Package | Description |
---|---|
com.genesyslab.wfm7.API.service.adherence720 | |
com.genesyslab.wfm7.API.service.schedule720 |
WFM Schedule Service is part of WFM Server that handles schedule data.
|
com.genesyslab.wfm7.API.service.scheduleTrade720 |
Class and Description |
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SchAgentState
The schedule state is a most basic element of agent's schedule.
|
SchStateInfo
Carries Schedule State descriptive information like name and short name
|
Class and Description |
---|
CfgContractAvailability |
SchActivitySet |
SchAgentDay
Agent Day Schedule or Agent Day is agent's schedule for one day.
|
SchAgentDayHolder
Represents a response for requests to load
SchAgentDay or SchAgentDayShort |
SchAgentDayShort
It is Agent Day Schedule in "short" form.
|
SchAgentQuota |
SchAgentState
The schedule state is a most basic element of agent's schedule.
|
SchAgentStateHolder
Represents a response for requests to load
SchAgentState |
SchAgentTotals
Contains different agent work totals like Total Paid Hours, Total Effective Work Hours and Time Off Hours
or any specified Schedule State summed for specified time period and granularity.
|
SchAssignment |
SchAuditDay
Identifies Schedule Agent Day changes
|
SchAuditLog
Stores Schedule Audit Log
|
SchAuditTransaction
Schedule Audit Transaction record
|
SchAvailability |
SchCandidate
Contains list of agents that qualify for the schedule swap/trade with specified agent.
|
SchCandidateHolder |
SchCoverage |
SchNotification
Stores all schedule changes from one point of time to another.
|
SchPlanningPeriod |
SchScenario |
SchScenarioAgent |
SchScenarioHolder |
SchScenarioParams |
SchScenarioShort |
SchScenarioSite |
SchScenarioSiteStatus |
SchScenarioSnapshot |
SchScenarioWarning |
SchSiteAgents |
SchSnapshot |
SchState
The schedule state is a most basic element of agent's schedule.
|
SchStateID
Schedule State indentifier.
|
SchStateInfo
Carries Schedule State descriptive information like name and short name
|
SchTotalsRequest
A request to calculate agent work totals like Total Paid Hours, Total Effective Work Hours and Time Off Hours
or any specified Schedule State summed for specified time period and granularity.
|
SchValidation
Schedule Agent Day modification validation messages
|
SchValidationHolder
SchValidation holder |
Class and Description |
---|
SchAgentDay
Agent Day Schedule or Agent Day is agent's schedule for one day.
|
SchAgentDayHolder
Represents a response for requests to load
SchAgentDay or SchAgentDayShort |
SchAgentDayShort
It is Agent Day Schedule in "short" form.
|
SchCandidate
Contains list of agents that qualify for the schedule swap/trade with specified agent.
|
SchStateInfo
Carries Schedule State descriptive information like name and short name
|
SchValidationHolder
SchValidation holder |
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