﻿0100
FILENAME:MasterData.xml	MD5:471198348701025610173100551018410877115755511110787666161	SHA-1:1099778705083787876121113888168749712086721141038848111111727761	
FILENAME:readme.txt	MD5:10412177111119111105868256827976122677985658387113666161	SHA-1:72978166478710298118838311288751056510568119111815010112251886861	
FILENAME:accessing_the_supervisor_work_area.htm	MD5:5569109881087487431098711448705287107120103695570656161	SHA-1:79701111137110089895665103521161114951777212255546811169105787861	
FILENAME:actionsbutton.gif	MD5:11312298731216569471111058283991181181005152547175666161	SHA-1:739911050881187851985347108671056889677879116676911211081537761	
FILENAME:actions_button_alone.gif	MD5:12047991188965116791167354786812156865056118105112656161	SHA-1:501157111910747888110210054791037871887911179102874868102801197761	
FILENAME:actions_overview.htm	MD5:11953501071154997114117828111412169118747377987154676161	SHA-1:6712265798711355826770901048676526852841115585471025383887861	
FILENAME:adding_new_agents.htm	MD5:1005774841207554751061135274827710911574120497766656161	SHA-1:70116987111411010481756850531118212077113114101108101978665431007161	
FILENAME:administration_tasks_overview.htm	MD5:1111105484554756855111974106115117869750531077156666161	SHA-1:78103491096510310811968716569905276691135410567122996910274757661	
FILENAME:advancedsort.gif	MD5:1071087154103899956112857210947122110819073894867656161	SHA-1:48909811143548150661011025790578883875179118687710275841017661	
FILENAME:agentpropertiestab.gif	MD5:10510372699999116104818048685510086120477411148115656161	SHA-1:699988114107741091218571113881019810672526711069505450991051107661	
FILENAME:agents_and_places.htm	MD5:8910111910284117110517183884779686789759810511887686161	SHA-1:111114511224310910967981108986509981761169810650528686114821227561	
FILENAME:agent_logout_control.htm	MD5:75111115538584825710152118688168697510311111610157676161	SHA-1:113825211590521065410283431001041096980756611399120525279771046861	
FILENAME:agent_management_tasks_overview.htm	MD5:116481097697981088412211099751184975110891057112174666161	SHA-1:431131067948116121821188389761198055704747731138451118117471067561	
FILENAME:aggregate_alarm_levels.htm	MD5:121118746955797850111115101119100485685979911910981676161	SHA-1:7310112111198102564754103891031028411511511383106701151055573771116961	
FILENAME:alarmsiconhoverhelp.gif	MD5:1148485122705110510550811178647899010283891148572666161	SHA-1:11111154111767711152111894811770109708654111114122108118113120721087361	
FILENAME:alarm_notification_via_email_overview.htm	MD5:86116567790909012154526680791165689521131058687656161	SHA-1:1051195078674810472579911611911766887511210612011110411611682871107961	
FILENAME:annexeditor.gif	MD5:508290100109704767908710751827466105102104667067686161	SHA-1:785471765380795665678711847824910672555610211873541141141076761	
FILENAME:applying_actions.htm	MD5:864755531096512171979011856811226868771181108671676161	SHA-1:5384576989711047510110068704910175103825468431017986101981147561	
FILENAME:assigncapacityrule.gif	MD5:75818585787211811210211182120109681211014343105113121666161	SHA-1:106657551115120481021011107266711185169991041131085176498782717261	
FILENAME:assigning-removing_agent_login_id.htm	MD5:11843112854984997411112290438611284878111810010552686161	SHA-1:1121014710197795373100107100107819067801054771105751008811088437161	
FILENAME:assigning_action_templates_to_users.htm	MD5:53999710310172114116854911490975072110567312211756656161	SHA-1:89121121113117827177801156910111475478566691051211131068510098866861	
FILENAME:assigning_capacity_rules.htm	MD5:981068049885511712010611811772105117536555907210252656161	SHA-1:107689073116775311212111271655582801175186524773687169120557461	
FILENAME:assigning_email_notification_lists_to_objects.htm	MD5:10611311154737882861007347485210984105119104524866676161	SHA-1:12265971001221137172494910698734988515610578861061104910787737861	
