideSkillInfo - Variable in class com.genesyslab.wfm8.API.service.config852.CfgAgentDetails
Specifies whether to provide Skill information or not
provideSkillInfo - Variable in class com.genesyslab.wfm8.API.service.config852.CfgProfileDetails
Specifies whether to provide Skill information or not
provideSlotCount - Variable in class com.genesyslab.wfm8.API.service.config852.CfgOvertimeOfferDetails
 
provideStateGroupInfo - Variable in class com.genesyslab.wfm8.API.service.config800.CfgStateDetails
 
provideStateGroupInfo - Variable in class com.genesyslab.wfm8.API.service.config810.CfgStateDetails
 
provideStateGroupInfo - Variable in class com.genesyslab.wfm8.API.service.config812.CfgStateDetails
 
provideStateGroupInfo - Variable in class com.genesyslab.wfm8.API.service.config850.CfgStateDetails
 
provideStateGroupInfo - Variable in class com.genesyslab.wfm8.API.service.config851.CfgStateDetails
 
provideStateGroupInfo - Variable in class com.genesyslab.wfm8.API.service.config852.CfgStateDetails
 
provideStateInfo - Variable in class com.genesyslab.wfm7.API.service.schedule761.SchAgentDayDetails
Specifies to provide schedule state descriptive info or not
provideStateInfo - Variable in class com.genesyslab.wfm7.API.service.schedule761.SchStateDetails
Provide schedule state descriptive information or not
provideStateInfo - Variable in class com.genesyslab.wfm8.API.service.config800.CfgStateGroupDetails
 
provideStateInfo - Variable in class com.genesyslab.wfm8.API.service.config810.CfgStateGroupDetails
 
provideStateInfo - Variable in class com.genesyslab.wfm8.API.service.config812.CfgStateGroupDetails
 
provideStateInfo - Variable in class com.genesyslab.wfm8.API.service.config850.CfgStateGroupDetails
 
provideStateInfo - Variable in class com.genesyslab.wfm8.API.service.config851.CfgStateGroupDetails
 
provideStateInfo - Variable in class com.genesyslab.wfm8.API.service.config852.CfgStateGroupDetails
 
provideStateInfo - Variable in class com.genesyslab.wfm8.API.service.schedule800.SchAgentDayDetails
Specifies to provide schedule state descriptive info or not
provideStateInfo - Variable in class com.genesyslab.wfm8.API.service.schedule800.SchStateDetails
Provide schedule state descriptive information or not
provideStateInfo - Variable in class com.genesyslab.wfm8.API.service.schedule810.SchAgentDayDetails
Specifies to provide schedule state descriptive info or not
provideStateInfo - Variable in class com.genesyslab.wfm8.API.service.schedule810.SchStateDetails
Provide schedule state descriptive information or not
provideStateInfo - Variable in class com.genesyslab.wfm8.API.service.schedule850.SchAgentDayDetails
Specifies to provide schedule state descriptive info or not
provideStateInfo - Variable in class com.genesyslab.wfm8.API.service.schedule850.SchStateDetails
Provide schedule state descriptive information or not
provideStateInfo - Variable in class com.genesyslab.wfm8.API.service.schedule851.SchAgentDayDetails
Specifies to provide schedule state descriptive info or not
provideStateInfo - Variable in class com.genesyslab.wfm8.API.service.schedule851.SchStateDetails
Provide schedule state descriptive information or not
provideStateInfo - Variable in class com.genesyslab.wfm8.API.service.schedule852.SchAgentDayDetails
Specifies to provide schedule state descriptive info or not
provideStateInfo - Variable in class com.genesyslab.wfm8.API.service.schedule852.SchStateDetails
Provide schedule state descriptive information or not
provideSubsystemInfo - Variable in class com.genesyslab.wfm8.API.service.config800.CfgSecurityRoleDetails
 
provideSubsystemInfo - Variable in class com.genesyslab.wfm8.API.service.config810.CfgSecurityRoleDetails
 
