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Genesys 8.1 SCXML Technical Reference |
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Functions > |
There are no properties at this time.
The following is the ECMAScript object which contains the interaction extensions for voice-related interactions. This object is accessible through the _genesys.FMname.interactions[].voice property. These properties can be dynamically accessed using the following format: _genesys.FMname.interactions[x].[_genesys.FMname.interactions[x].category].xxx. They are also accessible via actions or events.
The following are the voice extension properties of the interaction object.
Name |
Access |
Type |
Default Value |
Valid Values |
Description |
---|---|---|---|---|---|
type |
read only |
string |
none |
unknown, internal, inbound, outbound, consult, callback |
This is the origin type of the interaction. |
media |
read only |
string |
none |
The following properties from _genesys.ixn.mediaType object: TMediaAny, TMediaCallback, TMediaOutboundPreview, TMediaVideo, TMediaVMail, TMediaVoice, TMediaVoIP |
This is the originating media type of the interaction. |
ani |
read only |
string |
none |
This is the ANI associated with the calling party. |
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dnis |
read only |
string |
none |
This is the DNIS associated with phone number that the customer called. |
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ced |
read only |
string |
none |
This is the last set of digits collected from the caller. |
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acdq |
read only |
string |
none |
This is the ACD queue that this interaction is or was queued in. |
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callid |
read only |
string |
none |
This is the callid created by the switch. |
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connid |
read only |
string |
none |
This is the connection ID generated for this interaction by the underlying media system (that is, T-Server). |
The following are the voice-specific values for the party object.
Name |
Access |
Type |
Default Value |
Valid Values |
Description |
---|---|---|---|---|---|
state |
read only |
string |
none |
null initiated alerting connected hold queued fail |
This is the state of the party in relationship to the interaction. |
The ownership policies are the same as for the Interaction interface. For details, see the Object Ownership section for the Interaction interface.
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Genesys 8.1 SCXML Technical Reference |
||
Functions > |