Package | Description |
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com.genesyslab.wfm7.API.service.performance720 |
Modifier and Type | Method and Description |
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SPerfItemDataAndTotal[] |
WFMPerformanceService720Soap.getPerformanceDataFromSnapshot(java.lang.String schSnapshotID,
SchAgentDay[] agentDayArray,
int target,
int targetID,
double start,
double end,
int granularity,
int[] requestedItems,
int branch)
Returns array of values for each time interval (with specified granularity) in the requested period for requested performance items at specified target level, involves aggregation (totals, averages) for target more than Activity level and granularity bigger than 15 min.
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