Task Prioritization

The primary purpose of task prioritization is dynamic priority calculation, where dynamic means that the task priority can be recalculated multiple times during the task’s life cycle. Similar to task classification, task-prioritization logic is expressed via rules.

Prioritization rules are initially applied immediately after department-/process-level classification rules, and then reapplied after a specified reprioritization period. The reprioritization period is expressed in the same way as any other rule action.

If a reprioritization period is not applied to a task during the prioritization phase, the task does not undergo further reprioritization.