Package | Description |
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com.genesyslab.wfm7.API.service.schedule750 |
WFM Schedule Service is part of WFM Server that handles schedule data.
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Modifier and Type | Field and Description |
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private SchAgentTotals[] |
SchAgentDayHolder.schAgentTotals
Contains different agent work totals calculated for specified period(s).
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Modifier and Type | Method and Description |
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SchAgentTotals[] |
WFMScheduleService750Soap.getAgentTotals(int source,
int scheduleID,
int siteID,
int[] teamIDArray,
int[] agentIDArray,
SchTotalsRequest[] totalsRequest)
Calculates different totals, such as paid time, work time, and vacation time, for the given agent
for the specified date period(s) and granularity.
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SchAgentTotals[] |
SchAgentDayHolder.getSchAgentTotals()
Gets the schAgentTotals value for this SchAgentDayHolder.
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Modifier and Type | Method and Description |
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void |
SchAgentDayHolder.setSchAgentTotals(SchAgentTotals[] schAgentTotals)
Sets the schAgentTotals value for this SchAgentDayHolder.
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Constructor and Description |
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SchAgentDayHolder(int schAgentDayNSizeIs,
SchAgentDay[] schAgentDay,
int schAgentDayShortNSizeIs,
SchAgentDayShort[] schAgentDayShort,
int schStateInfoNSizeIs,
SchStateInfo[] schStateInfo,
int schAgentTotalsNSizeIs,
SchAgentTotals[] schAgentTotals,
int cfgAgentInfoNSizeIs,
CfgAgentShort[] cfgAgentInfo,
int cfgTeamInfoNSizeIs,
CfgTeamShort[] cfgTeamInfo,
int cfgContractInfoNSizeIs,
CfgContractShort[] cfgContractInfo,
int cfgAvailabilityInfoNSizeIs,
CfgContractAvailability[] cfgAvailabilityInfo,
int schAgentDayCount,
long timestamp) |
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