About Genesys
Genesys is the world's leading
provider of customer service and contact center software
Product documentation is provided on the Technical Support website, the Genesys Documentation wiki, and the Documentation Library DVD or the Developer Documentation CD that is shipped on request with your software.
Notice
Although reasonable effort is made to ensure that the information in this document is complete and accurate at the time of release, Genesys Telecommunications Laboratories, Inc., cannot assume responsibility for any existing errors. Changes and/or corrections to the information contained in this document may be incorporated in future versions.
Your Responsibility for Your System Security
You are responsible for the security of your system. Product administration to prevent unauthorized use is your responsibility. Your system administrator should read all documents provided with this product to fully understand the features available that reduce your risk of incurring charges for unlicensed use of Genesys products.
Trademarks
Genesys and the Genesys logo
are registered trademarks of Genesys Telecommunications Laboratories,
Inc. All other company names and logos may be trademarks or registered
trademarks of their respective holders.
Technical Support from VARs
If you have purchased this software from a value-added reseller (VAR), please contact the VAR for technical support.
Technical Support from Genesys
If you have purchased support directly from Genesys, please contact Genesys Technical Support.
Before contacting technical support, please refer to the Genesys Technical Support Guide for complete contact information and procedures.
Ordering Information
For complete information on ordering Genesys products, please see the Genesys Licensing Guide.
Released by
Genesys Telecommunications
Laboratories, Inc.
www.genesyslab.com