Package | Description |
---|---|
com.genesyslab.wfm8.API.service.config800 | |
com.genesyslab.wfm8.API.service.schedule800 |
Modifier and Type | Method and Description |
---|---|
CfgSortMode |
CfgSortMode.withAscending(boolean value) |
CfgSortMode |
CfgSortMode.withSortMode(int value) |
Modifier and Type | Method and Description |
---|---|
CfgAccrualRuleHolder |
WFMConfigService800Soap.getAccrualRule(CfgAccrualRuleFilter accrualRuleFilter,
CfgAgentFilter agentFilter,
CfgSortMode sortMode,
CfgAccrualRuleDetails details) |
CfgActivityHolder |
WFMConfigService800Soap.getActivity(CfgActivityFilter activityFilter,
CfgAgentFilter agentFilter,
CfgProfileFilter profileFilter,
CfgSortMode sortMode,
CfgActivityDetails details)
Retrieves Activity info (
CfgActivity or CfgActivityShort ) based on a given filter |
CfgActivitySetHolder |
WFMConfigService800Soap.getActivitySet(CfgActivitySetFilter activitySetFilter,
CfgSortMode sortMode,
CfgActivitySetDetails details)
Retrieves Activity Set objects
|
CfgAgentHolder |
WFMConfigService800Soap.getAgent(CfgAgentFilter agentFilter,
CfgActivityFilter activityFilter,
CfgSortMode sortMode,
CfgAgentDetails details)
|
java.util.List<CfgAgentState> |
WFMConfigService800Soap.getAgentState(java.util.List<java.lang.Integer> agentStateIDArray,
CfgSortMode sortMode)
Retrieves Genesys Agent States (
CfgAgentState ) |
java.lang.String |
WFMConfigService800Soap.getAuditLogAsync(CfgAuditFilter auditFilter,
CfgSortMode sortMode)
Reads (async) Configuration Audit Log for specified filter
|
CfgBreakHolder |
WFMConfigService800Soap.getBreak(CfgBreakFilter breakFilter,
CfgSortMode sortMode,
CfgBreakDetails details)
Retrieves Break objects for given filter
|
CfgBUHolder |
WFMConfigService800Soap.getBU(CfgBUFilter BUFilter,
CfgSortMode sortMode,
CfgBUDetails details)
Retrieves Business Unit information (
CfgBU or CfgBUShort ) |
CfgCarpoolHolder |
WFMConfigService800Soap.getCarpool(CfgCarpoolFilter carpoolFilter,
CfgAgentFilter agentFilter,
CfgSortMode sortMode,
CfgCarpoolDetails details) |
CfgContractHolder |
WFMConfigService800Soap.getContract(CfgContractFilter contractFilter,
CfgAgentFilter agentFilter,
CfgSortMode sortMode,
CfgContractDetails details)
Retrieves Contracts (
CfgContract or CfgContractShort ) for a given filter |
CfgExceptionTypeHolder |
WFMConfigService800Soap.getExceptionType(CfgExceptionTypeFilter exceptionTypeFilter,
CfgAgentFilter agentFilter,
CfgSortMode sortMode,
CfgExceptionTypeDetails details)
Retrieves Exception Type objects for given filters
|
java.util.List<CfgFixedState> |
WFMConfigService800Soap.getFixedState(java.util.List<java.lang.Integer> fixedStateIDArray,
CfgSortMode sortMode) |
CfgMarkedTimeHolder |
WFMConfigService800Soap.getMarkedTime(CfgMarkedTimeFilter markedTimeFilter,
CfgAgentFilter agentFilter,
CfgSortMode sortMode,
CfgMarkedTimeDetails details)
Retrieves Marked Time objects for given filter
|
CfgMealHolder |
WFMConfigService800Soap.getMeal(CfgMealFilter mealFilter,
CfgSortMode sortMode,
CfgMealDetails details)
Retrieves Meal objects for given filter
|
CfgMeetingHolder |
WFMConfigService800Soap.getMeeting(CfgMeetingFilter meetingFilter,
CfgAgentFilter agentFilter,
CfgSortMode sortMode,
CfgMeetingDetails details)
Retrieves Meeting objects for given filters
|
CfgProfileHolder |
WFMConfigService800Soap.getProfile(CfgProfileFilter profileFilter,
CfgActivityFilter activityFilter,
CfgSortMode sortMode,
CfgProfileDetails details)
Retrieves Profiles (
CfgProfile or CfgProfileShort ) for a given filter |
CfgReportHolder |
WFMConfigService800Soap.getReport(CfgReportFilter filter,
CfgSortMode sortMode,
CfgReportDetails details)
Returns Report Task objects based on specified filter
|
CfgReportTaskHolder |
WFMConfigService800Soap.getReportTask(CfgReportTaskFilter filter,
CfgSortMode sortMode,
