Package | Description |
---|---|
com.genesyslab.wfm7.API.service.schedule761 |
Modifier and Type | Method and Description |
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SchAgentDayHolder |
WFMScheduleService761Soap.buildAgentDay(int scheduleID,
int siteID,
SchAgentDay[] newSchedule,
SchAgentDayDetails schDetails)
Builds complete schedule shifts with optimal break/meal distibution for the given schedule shifts
|
SchAgentDayHolder |
WFMScheduleService761Soap.buildAgentDayInSnapshot(java.lang.String schSnapshotID,
SchAgentDay[] newSchedule,
SchAgentDay[] modifiedSchedule,
SchAgentDayDetails schDetails)
Builds complete schedule shifts with optimal break/meal distibution for the given schedule shifts (based on existing schedule snapshot).
|
SchAgentDayHolder |
WFMScheduleService761Soap.fetchAgentDayFromSnapshot(java.lang.String schSnapshotID,
int firstAgentIndex,
int lastAgentIndex,
double firstDate,
double lastDate,
SchAgentDayDetails schDetails,
CfgAgentDetails cfgAgentDetails,
boolean autoRefresh)
Retrieves a range of schedule agent days from existing schedule snapshot.
|
SchAgentDayHolder |
WFMScheduleService761Soap.getAgentDay(SchSource source,
int scheduleID,
double startDate,
double endDate,
int timezoneId,
CfgAgentFilter agentFilter,
SchStateFilter stateFilter,
SchSortMode sortMode,
SchAgentDayDetails schDetails,
CfgAgentDetails cfgAgentDetails,
SchTotalsRequest[] totalsRequest)
Loads agent days from the specified schedule for the specified range of dates and specified set of agents.
|
java.lang.String |
WFMScheduleService761Soap.getAuditLogAsync(int siteID,
int[] teamIDArray,
int[] agentIDArray,
double schStartDate,
double schEndDate,
double actionStartDateTime,
double actionEndDateTime,
int[] actionTypes,
int[] actionUsers,
int detailsLevel,
SchAgentDayDetails schDetails)
Reads schedule audit log in async mode.
|
SchAuditLog |
WFMScheduleService761Soap.getAuditLogByID(long auditID,
int siteID,
int[] teamIDArray,
int[] agentIDArray,
double schStartDate,
double schEndDate,
int detailsLevel,
SchAgentDayDetails schDetails,
CfgAgentDetails cfgAgentDetails,
boolean provideScenarioInfo,
boolean provideUserInfo)
Returns information about a specific schedule audit transaction.
|
SchAuditLog |
WFMScheduleService761Soap.getAuditLogResults(java.lang.String requestID,
SchAgentDayDetails schDetails,
CfgAgentDetails cfgAgentDetails,
boolean provideScenarioInfo,
boolean provideUserInfo)
Retrieves Audit Log that was requested asynchronously.
|
SchNotification |
WFMScheduleService761Soap.pollNotification(long timestamp,
int siteID,
int[] teamIDArray,
int[] agentIDArray,
double schStartDate,
double schEndDate,
int detailsLevel,
SchAgentDayDetails schDetails,
CfgAgentDetails cfgAgentDetails)
Polls schedule change notification
|
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