To modify the filter that is currently applied to an interaction list:
Display the appropriate collection of interactions on the list pane. For further information, see Displaying Object Lists and Objects Overview.
Click the list pane Actions button and select Filter.
In the Filter window, define the appropriate filtering
criteria. For further information, see Filter
Window
If you want to save the modified filter for future use, click the Filter button and select Save or Save As. For further information, see Choosing Filter Window Criteria.
Click OK to apply the filter and close the Filter window.
Note: All filtering will be removed when you navigate to a new view. If you frequently filter a particular view, add the filtered view (list) to the Quick Dashboard. Then, each time you click the Quick Dashboard entry, the view will be appropriately filtered. For further information about the Quick Dashboard, see Quick Dashboard Tasks.