public interface WFMConfigService761Soap
extends java.rmi.Remote
Modifier and Type | Method and Description |
---|---|
void |
closeSnapshot(java.lang.String snapshotID) |
double |
convertGMT2LocalTime(double GMTTime,
int timezoneID) |
double |
convertLocalTime(int timezoneID1,
double localTime1,
int timezoneID2) |
double |
convertLocalTime2GMT(int timezoneID,
double localTime) |
void |
deleteCfgObject(int cfgObjectType,
int siteID,
int cfgObjectID)
Deletes a given Configuration Object
|
void |
deleteCfgObjects(int cfgObjectType,
int siteID,
int[] cfgObjectIDArray)
Deletes multiple Configuration Objects
|
CfgAccrualRuleHolder |
fetchAccrualRuleFromAgentSnapshot(java.lang.String snapshotID,
CfgAccrualRuleFilter accrualRuleFilter,
CfgSortMode sortMode,
CfgAccrualRuleDetails details)
Retrieves Accrual Rules from existing Agent snapshot.
|
CfgActivityHolder |
fetchActivityFromAgentSnapshot(java.lang.String snapshotID,
CfgActivityFilter activityFilter,
CfgSortMode sortMode,
CfgActivityDetails details)
Retrieves unique set of Activities from existing Agent snapshot.
|
CfgAgentHolder |
fetchAgentFromSnapshot(java.lang.String snapshotID,
int firstIndex,
int lastIndex,
CfgAgentDetails details)
Retrieves a portion of Agent data from snapshot earlier created with
openAgentSnapshot method. |
CfgAgentHolder |
fetchAgentFromSnapshotByTeam(java.lang.String snapshotID,
int siteID,
int[] wmTeamId,
CfgAgentDetails details)
Retrieves Agents for a given Team from existing Agent snapshot.
|
CfgBUHolder |
fetchBUFromAgentSnapshot(java.lang.String snapshotID,
CfgSortMode sortMode,
CfgBUDetails details)
Retrieves unique set of
CfgBU objects that Agents in the snapshot belong to. |
CfgContractHolder |
fetchContractFromSnapshot(java.lang.String snapshotID,
int firstIndex,
int lastIndex,
int infoType,
boolean provideShiftInfo) |
CfgProfileHolder |
fetchProfileFromSnapshot(java.lang.String snapshotID,
int firstIndex,
int lastIndex,
CfgProfileDetails details) |
CfgReportHolder |
fetchReportFromSnapshot(java.lang.String snapshotID,
int firstIndex,
int lastIndex,
CfgReportDetails details)
Retrieves a portion of Report Task data from snapshot earlier created with
openReportSnapshot method. |
CfgReportTaskHolder |
fetchReportTaskFromSnapshot(java.lang.String snapshotID,
int firstIndex,
int lastIndex,
CfgReportTaskDetails details)
Retrieves a portion of Report Task data from snapshot earlier created with
openReportTaskSnapshot method. |
CfgShiftHolder |
fetchShiftFromAgentSnapshot(java.lang.String snapshotID,
CfgShiftFilter shiftFilter,
CfgSortMode sortMode,
CfgShiftDetails details)
Retrieves Shifts from existing Agent snapshot.
|
CfgSiteHolder |
fetchSiteFromAgentSnapshot(java.lang.String snapshotID,
int[] wmBUId,
CfgSortMode sortMode,
CfgSiteDetails details)
Retrieves unique set of Sites
CfgSite from existing Agent snapshot. |
CfgTeamHolder |
fetchTeamFromAgentSnapshot(java.lang.String snapshotID,
int[] wmSiteId,
CfgSortMode sortMode,
CfgTeamDetails details)
Retrieves unique set of Teams
CfgTeam from existing Agent snapshot. |
CfgTeamHolder |
fetchTeamFromSnapshot(java.lang.String snapshotID,
int firstIndex,
int lastIndex,
CfgTeamDetails details)
Retrieves range of Teams from existing Team snapshot created with
openTeamSnapshot method. |
CfgTimeOffTypeHolder |
fetchTimeOffTypeFromAgentSnapshot(java.lang.String snapshotID,
CfgTimeOffTypeFilter timeOffTypeFilter,
CfgSortMode sortMode,
CfgTimeOffTypeDetails details)
Retrieves Time Off Types from existing Agent snapshot.
|
CfgVirtualActivityHolder |
fetchVirtualActivityFromAgentSnapshot(java.lang.String snapshotID,
CfgVirtualActivityFilter virtualActivityFilter,
CfgSortMode sortMode,
CfgVirtualActivityDetails details)
Retrieves unique set of Virtual Activities based on existing Agent snapshot created with
openAgentSnapshot method |
int |
findInSnapshot(java.lang.String snapshotID,
int field,
java.lang.String value,
int startIndex) |
CfgAccrualRuleHolder |
getAccrualRule(CfgAccrualRuleFilter accrualRuleFilter,
CfgAgentFilter agentFilter,
CfgSortMode sortMode,
CfgAccrualRuleDetails details)
Retrieves Accrual Rule info (
CfgAccrualRule or CfgAccrualRuleShort ) based on a given filter |
CfgActivityHolder |
getActivity(CfgActivityFilter activityFilter,
CfgAgentFilter agentFilter,
CfgProfileFilter profileFilter,
CfgSortMode sortMode,
CfgActivityDetails details)
Retrieves Activity info (
CfgActivity or CfgActivityShort ) based on a given filter |
CfgActivitySetHolder |
getActivitySet(int siteID,
int[] activitySetIDArray,
int sortMode,
boolean ascending,
int infoType,
boolean provideActivityInfo) |
CfgAgentHolder |
getAgent(CfgAgentFilter agentFilter,
CfgSortMode sortMode,
CfgAgentDetails details)
|
CfgAgentState[] |
getAgentState(int[] agentStateIDArray,
int sortMode,
boolean ascending)
Retrieves Genesys Agent States (
CfgAgentState ) |
CfgBreakHolder |
getBreak(int siteID,
int[] breakIDArray,
int sortMode,
boolean ascending,
int infoType) |
CfgBreakHolder |
getBreakByShift(int siteID,
int shiftID,
int sortMode,
boolean ascending,
int infoType) |
CfgBUHolder |
getBU(int[] BUIDArray,
CfgSortMode sortMode,
CfgBUDetails details)
Retrieves Business Unit information (
CfgBU or CfgBUShort ) |
CfgColors |
getColors() |
CfgContractHolder |
getContract(int siteID,
int[] contractIDArray,
int sortMode,
boolean ascending,
int infoType,
boolean provideShiftInfo)
Retrieves Contracts (
CfgContract or CfgContractShort ) for a given Site |
CfgContractHolder |
getContractByShift(int siteID,
int shiftID,
int sortMode,
boolean ascending,
int infoType,
boolean provideShiftInfo) |
CfgExceptionTypeHolder |
getExceptionType(int siteID,
int[] exceptionTypeIDArray,
int sortMode,
boolean ascending,
int infoType)
Retrieves Exception Type info (
CfgExceptionType or CfgExceptionTypeShort ) |
CfgFixedState[] |
getFixedState(int[] fixedStateIDArray,
int sortMode,
boolean ascending) |
CfgGlobalSettings |
getGlobalSettings() |
CfgMarkedTimeHolder |
getMarkedTime(int siteID,
int[] markedTimeIDArray,
int sortMode,
boolean ascending,
int infoType) |
CfgMealHolder |
getMeal(int siteID,
int[] mealIDArray,
int sortMode,
boolean ascending,
int infoType) |
CfgMealHolder |
getMealByShift(int siteID,
int shiftID,
int sortMode,
boolean ascending,
int infoType) |
CfgMeetingHolder |
getMeeting(int siteID,
int[] meetingIDArray,
int sortMode,
boolean ascending,
int infoType,
boolean provideExceptionTypeInfo,
boolean provideAgentInfo) |
CfgNotifyParam[] |
getNotifyParam(int siteID,
int[] notifyParamIDArray)
Returns
CfgNotifyParam object(s) |
CfgNotifyParam[] |
getNotifyParamBySubsystem(int siteID,
int[] subsystemGroupIDArray)
Returns
CfgNotifyParam object(s) filtered by the subsystem |
CfgPlanningPeriodHolder |
getPlanningPeriod(int siteID,
double startDate,
double endDate) |
CfgProfileHolder |
getProfile(CfgProfileFilter profileFilter,
CfgSortMode sortMode,
CfgProfileDetails details) |
CfgReportHolder |
getReport(CfgReportFilter filter,
CfgSortMode sortMode,
CfgReportDetails details)
Returns Report Task objects based on specified filter
|
CfgReportTaskHolder |
getReportTask(CfgReportTaskFilter filter,
CfgSortMode sortMode,
CfgReportTaskDetails details)
Returns Report Task objects
|
CfgRotationHolder |
getRotation(int siteID,
int[] rotationIDArray,
int sortMode,
boolean ascending,
int infoType,
boolean provideActivityInfo)
Retrieves Rotating Pattern information (
CfgRotation or CfgRotationShort ) for the given Site |
CfgShiftHolder |
getShift(CfgShiftFilter shiftFilter,
CfgAgentFilter agentFilter,
CfgSortMode sortMode,
CfgShiftDetails details)
Retrieves Shift info (
CfgShift or CfgShiftShort ) based on a given filter |
CfgSiteHolder |
getSite(int[] siteIDArray,
CfgSortMode sortMode,
CfgSiteDetails details)
Retrieves Site info (
CfgSite or CfgSiteShort ) |
CfgSiteHolder |
getSiteByBU(int BUID,
CfgSortMode sortMode,
CfgSiteDetails details)
Retrieves all Sites (
CfgSite or CfgSiteShort ) for a given Business Unit |
CfgSkill[] |
getSkill(int[] skillIDArray,
int sortMode,
boolean ascending)
Retrieves Skill information (
CfgSkill ) |
CfgStateHolder |
getState(int siteID,
int[] stateIDArray,
int sortMode,
boolean ascending,
int infoType,
boolean provideStateGroupInfo) |
CfgStateHolder |
getStateByStateGroup(int siteID,
int[] stateGroupIDArray,
int sortMode,
boolean ascending,
int infoType,
boolean provideStateGroupInfo) |
CfgStateHolder |
getStateByStateType(int siteID,
int[] stateTypeArray,
int sortMode,
boolean ascending,
int infoType,
boolean provideStateGroupInfo) |
CfgStateGroupHolder |
getStateGroup(int siteID,
int[] stateGroupIDArray,
int sortMode,
boolean ascending,
int infoType,
boolean provideStateInfo) |
CfgStateGroupHolder |
getStateGroupByAgentState(int siteID,
int gswStateId,
java.lang.String wmReason,
int sortMode,
boolean ascending,
int infoType,
boolean provideStateInfo) |
CfgSubsystem[] |
getSubsystem(int sortMode,
boolean ascending) |
CfgTaskSequenceHolder |
getTaskSequence(int siteID,
int[] taskSequenceIDArray,
int sortMode,
boolean ascending,
int infoType,
boolean provideActivitySetInfo) |
CfgTaskSequenceHolder |
getTaskSequenceByShift(int siteID,
int shiftID,
int sortMode,
boolean ascending,
int infoType,
boolean provideActivitySetInfo) |
CfgTeamHolder |
getTeam(CfgTeamFilter teamFilter,
CfgSortMode sortMode,
CfgTeamDetails details)
Retrieves Team information (
CfgTeam or CfgTeamShort ) for a given filter. |
CfgTimeOffTypeHolder |
getTimeOffType(CfgTimeOffTypeFilter timeOffTypeFilter,
CfgAgentFilter agentFilter,
CfgSortMode sortMode,
CfgTimeOffTypeDetails details)
Retrieves Time Off Type info (
CfgTimeOffType or CfgTimeOffTypeShort ) based on a given filter |
CfgTimezoneHolder |
getTimezone(int[] timezoneIDArray,
int sortMode,
boolean ascending,
int infoType)
Retrieves Time Zone information (
CfgTimezone or CfgTimezoneShort ) |
CfgUserHolder |
getUser(int[] userIDArray,
int sortMode,
boolean ascending,
int infoType,
boolean provideBUInfo,
boolean provideSiteInfo,
boolean provideTeamInfo,
boolean provideSubsystemInfo) |
CfgVirtualActivityHolder |
getVirtualActivity(CfgVirtualActivityFilter virtualActivityFilter,
CfgAgentFilter agentFilter,
CfgSortMode sortMode,
CfgVirtualActivityDetails details)
Retrieves Multi-Site Activity of Activity Group info based on provided filter
|
CfgValidationHolder |
insertAccrualRule(CfgAccrualRule accrualRule,
boolean ignoreWarnings) |
CfgValidationHolder |
insertActivity(CfgActivity activity,
boolean ignoreWarnings)
Inserts a new Agent (
CfgActivity ) Object into the database |
CfgValidationHolder |
insertActivitySet(CfgActivitySet activitySet,
boolean ignoreWarnings) |
CfgValidationHolder |
insertAgent(CfgAgent agent,
boolean ignoreWarnings)
Inserts a new Agent
CfgAgent Object to database |
CfgValidationHolder |
insertBreak(CfgBreak _break,
boolean ignoreWarnings) |
CfgValidationHolder |
insertBU(CfgBU BU,
boolean ignoreWarnings) |
CfgValidationHolder |
insertContract(CfgContract contract,
boolean ignoreWarnings) |
CfgValidationHolder |
insertExceptionType(CfgExceptionType exceptionType,
boolean ignoreWarnings) |
CfgValidationHolder |
insertMarkedTime(CfgMarkedTime markedTime,
boolean ignoreWarnings) |
CfgValidationHolder |
insertMeal(CfgMeal meal,
boolean ignoreWarnings) |
CfgValidationHolder |
insertMeeting(CfgMeeting meeting,
boolean ignoreWarnings) |
CfgValidationHolder |
insertNotifyParam(CfgNotifyParam notifyParam,
boolean ignoreWarnings)
Inserts new
CfgNotifyParam object into database |
CfgValidationHolder |
insertNotifyParams(CfgNotifyParam[] notifyParams,
boolean ignoreWarnings)
Inserts multiple
CfgNotifyParam objects into database. |
CfgValidationHolder |
insertProfile(CfgProfile profile,
boolean ignoreWarnings) |
CfgValidationHolder |
insertReport(CfgReport report,
boolean ignoreWarnings)
Inserts new
CfgReport object. |
CfgValidationHolder |
insertReportTask(CfgReportTask reportTask,
boolean ignoreWarnings)
Inserts new
CfgReportTask object. |
CfgValidationHolder |
insertRotation(CfgRotation rotation,
boolean ignoreWarnings) |
CfgValidationHolder |
insertShift(CfgShift shift,
boolean ignoreWarnings) |
CfgValidationHolder |
insertSite(CfgSite site,
boolean ignoreWarnings) |
CfgValidationHolder |
insertSkill(CfgSkill skill,
boolean ignoreWarnings) |
CfgValidationHolder |
insertState(CfgState state,
boolean ignoreWarnings) |
CfgValidationHolder |
insertStateGroup(CfgStateGroup stateGroup,
boolean ignoreWarnings) |
CfgValidationHolder |
insertTaskSequence(CfgTaskSequence taskSequence,
boolean ignoreWarnings) |
CfgValidationHolder |
insertTeam(CfgTeam team,
boolean ignoreWarnings) |
CfgValidationHolder |
insertTimeOffType(CfgTimeOffType timeOffType,
boolean ignoreWarnings) |
CfgValidationHolder |
insertTimezone(CfgTimezone timezone,
boolean ignoreWarnings) |
CfgValidationHolder |
insertUser(CfgUser user,
boolean ignoreWarnings) |
CfgValidationHolder |
insertVirtualActivity(CfgVirtualActivity virtualActivity,
boolean ignoreWarnings) |
CfgSnapshot |
openAgentSnapshot(CfgAgentFilter agentFilter,
CfgSortMode sortMode)
Opens a snapshot of Agent info on server based on provided
CfgAgentFilter ,
which then can be accessed in small portions as needed. |
CfgSnapshot |
openContractSnapshot(int siteID,
int[] contractIDArray,
int sortMode,
boolean ascending) |
CfgSnapshot |
openProfileSnapshot(CfgProfileFilter profileFilter,
CfgSortMode sortMode) |
CfgSnapshot |
openReportSnapshot(CfgReportFilter filter,
CfgSortMode sortMode)
Opens a snapshot of Report objects on server based on filter.
|
CfgSnapshot |
openReportTaskSnapshot(CfgReportTaskFilter filter,
CfgSortMode sortMode)
Opens a snapshot of Report Task info on server based on provided filter
|
CfgSnapshot |
openTeamSnapshot(CfgTeamFilter teamFilter,
CfgSortMode sortMode)
Opens Team info snapshot based on a given filter
|
long |
readCfgObjectDBTimestamp(int cfgObjectType,
int siteID,
int cfgObjectID)
Returns the timestamp for when an object was last modified.
|
void |
setColors(CfgColors colors) |
void |
setGlobalSettings(CfgGlobalSettings settings) |
void |
setLocalTimezone(CfgTimezone timezone) |
void |
sortSnapshot(java.lang.String snapshotID,
int sortMode,
boolean ascending) |
CfgValidationHolder |
updateAccrualRule(CfgAccrualRule accrualRule,
boolean checkTimestamp,
boolean ignoreWarnings) |
CfgValidationHolder |
updateActivity(CfgActivity activity,
boolean checkTimestamp,
boolean ignoreWarnings)
Updates existing Activity (
CfgActivity ) object |
CfgValidationHolder |
updateActivitySet(CfgActivitySet activitySet,
boolean checkTimestamp,
boolean ignoreWarnings) |
CfgValidationHolder |
updateAgent(CfgAgent agent,
boolean checkTimestamp,
boolean ignoreWarnings)
Updates an existing Agent
CfgAgent object |
CfgValidationHolder |
updateBreak(CfgBreak _break,
boolean checkTimestamp,
boolean ignoreWarnings) |
CfgValidationHolder |
updateBU(CfgBU BU,
boolean checkTimestamp,
boolean ignoreWarnings) |
CfgValidationHolder |
updateContract(CfgContract contract,
boolean checkTimestamp,
boolean ignoreWarnings) |
CfgValidationHolder |
updateExceptionType(CfgExceptionType exceptionType,
boolean checkTimestamp,
boolean ignoreWarnings) |
CfgValidationHolder |
updateMarkedTime(CfgMarkedTime markedTime,
boolean checkTimestamp,
boolean ignoreWarnings) |
CfgValidationHolder |
updateMeal(CfgMeal meal,
boolean checkTimestamp,
boolean ignoreWarnings) |
CfgValidationHolder |
updateMeeting(CfgMeeting meeting,
boolean checkTimestamp,
boolean ignoreWarnings) |
CfgValidationHolder |
updateNotifyParam(CfgNotifyParam notifyParam,
boolean checkTimestamp,
boolean ignoreWarnings)
Updates an exsiting
CfgNotifyParam object in database |
CfgValidationHolder |
updateNotifyParams(CfgNotifyParam[] notifyParams,
boolean checkTimestamp,
boolean ignoreWarnings)
Updates multiple
CfgNotifyParam objects in the database. |
CfgValidationHolder |
updateProfile(CfgProfile profile,
boolean checkTimestamp,
boolean ignoreWarnings) |
CfgValidationHolder |
updateReport(CfgReport report,
boolean checkTimestamp,
boolean ignoreWarnings)
Updates existing
CfgReport object. |
CfgValidationHolder |
updateReportTask(CfgReportTask reportTask,
boolean checkTimestamp,
boolean ignoreWarnings)
Updates existing
CfgReportTask object. |
CfgValidationHolder |
updateRotation(CfgRotation rotation,
boolean checkTimestamp,
boolean ignoreWarnings) |
CfgValidationHolder |
updateShift(CfgShift shift,
boolean checkTimestamp,
boolean ignoreWarnings) |
CfgValidationHolder |
updateSite(CfgSite site,
boolean checkTimestamp,
boolean ignoreWarnings) |
CfgValidationHolder |
updateSkill(CfgSkill skill,
boolean checkTimestamp,
boolean ignoreWarnings) |
CfgValidationHolder |
updateState(CfgState state,
boolean checkTimestamp,
boolean ignoreWarnings) |
CfgValidationHolder |
updateStateGroup(CfgStateGroup stateGroup,
boolean checkTimestamp,
boolean ignoreWarnings) |
CfgValidationHolder |
updateTaskSequence(CfgTaskSequence taskSequence,
boolean checkTimestamp,
boolean ignoreWarnings) |
CfgValidationHolder |
updateTeam(CfgTeam team,
boolean checkTimestamp,
boolean ignoreWarnings) |
CfgValidationHolder |
updateTimeOffType(CfgTimeOffType timeOffType,
boolean checkTimestamp,
boolean ignoreWarnings) |
CfgValidationHolder |
updateTimezone(CfgTimezone timezone,
boolean checkTimestamp,
boolean ignoreWarnings) |
CfgValidationHolder |
updateUser(CfgUser user,
boolean checkTimestamp,
boolean ignoreWarnings) |
CfgValidationHolder |
updateVirtualActivity(CfgVirtualActivity virtualActivity,
boolean checkTimestamp,
boolean ignoreWarnings) |
CfgValidationHolder |
validateAccrualRule(CfgAccrualRule accrualRule) |
CfgValidationHolder |
validateActivity(int siteID,
CfgActivity activity) |
CfgValidationHolder |
validateActivitySet(int siteID,
CfgActivitySet activitySet) |
CfgValidationHolder |
validateAgent(CfgAgent agent) |
CfgValidationHolder |
validateBreak(CfgBreak _break) |
CfgValidationHolder |
validateBU(CfgBU BU) |
CfgValidationHolder |
validateContract(CfgContract contract) |
CfgValidationHolder |
validateExceptionType(CfgExceptionType exceptionType) |
CfgValidationHolder |
validateMarkedTime(CfgMarkedTime markedTime) |
CfgValidationHolder |
validateMeal(CfgMeal meal) |
CfgValidationHolder |
validateMeeting(CfgMeeting meeting) |
CfgValidationHolder |
validateNotifyParam(CfgNotifyParam notifyParam) |
CfgValidationHolder |
validateProfile(CfgProfile profile) |
CfgValidationHolder |
validateRotation(CfgRotation rotation) |
CfgValidationHolder |
validateShift(CfgShift shift) |
CfgValidationHolder |
validateSite(CfgSite site) |
CfgValidationHolder |
validateSkill(CfgSkill skill) |
CfgValidationHolder |
validateState(CfgState state) |
CfgValidationHolder |
validateStateGroup(CfgStateGroup stateGroup) |
CfgValidationHolder |
validateTaskSequence(CfgTaskSequence taskSequence) |
CfgValidationHolder |
validateTeam(CfgTeam team) |
CfgValidationHolder |
validateTimeOffType(CfgTimeOffType timeOffType) |
CfgValidationHolder |
validateTimezone(CfgTimezone timezone) |
CfgValidationHolder |
validateUser(CfgUser user) |
CfgValidationHolder |
validateVirtualActivity(CfgVirtualActivity virtualActivity) |
void deleteCfgObject(int cfgObjectType, int siteID, int cfgObjectID) throws java.rmi.RemoteException
cfgObjectType
- Object Type ECfgObjectType
siteID
- Site IDcfgObjectID
- Object IDjava.rmi.RemoteException
void deleteCfgObjects(int cfgObjectType, int siteID, int[] cfgObjectIDArray) throws java.rmi.RemoteException
cfgObjectType
- Object Type ECfgObjectType
siteID
- Site IDcfgObjectIDArray
- Object ID Arrayjava.rmi.RemoteException
long readCfgObjectDBTimestamp(int cfgObjectType, int siteID, int cfgObjectID) throws java.rmi.RemoteException
cfgObjectType
- Object Type ECfgObjectType
siteID
- Site IDcfgObjectID
- Object IDjava.rmi.RemoteException
void closeSnapshot(java.lang.String snapshotID) throws java.rmi.RemoteException
java.rmi.RemoteException
void sortSnapshot(java.lang.String snapshotID, int sortMode, boolean ascending) throws java.rmi.RemoteException
java.rmi.RemoteException
int findInSnapshot(java.lang.String snapshotID, int field, java.lang.String value, int startIndex) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgValidationHolder insertBU(CfgBU BU, boolean ignoreWarnings) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgValidationHolder updateBU(CfgBU BU, boolean checkTimestamp, boolean ignoreWarnings) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgValidationHolder validateBU(CfgBU BU) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgBUHolder getBU(int[] BUIDArray, CfgSortMode sortMode, CfgBUDetails details) throws java.rmi.RemoteException
