Package | Description |
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com.genesyslab.wfm7.API.service.schedule761 |
Modifier and Type | Method and Description |
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java.lang.String |
WFMScheduleService761Soap.applyCalendarItemsAsync(int scheduleID,
int siteID,
double startDate,
double endDate,
CfgAgentFilter agentFilter,
SchStateFilter stateFilter,
boolean autoCommit)
Applies non-scheduled calendar items to the schedule, if possible.
|
java.lang.String |
WFMScheduleService761Soap.commitPendingAgentDay(int scheduleID,
int siteID,
double[] days,
CfgAgentFilter agentFilter,
SchStateFilter stateFilter) |
java.lang.String |
WFMScheduleService761Soap.deleteAgentDay(int scheduleID,
double startDate,
double endDate,
CfgAgentFilter agentFilter,
SchStateFilter stateFilter) |
java.lang.String |
WFMScheduleService761Soap.deleteState(int scheduleID,
CfgAgentFilter agentFilter,
SchStateFilter stateFilter,
SchState[] states,
int timezoneId,
boolean ignoreWarnings,
boolean allOrNothing,
boolean autoCommit)
Deletes the specified scheduled state(s) from the agent(s) schedules.
|
SchAgentDayHolder |
WFMScheduleService761Soap.getAgentDay(SchSource source,
int scheduleID,
double startDate,
double endDate,
int timezoneId,
CfgAgentFilter agentFilter,
SchStateFilter stateFilter,
SchSortMode sortMode,
SchAgentDayDetails schDetails,
CfgAgentDetails cfgAgentDetails,
SchTotalsRequest[] totalsRequest)
Loads agent days from the specified schedule for the specified range of dates and specified set of agents.
|
SchAgentStateHolder |
WFMScheduleService761Soap.getAgentState(SchSource source,
int scheduleID,
double startDateTime,
double endDateTime,
int timezoneId,
CfgAgentFilter agentFilter,
SchStateFilter stateFilter,
SchStateDetails schDetails,
CfgAgentDetails cfgAgentDetails)
Loads agent scheduled states of specified type from specified time window.
|
SchAgentTotals[] |
WFMScheduleService761Soap.getAgentTotals(SchSource source,
int scheduleID,
CfgAgentFilter agentFilter,
SchStateFilter stateFilter,
SchTotalsRequest[] totalsRequest)
Calculates different totals, such as paid time, work time, and vacation time, for the given agent
for the specified date period(s) and granularity.
|
SchCoverageHolder |
WFMScheduleService761Soap.getStateGroupCoverage(SchSource source,
int scheduleID,
int siteID,
double startDate,
double endDate,
CfgAgentFilter agentFilter,
SchStateFilter stateFilter,
int[] stateGroups,
int granularity)
Calculates the schedule state group coverage for every specified state group, taking schedules of specified
agents.
|
java.lang.String |
WFMScheduleService761Soap.insertAgentDay(int scheduleID,
CfgAgentFilter agentFilter,
SchStateFilter stateFilter,
SchAgentDay[] agentDayArray,
boolean buildAgentDay,
boolean ignoreWarnings,
boolean allOrNothing,
boolean autoCommit)
Used to insert the same agent day schedule(s) for multiple agents.
|
java.lang.String |
WFMScheduleService761Soap.insertState(int scheduleID,
CfgAgentFilter agentFilter,
SchStateFilter stateFilter,
SchState[] states,
int timezoneId,
boolean ignoreWarnings,
boolean allOrNothing,
boolean autoCommit)
Used to insert the same schedule states into different agents' schedules.
|
SchSnapshot |
WFMScheduleService761Soap.openAgentDaySnapshot(SchSource source,
int scheduleID,
double startDate,
double endDate,
int timezoneId,
CfgAgentFilter agentFilter,
SchStateFilter stateFilter,
SchSortMode sortMode,
SchTotalsRequest[] totalsRequest)
Opens a snapshot of day schedules for specified criteria.
|
java.lang.String |
WFMScheduleService761Soap.openAgentDaySnapshotAsync(SchSource source,
int scheduleID,
double startDate,
double endDate,
int timezoneId,
CfgAgentFilter agentFilter,
SchStateFilter stateFilter,
SchSortMode sortMode,
SchTotalsRequest[] totalsRequest) |
java.lang.String |
WFMScheduleService761Soap.rollbackPendingAgentDay(int scheduleID,
int siteID,
double[] days,
CfgAgentFilter agentFilter,
SchStateFilter stateFilter) |
java.lang.String |
WFMScheduleService761Soap.validateScheduleAsync(SchSource source,
int scheduleID,
int siteID,
double startDate,
double endDate,
CfgAgentFilter agentFilter,
SchStateFilter stateFilter)
Validates the specified range of the schedule.
|
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