Interface | Description |
---|---|
ESchActionType | |
ESchAgentType |
Schedule Scenario Agent Type Enumerator
|
ESchAuditLevel | |
ESchDayFlag | |
ESchDayType | |
ESchGranularity | |
ESchGroupMode |
Specifies how returned agent days should be grouped together.
|
ESchRankingSystem | |
ESchScenarioOwnership |
Scenario ownership/visibility enumerator
|
ESchScenarioSortMode |
Title: WFM7 API
|
ESchScenarioStatus |
Scenario Status enumerator
|
ESchScenarioType |
Title: WFM7 API
|
ESchSortMode |
Schedule Agent Day Sort Mode Enumerator.
|
ESchSource |
Specifies schedule source
|
ESchSourceID | |
ESchStaffingType |
Title: WFM7 API
|
ESchStateLayout | |
ESchStateType |
Scheduled State Type Enumeration
|
ESchSwapMode |
Title: WFM7 API
|
ESchTeamConstraints | |
ESchTotalsType |
Work Totals Granularity Enumeration
|
WFMScheduleService761Soap |
The WFM Schedule Service is the part of WFM Server that handles schedule data.
|
Class | Description |
---|---|
SchActivitySet | |
SchAgentDay |
Agent Day Schedule, or Agent Day, is an agent's schedule for one day.
|
SchAgentDayDetails |
Request details for
SchAgentDay |
SchAgentDayHolder |
Represents a response to requests to load
SchAgentDay or SchAgentDayShort |
SchAgentDayShort |
Agent Day Schedule in "short" form: contains all the Agent Day information, except the scheduled states.
|
SchAgentQuota | |
SchAgentState |
The Scheduled state is the most basic element of an agent's schedule.
|
SchAgentStateHolder |
Represents a response for requests to load
SchAgentState |
SchAgentTotals |
Contains different agent work totals, such as Total Paid Hours, Total Effective Work Hours,
and Time Off Hours, or any specified Schedule State summed for the specified time period and granularity.
|
SchAssignment | |
SchAuditDay |
Identifies changes to Schedule Agent Day
|
SchAuditLog |
Stores the Schedule Audit Log
|
SchAuditTransaction |
Schedule Audit Transaction record
|
SchAvailability | |
SchBid |
Agent Schedule Bid
|
SchBiddingParams |
Schedule Bidding Parameters
|
SchCandidate |
Contains a list of agents who qualify for the schedule swap/trade with specified agent.
|
SchCandidateHolder |
Schedule Candidates holder
|
SchCoverage | |
SchCoverageHolder |
Schedule state group coverage holder
|
SchNotification |
Stores all schedule changes from one point of time to another.
|
SchPlanningPeriod | |
SchScenario |
Schedule Scenario definition
|
SchScenarioAgent |
Scenario Agent information
|
SchScenarioHolder |
Schedule Scenario Holder
|
SchScenarioParams |
Schedule scenario parameters
|
SchScenarioProfile | |
SchScenarioShort |
Schedule Scenario "short" information
|
SchScenarioSite |
Schedule Scenario Site Information
|
SchScenarioSiteStatus |
Schedule Scenario Site Status
|
SchScenarioSnapshot | |
SchScenarioWarning | |
SchSiteAgents | |
SchSnapshot | |
SchSortMode |
Defines Sort Mode for
SchAgentDay |
SchSource |
Defines Schedule Source
|
SchState |
The schedule state is the most basic element of an agent's schedule.
|
SchStateCoverage |
Contains coverage for one schedule state group
|
SchStateDetails |
Request details for
SchAgentState |
SchStateFilter |
Schedule State Filter
|
SchStateID |
Schedule State indentifier.
|
SchStateInfo |
Carries Schedule State descriptive information, such as name and short name
|
SchTeamAssignment | |
SchTeamProfile | |
SchTotalsRequest |
A request to calculate agent work totals, such as Total Paid Hours, Total Effective Work Hours, and Time Off Hours,
or any specified Schedule State summed for the specified time period and granularity.
|
SchValidation |
Schedule Agent Day modification validation messages
|
SchValidationHolder |
SchValidation holder |
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