Generic Capture Point Service

The Generic Capture Point service provides a way to instantiate an iWD Capture Point ID for an Interaction Server Integrated Capture Point.

In addition to the options and actions that are described in Service Details, the following properties are configurable for the Generic Capture Point Service:

startAutomatically

Indicates whether or not the service is started automatically after the configuration deployment.

logLevel

The Service log level. Set this property to Default unless otherwise instructed by Genesys Technical Support. For a description of each log level, see Service Log Levels. Depending on the setting of this property, additional logging properties might be available. For descriptions of these common properties, see to Logging Service.

 interactionServerConnector

Mandatory dependency. The Interaction Server Connector service (see page 154) that must be used for connectivity to the Interaction Server.