For each service, a log level can be specified in the logLevel property. The level should be set to Default, unless otherwise directed by Genesys Technical Support.
The possible log levels are the following:
Default—Uses the settings configured for the Logging Service
Debug—The most detailed informational events that are most useful in debugging an application
Info—Informational messages that highlight the progress of the application
Warning—Potentially harmful situations
Error—Error events that might not affect the application’s ability to run
Trace—Turns on all logging
Off—Turns off all logging
Note: iWD also supports "Centralized Logging" through Genesys Message Server. Refer to the iWD Deployment Guide for more information.