Class and Description |
---|
CfgActivityFilter
Activity request filter
|
CfgAgentDetails
CfgAgentDetails is used to specify details level of Agent information requeted
|
CfgAgentFilter
Defines a filter in the request for Agent information
|
CfgAgentHolder
CfgAgentHolder contains the response to the request to load the
Agent information (
CfgAgent or CfgAgentShort object) . |
CfgAgentShort
"Short" Agent information.
|
CfgSnapshot
Snapshot Info
|
CfgTimeOffBidPeriodFilter
Time Off Bidding Period Filter
|
CfgTimeOffBidPeriodShort
Time Off Bidding Period Short
|
Class and Description |
---|
CfgAccrualRule
Accrual Rule information.
|
CfgAccrualRuleDetails
Specifies request details
|
CfgAccrualRuleFilter
Accrual Rule request filter
|
CfgAccrualRuleHolder
CfgAccrualRuleHolder contains the response to the request to load
Accrual Rule information (
CfgAccrualRule or CfgAccrualRuleShort object) . |
CfgAccrualRuleShort
"Short" Accrual Rule information.
|
CfgActivity
Activity information
|
CfgActivityDetails
CfgActivityDetails used to specify requested details for CfgActivity object.
|
CfgActivityFilter
Activity request filter
|
CfgActivityHolder
CfgActivityHolder contains the response to the request to load
Activity information, (
CfgActivity or CfgActivityShort object) . |
CfgActivityHours
Activity Daily Open Hours
|
CfgActivitySet
Activity Set information
|
CfgActivitySetDetails
Specifies Activity Set request details
|
CfgActivitySetFilter
Defines Activity Set request filter
|
CfgActivitySetHolder
Activity Set Holder.
|
CfgActivitySetShort
Activity Set "short" information
|
CfgActivityShort
"Short" Activity information.
|
CfgActivitySkill
Activity Skill information
|
CfgAgent
Agent information.
|
CfgAgentActivity
Agent Activity information.
|
CfgAgentContract
Agent-Contract association
|
CfgAgentDetails
CfgAgentDetails is used to specify details level of Agent information requeted
|
CfgAgentFilter
Defines a filter in the request for Agent information
|
CfgAgentHolder
CfgAgentHolder contains the response to the request to load the
Agent information (
CfgAgent or CfgAgentShort object) . |
CfgAgentRotation
Agent-Rotation association
|
CfgAgentShort
"Short" Agent information.
|
CfgAgentSkill
Agent Skill information
|
CfgAgentState
Genesys Agent State (Real-Time)
|
CfgAgentTeamHistory
Stores Agent-Team history.
|
CfgAgentTimeOffBonus
Agent Time Off Bonus
|
CfgAgentTimeOffRule
Agent Time Off Rule
|
CfgAgentTimeOffType
Time Off Type association with Agent Time Off Rule
|
CfgAgentUsedBonus
Used Bonus info
|
CfgAppInfo
Contains Application name based on ID.
|
CfgAuditField
Audit Field
|
CfgAuditFilter
Configuration Audit Filter
|
CfgAuditLog
Configuration Audit Log
|
CfgAuditRecord
Configuration Audit Record
|
CfgBreak
Break information
|
CfgBreakDetails
Specifies CfgBreak object request details
|
CfgBreakFilter
Defines CfgBreak request filter.
|
CfgBreakHolder
CfgBreak object holder
|
CfgBreakShort
CfgBreak object "short" info.
|
CfgBU
Business Unit information
|
CfgBUDetails
BU request details.
|
CfgBUFilter
BU request filter
|
CfgBUHolder
CfgBUHolder contains the response to the request to load the
Business Unit information (
CfgBU or CfgBUShort object) . |
CfgBUShort
"Short" Business Unit information
|
CfgCarpool
Carpool information
|
CfgCarpoolAgent
Carpool Agent information
|
CfgCarpoolDetails
Carpool request details
|
CfgCarpoolFilter
Carpool request filter definition
|
CfgCarpoolHolder
Carpool holder
|
CfgCarpoolShort
Short Carpool information
|
CfgColors
Defines default colors for schedule stae types
|
CfgContract
Contract information.
