Package | Description |
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com.genesyslab.wfm7.API.service.schedule750 |
WFM Schedule Service is part of WFM Server that handles schedule data.
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Modifier and Type | Method and Description |
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java.lang.String |
WFMScheduleService750Soap.applyCalendarItemsAsync(int scheduleID,
int siteID,
double startDate,
double endDate,
CfgAgentFilter agentFilter,
SchStateFilter stateFilter,
boolean autoCommit)
Applies non-scheduled calendar items to the schedule, if possible.
|
java.lang.String |
WFMScheduleService750Soap.commitPendingAgentDay(int scheduleID,
int siteID,
double[] days,
CfgAgentFilter agentFilter,
SchStateFilter stateFilter) |
java.lang.String |
WFMScheduleService750Soap.deleteState(int scheduleID,
int siteID,
CfgAgentFilter agentFilter,
SchStateFilter stateFilter,
SchState[] states,
boolean ignoreWarnings,
boolean allOrNothing,
boolean autoCommit)
Deletes the specified scheduled state(s) from the agent(s) schedules.
|
SchAgentDayHolder |
WFMScheduleService750Soap.getAgentDay(int source,
int scheduleID,
int siteID,
double startDate,
double endDate,
CfgAgentFilter agentFilter,
SchStateFilter stateFilter,
int[] excludeStates,
int groupMode,
int sortMode,
boolean ascending,
double sortDate,
int stateLayout,
boolean provideStateInfo,
boolean provideActivitySetInfo,
boolean provideAgentInfo,
boolean provideOvertime,
boolean provideTradeEligibility,
SchTotalsRequest[] totalsRequest,
boolean provideTeamInfo,
boolean provideContractInfo,
boolean provideAvailabilityInfo)
Loads agent days from the specified schedule for the specified range of dates and specified set of agents.
|
SchAgentStateHolder |
WFMScheduleService750Soap.getAgentState(int source,
int scheduleID,
int siteID,
double startDateTime,
double endDateTime,
CfgAgentFilter agentFilter,
SchStateFilter stateFilter,
int stateLayout,
boolean provideStateInfo)
Loads agent scheduled states of specified type from specified time window.
|
SchCoverageHolder |
WFMScheduleService750Soap.getStateGroupCoverage(int source,
int scheduleID,
int siteID,
double startDate,
double endDate,
CfgAgentFilter agentFilter,
SchStateFilter stateFilter,
int[] stateGroups,
int granularity)
Calculates the schedule state group coverage for every specified state group, taking schedules of specified
agents.
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java.lang.String |
WFMScheduleService750Soap.insertAgentDay(int scheduleID,
int siteID,
CfgAgentFilter agentFilter,
SchStateFilter stateFilter,
SchAgentDay[] agentDayArray,
boolean buildAgentDay,
boolean ignoreWarnings,
boolean allOrNothing,
boolean autoCommit)
Used to insert the same agent day schedule(s) for multiple agents.
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java.lang.String |
WFMScheduleService750Soap.insertState(int scheduleID,
int siteID,
CfgAgentFilter agentFilter,
SchStateFilter stateFilter,
SchState[] states,
boolean ignoreWarnings,
boolean allOrNothing,
boolean autoCommit)
Used to insert the same schedule states into different agents' schedules.
|
SchSnapshot |
WFMScheduleService750Soap.openAgentDaySnapshot(int source,
int scheduleID,
int siteID,
double startDate,
double endDate,
CfgAgentFilter agentFilter,
SchStateFilter stateFilter,
int groupMode,
int sortMode,
boolean ascending,
double sortDate,
SchTotalsRequest[] totalsRequest) |
java.lang.String |
WFMScheduleService750Soap.openAgentDaySnapshotAsync(int source,
int scheduleID,
int siteID,
double startDate,
double endDate,
CfgAgentFilter agentFilter,
SchStateFilter stateFilter,
int groupMode,
int sortMode,
boolean ascending,
double sortDate,
SchTotalsRequest[] totalsRequest) |
java.lang.String |
WFMScheduleService750Soap.rollbackPendingAgentDay(int scheduleID,
int siteID,
double[] days,
CfgAgentFilter agentFilter,
SchStateFilter stateFilter) |
java.lang.String |
WFMScheduleService750Soap.validateScheduleAsync(int source,
int scheduleID,
int siteID,
double startDate,
double endDate,
CfgAgentFilter agentFilter,
SchStateFilter stateFilter)
Validates the specified range of the schedule.
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