Target Formats
All target definitions are strings, but the strings have a particular format, depending on where they are used.
The following is the list of target formats that are used:
-
Target DN:
<number>
@<switch>
.DN. This is the format that is used for a DN that is being used as a target. The following are the details of the different elements of the sub-strings:
-
number is the address of the target resource.
-
switch is the switch or media server that controls this address.
-
DN is the type of target.
-
Possible Target: {threshold}[weight]
name@server.type or {threshold}[weight]?name:skillexpression@server.type. This is the format that is used when defining a target that should be consider as a possible target or group of targets during the target selection process started by the
<submit>
action. The following are the details of the different elements of the sub-strings.
-
weight — same as defined in
<target>
element
-
name — same as defined in
<target>
element
-
server — same as defined in statserver attribute in the target> element
-
type — same as defined in
<target>
element but with the following abbreviations:
-
A (for agent),
-
AP (for agent place)
-
GA(for group of agents)
-
GP (for group of places)
-
Q(for Queues (real and virtual))
-
RP(for routing points (real and virtual))
-
CG(for campaign group)
-
skillexpr — same as defined in
<target>
element
-
threshold — same as defined in
<target>
element