|
CfgContractAvailability
Contract Availability
|
CfgContractDetails
Contract request details
|
CfgContractFilter
Contract request filter definition
|
CfgContractHolder
Contract info holder
|
CfgContractMonthHours
Contract Monthly Hours
|
CfgContractShift
Defines Contract-Shift association
|
CfgContractShort
"Short" Contract information.
|
CfgContractWeekHours
Contract Open Hours
|
CfgDAConfig
Data Aggregator statistics configuration for Activity
|
CfgEnum
Enumerator value description (used in Configuration Audit)
|
CfgExceptionType
Exception Type information.
|
CfgExceptionTypeDetails
Exception Type request details
|
CfgExceptionTypeFilter
Exception Type request filter definition
|
CfgExceptionTypeHolder
CfgExceptionTypeHolder contains the response to the request to load
ExceptionType information (
CfgExceptionType or CfgExceptionTypeShort object) . |
CfgExceptionTypeShort
"Short" Exception Type information.
|
CfgFixedState
Fixed state description (
ECfgFixedStateID ) |
CfgMarkedTime
Marked Time definition
|
CfgMarkedTimeDetails
Marked Time request details
|
CfgMarkedTimeFilter
Marked Time request filter definition
|
CfgMarkedTimeHolder
Marked Time info holder
|
CfgMarkedTimeShort
Marked Time Short info
|
CfgMeal
Meal info
|
CfgMealDetails
Meal request details
|
CfgMealFilter
Meal request filter definition
|
CfgMealHolder
Meal info holder
|
CfgMealShort
Meal short info
|
CfgMeeting
Meeting definition
|
CfgMeetingDetails
Meeting request details
|
CfgMeetingFilter
Meeting request filter definition
|
CfgMeetingHolder
Meeting info holder
|
CfgMeetingShort
Meeting short info
|
CfgMetadata
Metadata information of object property used with audit log
|
CfgNotifyParam
CfgNotifyParam stores the notification configuration for different subsystems.
|
CfgObjectInfo
Basic Configuration Object information used with Audit Log
|
CfgPlanningPeriod
Planning Period information.
|
CfgPlanningPeriodHolder
Planning Period Information Holder
|
CfgProfile
Profile Information
|
CfgProfileDetails
Profile Request Details
|
CfgProfileFilter
Profile request filter
|
CfgProfileHolder
Profile information holder
|
CfgProfileShort
Short Profile information
|
CfgProfileSkill
Profile Skill Information
|
CfgReport
Represents an instance of auto-generated report
|
CfgReportDetails
CfgReportDetails is used to specify details level of Report information request
|
CfgReportFilter
Defines a filter in the request for Report information
|
CfgReportHolder
CfgReportHolder contains the response to the request to load the
CfgReport information. |
CfgReportTask
Describes task that schedules auto-generated report.
|
CfgReportTaskDetails
CfgReportTaskDetails is used to specify details level of Report Task information request
|
CfgReportTaskFilter
Defines a filter in the request for Report Task information
|
CfgReportTaskHolder
CfgReportHolder contains the response to the request to load the
CfgReportTask or CfgReportTaskShort information. |
CfgReportTaskShort
Short form of
CfgReportTask |
CfgRotation
Rotating Pattern information
|
CfgRotationDetails
Rotation request details
|
CfgRotationDistribution
Rotating Pattern Week Distribution
|
CfgRotationFilter
Rotation Pattern request filter
|
CfgRotationHolder
CfgRotationHolder contains the response to the request to load
Rotating Pattern information(
CfgRotation or CfgRotationShort object). |
CfgRotationShort
"Short" Rotating Pattern information.
|
CfgRotationWeek
A Week Pattern in a Rotating Pattern (CfgRotation)
|
CfgRotationWeekDay
A Day Pattern in a Week Pattern (CfgRotationWeek) that is part of a Rotating Patern (CfgRotation)
|
CfgSecurityRole
Security Role Info
|
CfgSecurityRoleDetails
Security Role request details
|
CfgSecurityRoleHolder
Security Role Holder
|
CfgSecurityRoleShort
Security Role Short Information
|
CfgShift
Shift Information
|
CfgShiftBMSequence
Shift Break/Meal Sequence
|
CfgShiftBMSequenceOrder
Shift Break/Meal Sequence Order
|
CfgShiftBreak
Shift Break
|
CfgShiftDetails
Shift request details
|
CfgShiftDuration
Estimated Shift Duration
|
CfgShiftFilter
Shift request filter
|
CfgShiftHolder
Shift Holder
|
CfgShiftMeal
Shift Meal
|
CfgShiftShort
Shift Short Information
|
CfgShiftTaskSequence
Shift Task Sequence association
|
CfgSite
Site information
|
CfgSiteDetails
Site request details
|
CfgSiteFilter
Site request filter
|
CfgSiteHolder
CfgSiteHolder contains the response to the request to load the
Site information (
CfgSite or CfgSiteShort object). |
CfgSiteShort
"Short" Site information.
