Workforce Management Connector Service

The Workforce Management Connector Service allows you to use objects that exist in the WFM database, such as:

In addition to the options described in Service Details, the following properties are configurable for the Workforce Management Connector Service:

startAutomatically

Indicates whether the service should be started automatically after the configuration deployment.

logLevel

The Service log level. This should be set to Default unless otherwise instructed by Genesys Technical Support. See "Service Log Levels" for a description of each log level.  Depending on the setting of this property, additional logging properties might be available. Refer to "Logging Service" for descriptions of these common properties.

CMEApplicationName

The name of the WFM Server as configured in Configuration Manager or Genesys Administrator. This is the WFM Server that was added to the Connections tab of your iWD Manager application. Refer to the iWD 8.0 Deployment Guide for information about how to configure this application.

configurationServerConnector

Mandatory dependency: The Configuration Server Connector Service; provides access to Configuration Server.