Package | Description |
---|---|
com.genesyslab.wfm7.API.service.schedule761 |
Modifier and Type | Method and Description |
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SchAgentDayHolder |
WFMScheduleService761Soap.getAgentDay(SchSource source,
int scheduleID,
double startDate,
double endDate,
int timezoneId,
CfgAgentFilter agentFilter,
SchStateFilter stateFilter,
SchSortMode sortMode,
SchAgentDayDetails schDetails,
CfgAgentDetails cfgAgentDetails,
SchTotalsRequest[] totalsRequest)
Loads agent days from the specified schedule for the specified range of dates and specified set of agents.
|
SchAgentTotals[] |
WFMScheduleService761Soap.getAgentTotals(SchSource source,
int scheduleID,
CfgAgentFilter agentFilter,
SchStateFilter stateFilter,
SchTotalsRequest[] totalsRequest)
Calculates different totals, such as paid time, work time, and vacation time, for the given agent
for the specified date period(s) and granularity.
|
SchSnapshot |
WFMScheduleService761Soap.openAgentDaySnapshot(SchSource source,
int scheduleID,
double startDate,
double endDate,
int timezoneId,
CfgAgentFilter agentFilter,
SchStateFilter stateFilter,
SchSortMode sortMode,
SchTotalsRequest[] totalsRequest)
Opens a snapshot of day schedules for specified criteria.
|
java.lang.String |
WFMScheduleService761Soap.openAgentDaySnapshotAsync(SchSource source,
int scheduleID,
double startDate,
double endDate,
int timezoneId,
CfgAgentFilter agentFilter,
SchStateFilter stateFilter,
SchSortMode sortMode,
SchTotalsRequest[] totalsRequest) |
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