|
CfgSkill
Skill information
|
CfgSkillDetails
CfgSkill request details
|
CfgSkillFilter
CfgSkill request filter
|
CfgSkillHolder
CfgSkill Holder
|
CfgSkillShort
Skill description information
|
CfgSnapshot
Snapshot Info
|
CfgSortMode
Used to specify a sort mode in request
|
CfgState
Schedule State to State Group mapping information
|
CfgStateDetails
CfgState request details
|
CfgStateFilter
CfgState request filter
|
CfgStateGroup
State Group Information
|
CfgStateGroupDetails
State Group request details
|
CfgStateGroupFilter
State Group request filter
|
CfgStateGroupHolder
State Group Holder
|
CfgStateGroupShort
State Group Short Information
|
CfgStateHolder
CfgState Holder
|
CfgStateMapping
CfgState mapping to
CfgAgentState |
CfgSubsystem
Subsystem Information
|
CfgTaskSequence
Task Sequence information
|
CfgTaskSequenceDetails
Task Sequence request details
|
CfgTaskSequenceFilter
Task Sequence request filter
|
CfgTaskSequenceHolder
Task Sequence Holder
|
CfgTaskSequenceItem
Task Sequence Item
|
CfgTaskSequenceShort
Task Sequence Short Information
|
CfgTeam
Team information
|
CfgTeamDetails
CfgTeamDetails is used to specify details level of Team information requeted
|
CfgTeamFilter
Defines a filter in the request for Team information
|
CfgTeamHistory
Agent-Team history information
|
CfgTeamHolder
CfgTeamHolder contains the response to the request to load
Team information (
CfgTeam or CfgTeamShort object). |
CfgTeamRange
Team Range used with Agent-Team History
|
CfgTeamShort
"Short" Team information.
|
CfgTimeOffBidPeriod
Time Off Bidding Period
|
CfgTimeOffBidPeriodDetails
Time Off Bidding Period request information
|
CfgTimeOffBidPeriodFilter
Time Off Bidding Period Filter
|
CfgTimeOffBidPeriodHolder
Time Off Bidding Period Holder
|
CfgTimeOffBidPeriodShort
Time Off Bidding Period Short
|
CfgTimeOffType
Time Off Type information
|
CfgTimeOffTypeDetails
CfgTimeOffType request details
|
CfgTimeOffTypeFilter
CfgTimeOffType request filter
|
CfgTimeOffTypeHolder
CfgTimeOffTypeHolder contains the response to the request to load
Time Off Type information, (
CfgTimeOffType or CfgTimeOffTypeShort object) . |
CfgTimeOffTypeShort
"Short" Time Off Type information.
|
CfgTimezone
Time Zone information.
|
CfgTimezoneBias
Describes a deviation from a standard Time Zone as a bias, for example DST
|
CfgTimezoneHolder
CfgTimezoneHolder contains the response to the request to load
Time Zone information (
CfgTimezone or CfgTimezoneShort object) . |
CfgTimezoneShort
"Short" Time Zone information.
|
CfgUser
User Information
|
CfgUserDetails
CfgUser request details
|
CfgUserFilter
CfgUser request filter
|
CfgUserHolder
CfgUser Holder
|
CfgUserSecurity
User Team Access
|
CfgUserShort
User Short Info
|
CfgValidationHolder
Contains Configuration Object validation messages.
|
CfgValidationMsg
Contains Configuration Object Validation Message
|
CfgVirtualActivity
Multi-Site Activity information.
|
CfgVirtualActivityDetails
CfgVirtualActivity request details
|
CfgVirtualActivityFilter
CfgVirtualActivity request filter
|
CfgVirtualActivityHolder
CfgVirtualActivityHolder contains the response to the request to load
Multi-Site Activity information (
CfgVirtualActivity or CfgVirtualActivityShort object) . |
CfgVirtualActivityShort
"Short" Multi-Site Activity information
|
Class and Description |
---|
CfgActivityDetails
CfgActivityDetails used to specify requested details for CfgActivity object.
