Agent Interaction SDK 7.6 Application Blocks Guide

Provides the Agent Interaction Java Application Blocks.

See:
          Description

Packages
com.genesyslab.ail.applicationblocks.agent  
com.genesyslab.ail.applicationblocks.connector  
com.genesyslab.ail.applicationblocks.openmedia.complexhandling  
com.genesyslab.ail.applicationblocks.openmedia.simplehandling  
com.genesyslab.ail.applicationblocks.perftester.multimedia  
com.genesyslab.ail.applicationblocks.perftester.voice  
com.genesyslab.ail.applicationblocks.server  

 

Provides the Agent Interaction Java Application Blocks.

Package Specification

Application blocks are components that use industry best practices to provide functionality needed by a broad range of Genesys customers. For details on these application blocks, see:

Related Documentation

For overviews, tutorials, examples, guides, and tool documentation on the Agent Interaction Java API, please see: