See: Description
Interface | Description |
---|---|
ESchAgentType |
Title: WFM7 API
|
ESchDayFlag | |
ESchDayType | |
ESchGroupMode |
Specifies how returned agent days should be grouped together.
|
ESchScenarioOwnership |
Title: WFM7 API
|
ESchScenarioSortMode |
Title: WFM7 API
|
ESchScenarioStatus |
Title: WFM7 API
|
ESchScenarioType |
Title: WFM7 API
|
ESchSortMode |
Schedule Agent Day Sort Mode Enumeretor.
|
ESchSource |
Specifies schedule source
|
ESchStaffingType |
Title: WFM7 API
|
ESchStateLayout | |
ESchStateType |
Scheduled State Type Enumeration
|
ESchSwapMode |
Title: WFM7 API
|
ESchTotalsType |
Work Totals Granularity Enumeration
|
WFMScheduleService712Soap |
WFM Schedule Service is part of WFM Server that handles schedule data.
|
Class | Description |
---|---|
CfgContractAvailability | |
SchActivitySet | |
SchAgentDay |
Agent Day Schedule or Agent Day is agent's schedule for one day.
|
SchAgentDayHolder |
Represents a response for requests to load
SchAgentDay or SchAgentDayShort |
SchAgentDayShort |
It is Agent Day Schedule in "short" form.
|
SchAgentQuota | |
SchAgentState |
The schedule state is a most basic element of agent's schedule.
|
SchAgentStateHolder |
Represents a response for requests to load
SchAgentState |
SchAgentTotals |
Contains different agent work totals like Total Paid Hours, Total Effective Work Hours and Time Off Hours
or any specified Schedule State summed for specified time period and granularity.
|
SchAssignment | |
SchAvailability | |
SchCandidate |
Contains list of agents that qualify for the schedule swap/trade with specified agent.
|
SchCandidateHolder | |
SchCoverage | |
SchPlanningPeriod | |
SchScenario | |
SchScenarioAgent | |
SchScenarioHolder | |
SchScenarioParams | |
SchScenarioShort | |
SchScenarioSite | |
SchScenarioSiteStatus | |
SchScenarioSnapshot | |
SchScenarioWarning | |
SchSiteAgents | |
SchSnapshot | |
SchState |
The schedule state is a most basic element of agent's schedule.
|
SchStateID |
Schedule State indentifier.
|
SchStateInfo |
Carries Schedule State descriptive information like name and short name
|
SchTotalsRequest |
A request to calculate agent work totals like Total Paid Hours, Total Effective Work Hours and Time Off Hours
or any specified Schedule State summed for specified time period and granularity.
|
SchValidation |
Schedule Agent Day modification validation messages
|
SchValidationHolder |
SchValidation holder |
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