Supervisor Desktop Overview
Introduction
Basic Tasks
Quick Dashboard Tasks
Agent Management Tasks
Interaction Management Tasks
Example Customer Views
Administration Tasks
Administration Tasks Overview
Defining Server-Level Settings
Basic View Administration Tasks
Thresholds
Actions
Alarm Notification Via E-Mail
Defining Media Lists
Quick Dashboards
Quick Dashboards Overview
Manage Quick Dashboard Window
Working with Quick Dashboards
Assigning Quick Dashboards to Users
Maintaining Synchronization
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