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Genesys 8.1 SCXML Technical Reference |
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< Functional Modules Interaction Interface > |
This Interface provides the ability to allow the orchestration logic to request the appropriate resource for some processing and return the appropriate address information for the resource. The current URS functionality (queuing, prioritization, and so on) will be used for this interface. In addition to core queuing and target selection, this functional module interface will also support outbound interaction processing.
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Genesys 8.1 SCXML Technical Reference |
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< Functional Modules Interaction Interface > |