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Genesys 8.1 SCXML Technical Reference |
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< Routing Rules Functions > |
This is the global root object for the Queue functional module interface. This object is maintained by the Queue functional module that implements this interface.
The name of the object will be "_genesys.queue".
There are currently no data properties associated with this object.
This represents the DNIS overwrite type enumeration. This enumeration is maintained by the orchestration platform.
This is the set of properties for the object:
Name |
Access |
Type |
Default Value |
Valid Values |
Description |
---|---|---|---|---|---|
UseNone |
read only |
integer |
none |
0 |
Use nothing to overwrite the DNIS. |
UseANI |
read only |
integer |
none |
1 |
Use the ANI value to overwrite the DNIS. |
UseDNIS |
read only |
integer |
none |
2 |
Use the DNIS value to overwrite the DNIS. |
UseConfig |
read only |
integer |
none |
3 |
Use a configuration value to overwrite the DNIS. |
UseValue |
read only |
integer |
none |
4 |
Use the supplied value to overwrite the DNIS. |
This represents the rType enumeration. This enumeration is maintained by the orchestration platform.
This is the set of properties for the object:
Name |
Access |
Type |
Default Value |
Valid Values |
Description |
---|---|---|---|---|---|
RouteTypeUnknown |
read only |
integer |
none |
0 |
This represents an unknown route type |
RouteTypeDefault |
read only |
integer |
none |
1 |
This represents a default route type |
RouteTypeLabel |
read only |
integer |
none |
2 |
This represents a label route type |
RouteTypeOverwriteDNIS |
read only |
integer |
none |
3 |
This represents an overwrite DNIS route type |
RouteTypeDDD |
read only |
integer |
none |
4 |
This represents a DDD route type |
RouteTypeIDDD |
read only |
integer |
none |
5 |
This represents an IDDD route type |
RouteTypeDirect |
read only |
integer |
none |
6 |
This represents a direct route type |
RouteTypeReject |
read only |
integer |
none |
7 |
This represents a reject route type |
RouteTypeAnnouncement |
read only |
integer |
none |
8 |
This represents an announcement route type |
RouteTypePostFeature |
read only |
integer |
none |
9 |
This represents a post feature route type |
RouteTypeDirectAgent |
read only |
integer |
none |
10 |
This represents a direct agent route type |
RouteTypePriority |
read only |
integer |
none |
11 |
This represents a priority route type |
RouteTypeDirectPriority |
read only |
integer |
none |
12 |
This represents a direct priority route type |
RouteTypeGetFromDN |
read only |
integer |
none |
12 |
This represents a from DN route type |
RouteTypeAgentID |
read only |
integer |
none |
13 |
This represents an agent ID route type |
RouteTypeCallDisconnect |
read only |
integer |
none |
14 |
This represents a call disconnect route type |
This represents the quotaType enumeration. This enumeration is maintained by the orchestration platform.
This is the set of properties for the object:
Name |
Access |
Type |
Default Value |
Valid Values |
Description |
---|---|---|---|---|---|
QuotaMin |
read only |
integer |
none |
0 |
This means to filter on the minimum quota values |
QuotaTarget |
read only |
integer |
none |
1 |
This represents means to filter on the target-based quota values |
QuotaMax |
read only |
integer |
none |
2 |
This means to filter on the maximum quota values |
This represents the statcond enumeration. This enumeration is maintained by the orchestration platform.
This is the set of properties for the object:
Name |
Access |
Type |
Default Value |
Valid Values |
Description |
---|---|---|---|---|---|
ReadyIfLess |
read only |
integer |
none |
0 |
This represents the condition where the agent is ready and the associated statistic is less than the threshold value. |
ReadyIfGreater |
read only |
integer |
none |
1 |
This represents the condition where the agent is ready and the associated statistic is greater than the threshold value. |
ReadyIfNotGreater |
read only |
integer |
none |
2 |
This represents the condition where the agent is ready and the associated statistic is not greater than the threshold value. |
ReadyIfNotLess |
read only |
integer |
none |
3 |
This represents the condition where the agent is ready and the associated statistic is not less than the threshold value. |
This represents the usecapcond enumeration. This enumeration is maintained by the orchestration platform.
This is the set of properties for the object:
Name |
Access |
Type |
Default Value |
Valid Values |
Description |
---|---|---|---|---|---|
OnStatError |
read only |
integer |
none |
0 |
This indicates to use the statistical tables from the configuration layer when there is an error with the Stat Server results. |
Never |
read only |
integer |
none |
1 |
This indicates to never use the statistical tables |
Only |
read only |
integer |
none |
2 |
This indicates to only use the statistical tables. |
The object management and ownership policies for this functional module interface are:
<invoke>
or <session:start>
with the <param>
elements.<send>
action element or the Web 2.0 API equivalent of the <send>
element. This will allow any session or external application to get any property or object on any session.
|
Genesys 8.1 SCXML Technical Reference |
||
< Routing Rules Functions > |