FILENAME:assigning_quick_dashboard_templates_to_users.htm	MD5:666710168837411750971204947831197810297794869109656161	SHA-1:74807483111989712157975354491111057211911112052111498311084797961	
FILENAME:assigning_thresholds_to_objects.htm	MD5:7971721021074868531161176512010888885711886765150676161	SHA-1:9865106747253100115798670987669837256677365101114874878908061	
FILENAME:assigning_view_profile_templates_to_supervisors.htm	MD5:1138354101858685887254103571051134711689531195783666161	SHA-1:6868829710070102104688671527797479710398558110670671061011166861	
FILENAME:assignskilllevel.gif	MD5:881217257761055210311167986988106791145752559887656161	SHA-1:12011982111831156652115481148970117104541088348835212110611689986561	
FILENAME:assignskilltoagents.gif	MD5:1061041016668845711712089100438977788182564810688676161	SHA-1:76508474507073111755050659011676104100521177956120891101051177361	
FILENAME:assigntogroupsremovefromgroups.gif	MD5:105801054710386508211011556112106113119106101811107878666161	SHA-1:5110778894972121985584579711010910110857114120505610684122101567761	
FILENAME:assign_supervisor_administrator_permissions_dialog_01.gif	MD5:11211880110991037311110810079781151097856977088115116686161	SHA-1:106977810297991074348831067166121115121517512110297514767109996561	
FILENAME:basic_tasks_overview.htm	MD5:491061048847112876911911970838110855727747665174686161	SHA-1:112678048728085557771488611597118657148119112681147210972997461	
FILENAME:basic_view_administration_tasks_overview.htm	MD5:114116518912086566711966106886512049571121188555116656161	SHA-1:53741207510880108706911185120694310311967487989545710457120857161	
FILENAME:changeslicesize.gif	MD5:79110121908711971989783824712010757116701051125272656161	SHA-1:845667814982471226990691121151108287113905697878312111770886761	
FILENAME:changing_agent_properties.htm	MD5:5348694974115704372517611710711377121105112112122117656161	SHA-1:10690565477524711984858950901126752109691151177711210089121528061	
FILENAME:changing_agent_properties_overview.htm	MD5:11043107531018197102495566116501058382113105558354656161	SHA-1:756810886104531034970100774385118120568452122114481097412169577361	
FILENAME:chat_monitoring.htm	MD5:1181118572828484888443489011111312010610010111955103676161	SHA-1:9782971068710210789886710172841061078111411111011010078106111118486561	
FILENAME:choosing_filter_window_criteria.htm	MD5:476968121841136651101796767987869117103103106104118676161	SHA-1:7997558350546612049771041106765114119115110112103108896588112707361	
FILENAME:configuring_supervisor_permissions.htm	MD5:807079795710471121120104671106650120784710411612265676161	SHA-1:104102711211011081031131117285768311465474349101105495711697481197961	
FILENAME:create_new_btn_assign_threshold_template_dialog.gif	MD5:5452655312274104103501041229910972857180118110116118666161	SHA-1:5169481148588120838169878489521099084431145177728212288976661	
FILENAME:create_new_template_assign_threshold_template_dialog.gif	MD5:7478741121086598981146856538011112290695010649109686161	SHA-1:116115101546881103110559010110783817586112897069107811221141181016961	
FILENAME:cshdat_robohelp.htm	MD5:10483101806985856983116515710511112188971179781112666161	SHA-1:114868310180815074547054566748113106706971110110504878741048061	
FILENAME:cshdat_webhelp.htm	MD5:10311910211382122558677106907289102557373115874788686161	SHA-1:49103488611083481058711683885712111673117971155210352488547507461	
FILENAME:customizing_quick_dashboard.htm	MD5:785076861141166685807112199897177475710910189102686161	SHA-1:80887675517089995051120564880854811688697885477676111717061	
FILENAME:defining_action_templates.htm	MD5:10557571078843112524375698587106676811369485075656161	SHA-1:1046976974812211110867898967517611210711712053105113651145388807461	
