Package | Description |
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com.genesyslab.wfm7.API.service.schedule750 |
WFM Schedule Service is part of WFM Server that handles schedule data.
|
Modifier and Type | Method and Description |
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SchAgentDayHolder |
WFMScheduleService750Soap.getAgentDay(int source,
int scheduleID,
int siteID,
double startDate,
double endDate,
CfgAgentFilter agentFilter,
SchStateFilter stateFilter,
int[] excludeStates,
int groupMode,
int sortMode,
boolean ascending,
double sortDate,
int stateLayout,
boolean provideStateInfo,
boolean provideActivitySetInfo,
boolean provideAgentInfo,
boolean provideOvertime,
boolean provideTradeEligibility,
SchTotalsRequest[] totalsRequest,
boolean provideTeamInfo,
boolean provideContractInfo,
boolean provideAvailabilityInfo)
Loads agent days from the specified schedule for the specified range of dates and specified set of agents.
|
SchAgentTotals[] |
WFMScheduleService750Soap.getAgentTotals(int source,
int scheduleID,
int siteID,
int[] teamIDArray,
int[] agentIDArray,
SchTotalsRequest[] totalsRequest)
Calculates different totals, such as paid time, work time, and vacation time, for the given agent
for the specified date period(s) and granularity.
|
SchSnapshot |
WFMScheduleService750Soap.openAgentDaySnapshot(int source,
int scheduleID,
int siteID,
double startDate,
double endDate,
CfgAgentFilter agentFilter,
SchStateFilter stateFilter,
int groupMode,
int sortMode,
boolean ascending,
double sortDate,
SchTotalsRequest[] totalsRequest) |
java.lang.String |
WFMScheduleService750Soap.openAgentDaySnapshotAsync(int source,
int scheduleID,
int siteID,
double startDate,
double endDate,
CfgAgentFilter agentFilter,
SchStateFilter stateFilter,
int groupMode,
int sortMode,
boolean ascending,
double sortDate,
SchTotalsRequest[] totalsRequest) |
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