provideSubsystemInfo - Variable in class com.genesyslab.wfm8.API.service.config812.CfgSecurityRoleDetails
 
provideSubsystemInfo - Variable in class com.genesyslab.wfm8.API.service.config850.CfgSecurityRoleDetails
 
provideSubsystemInfo - Variable in class com.genesyslab.wfm8.API.service.config851.CfgSecurityRoleDetails
 
provideSubsystemInfo - Variable in class com.genesyslab.wfm8.API.service.config851.CfgUserDetails
 
provideSubsystemInfo - Variable in class com.genesyslab.wfm8.API.service.config852.CfgSecurityRoleDetails
 
provideSubsystemInfo - Variable in class com.genesyslab.wfm8.API.service.config852.CfgUserDetails
 
provideTaskSequenceInfo - Variable in class com.genesyslab.wfm7.API.service.config761.CfgShiftDetails
 
provideTaskSequenceInfo - Variable in class com.genesyslab.wfm8.API.service.config800.CfgShiftDetails
 
provideTaskSequenceInfo - Variable in class com.genesyslab.wfm8.API.service.config810.CfgShiftDetails
 
provideTaskSequenceInfo - Variable in class com.genesyslab.wfm8.API.service.config812.CfgShiftDetails
 
provideTaskSequenceInfo - Variable in class com.genesyslab.wfm8.API.service.config850.CfgShiftDetails
 
provideTaskSequenceInfo - Variable in class com.genesyslab.wfm8.API.service.config851.CfgShiftDetails
 
provideTaskSequenceInfo - Variable in class com.genesyslab.wfm8.API.service.config852.CfgShiftDetails
 
provideTeamHistory - Variable in class com.genesyslab.wfm8.API.service.schedule850.SchAgentDayDetails
Tells whether to use agent's Team History when returning the schedule or simply return current agent's Team ID
provideTeamHistory - Variable in class com.genesyslab.wfm8.API.service.schedule850.SchStateDetails
Tells whether to use agent's Team History when returning the schedule or simply return current agent's Team ID
provideTeamHistory - Variable in class com.genesyslab.wfm8.API.service.schedule851.SchAgentDayDetails
Tells whether to use agent's Team History when returning the schedule or simply return current agent's Team ID
provideTeamHistory - Variable in class com.genesyslab.wfm8.API.service.schedule851.SchStateDetails
Tells whether to use agent's Team History when returning the schedule or simply return current agent's Team ID
provideTeamHistory - Variable in class com.genesyslab.wfm8.API.service.schedule852.SchAgentDayDetails
Tells whether to use agent's Team History when returning the schedule or simply return current agent's Team ID
provideTeamHistory - Variable in class com.genesyslab.wfm8.API.service.schedule852.SchStateDetails
Tells whether to use agent's Team History when returning the schedule or simply return current agent's Team ID
provideTeamInfo - Variable in class com.genesyslab.wfm7.API.service.config761.CfgAgentDetails
Specifies whether to provide Agent's Team information or not
provideTeamInfo - Variable in class com.genesyslab.wfm8.API.service.config800.CfgAgentDetails
Specifies whether to provide Agent's Team information or not
provideTeamInfo - Variable in class com.genesyslab.wfm8.API.service.config810.CfgAgentDetails
Specifies whether to provide Agent's Team information or not
provideTeamInfo - Variable in class com.genesyslab.wfm8.API.service.config812.CfgAgentDetails
Specifies whether to provide Agent's Team information or not
provideTeamInfo - Variable in class com.genesyslab.wfm8.API.service.config850.CfgAgentDetails
Specifies whether to provide Agent's Team information or not
provideTeamInfo - Variable in class com.genesyslab.wfm8.API.service.config851.CfgAgentDetails
Specifies whether to provide Agent's Team information or not
provideTeamInfo - Variable in class com.genesyslab.wfm8.API.service.config851.CfgUserDetails
 
