Lookup Tables

Users can specify lookup tables that can be used in rules, custom attributes, and metrics. Lookup tables are simple key/label pairs and are displayed as drop-down controls.

Although business rules are managed in the Genesys Rules System in iWD 8.1, you can still create rule parameters that use enumerations from iWD Lookup Tables. For an example of how to configure this, see the taskChannels rule parameter in the iWD Standard Rules template.