Class and Description |
---|
CfgAgentDetails
CfgAgentDetails is used to specify details level of Agent information requeted
|
CfgAgentFilter
Defines a filter in the request for Agent information
|
CfgAgentHolder
CfgAgentHolder contains the response to the request to load the
Agent information (
CfgAgent or CfgAgentShort object) . |
Class and Description |
---|
CfgAccrualRule
Accrual Rule information.
|
CfgAccrualRuleDetails |
CfgAccrualRuleFilter |
CfgAccrualRuleHolder
CfgAccrualRuleHolder contains the response to the request to load
Accrual Rule information (
CfgAccrualRule or CfgAccrualRuleShort object) . |
CfgAccrualRuleShort
"Short" Accrual Rule information.
|
CfgActivity
Activity information
|
CfgActivityDetails |
CfgActivityFilter |
CfgActivityHolder
CfgActivityHolder contains the response to the request to load
Activity information, (
CfgActivity or CfgActivityShort object) . |
CfgActivityHours
Activity Daily Open Hours
|
CfgActivitySet
Activity Set information
|
CfgActivitySetHolder |
CfgActivitySetShort
Activity Set "short" information
|
CfgActivityShort
"Short" Activity information.
|
CfgActivitySkill
Activity Skill information
|
CfgAgent
Agent information.
|
CfgAgentDetails
CfgAgentDetails is used to specify details level of Agent information requeted
|
CfgAgentFilter
Defines a filter in the request for Agent information
|
CfgAgentHolder
CfgAgentHolder contains the response to the request to load the
Agent information (
CfgAgent or CfgAgentShort object) . |
CfgAgentShort
"Short" Agent information.
|
CfgAgentSkill
Agent Skill information
|
CfgAgentState
Genesys Agent State (Real-Time)
|
CfgAgentTimeOffRule
Agent Time Off Rule
|
CfgBreak |
CfgBreakHolder |
CfgBreakShort |
CfgBU
Business Unit information
|
CfgBUDetails |
CfgBUHolder
CfgBUHolder contains the response to the request to load the
Business Unit information (
CfgBU or CfgBUShort object) . |
CfgBUShort
"Short" Business Unit information
|
CfgColors
Defines "general" schedule type colors
|
CfgContract
Contract information.
|
CfgContractAvailability
Contract Availability
|
CfgContractHolder
CfgContractHolder contains the response to the request to load
Contract information (
CfgContract or CfgContractShort object). |
CfgContractMonthHours
Contract Monthly Work Hours
|
CfgContractShort
"Short" Contract information.
|
CfgContractWeekHours
Contract Open Hours
|
CfgExceptionType
Exception Type information.
|
CfgExceptionTypeHolder
CfgExceptionTypeHolder contains the response to the request to load
ExceptionType information (
CfgExceptionType or CfgExceptionTypeShort object) . |
CfgExceptionTypeShort
"Short" Exception Type information.
|
CfgFixedState |
CfgGlobalSettings
Contains Global Settings
|
CfgMarkedTime
Marked Time definition
|
CfgMarkedTimeHolder |
CfgMarkedTimeShort
Marked Time "Short" information
|
CfgMeal |
CfgMealHolder |
CfgMealShort |
CfgMeeting
Meeting definition
|
CfgMeetingHolder |
CfgMeetingShort |
CfgNotifyParam |
CfgPlanningPeriod |
CfgPlanningPeriodHolder |
CfgProfile |
CfgProfileDetails
CfgAgentDetails is used to specify details level of Agent information requeted
|
CfgProfileFilter
Defines a filter in the request for Agent information
|
CfgProfileHolder |
CfgProfileShort |
CfgProfileSkill |
CfgReport
Represents an instance of auto-generated report
|
CfgReportDetails
CfgReportDetails is used to specify details level of Report information request
|
CfgReportFilter
Defines a filter in the request for Report information
|
CfgReportHolder
CfgReportHolder contains the response to the request to load the
CfgReport information. |
CfgReportTask
Describes task that schedules auto-generated report.
|
CfgReportTaskDetails
CfgReportTaskDetails is used to specify details level of Report Task information request
|
CfgReportTaskFilter
Defines a filter in the request for Report Task information
|
CfgReportTaskHolder
CfgReportHolder contains the response to the request to load the
CfgReportTask or CfgReportTaskShort information. |
CfgReportTaskShort
Short form of
CfgReportTask |
CfgRotation
Rotating Pattern information
|
CfgRotationHolder
CfgRotationHolder contains the response to the request to load
Rotating Pattern information(
CfgRotation or CfgRotationShort object). |
CfgRotationShort
"Short" Rotating Pattern information.