provideTeamInfo - Variable in class com.genesyslab.wfm8.API.service.config852.CfgAgentDetails
Specifies whether to provide Agent's Team information or not
provideTeamInfo - Variable in class com.genesyslab.wfm8.API.service.config852.CfgUserDetails
 
provideTimeOffTypeInfo - Variable in class com.genesyslab.wfm8.API.service.config851.CfgAgentDetails
Specifies whether to provide Time-Off Type information or not
provideTimeOffTypeInfo - Variable in class com.genesyslab.wfm8.API.service.config852.CfgAgentDetails
Specifies whether to provide Time-Off Type information or not
provideTimezoneInfo - Variable in class com.genesyslab.wfm7.API.service.config761.CfgAgentDetails
Specifies whether to provide Time Zone information or not
provideTimezoneInfo - Variable in class com.genesyslab.wfm8.API.service.config800.CfgAgentDetails
Specifies whether to provide Time Zone information or not
provideTimezoneInfo - Variable in class com.genesyslab.wfm8.API.service.config810.CfgAgentDetails
Specifies whether to provide Time Zone information or not
provideTimezoneInfo - Variable in class com.genesyslab.wfm8.API.service.config812.CfgAgentDetails
Specifies whether to provide Time Zone information or not
provideTimezoneInfo - Variable in class com.genesyslab.wfm8.API.service.config850.CfgAgentDetails
Specifies whether to provide Time Zone information or not
provideTimezoneInfo - Variable in class com.genesyslab.wfm8.API.service.config851.CfgAgentDetails
Specifies whether to provide Time Zone information or not
provideTimezoneInfo - Variable in class com.genesyslab.wfm8.API.service.config852.CfgAgentDetails
Specifies whether to provide Time Zone information or not
provideTradeEligibility - Variable in class com.genesyslab.wfm7.API.service.schedule761.SchAgentDayDetails
Tells whether to check "eligibleForTrade" field in Schedule Day returned
provideTradeEligibility - Variable in class com.genesyslab.wfm8.API.service.schedule800.SchAgentDayDetails
Tells whether to check "eligibleForTrade" field in Schedule Day returned
provideTradeEligibility - Variable in class com.genesyslab.wfm8.API.service.schedule810.SchAgentDayDetails
Tells whether to check "eligibleForTrade" field in Schedule Day returned
provideTradeEligibility - Variable in class com.genesyslab.wfm8.API.service.schedule850.SchAgentDayDetails
Tells whether to check "eligibleForTrade" field in Schedule Day returned
provideTradeEligibility - Variable in class com.genesyslab.wfm8.API.service.schedule851.SchAgentDayDetails
Tells whether to check "eligibleForTrade" field in Schedule Day returned
provideTradeEligibility - Variable in class com.genesyslab.wfm8.API.service.schedule852.SchAgentDayDetails
Tells whether to check "eligibleForTrade" field in Schedule Day returned
provideUserInfo - Variable in class com.genesyslab.wfm7.API.service.config761.CfgReportDetails
Specifies whether to provide corresponding CfgUserShort information or not
provideUserInfo - Variable in class com.genesyslab.wfm7.API.service.config761.CfgReportTaskDetails
Specifies whether to provide corresponding CfgUserShort information or not
provideUserInfo - Variable in class com.genesyslab.wfm8.API.service.config800.CfgReportDetails
Specifies whether to provide corresponding CfgUserShort information or not
provideUserInfo - Variable in class com.genesyslab.wfm8.API.service.config800.CfgReportTaskDetails
Specifies whether to provide corresponding CfgUserShort information or not
provideUserInfo - Variable in class com.genesyslab.wfm8.API.service.config810.CfgReportDetails
Specifies whether to provide corresponding CfgUserShort information or not
provideUserInfo - Variable in class com.genesyslab.wfm8.API.service.config810.CfgReportTaskDetails
Specifies whether to provide corresponding CfgUserShort information or not
provideUserInfo - Variable in class com.genesyslab.wfm8.API.service.config812.CfgReportDetails
Specifies whether to provide corresponding CfgUserShort information or not
provideUserInfo - Variable in class com.genesyslab.wfm8.API.service.config812.CfgReportTaskDetails
Specifies whether to provide corresponding CfgUserShort information or not
provideUserInfo - Variable in class com.genesyslab.wfm8.API.service.config850.CfgReportDetails
Specifies whether to provide corresponding CfgUserShort information or not
provideUserInfo - Variable in class com.genesyslab.wfm8.API.service.config850.CfgReportTaskDetails
Specifies whether to provide corresponding CfgUserShort information or not
provideUserInfo - Variable in class com.genesyslab.wfm8.API.service.config851.CfgReportDetails
Specifies whether to provide corresponding CfgUserShort information or not
provideUserInfo - Variable in class com.genesyslab.wfm8.API.service.config851.CfgReportTaskDetails
Specifies whether to provide corresponding CfgUserShort information or not
provideUserInfo - Variable in class com.genesyslab.wfm8.API.service.config852.CfgReportDetails
Specifies whether to provide corresponding CfgUserShort information or not
provideUserInfo - Variable in class com.genesyslab.wfm8.API.service.config852.CfgReportTaskDetails
Specifies whether to provide corresponding CfgUserShort information or not
provideVirtualActivityInfo - Variable in class com.genesyslab.wfm7.API.service.config761.CfgActivityDetails
 
