The iWD Manager Navigation panel consists of the following sections:
Tenant
selection
Navigation
tree
Last
Viewed
Configuration
sections
The Navigation panel can be temporarily hidden by clicking
the hide icon ()
in the top-right corner; a hidden area can be made visible again by clicking
the show icon (
).
iWD configuration supports multi-tenancy, in which each iWD Manager user can have access to one or more tenants, depending on their security role and user access permissions. If more than one tenant is accessible to the logged-in user, tenant selection allows switching among them. All configurations shown in different Navigation sections are specific to the selected tenant.
The navigation tree displays iWD configuration and management objects for the selected tenant and navigation section in a tree structure. Each selectable object is underlined and can be selected by clicking it. When it is selected, the object is marked in bold, and the corresponding details are displayed in the iWD Manager Details area.
For those objects that support creation of new instances, a “New...” action also is present in the tree. When a “New...” action is selected, details for the new object instance can be entered and saved in the iWD Manager Details area.
By default, the Last Viewed list is hidden. It can be displayed and hidden again, similar to the whole Navigation section.
When it is visible, Last Viewed lists the five last-viewed configuration objects. The details for the listed objects can be opened directly from the Last Viewed list by clicking the corresponding item.
iWD Manager provides the following configuration sections:
General
Modules
and Components
Services
Departments
and Processes
Rules Authoring—Launches the Genesys Rules Authoring Tool in a new browser tab or window (based on browser configuration), and logs the user in automatically. The Rules Authoring Tool is used by business rules authors to create or edit business rules.
Global Task List (Task Management)
Depending on the application permissions of a logged-in user, only some of these sections might be visible. By default, upon logging in to iWD Manager, the General section is selected. To switch to another section, just click it. The selected section is also displayed on the top of the Navigation panel (just above the tenant selection).
Navigation can also be switched to an alternative, compact mode by clicking the collapse icon (on top). In compact mode, each navigation section will be represented by an icon.
To restore normal navigation mode again, click the expand icon (on top).