CfgReportTaskDetails details)
Returns Report Task objects
|
CfgRotationHolder |
WFMConfigService800Soap.getRotation(CfgRotationFilter rotationFilter,
CfgAgentFilter agentFilter,
CfgSortMode sortMode,
CfgRotationDetails details)
Retrieves Rotating Pattern information (
CfgRotation or CfgRotationShort ) for the given Site |
CfgSecurityRoleHolder |
WFMConfigService800Soap.getSecurityRole(java.util.List<java.lang.Integer> wmSecurityRoleId,
CfgSortMode sortMode,
CfgSecurityRoleDetails details) |
CfgShiftHolder |
WFMConfigService800Soap.getShift(CfgShiftFilter shiftFilter,
CfgAgentFilter agentFilter,
CfgSortMode sortMode,
CfgShiftDetails details)
Retrieves Shift objects for given filters
|
CfgSiteHolder |
WFMConfigService800Soap.getSite(CfgSiteFilter siteFilter,
CfgSortMode sortMode,
CfgSiteDetails details)
Retrieves Site info (
CfgSite or CfgSiteShort ) |
java.util.List<CfgSkill> |
WFMConfigService800Soap.getSkill(java.util.List<java.lang.Integer> skillIDArray,
CfgSortMode sortMode)
Retrieves Skill information (
CfgSkill ) |
CfgStateHolder |
WFMConfigService800Soap.getState(CfgStateFilter stateFilter,
CfgSortMode sortMode,
CfgStateDetails details) |
CfgStateGroupHolder |
WFMConfigService800Soap.getStateGroup(CfgStateGroupFilter stateGroupFilter,
CfgSortMode sortMode,
CfgStateGroupDetails details) |
java.util.List<CfgSubsystem> |
WFMConfigService800Soap.getSubsystem(CfgSortMode sortMode) |
CfgTaskSequenceHolder |
WFMConfigService800Soap.getTaskSequence(CfgTaskSequenceFilter taskSequenceFilter,
CfgSortMode sortMode,
CfgTaskSequenceDetails details)
Retrieves Task Sequence objects for given filter
|
CfgTeamHolder |
WFMConfigService800Soap.getTeam(CfgTeamFilter teamFilter,
CfgAgentFilter agentFilter,
CfgSortMode sortMode,
CfgTeamDetails details)
Retrieves Team information (
CfgTeam or CfgTeamShort ) for a given filter. |
CfgTimeOffTypeHolder |
WFMConfigService800Soap.getTimeOffType(CfgTimeOffTypeFilter timeOffTypeFilter,
CfgAgentFilter agentFilter,
CfgSortMode sortMode,
CfgTimeOffTypeDetails details)
Retrieves TimeOff Type objects for given filters
|
CfgVirtualActivityHolder |
WFMConfigService800Soap.getVirtualActivity(CfgVirtualActivityFilter virtualActivityFilter,
CfgAgentFilter agentFilter,
CfgProfileFilter profileFilter,
CfgSortMode sortMode,
CfgVirtualActivityDetails details)
Retrieves Virtual Activity objects for given filters
|
CfgSnapshot |
WFMConfigService800Soap.openActivitySnapshot(CfgActivityFilter activityFilter,
CfgAgentFilter agentFilter,
CfgProfileFilter profileFilter,
CfgSortMode sortMode)
Opens Activity snapshot based on given filters
|
CfgSnapshot |
WFMConfigService800Soap.openAgentSnapshot(CfgAgentFilter agentFilter,
CfgActivityFilter activityFilter,
CfgSortMode sortMode)
Opens a snapshot of Agent info on server based on provided
CfgAgentFilter ,
Retrieves Agent info (CfgAgent or CfgAgentShort ) based on provided filter CfgAgentFilter |
CfgSnapshot |
WFMConfigService800Soap.openCarpoolSnapshot(CfgCarpoolFilter carpoolFilter,
CfgAgentFilter agentFilter,
CfgSortMode sortMode) |
CfgSnapshot |
WFMConfigService800Soap.openContractSnapshot(CfgContractFilter contractFilter,
CfgAgentFilter agentFilter,
CfgSortMode sortMode)
Opens Contract object snapshot based on a given filter
|
CfgSnapshot |
WFMConfigService800Soap.openMeetingSnapshot(CfgMeetingFilter meetingFilter,
CfgAgentFilter agentFilter,
CfgSortMode sortMode)
Opens Meeting object snapshot for given filters
|
CfgSnapshot |
WFMConfigService800Soap.openProfileSnapshot(CfgProfileFilter profileFilter,
CfgActivityFilter activityFilter,
CfgSortMode sortMode)
Opens Profile object snapshot based on a given filter
|
CfgSnapshot |
WFMConfigService800Soap.openReportSnapshot(CfgReportFilter filter,
CfgSortMode sortMode)
Opens a snapshot of Report objects on server based on filter.
