Section II – Functional Modules > Classification Interface         Bottom of Page
Genesys 8.1
SCXML Technical Reference
< Context Services            Campaign Interface >

Classification Interface

This interface provides the ability to classify and screen interaction content to help the orchestration logic determine what the customer wants.




Section II – Functional Modules > Classification Interface         Top of Page
Genesys 8.1
SCXML Technical Reference
< Context Services            Campaign Interface >