FILENAME:defining_and_applying_a_new_filter.htm	MD5:112114985376102851008352548110578104104113111119113114686161	SHA-1:100118981051135010888534357115876684891217982735410774112861036861	
FILENAME:defining_email_notification_lists.htm	MD5:67798211088506767891197098561201051201068379112116666161	SHA-1:98436810212198100796757475489681177667102117105475657531091037961	
FILENAME:defining_media_lists.htm	MD5:104108104851141056966844910311611610275496775797698686161	SHA-1:121120791039078110669081998643686611411410189771177655851151137361	
FILENAME:defining_object_sets.htm	MD5:711087147574380115995510048877989561206567110115666161	SHA-1:751177879518397575512210810086831004812290521098878828748798061	
FILENAME:defining_server_level_settings.htm	MD5:1146643721108411112210851555711411849876711310011767666161	SHA-1:67107531177655122561121001211068310070891047989517510568110731067261	
FILENAME:defining_statistics.htm	MD5:97711097910976105817198987056661117611410779110120666161	SHA-1:6710085971051215082117991205056106848510112073901097857120811037361	
FILENAME:defining_testing_basic_configuration.htm	MD5:831216681901198311574675782101484756836811473117676161	SHA-1:6911953861008755878883871105190104685712111311251678474561156861	
FILENAME:defining_testing_production_configuration.htm	MD5:1157253758276531168411477486588120104811029910885686161	SHA-1:73971161167011378117112118501151028049805366528390651091021101066861	
FILENAME:defining_threshold_templates.htm	MD5:495112082668055496886881031221188868113761044877666161	SHA-1:781208676114851084310468119534311287777677548311957103110110566761	
FILENAME:defining_view_profile_templates.htm	MD5:72887311069116511198611971786866571181181071194743676161	SHA-1:89106109557698735581434310952547069112514898534910911373847161	
FILENAME:defining_view_templates.htm	MD5:55971116787120828675654911210369786911081877857666161	SHA-1:9774898011265102809811399541207270716753541158110373111561038061	
FILENAME:deleting_agents.htm	MD5:1057511782531019974994353103113511125474117117101115656161	SHA-1:10011279108811207290985610711472768151895353112571088290105737461	
FILENAME:displaying_object_details.htm	MD5:10572831138043885411397101567181119718253437448666161	SHA-1:72571007410811784675656695769114101695410510010579579711189906661	
FILENAME:displaying_object_lists_and_objects_overview.htm	MD5:9078106117501008610211269811051214382828667895674656161	SHA-1:6652741144956764951104117761158265100118113113568610543491131208061	
FILENAME:displaying_summary_windows.htm	MD5:11784686688855012248895511710467711078477738174686161	SHA-1:7597741028767991014810911710410288708069110901041004311968561008061	
FILENAME:editattacheddata.gif	MD5:101785351511181045410085791205066728148791108051686161	SHA-1:97751106973481181097311477564790117565697831011118979113121797961	
FILENAME:editing_attached_data.htm	MD5:9868707750112508497831221098352515399665710956686161	SHA-1:68651221011161175168100117557150791005797119887410389909086567261	
FILENAME:editing_the_agent_annex.htm	MD5:43105657665659781115988887438912111511272745183656161	SHA-1:5110179848157101831216649679098117497998728784817590116897961	
FILENAME:ehlpdhtm.js	MD5:106122981131211049711771978778487611755521099870115656161	SHA-1:87721007212174107101116105122721071008711610481539972861118674487261	
FILENAME:email_management_tasks_overview.htm	MD5:104100109106848111454431084780987667526710176104103666161	SHA-1:761131151221178411610067122991175511688781015499111108101471131161197761	
FILENAME:enabling_and_disabling_agents.htm	MD5:11665105112821038770871021141017810410811753102655078656161	SHA-1:659711912084115117121791227811198571196756100825384777212172677061	
FILENAME:example_alarm_views.htm	MD5:85117548911097987911884984951108974850106848753666161	SHA-1:116104801134810279111768312271104537773884974478671728889827761	