provideVirtualActivityInfo - Variable in class com.genesyslab.wfm7.API.service.config761.CfgBUDetails
 
provideVirtualActivityInfo - Variable in class com.genesyslab.wfm8.API.service.config800.CfgActivityDetails
Specifies whether to provide associated Multi-Site Activity information or not
provideVirtualActivityInfo - Variable in class com.genesyslab.wfm8.API.service.config800.CfgBUDetails
 
provideVirtualActivityInfo - Variable in class com.genesyslab.wfm8.API.service.config810.CfgActivityDetails
Specifies whether to provide associated Multi-Site Activity information or not
provideVirtualActivityInfo - Variable in class com.genesyslab.wfm8.API.service.config810.CfgBUDetails
 
provideVirtualActivityInfo - Variable in class com.genesyslab.wfm8.API.service.config812.CfgActivityDetails
Specifies whether to provide associated Multi-Site Activity information or not
provideVirtualActivityInfo - Variable in class com.genesyslab.wfm8.API.service.config812.CfgBUDetails
 
provideVirtualActivityInfo - Variable in class com.genesyslab.wfm8.API.service.config850.CfgActivityDetails
Specifies whether to provide associated Multi-Site Activity information or not
provideVirtualActivityInfo - Variable in class com.genesyslab.wfm8.API.service.config850.CfgBUDetails
 
provideVirtualActivityInfo - Variable in class com.genesyslab.wfm8.API.service.config851.CfgActivityDetails
Specifies whether to provide associated Multi-Site Activity information or not
provideVirtualActivityInfo - Variable in class com.genesyslab.wfm8.API.service.config851.CfgBUDetails
 
provideVirtualActivityInfo - Variable in class com.genesyslab.wfm8.API.service.config852.CfgActivityDetails
Specifies whether to provide associated Multi-Site Activity information or not
provideVirtualActivityInfo - Variable in class com.genesyslab.wfm8.API.service.config852.CfgBUDetails
 
publishForecast(FrcActivity[], int, double, double, int, double, double) - Method in interface com.genesyslab.wfm7.API.service.forecast710.WFMForecastService710Soap
 
