Package | Description |
---|---|
com.genesyslab.wfm7.API.service.calendar761 | |
com.genesyslab.wfm7.API.service.config761 | |
com.genesyslab.wfm7.API.service.schedule761 |
Modifier and Type | Method and Description |
---|---|
CalData |
WFMCalendarService761Soap.getAsyncCalendarItemsData(java.lang.String asyncRequestID,
CfgAgentDetails agentDetails)
Gets result of previous asynchronous request for Calendar data.
|
CalData |
WFMCalendarService761Soap.getCalendarItemsFromSnapshot(java.lang.String snapshotID,
int startItem,
int endItem,
int request,
CfgAgentDetails agentDetails)
Retrieve Calendar items from snapshot from index startItem to index endItem.
|
CalSnapshot |
WFMCalendarService761Soap.openCalendarSnapshotForDates(int accessLevel,
CfgAgentFilter agentFilter,
CfgAgentDetails agentDetails,
double[] dates,
int schScenarioID,
CalFilter filter,
CalSort sort)
Opens sorted and filtered snapshot of Calendar items for the specified agents and dates
|
CalData |
WFMCalendarService761Soap.queryCalendarItemsForDates(int accessLevel,
CfgAgentFilter agentFilter,
CfgAgentDetails agentDetails,
double[] dates,
int schScenarioID,
CalFilter filter,
CalSort sort,
int request)
Returns sorted and filtered array of Calendar items for the specified agents and dates.
|
Modifier and Type | Method and Description |
---|---|
CfgAgentHolder |
WFMConfigService761Soap.fetchAgentFromSnapshot(java.lang.String snapshotID,
int firstIndex,
int lastIndex,
CfgAgentDetails details)
Retrieves a portion of Agent data from snapshot earlier created with
openAgentSnapshot method. |
CfgAgentHolder |
WFMConfigService761Soap.fetchAgentFromSnapshotByTeam(java.lang.String snapshotID,
int siteID,
int[] wmTeamId,
CfgAgentDetails details)
Retrieves Agents for a given Team from existing Agent snapshot.
|
CfgAgentHolder |
WFMConfigService761Soap.getAgent(CfgAgentFilter agentFilter,
CfgSortMode sortMode,
CfgAgentDetails details)
|
Modifier and Type | Method and Description |
---|---|
SchAgentDayHolder |
WFMScheduleService761Soap.fetchAgentDayFromSnapshot(java.lang.String schSnapshotID,
int firstAgentIndex,
int lastAgentIndex,
double firstDate,
double lastDate,
SchAgentDayDetails schDetails,
CfgAgentDetails cfgAgentDetails,
boolean autoRefresh)
Retrieves a range of schedule agent days from existing schedule snapshot.
|
SchAgentDayHolder |
WFMScheduleService761Soap.getAgentDay(SchSource source,
int scheduleID,
double startDate,
double endDate,
int timezoneId,
CfgAgentFilter agentFilter,
SchStateFilter stateFilter,
SchSortMode sortMode,
SchAgentDayDetails schDetails,
CfgAgentDetails cfgAgentDetails,
SchTotalsRequest[] totalsRequest)
Loads agent days from the specified schedule for the specified range of dates and specified set of agents.
|
SchAgentStateHolder |
WFMScheduleService761Soap.getAgentState(SchSource source,
int scheduleID,
double startDateTime,
double endDateTime,
int timezoneId,
CfgAgentFilter agentFilter,
SchStateFilter stateFilter,
SchStateDetails schDetails,
CfgAgentDetails cfgAgentDetails)
Loads agent scheduled states of specified type from specified time window.
|
SchAuditLog |
WFMScheduleService761Soap.getAuditLogByID(long auditID,
int siteID,
int[] teamIDArray,
int[] agentIDArray,
double schStartDate,
double schEndDate,
int detailsLevel,
SchAgentDayDetails schDetails,
CfgAgentDetails cfgAgentDetails,
boolean provideScenarioInfo,
boolean provideUserInfo)
Returns information about a specific schedule audit transaction.
|
SchAuditLog |
WFMScheduleService761Soap.getAuditLogResults(java.lang.String requestID,
SchAgentDayDetails schDetails,
CfgAgentDetails cfgAgentDetails,
boolean provideScenarioInfo,
boolean provideUserInfo)
Retrieves Audit Log that was requested asynchronously.
|
CfgAgentHolder |
WFMScheduleService761Soap.getScheduleAgent(int scheduleID,
CfgAgentFilter agentFilter,
int[] agentTypeFilter,
int[] flagFilter,
CfgSortMode sortMode,
CfgAgentDetails cfgAgentDetails) |
SchNotification |
WFMScheduleService761Soap.pollNotification(long timestamp,
int siteID,
int[] teamIDArray,
int[] agentIDArray,
double schStartDate,
double schEndDate,
int detailsLevel,
SchAgentDayDetails schDetails,
CfgAgentDetails cfgAgentDetails)
Polls schedule change notification
|
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