Queued Interaction Java API Code Examples


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Table of Contents


Introduction

This code example consists of a GUI application, written in Java, that demonstrates various features of the Queued Interaction Java API—such as connecting servers, monitoring connections, and monitoring queues.

All of these actions are automatically updated using events from the Queued Interaction Java API.

Setup

Prerequisites

Configuration

  1. Expand the 75sdk_exmpl_ixn_java-queued archive file containing the code examples.
  2. Set the properties of the OpenMediaSdk.properties file.
  3. In the compile files, go files and goAlarm files:
    • Set the location of your QIL .jar files. Replace the <path_to_QIL_Libraries> placeholder text with the appropriate path.
    • Set the location of your compiled application blocks, by replacing the <path_to_application_blocks_class_files> placeholder text with the appropriate path.

  4. In the goAlarm.bat and goAlarm.sh files, set the arguments for SimpleQueueAlarm. Replace the <your_argument_list> placeholder text with the following information:
    • arg0 the name of the queue to be monitored.
    • arg1 the maximum number of interactions allowed in the queue.

    For instance, consider the following arguments: RoutingQueueEmail 5

    With these arguments, SimpleQueueAlarm monitors the queue RoutingQueueEmail and, when there are 6 or more interactions in this queue, it sends an alarm.


  5. Compile the code examples, in the following order:

    • OpenMediaSdkTableModel
    • OpenMediaSdkGui
    • AlarmGui
    • OpenMediaSdkData
    • SimpleConnector
    • SimpleService
    • SimpleMonitorQueue
    • SimpleMonitorInteraction
    • SimpleSupervisor
    • SimpleQueueAlarm
    • MultipleAlarm

Running the Examples

To run the examples, type: