AgentTimeoffBonus |
AgentTimeOffIndicators |
AgentTimeoffRules |
AgentUsedBonus |
AvailableAgents |
AvailableAgentsForDate |
CalAgentDateTimeOffBalance |
CalAgentPatterns
Agent Availability Patterns
|
CalAuditItem
Identifies Calendar Item changes
|
CalAvailabilityPattern |
CalAvailabilityPatternHeader |
CalAvailabilityPatternWeek |
CalBonusBalance |
CalData |
CalDataIndicator |
CalDateShift |
CalDateShiftHolder |
CalDateTimeOffBalanceInformation |
CalFilter |
CalItemError |
CalItemInformation
Calendar Item information
|
CalItemShortInformation
Calendar Item "short" information
|
CalItemWarning
Calendar warning
|
CalLimitData |
CalLimitInformation |
CalNotification
Stores all calendar data changes taking place over the course of
a given period of time.
|
CalShift |
CalShiftHolder |
CalShiftInfo |
CalSnapshot |
CalSort |
CalTimeOffConfiguration |
CalTimeOffInformation |
CalUpdatedSnapshot |
CalValidationHolder
Calendar validation holder contains errors and warnings
|
DateTimeOffIndicators |
PossibleDayOffs |
PossibleDayOffsForDate |
SchAgentTotals
Contains different agent work totals, such as Total Paid Hours, Total Effective Work Hours,
and Time Off Hours, or any specified Schedule State summed for the specified time period and granularity.
|
SchSource
Defines Schedule Source
|
SchTotalsRequest
A request to calculate agent work totals, such as Total Paid Hours, Total Effective Work Hours, and Time Off Hours,
or any specified Schedule State summed for the specified time period and granularity.
|
ShiftHolder |
WaitListIndicators |
WeekdayAdjustmentPct |