Release Note

Gplus Adapter for Siebel 7 E-Mail Component

7.1.x

Genesys Telecommunications Laboratories, Inc. © 2005

Contents


Introduction

This release note applies to all 7.1 releases of the Gplus Adapter for Siebel 7 E-Mail Component. Information will be added to this release note as subsequent versions of the component are released. To help you identify the specific differences in releases, the release note includes new features and corrections and modifications for each release. Links in the Contents section enable you to access information regarding a specific release.

The Known Issues and Recommendations section is a cumulative list with the most recent items at the top of the list. This list includes information on when individual items were found and, if applicable, corrected.


Release Number 7.1.000.06 [12/21/05] - General

New In This Release
Corrections and Modifications

New In This Release

This release requires shipping approval from Product Management. Contact your Genesys representative for more information.

There are no restrictions for this release. This section describes new features that were introduced in the initial 7.1 release of the Gplus Adapter for Siebel 7.

  • The Adapter now supports:

    • Siebel 7.8


    • AIX 5.2


    • Sun OS Solaris 9


Corrections and Modifications

This release includes the following corrections and modifications that were made between release 7.0 and the initial 7.1 release:


The pop-up window confirming selection of the Not Ready status now appears correctly when an agent clicks the Not Ready group button or the Not Ready Siebel E-Mail button. (ER#s 98318, 100060)


The menu option Send Siebel Email is now available through this navigation: Communication > Initiate Work Item > Send Siebel Email. (ER# 66646)


The E-Mail form and the Communications Toolbar are now synchronized correctly when you have E-Mail and Voice interactions simultaneously. (ER# 65565)


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Known Issues and Recommendations

This section provides the latest information on known issues and recommendations associated with this product.


There are no known issues or recommendations associated with this product.


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Internationalization

Information in this section is included for international customers.


There are no known limitations or restrictions for internationalization.


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Additional Information

Additional information on Genesys Telecommunications Laboratories, Inc. is available on our Technical Support website. The following documentation also contains information about this software:

  • Gplus Adapter 7.1 for Siebel 7 Deployment Guide. Lists system requirements and describes how to install and configure the Gplus Adapter.

  • Gplus Adapter 7.1 for Siebel 7 User's Guide. Contains step-by-step instructions on how to use the Adapter.

  • Gplus Adapter 7.1 for Siebel 7 Developer's Guide. Provides information used to customize the Adapter.

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