CfgBU
or CfgBUShort
)BUIDArray
- IDs of Business Unit to load. Use "null" to load all.sortMode
- BU sort mode CfgSortMode
, ECfgSortMode.BU
details
- Requested details CfgBUDetails
CfgBUHolder
java.rmi.RemoteException
CfgValidationHolder insertSite(CfgSite site, boolean ignoreWarnings) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgValidationHolder updateSite(CfgSite site, boolean checkTimestamp, boolean ignoreWarnings) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgValidationHolder validateSite(CfgSite site) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgSiteHolder getSite(int[] siteIDArray, CfgSortMode sortMode, CfgSiteDetails details) throws java.rmi.RemoteException
CfgSite
or CfgSiteShort
)siteIDArray
- IDs of Sites to load. Use "null" to load all.sortMode
- Site sort mode CfgSortMode
, ECfgSortMode.Site
details
- Requested details CfgSiteDetails
CfgSiteHolder
java.rmi.RemoteException
CfgSiteHolder getSiteByBU(int BUID, CfgSortMode sortMode, CfgSiteDetails details) throws java.rmi.RemoteException
CfgSite
or CfgSiteShort
) for a given Business UnitBUID
- Business Unit IDsortMode
- Site sort mode CfgSortMode
, ECfgSortMode.Site
details
- Requested details CfgSiteDetails
CfgSiteHolder
java.rmi.RemoteException
CfgValidationHolder insertAgent(CfgAgent agent, boolean ignoreWarnings) throws java.rmi.RemoteException
CfgAgent
Object to databaseagent
- Agent Object to insertignoreWarnings
- Ignore warnings if anyCfgValidationHolder
java.rmi.RemoteException
CfgValidationHolder updateAgent(CfgAgent agent, boolean checkTimestamp, boolean ignoreWarnings) throws java.rmi.RemoteException
CfgAgent
objectagent
- Agent Object to updatecheckTimestamp
- Check timestamp to make sure that object wasn't modified by another userignoreWarnings
- Ignore warnings if anyCfgValidationHolder
java.rmi.RemoteException
CfgValidationHolder validateAgent(CfgAgent agent) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgAgentHolder getAgent(CfgAgentFilter agentFilter, CfgSortMode sortMode, CfgAgentDetails details) throws java.rmi.RemoteException
agentFilter
- Filter CfgAgentFilter
sortMode
- Agent sort mode CfgSortMode
, ECfgSortMode.Agent
details
- Requested details CfgAgentDetails
CfgAgentHolder
java.rmi.RemoteException
CfgSnapshot openAgentSnapshot(CfgAgentFilter agentFilter, CfgSortMode sortMode) throws java.rmi.RemoteException
CfgAgentFilter
,
which then can be accessed in small portions as needed.agentFilter
- Filter CfgAgentFilter
sortMode
- Agent sort mode CfgSortMode
, ECfgSortMode.Agent
CfgSnapshot
java.rmi.RemoteException
CfgAgentHolder fetchAgentFromSnapshot(java.lang.String snapshotID, int firstIndex, int lastIndex, CfgAgentDetails details) throws java.rmi.RemoteException
openAgentSnapshot
method.snapshotID
- Agent Snapshot IDfirstIndex
- First Agent indexlastIndex
- Last Agent indexdetails
- Requested details CfgAgentDetails
CfgAgentHolder
java.rmi.RemoteException
CfgBUHolder fetchBUFromAgentSnapshot(java.lang.String snapshotID, CfgSortMode sortMode, CfgBUDetails details) throws java.rmi.RemoteException
CfgBU
objects that Agents in the snapshot belong to. See also openAgentSnapshot
snapshotID
- Agent Snapshot IDsortMode
- BU sort mode CfgSortMode
, ECfgSortMode.BU
details
- Requested details CfgBUDetails
CfgBUHolder
java.rmi.RemoteException
CfgSiteHolder fetchSiteFromAgentSnapshot(java.lang.String snapshotID, int[] wmBUId, CfgSortMode sortMode, CfgSiteDetails details) throws java.rmi.RemoteException
CfgSite
from existing Agent snapshot. See also openAgentSnapshot
snapshotID
- Agent Snapshot IDwmBUId
- Business Unit filter. Specify -1 you don't want to use it.sortMode
- Site Sort Mode CfgSortMode
, ECfgSortMode.Site
details
- Requested details CfgSiteDetails
CfgSiteHolder
java.rmi.RemoteException
CfgTeamHolder fetchTeamFromAgentSnapshot(java.lang.String snapshotID, int[] wmSiteId, CfgSortMode sortMode, CfgTeamDetails details) throws java.rmi.RemoteException
CfgTeam
from existing Agent snapshot. See also openAgentSnapshot
snapshotID
- Agent Snapshot IDwmSiteId
- Site filter. Specify -1 you don't want to use it.sortMode
- Team sort mode CfgSortMode
, ECfgSortMode.Team
details
- Requested details CfgTeamDetails
CfgTeamHolder
java.rmi.RemoteException
CfgAgentHolder fetchAgentFromSnapshotByTeam(java.lang.String snapshotID, int siteID, int[] wmTeamId, CfgAgentDetails details) throws java.rmi.RemoteException
openAgentSnapshot
snapshotID
- Agent Snapshot IDsiteID
- Site IDwmTeamId
- Team IDdetails
- Requested details CfgAgentDetails
CfgAgentHolder
java.rmi.RemoteException
CfgValidationHolder insertTeam(CfgTeam team, boolean ignoreWarnings) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgValidationHolder updateTeam(CfgTeam team, boolean checkTimestamp, boolean ignoreWarnings) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgValidationHolder validateTeam(CfgTeam team) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgTeamHolder getTeam(CfgTeamFilter teamFilter, CfgSortMode sortMode, CfgTeamDetails details) throws java.rmi.RemoteException
CfgTeam
or CfgTeamShort
) for a given filter.teamFilter
- Filter CfgTeamFilter
sortMode
- Team sort mode CfgSortMode
, ECfgSortMode.Team
details
- Requested details CfgTeamDetails
CfgTeamHolder
java.rmi.RemoteException
CfgSnapshot openTeamSnapshot(CfgTeamFilter teamFilter, CfgSortMode sortMode) throws java.rmi.RemoteException
teamFilter
- Filter CfgTeamFilter
sortMode
- Team sort mode CfgSortMode
, ECfgSortMode.Team
CfgSnapshot
java.rmi.RemoteException
CfgTeamHolder fetchTeamFromSnapshot(java.lang.String snapshotID, int firstIndex, int lastIndex, CfgTeamDetails details) throws java.rmi.RemoteException
openTeamSnapshot
method.snapshotID
- Team Snapshot IDfirstIndex
- First Team indexlastIndex
- Last Team indexdetails
- Requested details CfgTeamDetails
CfgTeamHolder
java.rmi.RemoteException
CfgValidationHolder insertContract(CfgContract contract, boolean ignoreWarnings) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgValidationHolder updateContract(CfgContract contract, boolean checkTimestamp, boolean ignoreWarnings) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgValidationHolder validateContract(CfgContract contract) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgContractHolder getContract(int siteID, int[] contractIDArray, int sortMode, boolean ascending, int infoType, boolean provideShiftInfo) throws java.rmi.RemoteException
CfgContract
or CfgContractShort
) for a given SitesiteID
- Site ID, identifies the CfgSite
objectcontractIDArray
- Contract ID filter. Specify "null" to retrieve all Contracts.sortMode
- Sort Mode (ECfgSortMode.Contract
)ascending
- Sort Order ("true" - ascending, "false" - descending)infoType
- Requested details level ECfgInfoType
provideShiftInfo
- Provides Shift infoCfgContractHolder
java.rmi.RemoteException