|
CfgSnapshot |
WFMConfigService800Soap.openReportTaskSnapshot(CfgReportTaskFilter filter,
CfgSortMode sortMode)
Opens a snapshot of Report Task info on server based on provided filter
|
CfgSnapshot |
WFMConfigService800Soap.openRotationSnapshot(CfgRotationFilter rotationFilter,
CfgAgentFilter agentFilter,
CfgSortMode sortMode)
Opens Rotating Pattern object snapshot for given filters
|
CfgSnapshot |
WFMConfigService800Soap.openShiftSnapshot(CfgShiftFilter shiftFilter,
CfgAgentFilter agentFilter,
CfgSortMode sortMode)
Opens Shift object snapshot for given filters
|
CfgSnapshot |
WFMConfigService800Soap.openTeamSnapshot(CfgTeamFilter teamFilter,
CfgAgentFilter agentFilter,
CfgSortMode sortMode)
Opens Team info snapshot based on a given filter
|
Modifier and Type | Method and Description |
---|---|
CfgActivityHolder |
WFMScheduleService800Soap.getScenarioActivity(int scheduleID,
CfgActivityFilter activityFilter,
CfgAgentFilter agentFilter,
CfgProfileFilter profileFilter,
CfgSortMode sortMode,
CfgActivityDetails details)
Returns
CfgActivity from schedule scenario |
CfgBUHolder |
WFMScheduleService800Soap.getScenarioBU(int scheduleID,
CfgBUFilter BUFilter,
CfgSortMode sortMode,
CfgBUDetails details)
Returns
CfgBU from schedule scenario |
CfgSiteHolder |
WFMScheduleService800Soap.getScenarioSite(int scheduleID,
CfgSiteFilter siteFilter,
CfgSortMode sortMode,
CfgSiteDetails details)
Returns
CfgSite from schedule scenario |
CfgTeamHolder |
WFMScheduleService800Soap.getScenarioTeam(int scheduleID,
CfgTeamFilter teamFilter,
CfgSortMode sortMode,
CfgTeamDetails details)
Returns
CfgTeam from schedule scenario |
CfgVirtualActivityHolder |
WFMScheduleService800Soap.getScenarioVirtualActivity(int scheduleID,
CfgVirtualActivityFilter virtualActivityFilter,
CfgAgentFilter agentFilter,
CfgProfileFilter profileFilter,
CfgSortMode sortMode,
CfgVirtualActivityDetails details)
Returns
CfgVirtualActivity from schedule scenario |
CfgAgentHolder |
WFMScheduleService800Soap.getScheduleAgent(int scheduleID,
CfgAgentFilter agentFilter,
CfgActivityFilter activityFilter,
java.util.List<java.lang.Integer> agentTypeFilter,
java.util.List<java.lang.Integer> flagFilter,
CfgSortMode sortMode,
CfgAgentDetails cfgAgentDetails)
Returns
CfgAgent from schedule scenario |
CfgSnapshot |
WFMScheduleService800Soap.openScheduleAgentSnapshot(int scheduleID,
CfgAgentFilter agentFilter,
CfgActivityFilter activityFilter,
java.util.List<java.lang.Integer> agentTypeFilter,
java.util.List<java.lang.Integer> flagFilter,
CfgSortMode sortMode)
Opens CfgAgent snapshot from schedule scenario
|
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