User Access

Departments and processes support instance-level security. The User Access page (found under the Solution, in the navigation tree) allows the assignment of configured user roles to specific departments or processes. Any roles that have been specified on a department level are automatically inherited by all child processes. Process roles are appended to inherited ones.

Assigning Security Roles

To assign security roles to specific departments or processes, double-click the space to the right of the department or process name. A pop-up window will appear with a list of all configured security roles. To add a security role to the list, hold down the Control key and click the left mouse button. You can repeat that action to multi-select. You can remove security roles from the list in the same way.

User access can be copied to another solution, if there are departments or processes that have matching IDs.

Note: This user access only pertains to access to iWD business context elements, through iWD Manager. It does not relate directly to Genesys Configuration Access Groups or other Configuration Server object permissions.