CfgContractHolder getContractByShift(int siteID, int shiftID, int sortMode, boolean ascending, int infoType, boolean provideShiftInfo) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgSnapshot openContractSnapshot(int siteID, int[] contractIDArray, int sortMode, boolean ascending) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgContractHolder fetchContractFromSnapshot(java.lang.String snapshotID, int firstIndex, int lastIndex, int infoType, boolean provideShiftInfo) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgValidationHolder insertProfile(CfgProfile profile, boolean ignoreWarnings) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgValidationHolder updateProfile(CfgProfile profile, boolean checkTimestamp, boolean ignoreWarnings) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgValidationHolder validateProfile(CfgProfile profile) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgProfileHolder getProfile(CfgProfileFilter profileFilter, CfgSortMode sortMode, CfgProfileDetails details) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgSnapshot openProfileSnapshot(CfgProfileFilter profileFilter, CfgSortMode sortMode) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgProfileHolder fetchProfileFromSnapshot(java.lang.String snapshotID, int firstIndex, int lastIndex, CfgProfileDetails details) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgValidationHolder insertActivity(CfgActivity activity, boolean ignoreWarnings) throws java.rmi.RemoteException
CfgActivity
) Object into the databaseactivity
- Object to insertignoreWarnings
- Ignore warnings, if anyCfgValidationHolder
java.rmi.RemoteException
CfgValidationHolder updateActivity(CfgActivity activity, boolean checkTimestamp, boolean ignoreWarnings) throws java.rmi.RemoteException
CfgActivity
) objectactivity
- Activity object to updatecheckTimestamp
- Check timestamp (to ensure object has not been modified by another user).ignoreWarnings
- Ignore warnings, if anyCfgValidationHolder
java.rmi.RemoteException
CfgValidationHolder validateActivity(int siteID, CfgActivity activity) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgActivityHolder getActivity(CfgActivityFilter activityFilter, CfgAgentFilter agentFilter, CfgProfileFilter profileFilter, CfgSortMode sortMode, CfgActivityDetails details) throws java.rmi.RemoteException
CfgActivity
or CfgActivityShort
) based on a given filteractivityFilter
- Activity filter CfgActivityFilter
agentFilter
- Agent filter CfgAgentFilter
that is used to filter Activities based on Agent skillsprofileFilter
- Profile filter CfgProfileFilter
that is used to filter Activities based on Profile CfgProfile
skillssortMode
- Activity sort mode CfgSortMode
, ECfgSortMode.Activity
details
- Requested details CfgActivityDetails
CfgActivityHolder
java.rmi.RemoteException
CfgActivityHolder fetchActivityFromAgentSnapshot(java.lang.String snapshotID, CfgActivityFilter activityFilter, CfgSortMode sortMode, CfgActivityDetails details) throws java.rmi.RemoteException
openAgentSnapshot
snapshotID
- Agent Snapshot IDactivityFilter
- Activity filter CfgActivityFilter
sortMode
- Activity sort mode CfgSortMode
, ECfgSortMode.Activity
details
- Requested details CfgActivityDetails
CfgActivityHolder
java.rmi.RemoteException
CfgValidationHolder insertActivitySet(CfgActivitySet activitySet, boolean ignoreWarnings) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgValidationHolder updateActivitySet(CfgActivitySet activitySet, boolean checkTimestamp, boolean ignoreWarnings) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgValidationHolder validateActivitySet(int siteID, CfgActivitySet activitySet) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgActivitySetHolder getActivitySet(int siteID, int[] activitySetIDArray, int sortMode, boolean ascending, int infoType, boolean provideActivityInfo) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgValidationHolder insertVirtualActivity(CfgVirtualActivity virtualActivity, boolean ignoreWarnings) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgValidationHolder updateVirtualActivity(CfgVirtualActivity virtualActivity, boolean checkTimestamp, boolean ignoreWarnings) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgValidationHolder validateVirtualActivity(CfgVirtualActivity virtualActivity) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgVirtualActivityHolder getVirtualActivity(CfgVirtualActivityFilter virtualActivityFilter, CfgAgentFilter agentFilter, CfgSortMode sortMode, CfgVirtualActivityDetails details) throws java.rmi.RemoteException
virtualActivityFilter
- Virtual Activity Filter CfgVirtualActivityFilter
agentFilter
- Agent Filter CfgAgentFilter
sortMode
- Virtual Activity sort mode CfgSortMode
, ECfgSortMode.VirtualActivity
details
- Requested details CfgVirtualActivityDetails
CfgVirtualActivityHolder
java.rmi.RemoteException
CfgVirtualActivityHolder fetchVirtualActivityFromAgentSnapshot(java.lang.String snapshotID, CfgVirtualActivityFilter virtualActivityFilter, CfgSortMode sortMode, CfgVirtualActivityDetails details) throws java.rmi.RemoteException
openAgentSnapshot
methodsnapshotID
- Agent Snapshot IDvirtualActivityFilter
- Virtual Activity Filter CfgVirtualActivityFilter
sortMode
- Virtual Activity sort mode CfgSortMode
, ECfgSortMode.VirtualActivity
details
- Requested details CfgVirtualActivityDetails
CfgVirtualActivityHolder
java.rmi.RemoteException
CfgValidationHolder insertShift(CfgShift shift, boolean ignoreWarnings) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgValidationHolder updateShift(CfgShift shift, boolean checkTimestamp, boolean ignoreWarnings) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgValidationHolder validateShift(CfgShift shift) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgShiftHolder getShift(CfgShiftFilter shiftFilter, CfgAgentFilter agentFilter, CfgSortMode sortMode, CfgShiftDetails details) throws java.rmi.RemoteException
CfgShift
or CfgShiftShort
) based on a given filtershiftFilter
- Shift Filter CfgShiftFilter
agentFilter
- Agent Filter CfgAgentFilter
used to filter Shifts that selected Agents can work on.sortMode
- Shift sort mode CfgSortMode
, ECfgSortMode.Shift
details
- Requested details CfgShiftDetails
CfgShiftHolder
java.rmi.RemoteException
CfgShiftHolder fetchShiftFromAgentSnapshot(java.lang.String snapshotID, CfgShiftFilter shiftFilter, CfgSortMode sortMode, CfgShiftDetails details) throws java.rmi.RemoteException
snapshotID
- Agent Snapshot IDshiftFilter
- Shift Filter CfgShiftFilter
sortMode
- Shift sort mode CfgSortMode
, ECfgSortMode.Shift
details
- Requested details CfgShiftDetails
CfgShiftHolder
java.rmi.RemoteException
