|
Genesys 8.1 SCXML Technical Reference |
||
< Action Elements |
The event namespace convention is classification.xxxx.
The following are the classification action result events.
Event |
Attributes |
Description |
---|---|---|
classification.classify.done |
This event indicates the success of the request and that the interaction has been classified. |
|
requestid |
This is the ID associated with the request. |
|
categories |
This is an array of category objects which have met the criteria associated with this request and the interaction. The array is ordered from highest relevancy to lowest. |
|
error.classification.classify |
This indicates that an abnormal condition occurred while trying to perform the request. This event will be sent as a result of a timeout of the request as well as due to problems with the request or the interaction itself. |
|
requestid |
This is the ID associated with the request. |
|
error |
This is the type of error that occurred:
|
|
description |
This is a more detailed description of the error. |
|
classification.screen.done |
This event indicates the success of the request and that the interaction has been screened. |
|
requestid |
This is the ID associated with the request. |
|
rules |
This is an array of screenrule objects which have met the criteria associated with this request and the interaction. |
|
categories |
This is an array of category objects which have met the criteria associated with this request and the interaction. The array is ordered from highest relevancy to lowest. |
|
error.classification.screen |
This indicates that an abnormal condition occurred while trying to perform the request. This event will be sent as a result of a timeout of the request as well as due to problems with the request or interaction itself. |
|
requestid |
This is the ID associated with the request. |
|
error |
This is the type of error that occurred:
|
|
description |
This is a more detailed description of the error. |
|
Genesys 8.1 SCXML Technical Reference |
||
< Action Elements |