FILENAME:example_customer_views_overview.htm	MD5:975255784711176759888897578815067691148810297686161	SHA-1:5785795768112781181157912051119861167311210478699911310599100877761	
FILENAME:example_email_screens.htm	MD5:681131228698101884311912010374121117548012011274103105656161	SHA-1:99731174911710610910310666666910590787769118861099989541151051167961	
FILENAME:example_open_media_screens.htm	MD5:571194868909710947888698997579471069750697587666161	SHA-1:7912167741001065010766112831068472771186757651046847757866526561	
FILENAME:filteradvanced.gif	MD5:5665109498674864968986653781007911679737610199686161	SHA-1:85117112545411667991157097878799109788188818197114117104122997861	
FILENAME:filteradvancedinteractions.bmp	MD5:10112010011310953100661207079711071001204878116508352686161	SHA-1:805411857907943905398997282119805512011212169488212211083657361	
FILENAME:filteradvanced_new.bmp	MD5:1081201067710174498111549758677112106735174848554656161	SHA-1:1001035467521056910610410054116761175510110350727610656818267526961	
FILENAME:filterbasic.gif	MD5:8810876688811573668679891011081181227890871067978686161	SHA-1:76545190102675686531147481718966102101738152107497011467707561	
FILENAME:filterbasicinteractions.bmp	MD5:86859043548073100699888854389798187475777119656161	SHA-1:5277854383661056786112481107810186110826797571037910487551077461	
FILENAME:filtering_interaction_lists_overview.htm	MD5:8711579675710280971006510375981151187684898511757676161	SHA-1:57110114101794965507888117116103687410511512210410910377110431171017261	
FILENAME:filterlist.gif	MD5:5177113120102868951118117857111511510311811111811568117686161	SHA-1:65851118580541027475106471131187010043110108798111610710510969876561	
FILENAME:filteropen.gif	MD5:431027555111891199712275834310668668251117848687656161	SHA-1:838565509010848977698861188070107729711481114671204378122667561	
FILENAME:filtersavecopyrename.gif	MD5:8512111580481124857471111017910011048103847074101106676161	SHA-1:791028543981141067269656784103525367439952114118848181991197161	
FILENAME:findadvanced.gif	MD5:5148547055541191171027210990746611549867799102120686161	SHA-1:53821131139787524911010866681227411172103113501187454815065558061	
FILENAME:findbasic.gif	MD5:10487112122486610589976910478104114110881037110156108656161	SHA-1:4967747881119571051155766996552755753734811349881207375657861	
FILENAME:finding_objects.htm	MD5:1221171121095180116118115738510797701034787851036849686161	SHA-1:4983122488411169681005612211253114651021168210747811201151191061206961	
FILENAME:genesys3-01-01.css	MD5:10378507610210790744753751018910810911211055119108119656161	SHA-1:50103851064911010349109856790781101061018147110107811178710966717261	
FILENAME:genesys3-01-01_ns.css	MD5:834356537611887724397875211885104103117795666103666161	SHA-1:10554511181081127411350814389831136911312272538010389100111102997861	
FILENAME:gotoentry.gif	MD5:834766111114114827410311877677147119113861011107048656161	SHA-1:6984826610087901145152491091117497988190721065779558371656561	
FILENAME:groups.htm	MD5:10465997811311478841101087986791227452854811751110676161	SHA-1:11078721119710910756118114117716969695477858211586113787968737461	
FILENAME:immediacy_of_updates.htm	MD5:8654521116752857072122501061027384118116508511857686161	SHA-1:1051119880546652101545350120748512249881184371439011610083507661	
FILENAME:instant_messaging_monitoring.htm	MD5:57109981161116612271507090821067710787122831087856656161	SHA-1:7768117478069751148053797051114981051064810379766511610165666761	
FILENAME:interaction_management_tasks.htm	MD5:735654765611454665611553119531229710274871078989666161	SHA-1:4310610987524311370877449109438077111113577011711172758589577661	
FILENAME:interaction_management_tasks_overview.htm	MD5:4749778811179971167712112084897249711065679119101656161	SHA-1:104112489710587716665659981103508399114841041171107810386111677161	