CfgValidationHolder insertMeal(CfgMeal meal, boolean ignoreWarnings) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgValidationHolder updateMeal(CfgMeal meal, boolean checkTimestamp, boolean ignoreWarnings) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgValidationHolder validateMeal(CfgMeal meal) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgMealHolder getMeal(int siteID, int[] mealIDArray, int sortMode, boolean ascending, int infoType) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgMealHolder getMealByShift(int siteID, int shiftID, int sortMode, boolean ascending, int infoType) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgValidationHolder insertBreak(CfgBreak _break, boolean ignoreWarnings) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgValidationHolder updateBreak(CfgBreak _break, boolean checkTimestamp, boolean ignoreWarnings) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgValidationHolder validateBreak(CfgBreak _break) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgBreakHolder getBreak(int siteID, int[] breakIDArray, int sortMode, boolean ascending, int infoType) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgBreakHolder getBreakByShift(int siteID, int shiftID, int sortMode, boolean ascending, int infoType) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgValidationHolder insertTaskSequence(CfgTaskSequence taskSequence, boolean ignoreWarnings) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgValidationHolder updateTaskSequence(CfgTaskSequence taskSequence, boolean checkTimestamp, boolean ignoreWarnings) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgValidationHolder validateTaskSequence(CfgTaskSequence taskSequence) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgTaskSequenceHolder getTaskSequence(int siteID, int[] taskSequenceIDArray, int sortMode, boolean ascending, int infoType, boolean provideActivitySetInfo) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgTaskSequenceHolder getTaskSequenceByShift(int siteID, int shiftID, int sortMode, boolean ascending, int infoType, boolean provideActivitySetInfo) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgValidationHolder insertExceptionType(CfgExceptionType exceptionType, boolean ignoreWarnings) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgValidationHolder updateExceptionType(CfgExceptionType exceptionType, boolean checkTimestamp, boolean ignoreWarnings) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgValidationHolder validateExceptionType(CfgExceptionType exceptionType) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgExceptionTypeHolder getExceptionType(int siteID, int[] exceptionTypeIDArray, int sortMode, boolean ascending, int infoType) throws java.rmi.RemoteException
CfgExceptionType
or CfgExceptionTypeShort
)siteID
- Site ID: identifies CfgSite
object.exceptionTypeIDArray
- Exception Type ID filter. Specify "null" to retrieve all.sortMode
- Sort Mode (ECfgSortMode.ExceptionType
)ascending
- Sort Order ("true" - ascending, "false" - descending)infoType
- Requested level of details (ECfgInfoType
)CfgExceptionTypeHolder
java.rmi.RemoteException
CfgValidationHolder insertTimeOffType(CfgTimeOffType timeOffType, boolean ignoreWarnings) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgValidationHolder updateTimeOffType(CfgTimeOffType timeOffType, boolean checkTimestamp, boolean ignoreWarnings) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgValidationHolder validateTimeOffType(CfgTimeOffType timeOffType) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgTimeOffTypeHolder getTimeOffType(CfgTimeOffTypeFilter timeOffTypeFilter, CfgAgentFilter agentFilter, CfgSortMode sortMode, CfgTimeOffTypeDetails details) throws java.rmi.RemoteException
CfgTimeOffType
or CfgTimeOffTypeShort
) based on a given filtertimeOffTypeFilter
- Time Off Type Filter CfgTimeOffTypeFilter
agentFilter
- Agent Filter CfgAgentFilter
used to filter Time Off Type that selected Agents are associated with.sortMode
- Time Off Type sort mode CfgSortMode
, ECfgSortMode.TimeOffType
details
- Requested details CfgTimeOffTypeDetails
CfgTimeOffTypeHolder
java.rmi.RemoteException
CfgTimeOffTypeHolder fetchTimeOffTypeFromAgentSnapshot(java.lang.String snapshotID, CfgTimeOffTypeFilter timeOffTypeFilter, CfgSortMode sortMode, CfgTimeOffTypeDetails details) throws java.rmi.RemoteException
snapshotID
- Agent Snapshot IDtimeOffTypeFilter
- Time Off Type Filter CfgTimeOffTypeFilter
sortMode
- Time Off Type sort mode CfgSortMode
, ECfgSortMode.TimeOffType
details
- Requested details CfgTimeOffTypeDetails
CfgTimeOffTypeHolder
java.rmi.RemoteException
CfgValidationHolder insertMarkedTime(CfgMarkedTime markedTime, boolean ignoreWarnings) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgValidationHolder updateMarkedTime(CfgMarkedTime markedTime, boolean checkTimestamp, boolean ignoreWarnings) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgValidationHolder validateMarkedTime(CfgMarkedTime markedTime) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgMarkedTimeHolder getMarkedTime(int siteID, int[] markedTimeIDArray, int sortMode, boolean ascending, int infoType) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgValidationHolder insertMeeting(CfgMeeting meeting, boolean ignoreWarnings) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgValidationHolder updateMeeting(CfgMeeting meeting, boolean checkTimestamp, boolean ignoreWarnings) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgValidationHolder validateMeeting(CfgMeeting meeting) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgMeetingHolder getMeeting(int siteID, int[] meetingIDArray, int sortMode, boolean ascending, int infoType, boolean provideExceptionTypeInfo, boolean provideAgentInfo) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgAgentState[] getAgentState(int[] agentStateIDArray, int sortMode, boolean ascending) throws java.rmi.RemoteException
CfgAgentState
)agentStateIDArray
- Agent State ID filter. Use "null" to retrieve all.sortMode
- Sort Mode (ECfgSortMode.AgentState
)ascending
- Sort Order ("true" - ascending, "false" - descending)CfgAgentState
[]java.rmi.RemoteException
