Supervisor Desktop Overview
Introduction
Basic Tasks
Quick Dashboard Tasks
Agent Management Tasks
Interaction Management Tasks
Example Customer Views
Administration Tasks
    Administration Tasks Overview
    Defining Server-Level Settings
    Basic View Administration Tasks
    Thresholds
    Actions
       Actions Overview
       Defining Action Templates
       Assigning Action Templates to Users
    Alarm Notification Via E-Mail
    Defining Media Lists
    Quick Dashboards
    Maintaining Synchronization