Package | Description |
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com.genesyslab.wfm7.API.service.RTA712 |
Modifier and Type | Field and Description |
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private AgentsInStateCountStruct[] |
AdherenceWithStatsStruct.agentCountsArray |
Modifier and Type | Method and Description |
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AgentsInStateCountStruct[] |
WFMRTAService712Soap.getAdherenceStatistics(java.lang.String qid)
Returns the adherence statistics for currently filtered agents.
|
AgentsInStateCountStruct[] |
AdherenceWithStatsStruct.getAgentCountsArray()
Gets the number of agents in each adherence category.
|
Modifier and Type | Method and Description |
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void |
AdherenceWithStatsStruct.setAgentCountsArray(AgentsInStateCountStruct[] agentCountsArray)
Sets the number of agents in each adherence category.
|
Constructor and Description |
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AdherenceWithStatsStruct(int agentCountsArraySize,
AgentsInStateCountStruct[] agentCountsArray,
int firstAgentIndex,
int totalSnapshotAgents,
int agentAdherenceArraySize,
AgentAdherenceStruct[] agentAdherenceArray,
int siteNamesSize,
NameIDStruct[] siteNames,
int teamNamesSize,
NameIDStruct[] teamNames,
int scheduledStatesSize,
ScheduleStateStruct[] scheduledStates,
int scheduledStateGroupsSize,
NameIDStruct[] scheduledStateGroups,
int genesysStatesSize,
NameIDStruct[] genesysStates) |
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