CfgFixedState[] getFixedState(int[] fixedStateIDArray, int sortMode, boolean ascending) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgValidationHolder insertState(CfgState state, boolean ignoreWarnings) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgValidationHolder updateState(CfgState state, boolean checkTimestamp, boolean ignoreWarnings) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgValidationHolder validateState(CfgState state) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgStateHolder getState(int siteID, int[] stateIDArray, int sortMode, boolean ascending, int infoType, boolean provideStateGroupInfo) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgStateHolder getStateByStateGroup(int siteID, int[] stateGroupIDArray, int sortMode, boolean ascending, int infoType, boolean provideStateGroupInfo) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgStateHolder getStateByStateType(int siteID, int[] stateTypeArray, int sortMode, boolean ascending, int infoType, boolean provideStateGroupInfo) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgValidationHolder insertStateGroup(CfgStateGroup stateGroup, boolean ignoreWarnings) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgValidationHolder updateStateGroup(CfgStateGroup stateGroup, boolean checkTimestamp, boolean ignoreWarnings) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgValidationHolder validateStateGroup(CfgStateGroup stateGroup) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgStateGroupHolder getStateGroup(int siteID, int[] stateGroupIDArray, int sortMode, boolean ascending, int infoType, boolean provideStateInfo) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgStateGroupHolder getStateGroupByAgentState(int siteID, int gswStateId, java.lang.String wmReason, int sortMode, boolean ascending, int infoType, boolean provideStateInfo) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgValidationHolder insertSkill(CfgSkill skill, boolean ignoreWarnings) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgValidationHolder updateSkill(CfgSkill skill, boolean checkTimestamp, boolean ignoreWarnings) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgValidationHolder validateSkill(CfgSkill skill) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgSkill[] getSkill(int[] skillIDArray, int sortMode, boolean ascending) throws java.rmi.RemoteException
CfgSkill
)skillIDArray
- Skill ID filter. Use "null" to retrieve all.sortMode
- Sort Mode (ECfgSortMode.Skill
)ascending
- Sort Order ("true" - ascending, "false" - descending)CfgSkill
[]java.rmi.RemoteException
CfgSubsystem[] getSubsystem(int sortMode, boolean ascending) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgValidationHolder insertUser(CfgUser user, boolean ignoreWarnings) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgValidationHolder updateUser(CfgUser user, boolean checkTimestamp, boolean ignoreWarnings) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgValidationHolder validateUser(CfgUser user) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgUserHolder getUser(int[] userIDArray, int sortMode, boolean ascending, int infoType, boolean provideBUInfo, boolean provideSiteInfo, boolean provideTeamInfo, boolean provideSubsystemInfo) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgValidationHolder insertTimezone(CfgTimezone timezone, boolean ignoreWarnings) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgValidationHolder updateTimezone(CfgTimezone timezone, boolean checkTimestamp, boolean ignoreWarnings) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgValidationHolder validateTimezone(CfgTimezone timezone) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgTimezoneHolder getTimezone(int[] timezoneIDArray, int sortMode, boolean ascending, int infoType) throws java.rmi.RemoteException
CfgTimezone
or CfgTimezoneShort
)timezoneIDArray
- Time Zone ID filter. Use "null" to retrieve all.sortMode
- Sort Mode (ECfgSortMode.Timezone
)ascending
- Sort Order ("true" - ascending, "false" - descending)infoType
- Requested details level (ECfgInfoType
)CfgTimezoneHolder
java.rmi.RemoteException
double convertLocalTime(int timezoneID1, double localTime1, int timezoneID2) throws java.rmi.RemoteException
java.rmi.RemoteException
double convertLocalTime2GMT(int timezoneID, double localTime) throws java.rmi.RemoteException
java.rmi.RemoteException
double convertGMT2LocalTime(double GMTTime, int timezoneID) throws java.rmi.RemoteException
java.rmi.RemoteException
void setLocalTimezone(CfgTimezone timezone) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgValidationHolder insertRotation(CfgRotation rotation, boolean ignoreWarnings) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgValidationHolder updateRotation(CfgRotation rotation, boolean checkTimestamp, boolean ignoreWarnings) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgValidationHolder validateRotation(CfgRotation rotation) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgRotationHolder getRotation(int siteID, int[] rotationIDArray, int sortMode, boolean ascending, int infoType, boolean provideActivityInfo) throws java.rmi.RemoteException
CfgRotation
or CfgRotationShort
) for the given SitesiteID
- Site ID: identifies CfgSite
object.rotationIDArray
- Rotating Pattern ID filter. Specify "null" to retrieve all.sortMode
- Sort Mode (ECfgSortMode.Rotation
)ascending
- Sort Order ("true" - ascending, "false" - descending)infoType
- Requested level of details (ECfgInfoType
)provideActivityInfo
- Provide Activity infoCfgRotationHolder
java.rmi.RemoteException
CfgGlobalSettings getGlobalSettings() throws java.rmi.RemoteException
java.rmi.RemoteException
void setGlobalSettings(CfgGlobalSettings settings) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgValidationHolder insertAccrualRule(CfgAccrualRule accrualRule, boolean ignoreWarnings) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgValidationHolder updateAccrualRule(CfgAccrualRule accrualRule, boolean checkTimestamp, boolean ignoreWarnings) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgValidationHolder validateAccrualRule(CfgAccrualRule accrualRule) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgAccrualRuleHolder getAccrualRule(CfgAccrualRuleFilter accrualRuleFilter, CfgAgentFilter agentFilter, CfgSortMode sortMode, CfgAccrualRuleDetails details) throws java.rmi.RemoteException
CfgAccrualRule
or CfgAccrualRuleShort
) based on a given filteraccrualRuleFilter
- Accrual Rule Filter CfgAccrualRuleFilter
agentFilter
- Agent Filter CfgAgentFilter
used to filter Accrual Rule that selected Agents are associated with.sortMode
- Accrual Rule sort mode CfgSortMode
, ECfgSortMode.AccrualRule
details
- Requested details CfgAccrualRuleDetails
CfgAccrualRuleHolder
java.rmi.RemoteException
CfgAccrualRuleHolder fetchAccrualRuleFromAgentSnapshot(java.lang.String snapshotID, CfgAccrualRuleFilter accrualRuleFilter, CfgSortMode sortMode, CfgAccrualRuleDetails details) throws java.rmi.RemoteException
snapshotID
- Agent Snapshot IDaccrualRuleFilter
- Accrual Rule Filter CfgAccrualRuleFilter
sortMode
- Accrual Rule sort mode CfgSortMode
, ECfgSortMode.AccrualRule
details
- Requested details CfgAccrualRuleDetails
CfgAccrualRuleHolder
java.rmi.RemoteException
java.rmi.RemoteException
CfgPlanningPeriodHolder getPlanningPeriod(int siteID, double startDate, double endDate) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgValidationHolder insertNotifyParam(CfgNotifyParam notifyParam, boolean ignoreWarnings) throws java.rmi.RemoteException
CfgNotifyParam
object into databasenotifyParam
- CfgNotifyParam
to insertignoreWarnings
- Ignore warnings, if any (true/false)CfgValidationHolder
java.rmi.RemoteException
CfgValidationHolder insertNotifyParams(CfgNotifyParam[] notifyParams, boolean ignoreWarnings) throws java.rmi.RemoteException
CfgNotifyParam
objects into database.notifyParams
- An array of CfgNotifyParam
objects.
