iWD Services Overview

iWD services implement actual iWD functionality, such as loading data into the Data Mart.

The following services are listed in the recommended order of their configuration:

Note:  Genesys recommends that you use the Integrated Capture Points that are integrated into Interaction Server, instead of the capture point services that are used with previous versions of iWD. The Legacy Capture Point Services and Scripting Service are still available for use with iWD 8.1. For more information about Legacy iWD Capture Point Services, see Appendix B in the intelligent Workload Distribution Deployment Guide.

See also: Service Log Levels