Deleting Agents

The Delete action deletes an Agent from the system configuration. For information about removing Agents from Agent Groups (without deleting the Agents), see Managing Agent Group Membership.

To delete one or more Agents:

  1. Display the All Agents view. For further information about navigating within the Supervisor Work Area, see Displaying Object Lists and Objects Overview.

  2. Select the appropriate Agent(s).

  3. Click the list pane Actions button and select Selected > Delete.

If you selected only one Agent in Step 2, you can also click the details pane Actions button and select Agent > Delete.

For an overview of the user interface controls, see Major Areas and Controls.