public interface EFrcTemplateTypes
Modifier and Type | Field and Description |
---|---|
static int |
FRC_TEMPLATE_AHT
Average Handle Time template
|
static int |
FRC_TEMPLATE_AHT_OVERLAP
Average Handle Time overlapping template
|
static int |
FRC_TEMPLATE_ASA
Average Speed of Answer template
|
static int |
FRC_TEMPLATE_IOT
Indirectly Occupied Time template
|
static int |
FRC_TEMPLATE_IV
Interaction Volume template
|
static int |
FRC_TEMPLATE_IV_OVERLAP
Interaction Volume overlapping template
|
static int |
FRC_TEMPLATE_MAX_OCCUPANCY
Maximum Occupancy template
|
static int |
FRC_TEMPLATE_OVERHEADS
Overheads template
|
static int |
FRC_TEMPLATE_SERVICE_LEVEL
Service Level template
|
static int |
FRC_TEMPLATE_STAFFING
Staffing template
|
static final int FRC_TEMPLATE_IV
static final int FRC_TEMPLATE_AHT
static final int FRC_TEMPLATE_SERVICE_LEVEL
static final int FRC_TEMPLATE_OVERHEADS
static final int FRC_TEMPLATE_IOT
static final int FRC_TEMPLATE_MAX_OCCUPANCY
static final int FRC_TEMPLATE_IV_OVERLAP
static final int FRC_TEMPLATE_AHT_OVERLAP
static final int FRC_TEMPLATE_STAFFING
static final int FRC_TEMPLATE_ASA
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