Supervisor Desktop Overview
Introduction
Basic Tasks
Basic Tasks Overview
Accessing the Supervisor Work Area
Displaying Object Lists and Objects
Printing Object Lists and Objects
Working with Large Lists
Selecting Objects
Finding Objects
Applying Actions
Sorting and Filtering Object Lists
Viewing Alarms
Viewing Alarms Overview
Statistic-Level Alarms
Aggregate Alarm Levels
Viewing Aggregate Alarm Levels
Example Alarm Views
Viewing Alarms for Individual Objects
Quick Dashboard Tasks
Agent Management Tasks
Interaction Management Tasks
Example Customer Views
Administration Tasks
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