FILENAME:interaction_queues.htm	MD5:1127354122681097456571018972119119891021161216510197676161	SHA-1:103501107886105106105101755683113821001211141154366501178382100496861	
FILENAME:introduction_overview.htm	MD5:121100555147115691156668112110784810481861011148678656161	SHA-1:11110078775511148119821118590116117104571195698786651798881847961	
FILENAME:introduction_to_macros.htm	MD5:1151068355112908911911281488747554867891081225274666161	SHA-1:439897845571491158277114481051017012098859011797511039867486961	
FILENAME:keyboard_shortcuts.htm	MD5:1019711849677543108755676771147977571084810710049656161	SHA-1:5176108707975691215256761005711281777649579749805797108737061	
FILENAME:loading_a_quick_dashboard.htm	MD5:100731014378871171066810110647474370778311312053101686161	SHA-1:5099102109781198272115909943119886697729856122545111412247677861	
FILENAME:loadquickdashboard.gif	MD5:47100116991009074521108983101121511037477558410486656161	SHA-1:10311189734966100821136911947821097771981141148110174687275737561	
FILENAME:loadquickdashboardadmin.gif	MD5:4871821145176569011610110454105861054788777610665656161	SHA-1:72505778655284488177708675741041224710185110815171751051007761	
FILENAME:locking_and_unlocking_interactions.htm	MD5:103995175851001045275901105011351831097610911710870686161	SHA-1:109781197743437568119846682118848052998367827356716754817461	
FILENAME:macro-new.gif	MD5:72748212090981107589116821201064857107116997311698676161	SHA-1:110731021038366103736711772891181141114387771215384122816755797861	
FILENAME:macrolist.gif	MD5:496511779886969110112115120111531201195565120113118110676161	SHA-1:12253677611266106727011373113115571141198147861111081136597121887561	
FILENAME:maintaining_synchronization_overview.htm	MD5:5767118501011228972699873477499838611465528148666161	SHA-1:52521081007311886120105437581107541025710411589120491091138889817761	
FILENAME:mainviewalarmscollection.gif	MD5:7887106534811781721087611655118122971131121218911365676161	SHA-1:119120835610554535168831045483101116761131191137710410511183821107961	
FILENAME:mainviewallalarms.gif	MD5:120107537211767105109476873551144856721061054712299656161	SHA-1:8452120805749431029077871228610680671026510749106861017689517361	
FILENAME:mainviewemailattacheddatatab.gif	MD5:431021149075871119748651097680848410969531218847666161	SHA-1:7376102995383817156758610812243106807911185111651226612190797261	
FILENAME:mainviewemailattachmentstab.gif	MD5:12211211586113106547112212166557611053829011384105120656161	SHA-1:81102565749791085010611350505182112122781091081178588799954707661	
FILENAME:mainviewemailemails-new.gif	MD5:86854766681006875100118111116100109838368651015679686161	SHA-1:1135286837510589118121111105431118988102109115695310648119119821047161	
FILENAME:mainviewemailqueues.gif	MD5:120821035649781024366656978529774981117712290104676161	SHA-1:1014352577097897411877731011081068697841208512165507210179826961	
FILENAME:mainviewfax.bmp	MD5:11570907512066691066610577857110356114571041225657666161	SHA-1:1107910210869996789121769011711782787011610568908543571051141186561	
FILENAME:mainviewnumbered.gif	MD5:8799995043821181215587110981204948728674479051676161	SHA-1:9971695281681147911389874352785773796912273971071066852997061	
FILENAME:mainviewskills.gif	MD5:8610411055658611510666579710510274758582113115107109656161	SHA-1:49878256791025448571024811280110113765598120868970661191121126961	
FILENAME:mainviewsms.bmp	MD5:471211136911883727669658371471191111138383678970656161	SHA-1:1165010855508868120788385887649729911311610299106488467108857661	
FILENAME:major_areas_and_controls.htm	MD5:1049011083113668288557110875797056113987811811168656161	SHA-1:485510211511197847889506976744369515711165102655643104116566961	
FILENAME:manageagentgroupmembershipagent.gif	MD5:11777577477107755173118114122811091118698107548573656161	SHA-1:7150528911177798279498910677113106884810212167875567831031087261	
