Package | Description |
---|---|
com.genesyslab.wfm7.API.service.schedule761 |
Class and Description |
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SchActivitySet |
SchAgentDay
Agent Day Schedule, or Agent Day, is an agent's schedule for one day.
|
SchAgentDayDetails
Request details for
SchAgentDay |
SchAgentDayHolder
Represents a response to requests to load
SchAgentDay or SchAgentDayShort |
SchAgentDayShort
Agent Day Schedule in "short" form: contains all the Agent Day information, except the scheduled states.
|
SchAgentQuota |
SchAgentState
The Scheduled state is the most basic element of an agent's schedule.
|
SchAgentStateHolder
Represents a response for requests to load
SchAgentState |
SchAgentTotals
Contains different agent work totals, such as Total Paid Hours, Total Effective Work Hours,
and Time Off Hours, or any specified Schedule State summed for the specified time period and granularity.
|
SchAssignment |
SchAuditDay
Identifies changes to Schedule Agent Day
|
SchAuditLog
Stores the Schedule Audit Log
|
SchAuditTransaction
Schedule Audit Transaction record
|
SchAvailability |
SchBid
Agent Schedule Bid
|
SchBiddingParams
Schedule Bidding Parameters
|
SchCandidate
Contains a list of agents who qualify for the schedule swap/trade with specified agent.
|
SchCandidateHolder
Schedule Candidates holder
|
SchCoverage |
SchCoverageHolder
Schedule state group coverage holder
|
SchNotification
Stores all schedule changes from one point of time to another.
|
SchPlanningPeriod |
SchScenario
Schedule Scenario definition
|
SchScenarioAgent
Scenario Agent information
|
SchScenarioHolder
Schedule Scenario Holder
|
SchScenarioParams
Schedule scenario parameters
|
SchScenarioProfile |
SchScenarioShort
Schedule Scenario "short" information
|
SchScenarioSite
Schedule Scenario Site Information
|
SchScenarioSiteStatus
Schedule Scenario Site Status
|
SchScenarioSnapshot |
SchScenarioWarning |
SchSiteAgents |
SchSnapshot |
SchSortMode
Defines Sort Mode for
SchAgentDay |
SchSource
Defines Schedule Source
|
SchState
The schedule state is the most basic element of an agent's schedule.
|
SchStateCoverage
Contains coverage for one schedule state group
|
SchStateDetails
Request details for
SchAgentState |
SchStateFilter
Schedule State Filter
|
SchStateID
Schedule State indentifier.
|
SchStateInfo
Carries Schedule State descriptive information, such as name and short name
|
SchTeamAssignment |
SchTeamProfile |
SchTotalsRequest
A request to calculate agent work totals, such as Total Paid Hours, Total Effective Work Hours, and Time Off Hours,
or any specified Schedule State summed for the specified time period and granularity.
|
SchValidation
Schedule Agent Day modification validation messages
|
SchValidationHolder
SchValidation holder |
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