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Genesys 8.1 SCXML Technical Reference |
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< Action Elements |
The event namespace convention is voice.xxxx.
The following are the Voice action result events:
Event |
Attributes |
Description |
---|---|---|
voice.createcall.done |
This event indicates the success of the request and that the interaction has been created. |
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requestid |
This is the ID associated with the request. |
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interactionid |
This is the interaction ID associated with the interaction that was created. |
|
error.voice.createcall |
This indicates that an abnormal condition occurred while trying to perform the request. This event will be sent as a result of a timeout of the request as well as due to problems with the request or interaction itself. |
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requestid |
This is the ID associated with the request. |
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interactionid |
This is the ID associated with the interaction that might have been created in conjunction with this request, but has failed. |
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error |
This is the type of error that occurred:
|
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description |
This is a more detailed description of the error. |
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voice.hold.done |
This event indicates the success of the request and that the specified resource's device is going on hold for the call. |
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requestid |
This is the ID associated with the request. |
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interactionid |
This is the interaction ID associated with the interaction that was created. |
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error.voice.hold |
This indicates that an abnormal condition occurred while trying to perform the request. This event will be sent as a result of a timeout of the request as well as due to problems with the request or interaction itself. |
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requestid |
This is the ID associated with the request. |
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interactionid |
This is the ID associated with the interaction that might have been created in conjunction with this request, but has failed. |
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error |
This is the type of error that occurred:
|
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description |
This is a more detailed description of the error. |
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voice.retrieve.done |
This event indicates the success of the request and that the specified resource's device is going to be retrieved from hold for the call. |
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requestid |
This is the ID associated with the request. |
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interactionid |
This is the interaction ID associated with the interaction that was created. |
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error.voice.retrieve |
This indicates that an abnormal condition occurred while trying to perform the request. This event will be sent as a result of a timeout of the request as well as due to problems with the request or interaction itself. |
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requestid |
This is the ID associated with the request. |
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interactionid |
This is the ID associated with the interaction that might have been created in conjunction with this request, but has failed. |
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error |
This is the type of error that occurred:
|
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description |
This is a more detailed description of the error. |
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voice.consultation.done |
This event indicates the success of the request and that the specified resource's device is going to put an existing call on hold and create a new call. |
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requestid |
This is the ID associated with the request. |
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interactionid |
This is the interaction ID associated with the interaction that was created. |
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error.voice.consultation |
This indicates that an abnormal condition occurred while trying to perform the request. This event will be sent as a result of a timeout of the request as well as due to problems with the request or interaction itself. |
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requestid |
This is the ID associated with the request. |
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interactionid |
This is the ID associated with the interaction that might have been created in conjunction with this request, but has failed. |
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error |
This is the type of error that occurred:
|
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description |
This is a more detailed description of the error. |
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voice.alternate.done |
This event indicates the success of the request and that the specified resource's devices are going to alternate between calls. |
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requestid |
This is the ID associated with the request. |
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interactionid |
This is the interaction ID associated with the interaction that was created. |
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error.voice.alternate |
This indicates that an abnormal condition occurred while trying to perform the request. This event will be sent as a result of a timeout of the request as well as due to problems with the request or interaction itself. |
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requestid |
This is the ID associated with the request. |
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interactionid |
This is the ID associated with the interaction that might have been created in conjunction with this request, but has failed. |
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error |
This is the type of error that occurred:
|
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description |
This is a more detailed description of the error. |
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voice.reconnect.done |
This event indicates the success of the request and that the specified resource's devices are going to drop the active call and retrieve the held call. |
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requestid |
This is the ID associated with the request. |
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interactionid |
This is the interaction id associated with the interaction that was created. |
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error.voice.reconnect |
This indicates that an abnormal condition occurred while trying to perform the request. This event will be sent as a result of a timeout of the request as well as due to problems with the request or interaction itself. |
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requestid |
This is the ID associated with the request. |
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interactionid |
This is the ID associated with the interaction that might have been created in conjunction with this request, but has failed. |
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error |
This is the type of error that occurred:
|
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description |
This is a more detailed description of the error. |
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voice.conference.done |
This event indicates the success of the request and that the specified resource's devices are going to conference two calls. |
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requestid |
This is the ID associated with the request. |
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interactionid |
This is the interaction ID associated with the interaction that was created. |
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error.voice.conference |
This indicates that an abnormal condition occurred while trying to perform the request. This event will be sent as a result of a timeout of the request as well as due to problems with the request or interaction itself. |
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requestid |
This is the ID associated with the request. |
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interactionid |
This is the ID associated with the interaction that might have been created in conjunction with this request, but has failed. |
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error |
This is the type of error that occurred:
|
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description |
This is a more detailed description of the error. |
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voice.transfer.done |
This event indicates the success of the request and that the specified resource's devices are going to transfer a call. |
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requestid |
This is the ID associated with the request. |
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interactionid |
This is the interaction ID associated with the interaction that was created. |
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error.voice.transfer |
This indicates that an abnormal condition occurred while trying to perform the request. This event will be sent as a result of a timeout of the request as well as due to problems with the request or interaction itself. |
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requestid |
This is the ID associated with the request. |
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interactionid |
This is the ID associated with the interaction that might have been created in conjunction with this request, but has failed. |
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error |
This is the type of error that occurred:
|
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description |
This is a more detailed description of the error. |
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voice.privateservice.done |
This event is sent when the request has been accepted by the underlying functional module and that it is able to send it. It is not an indication that the T-Server has handled or accepted the event. |
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requestid |
This is the ID associated with the request. |
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interactionid |
This is the ID associated with the interaction that was passed to the <privateservice> action. |
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error.voice.privateservice |
This indicates that an abnormal condition occurred while trying to perform the request. This event may be seen as a result of failing to send the message or may occur after the target T-Server has received and attempted to process the event. In the case of failing to send the request it will be sent as a result of a timeout of the request as well as due to problems with the request or interaction itself as described in the error and the description. If this occurs as a result of an error in the processing of the request by the T-Server the error property will be set to indicate |
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requestid |
This is the ID associated with the request. |
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interactionid |
This is the ID associated with the interaction that was passed to the <privateservice> action. |
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error |
This is the type of error that occurred:
|
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description |
This is a more detailed description of the error. |
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properties |
This is an ECMAScript object that represents the various properties of the |
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Genesys 8.1 SCXML Technical Reference |
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< Action Elements |