publishForecast(FrcActivity[], int, double, double, int, double, double) - Method in interface com.genesyslab.wfm7.API.service.forecast720.WFMForecastService720Soap
Publishes requested Activity forecast information from forecast scenario to master forecast or from master to forecast scenario or from one forecast scenario to another forecast scenario.
publishForecast(FrcActivity[], int, double, double, int, double, double) - Method in interface com.genesyslab.wfm7.API.service.forecast750.WFMForecastService750Soap
Publishes requested Activity forecast information from the forecast scenario to the master forecast, or from the master to the forecast scenario, or from one forecast scenario to another forecast scenario.
publishForecast(FrcActivity[], int, double, double, int, double, double) - Method in interface com.genesyslab.wfm7.API.service.forecast761.WFMForecastService761Soap
Publishes requested Activity forecast information from the forecast scenario to the master forecast, or from the master to the forecast scenario, or from one forecast scenario to another forecast scenario.
publishForecast(List<FrcActivity>, int, double, double, int, double, double) - Method in interface com.genesyslab.wfm8.API.service.forecast800.WFMForecastService800Soap
Publishes requested Activity forecast information from the forecast scenario to the master forecast, or from the master to the forecast scenario, or from one forecast scenario to another forecast scenario.
publishForecast(List<FrcActivity>, int, double, double, int, double, double) - Method in interface com.genesyslab.wfm8.API.service.forecast810.WFMForecastService810Soap
Publishes requested Activity forecast information from the forecast scenario to the master forecast, or from the master to the forecast scenario, or from one forecast scenario to another forecast scenario.
publishSchedule(SchSiteAgents[], int, double, double, int, double, double) - Method in interface com.genesyslab.wfm7.API.service.schedule712.WFMScheduleService712Soap
 
publishSchedule(SchSiteAgents[], int, double, double, int, double, double) - Method in interface com.genesyslab.wfm7.API.service.schedule720.WFMScheduleService720Soap
 
publishSchedule(SchSiteAgents[], int, double, double, int, double, double, boolean) - Method in interface com.genesyslab.wfm7.API.service.schedule750.WFMScheduleService750Soap
Publishes schedule scenario to Master, or Master to scenario, or scenario to scenario.
publishSchedule(SchSiteAgents[], int, double, double, int, double, double, boolean) - Method in interface com.genesyslab.wfm7.API.service.schedule761.WFMScheduleService761Soap
Publishes schedule scenario to Master, or Master to scenario, or scenario to scenario.
publishSchedule(List<SchSiteAgents>, int, double, double, int, double, double, boolean) - Method in interface com.genesyslab.wfm8.API.service.schedule800.WFMScheduleService800Soap
Publishes schedule scenario to Master, or Master to scenario, or scenario to scenario.
publishSchedule(List<SchSiteAgents>, int, double, double, int, double, double, boolean) - Method in interface com.genesyslab.wfm8.API.service.schedule810.WFMScheduleService810Soap
Publishes schedule scenario to Master, or Master to scenario, or scenario to scenario.
publishSchedule(List<SchSiteAgents>, int, double, double, int, double, double, boolean) - Method in interface com.genesyslab.wfm8.API.service.schedule850.WFMScheduleService850Soap
Publishes schedule scenario to Master, or Master to scenario, or scenario to scenario.
publishSchedule(List<SchSiteAgents>, int, double, double, int, double, double, boolean) - Method in interface com.genesyslab.wfm8.API.service.schedule851.WFMScheduleService851Soap
Publishes schedule scenario to Master, or Master to scenario, or scenario to scenario.
publishSchedule(List<SchSiteAgents>, int, double, double, int, double, double, boolean) - Method in interface com.genesyslab.wfm8.API.service.schedule852.WFMScheduleService852Soap
Publishes schedule scenario to Master, or Master to scenario, or scenario to scenario.
publishSelectedForecast(List<FrcActivity>, int, double, double, int, double, double, List<Integer>) - Method in interface com.genesyslab.wfm8.API.service.forecast810.WFMForecastService810Soap
Publishes requested Activity selected categories forecast information from the forecast scenario to the master forecast, or from the master to the forecast scenario, or from one forecast scenario to another forecast scenario.
A B C D E F G H I L M N O P Q R S T U V W _ 
Version 8.5.217.03

Copyright © 2005-2016 Genesys Telecommunications Labs, Inc. All Rights Reserved.