Workforce Management WFM Integration API Reference

Package com.genesyslab.wfm7.API.service.locator

Locator service used to locate WFM Servers.

See: Description

Package com.genesyslab.wfm7.API.service.locator Description

Locator service used to locate WFM Servers. Locator service resides on WFM Server. It should be used to locate other WFM Servers. In the case of multi-server WFM solution deployment, Locator Service works as a simple load balancer for WFM Servers. Locator service is designed to be used once per session, just before the session is established. Once the session is established, the client will work always with the same server. So, the balancing is done not per request, but per session. Also Locator service can check a user login and password for the calling client and identify, whether given user login is related to agent of supervisor Person object in CME. Locator service is also to be used to locate appropriate Data Aggregator, Builder and Report Server.

Package Specification

Related Documentation

Version 8.5.217.03

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