To assign a Quick Dashboard to a user:
Display the appropriate user (Agent) on the list pane. For further information about navigating within the Supervisor Work Area, see Displaying Object Lists and Objects Overview.
If the details pane is not visible, display it by clicking the List and Details button in the lower-right portion of the Supervisor Work Area.
Select the user on the list pane.
On the details pane, click the Properties tab.
Set the Dashboard Template box to the appropriate value.
Click Save to apply the change.
Notes:
Even after you complete the preceding steps, a user can still change his or her Quick Dashboard configuration by using the Load Quick Dashboard window.
Quick Dashboard modifications do not affect users until they close and re-open the Supervisor Work Area.
For further information about the Quick Dashboard, see Managing Quick Dashboards.
For further information about working with Agent properties, see Changing Agent Properties Overview.