|
CfgRotationWeek
A Week Pattern in a Rotating Pattern (CfgRotation)
|
CfgRotationWeekDay
A Day Pattern in a Week Pattern (CfgRotationWeek) that is part of a Rotating Patern (CfgRotation)
|
CfgShift |
CfgShiftBMSequence |
CfgShiftBMSequenceOrder |
CfgShiftBreak |
CfgShiftDetails |
CfgShiftFilter |
CfgShiftHolder |
CfgShiftMeal |
CfgShiftShort |
CfgSite
Site information
|
CfgSiteActivity
Site Activity information -- used in the CfgVirtualActivity object
|
CfgSiteDetails |
CfgSiteHolder
CfgSiteHolder contains the response to the request to load the
Site information (
CfgSite or CfgSiteShort object). |
CfgSiteShort
"Short" Site information.
|
CfgSkill
Skill information
|
CfgSnapshot |
CfgSortMode
Used to specify a sort mode in request
|
CfgState |
CfgStateGroup |
CfgStateGroupHolder |
CfgStateGroupShort |
CfgStateHolder |
CfgStateMapping |
CfgSubsystem |
CfgTaskSequence |
CfgTaskSequenceHolder |
CfgTaskSequenceItem |
CfgTaskSequenceShort |
CfgTeam
Team information
|
CfgTeamDetails
CfgTeamDetails is used to specify details level of Team information requeted
|
CfgTeamFilter
Defines a filter in the request for Team information
|
CfgTeamHolder
CfgTeamHolder contains the response to the request to load
Team information (
CfgTeam or CfgTeamShort object). |
CfgTeamShort
"Short" Team information.
|
CfgTimeOffType
Time Off Type information
|
CfgTimeOffTypeDetails |
CfgTimeOffTypeFilter |
CfgTimeOffTypeHolder
CfgTimeOffTypeHolder contains the response to the request to load
Time Off Type information, (
CfgTimeOffType or CfgTimeOffTypeShort object) . |
CfgTimeOffTypeShort
"Short" Time Off Type information.
|
CfgTimezone
Time Zone information.
|
CfgTimezoneBias
Describes a deviation from a standard Time Zone as a bias, for example DST
|
CfgTimezoneHolder
CfgTimezoneHolder contains the response to the request to load
Time Zone information (
CfgTimezone or CfgTimezoneShort object) . |
CfgTimezoneShort
"Short" Time Zone information.
|
CfgUser |
CfgUserHolder |
CfgUserShort |
CfgUserTeam |
CfgValidationHolder
Contains Configuration Object validation messages.
|
CfgValidationMsg
Contains Configuration Object Validation Message
|
CfgVirtualActivity
Multi-Site Activity information.
|
CfgVirtualActivityDetails |
CfgVirtualActivityFilter |
CfgVirtualActivityHolder
CfgVirtualActivityHolder contains the response to the request to load
Multi-Site Activity information (
CfgVirtualActivity or CfgVirtualActivityShort object) . |
CfgVirtualActivityShort
"Short" Multi-Site Activity information
|
Class and Description |
---|
CfgActivityDetails |
CfgActivityHolder
CfgActivityHolder contains the response to the request to load
Activity information, (
CfgActivity or CfgActivityShort object) . |
CfgAgentDetails
CfgAgentDetails is used to specify details level of Agent information requeted
|
CfgAgentFilter
Defines a filter in the request for Agent information
|
CfgAgentHolder
CfgAgentHolder contains the response to the request to load the
Agent information (
CfgAgent or CfgAgentShort object) . |
CfgAgentShort
"Short" Agent information.
|
CfgMeeting
Meeting definition
|
CfgSiteDetails |
CfgSiteHolder
CfgSiteHolder contains the response to the request to load the
Site information (
CfgSite or CfgSiteShort object). |
CfgSnapshot |
CfgSortMode
Used to specify a sort mode in request
|
CfgTeamDetails
CfgTeamDetails is used to specify details level of Team information requeted
|
CfgTeamHolder
CfgTeamHolder contains the response to the request to load
Team information (
CfgTeam or CfgTeamShort object). |
CfgUserShort |
CfgVirtualActivityDetails |
CfgVirtualActivityHolder
CfgVirtualActivityHolder contains the response to the request to load
Multi-Site Activity information (
CfgVirtualActivity or CfgVirtualActivityShort object) . |
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