if wmNotifyParamId == 0 -- A new object is inserted
if wmNotifyParamId > 0 -- An object designated by wmNotifyParamId is updated
if wmNotifyParamId < 0 -- An object designated by abs(wmNotifyParamId) is deletedignoreWarnings
- Ignore warnings if any (true/false)CfgValidationHolder
java.rmi.RemoteException
CfgValidationHolder updateNotifyParam(CfgNotifyParam notifyParam, boolean checkTimestamp, boolean ignoreWarnings) throws java.rmi.RemoteException
CfgNotifyParam
object in databasenotifyParam
- The object to be updatedcheckTimestamp
- Check timestamp (to ensure that the object has not been modified by another user)ignoreWarnings
- Ignore warnings, if any (true/false)CfgValidationHolder
java.rmi.RemoteException
CfgValidationHolder updateNotifyParams(CfgNotifyParam[] notifyParams, boolean checkTimestamp, boolean ignoreWarnings) throws java.rmi.RemoteException
CfgNotifyParam
objects in the database.notifyParams
- An array of CfgNotifyParam
objects.
if wmNotifyParamId > 0 -- An object designated by wmNotifyParamId has been updated
if wmNotifyParamId == 0 -- A new object has been inserted
if wmNotifyParamId < 0 -- An object designated by abs(wmNotifyParamId) has been deletedcheckTimestamp
- Check timestamp (to ensure that the object has not been modified by another user)ignoreWarnings
- Ignore warnings, if any (true/false)CfgValidationHolder
java.rmi.RemoteException
CfgValidationHolder validateNotifyParam(CfgNotifyParam notifyParam) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgNotifyParam[] getNotifyParam(int siteID, int[] notifyParamIDArray) throws java.rmi.RemoteException
CfgNotifyParam
object(s)siteID
- Site ID (can be zero, designating "general" notification parameters, and can be -1, if requesting all objects)notifyParamIDArray
- An array of wmNotifyParamId values. Can be null, meaning all objects.CfgNotifyParam
[]java.rmi.RemoteException
CfgNotifyParam[] getNotifyParamBySubsystem(int siteID, int[] subsystemGroupIDArray) throws java.rmi.RemoteException
CfgNotifyParam
object(s) filtered by the subsystemsiteID
- Site ID (can be zero, designating "general" notification parameters, and can be -1, if requesting all objects)subsystemGroupIDArray
- An array of subsystem IDs (30 - Calendar, 40 - Schedule, 90 - Trading, ...). Can be null, meaning all subsystems.CfgNotifyParam
[]java.rmi.RemoteException
CfgColors getColors() throws java.rmi.RemoteException
java.rmi.RemoteException
void setColors(CfgColors colors) throws java.rmi.RemoteException
java.rmi.RemoteException
CfgValidationHolder insertReportTask(CfgReportTask reportTask, boolean ignoreWarnings) throws java.rmi.RemoteException
CfgReportTask
object.reportTask
- CfgReportTask
ignoreWarnings
- Ignore warnings if any or notCfgValidationHolder
java.rmi.RemoteException
CfgValidationHolder updateReportTask(CfgReportTask reportTask, boolean checkTimestamp, boolean ignoreWarnings) throws java.rmi.RemoteException
CfgReportTask
object.reportTask
- CfgReportTask
checkTimestamp
- Check timestamp to make sure that object wasn't modified by another userignoreWarnings
- Ignore warnings if any or notCfgValidationHolder
java.rmi.RemoteException
CfgReportTaskHolder getReportTask(CfgReportTaskFilter filter, CfgSortMode sortMode, CfgReportTaskDetails details) throws java.rmi.RemoteException
filter
- CfgReportTaskFilter
sortMode
- CfgSortMode
details
- CfgReportTaskDetails
CfgReportTaskHolder
java.rmi.RemoteException
CfgSnapshot openReportTaskSnapshot(CfgReportTaskFilter filter, CfgSortMode sortMode) throws java.rmi.RemoteException
filter
- CfgReportTaskFilter
sortMode
- CfgSortMode
CfgSnapshot
java.rmi.RemoteException
CfgReportTaskHolder fetchReportTaskFromSnapshot(java.lang.String snapshotID, int firstIndex, int lastIndex, CfgReportTaskDetails details) throws java.rmi.RemoteException
openReportTaskSnapshot
method.snapshotID
- Report Task Snapshot IDfirstIndex
- First object indexlastIndex
- Last object indexdetails
- CfgReportTaskDetails
CfgReportTaskHolder
java.rmi.RemoteException
CfgValidationHolder insertReport(CfgReport report, boolean ignoreWarnings) throws java.rmi.RemoteException
CfgReport
object.report
- CfgReport
ignoreWarnings
- Ignore warnings if any or notCfgValidationHolder
java.rmi.RemoteException
CfgValidationHolder updateReport(CfgReport report, boolean checkTimestamp, boolean ignoreWarnings) throws java.rmi.RemoteException
CfgReport
object.report
- CfgReport
checkTimestamp
- Check timestamp to make sure that object wasn't modified by another userignoreWarnings
- Ignore warnings if any or notCfgValidationHolder
java.rmi.RemoteException
CfgReportHolder getReport(CfgReportFilter filter, CfgSortMode sortMode, CfgReportDetails details) throws java.rmi.RemoteException
filter
- CfgReportFilter
sortMode
- CfgSortMode
details
- CfgReportDetails
CfgReportHolder
java.rmi.RemoteException
CfgSnapshot openReportSnapshot(CfgReportFilter filter, CfgSortMode sortMode) throws java.rmi.RemoteException
filter
- CfgReportFilter
sortMode
- CfgSortMode
CfgSnapshot
java.rmi.RemoteException
CfgReportHolder fetchReportFromSnapshot(java.lang.String snapshotID, int firstIndex, int lastIndex, CfgReportDetails details) throws java.rmi.RemoteException
openReportSnapshot
method.snapshotID
- Report snapshot IDfirstIndex
- First object indexlastIndex
- Last object indexdetails
- CfgReportDetails
CfgReportHolder
java.rmi.RemoteException
Copyright © 2005-2016 Genesys Telecommunications Labs, Inc. All Rights Reserved.