Defining View Profile Templates

The multiple view profiles feature allows each supervisor to view his own subset of all available GSD object sets. A user creates view profile templates, each one defining the list of object sets visible for browsing. These view profile templates then may be assigned to any supervisor. If no view profile template is assigned (by default), then the Default View Profile Template will be used, if it is created, or the supervisor can browse all available object sets if there are not any View Profile Templates).

To access the View Profile Templates window:

  1. Log in to the Genesys Desktop. For further information, see Accessing the Supervisor Work Area.

  2. Display the View Profile Templates window by selecting Supervisor > Settings > View Profile Templates  from the action bar. The next section includes detailed information about the View Profile Templates window.

  3. Define the properties of the View Profile Templates. For further information, see View Profile Template Wizard.

View Profile Template additions, modifications, and deletions do not affect users until they close and re-open the Supervisor Work Area.

View Profile Templates Window

Use the View Profile Templates window to add, edit, delete, and modify View Profile Templates. The initial configuration includes several example View Profile Templates for each type of object. You can copy, edit, and delete the example View Profile Templates.

Settings and Buttons

View Profile Templates Section

View Profile Templates table

Displays the View Profile Templates.

View Profile Template

Name that uniquely identifies the View Profile Template.

Description

Brief description of the View Profile Template.

New

Click to create a new View Profile Template. For further information, see View Profile Template Wizard.

Copy

Click to copy an existing View Profile Template. For further information, see View Profile Template Wizard.

Edit

Click to edit an existing View Profile Template. For further information, see View Profile Template Wizard.

Delete

Click to delete one or more selected View Profile Templates.

Window Buttons

Close

Click to close the View Profile Templates window.