Package | Description |
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com.genesyslab.wfm8.API.service.forecast810 |
Modifier and Type | Method and Description |
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FrcActivityPercentageParameters |
FrcActivityPercentageParameters.withActivityID(int value) |
FrcActivityPercentageParameters |
FrcActivityPercentageParameters.withBuID(int value) |
FrcActivityPercentageParameters |
FrcActivityPercentageParameters.withSiteID(int value) |
FrcActivityPercentageParameters |
FrcActivityPercentageParameters.withSplitPercentage(double value) |
FrcActivityPercentageParameters |
FrcActivityPercentageParameters.withTemplateID(int value) |
Modifier and Type | Method and Description |
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java.lang.String |
WFMForecastService810Soap.splitInteractionVolume(int scenarioID,
java.util.List<FrcActivity> sourceActivity,
java.util.List<FrcActivity> targetActivities,
double start,
double end,
java.util.List<FrcActivityPeriodParameters> periodParameters,
boolean keepAHT,
boolean useAllActivities,
boolean frcSaveSplitResults,
boolean considerPlannedItems,
java.util.List<FrcActivityPercentageParameters> percentageParameters)
Method takes specified source Multi-site Activities Interaction Volume (and Average Handle Time, if the parameter is specified) data and splits using [splitting] algorithm between specified Activities for the specified date range.
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