Interface | Description |
---|---|
WFMRTAService850Soap |
The Adherence service is presented through the WFMAdherenceService850Soap
interface.
|
Class | Description |
---|---|
AdherenceWithStats |
Contains the arrays of agents and their states together with as adherence statistics.
|
AgentAdherence |
Contains Adherence Statistics for one agents.
|
AgentFilter |
Agent filter class contains filtering options
|
AgentsInStateCount |
Contains adherence statistics for specified adherence states.
|
AgentState |
AgentState information.
|
AllStates |
Contains all possible states and state groups for specified sites.
|
ChannelState |
Contains state for specified channel for one agent.
|
ChannelStateWithAdherence |
Contains Adherence state for specified channel for one agent.
|
ItemSiteID |
Contains site IDs.
|
NameID |
Contains Site Names.
|
ScheduledStateGroup |
Contains scheduled state group name with optional channel name
|
ScheduleState |
Contains full Schedule State info.
|
ShortScheduleState |
Contains short Schedule State info.
|
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