Package | Description |
---|---|
com.genesyslab.wfm7.API.service.calendar720 | |
com.genesyslab.wfm7.API.service.config720 | |
com.genesyslab.wfm7.API.service.schedule720 |
WFM Schedule Service is part of WFM Server that handles schedule data.
|
com.genesyslab.wfm7.API.service.scheduleTrade720 |
Class and Description |
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CfgAgentShort
"Short" Agent information.
|
Class and Description |
---|
CfgAccrualRule
Accrual Rule information.
|
CfgAccrualRuleHolder
CfgAccrualRuleHolder contains response for request to load
Accrual Rule information (
CfgAccrualRule or CfgAccrualRuleShort object) . |
CfgAccrualRuleShort
"Short" Accrual Rule information.
|
CfgActivity
Activity information
|
CfgActivityHolder
CfgActivityHolder contains response for request to load
Activity information (
CfgActivity or CfgActivityShort object) . |
CfgActivityHours
Activity Daily Open Hours
|
CfgActivitySet
Activity Set information
|
CfgActivitySetHolder |
CfgActivitySetShort |
CfgActivityShort
"Short" Activity information.
|
CfgActivitySkill
Activity Skill information
|
CfgAgent
Agent information.
|
CfgAgentHolder
CfgAgentHolder contains response for request to load
Agent information (
CfgAgent or CfgAgentShort object) . |
CfgAgentShort
"Short" Agent information.
|
CfgAgentSkill
Agent Skill information
|
CfgAgentState
Genesys Agent State (Real-Time)
|
CfgAgentTimeOffRule
Agent Time Off Rule
|
CfgBreak |
CfgBreakHolder |
CfgBreakShort |
CfgBU
Business Unit information
|
CfgBUHolder
CfgBUHolder contains response for request to load
Business Unit information (
CfgBU or CfgBUShort object) . |
CfgBUShort
"Short" Business Unit information
|
CfgContract
Contract information.
|
CfgContractHolder
CfgContractHolder contains response for request to load
Contract information (
CfgContract or CfgContractShort object). |
CfgContractMonthHours
Contract Monthly Work Hours
|
CfgContractShort
"Short" Contract information.
|
CfgContractWeekHours
Contract Open Hours
|
CfgExceptionType
Exception Type information.
|
CfgExceptionTypeHolder
CfgExceptionTypeHolder contains response for request to load
ExceptionType information (
CfgExceptionType or CfgExceptionTypeShort object) . |
CfgExceptionTypeShort
"Short" Exception Type information.
|
CfgFixedState |
CfgGlobalSettings
Contains Global Settings
|
CfgMarkedTime |
CfgMarkedTimeHolder |
CfgMarkedTimeShort |
CfgMeal |
CfgMealHolder |
CfgMealShort |
CfgMeeting |
CfgMeetingHolder |
CfgMeetingShort |
CfgNotifyParam |
CfgPlanningPeriod |
CfgPlanningPeriodHolder |
CfgProfile |
CfgProfileHolder |
CfgProfileShort |
CfgProfileSkill |
CfgRotation
Rotating Pattern information
|
CfgRotationHolder
CfgRotationHolder contains response for request to load
Rotating Pattern information(
CfgRotation or CfgRotationShort object). |
CfgRotationShort
"Short" Rotating Pattern information.
|
CfgRotationWeek
Week Pattern in Rotating Pattern (CfgRotation)
|
CfgRotationWeekDay
Day Pattern in Week Pattern (CfgRotationWeek) that is part of Rotating Patern (CfgRotation)
|
CfgShift |
CfgShiftBMSequence |
CfgShiftBMSequenceOrder |
CfgShiftBreak |
CfgShiftHolder |
CfgShiftMeal |
CfgShiftShort |
CfgSite
Site information.
|
CfgSiteActivity
Site Activity information -- used in CfgVirtualActivity object
|
CfgSiteHolder
CfgSiteHolder contains response for request to load
Site information (
CfgSite or CfgSiteShort object) . |
CfgSiteShort
"Short" Site information.
|
CfgSkill
Skill information
|
CfgSnapshot |
CfgState |
CfgStateGroup |
CfgStateGroupHolder |
CfgStateGroupShort |
CfgStateHolder |
CfgStateMapping |
CfgSubsystem |
CfgTaskSequence |
CfgTaskSequenceHolder |
CfgTaskSequenceItem |
CfgTaskSequenceShort |
CfgTeam
Team information.
|
CfgTeamHolder
CfgTeamHolder contains response for request to load
Team information (
CfgTeam or CfgTeamShort object) . |
CfgTeamShort
"Short" Team information.
|
CfgTimeOffType
Time Off Type information.
|
CfgTimeOffTypeHolder
CfgTimeOffTypeHolder contains response for request to load
Time Off Type information (
CfgTimeOffType or CfgTimeOffTypeShort object) . |
CfgTimeOffTypeShort
"Short" Time Off Type information.
|
CfgTimezone
Time Zone information.
|
CfgTimezoneBias
Describes deviation from standard Time Zone bias (e.g.
|
CfgTimezoneHolder
CfgTimezoneHolder contains response for request to load
Time Zone information (
CfgTimezone or CfgTimezoneShort object) . |
CfgTimezoneShort
"Short Time Zone information."
|
CfgUser |
CfgUserHolder |
CfgUserShort |
CfgUserTeam |
CfgValidationHolder
Contains Configuration Object validation messages.
|
CfgValidationMsg
Contains Configuration Object Validation Message
|
CfgVirtualActivity
Multi-Site Activity information.
|
CfgVirtualActivityHolder
CfgVirtualActivityHolder contains response for request to load
Multi-Site Activity information (
CfgVirtualActivity or CfgVirtualActivityShort object) . |
CfgVirtualActivityShort
"Short" Multi-Site Activity information
|
Class and Description |
---|
CfgActivityHolder
CfgActivityHolder contains response for request to load
Activity information (
CfgActivity or CfgActivityShort object) . |
CfgAgentHolder
CfgAgentHolder contains response for request to load
Agent information (
CfgAgent or CfgAgentShort object) . |
CfgAgentShort
"Short" Agent information.
|
CfgContractShort
"Short" Contract information.
|
CfgContractWeekHours
Contract Open Hours
|
CfgSiteHolder
CfgSiteHolder contains response for request to load
Site information (
CfgSite or CfgSiteShort object) . |
CfgSnapshot |
CfgTeamHolder
CfgTeamHolder contains response for request to load
Team information (
CfgTeam or CfgTeamShort object) . |
CfgTeamShort
"Short" Team information.
|
CfgUserShort |
CfgVirtualActivityHolder
CfgVirtualActivityHolder contains response for request to load
Multi-Site Activity information (
CfgVirtualActivity or CfgVirtualActivityShort object) . |
Class and Description |
---|
CfgAgentShort
"Short" Agent information.
|
CfgContractShort
"Short" Contract information.
|
CfgTeamShort
"Short" Team information.
|
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