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Genesys 8.1 SCXML Technical Reference |
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< Web API Queue Interface > |
Each functional module must implement a set of functional module interfaces (one or many). These functional module interfaces are defined below. Each functional module interface defines the following aspects (see sub-sections for more details):
Genesys will implement the following functional modules with the appropriate set of functional module interfaces:
Functional Module |
Functional Module interfaces implemented |
---|---|
queue |
|
interaction |
Interaction Interface, Voice Interaction Interface, Msgbased Interaction Interface, Chat Interaction Interface |
dialog |
|
resource |
|
statistic |
|
classification |
|
session |
|
web api |
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Genesys 8.1 SCXML Technical Reference |
||
< Web API Queue Interface > |