|
CfgActivityFilter
Activity request filter
|
CfgActivityHolder
CfgActivityHolder contains the response to the request to load
Activity information, (
CfgActivity or CfgActivityShort object) . |
CfgAgentDetails
CfgAgentDetails is used to specify details level of Agent information requeted
|
CfgAgentFilter
Defines a filter in the request for Agent information
|
CfgAgentHolder
CfgAgentHolder contains the response to the request to load the
Agent information (
CfgAgent or CfgAgentShort object) . |
CfgAgentShort
"Short" Agent information.
|
CfgBUDetails
BU request details.
|
CfgBUFilter
BU request filter
|
CfgBUHolder
CfgBUHolder contains the response to the request to load the
Business Unit information (
CfgBU or CfgBUShort object) . |
CfgMeeting
Meeting definition
|
CfgProfileFilter
Profile request filter
|
CfgSiteDetails
Site request details
|
CfgSiteFilter
Site request filter
|
CfgSiteHolder
CfgSiteHolder contains the response to the request to load the
Site information (
CfgSite or CfgSiteShort object). |
CfgSnapshot
Snapshot Info
|
CfgSortMode
Used to specify a sort mode in request
|
CfgStateGroupFilter
State Group request filter
|
CfgTeamDetails
CfgTeamDetails is used to specify details level of Team information requeted
|
CfgTeamFilter
Defines a filter in the request for Team information
|
CfgTeamHolder
CfgTeamHolder contains the response to the request to load
Team information (
CfgTeam or CfgTeamShort object). |
CfgUserShort
User Short Info
|
CfgVirtualActivityDetails
CfgVirtualActivity request details
|
CfgVirtualActivityFilter
CfgVirtualActivity request filter
|
CfgVirtualActivityHolder
CfgVirtualActivityHolder contains the response to the request to load
Multi-Site Activity information (
CfgVirtualActivity or CfgVirtualActivityShort object) . |
Class and Description |
---|
CfgActivityDetails
CfgActivityDetails used to specify requested details for CfgActivity object.
|
CfgActivityFilter
Activity request filter
|
CfgActivityHolder
CfgActivityHolder contains the response to the request to load
Activity information, (
CfgActivity or CfgActivityShort object) . |
CfgAgentDetails
CfgAgentDetails is used to specify details level of Agent information requeted
|
CfgAgentFilter
Defines a filter in the request for Agent information
|
CfgAgentHolder
CfgAgentHolder contains the response to the request to load the
Agent information (
CfgAgent or CfgAgentShort object) . |
CfgBUDetails
BU request details.
|
CfgBUFilter
BU request filter
|
CfgBUHolder
CfgBUHolder contains the response to the request to load the
Business Unit information (
CfgBU or CfgBUShort object) . |
CfgMeeting
Meeting definition
|
CfgMeetingShort
Meeting short info
|
CfgProfileFilter
Profile request filter
|
CfgSiteDetails
Site request details
|
CfgSiteFilter
Site request filter
|
CfgSiteHolder
CfgSiteHolder contains the response to the request to load the
Site information (
CfgSite or CfgSiteShort object). |
CfgSnapshot
Snapshot Info
|
CfgSortMode
Used to specify a sort mode in request
|
CfgStateGroupFilter
State Group request filter
|
CfgTeamDetails
CfgTeamDetails is used to specify details level of Team information requeted
|
CfgTeamFilter
Defines a filter in the request for Team information
|
CfgTeamHolder
CfgTeamHolder contains the response to the request to load
Team information (
CfgTeam or CfgTeamShort object). |
CfgVirtualActivityDetails
CfgVirtualActivity request details
|
CfgVirtualActivityFilter
CfgVirtualActivity request filter
|
CfgVirtualActivityHolder
CfgVirtualActivityHolder contains the response to the request to load
Multi-Site Activity information (
CfgVirtualActivity or CfgVirtualActivityShort object) . |
Class and Description |
---|
CfgAgentDetails
CfgAgentDetails is used to specify details level of Agent information requeted
|
CfgAgentFilter
Defines a filter in the request for Agent information
|
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