FILENAME:managing_agent_group_membership.htm	MD5:67100671191118772761071215397695410198976947103116666161	SHA-1:1158582487182104521191159711948991177810272874348555587114807661	
FILENAME:managing_login_ids_at_agent_level.htm	MD5:1095310788487482859070757510311387106121801038289676161	SHA-1:49795782113708980491201127189519710075664984691138311572506961	
FILENAME:managing_login_ids_at_switch_level.htm	MD5:78744911910111253806550115102821201211087768487447666161	SHA-1:10889120576510472119531171165579484370801081167056531117457537861	
FILENAME:managing_login_ids_overview.htm	MD5:9884507997111491037512010911268105898011243488898666161	SHA-1:73695010810456838010450891189087734811865113106508572103110677861	
FILENAME:managing_skills_at_the_organization_level.htm	MD5:47491111048210410178103897569677712080815512011966666161	SHA-1:10375796650991088211977518866528975877010411810273477873707161	
FILENAME:managing_skills_of_an_individual_agent.htm	MD5:10256102106551196590791087611250755282118478171115656161	SHA-1:5289118114116112787147108475270495779577851104101511039979567161	
FILENAME:managing_skills_of_multiple_agents.htm	MD5:55431197811612171431201035211310412212280531187011276666161	SHA-1:113801011168211710412181681201107676981109887817582565311781887961	
FILENAME:managing_skills_overview.htm	MD5:8910654105671161211071176511382569911077856611210556666161	SHA-1:10483891077211810369817211068701226711765977985539011352491187361	
FILENAME:managing_spam.htm	MD5:4811611611810467866781100907590100110110119848211287666161	SHA-1:118981191008755119557751524877486611750491111104980715697806561	
FILENAME:modifying_the_currently_applied_filter.htm	MD5:541207176831198310054897086689010181434310210080656161	SHA-1:7512011210949113755211097110851145412289555380721119812089571117061	
FILENAME:monitoring_scope.htm	MD5:109106741206611499117112501077856528543827512010998676161	SHA-1:5670801106578118111114791181031026557481056510454100101705577996861	
FILENAME:movetoqueue.gif	MD5:72106438078875110412172120541031048256901054811170676161	SHA-1:1088057105438475114108105781065375669990825511479101818682476761	
FILENAME:movetoworkbin.gif	MD5:871217611153487950485471108112571027790847674115656161	SHA-1:4874807299119758871659970516897120871179865111745349551047761	
FILENAME:moving_interactions.htm	MD5:84575572905211911055100104861181138010010010311587100666161	SHA-1:106548111467515610075108655298976610979108719811251836583516661	
FILENAME:navigation_controls.htm	MD5:4777739949121991131157111773117766548741069711676686161	SHA-1:1021039965657410851691167266886711511810283119877089106991161056761	
FILENAME:navigation_scenario.htm	MD5:7072885581848785531097012173104106834955576978676161	SHA-1:79114501047467115971038949110767567687668861201206510256106696661	
FILENAME:newagent.gif	MD5:99795112284781001171228247741215397112105117895578666161	SHA-1:5312211665120557986879810411175795576527311687113991109853817661	
FILENAME:object_lists.htm	MD5:785652511035411711050866711010185877598984850116656161	SHA-1:486511511510690120881045190117805551859910012011857731159784887861	
FILENAME:object_sets_view_templates.htm	MD5:864355118841151145448111757554102107784811756113118656161	SHA-1:10511911566108545410590756689504797541191018676791001018699747661	
FILENAME:object_set_wizard.htm	MD5:1199753110896565997643477983437611375115885456666161	SHA-1:8910411984112665084658312174835110098113120745711287104112107796561	
FILENAME:open_quick_dashboard_template_window.htm	MD5:10282109997451675543107555150113115734797809890666161	SHA-1:8772110110109477569894890471034980118104117834910897111871031047161	
FILENAME:overview_supervisor.htm	MD5:765674701131211087577120119431101011158677978552109686161	SHA-1:77567411411310356491048182109121881135076101818011652121751171166961	
FILENAME:performing_content_analysis_on_email.htm	MD5:436573781225211154118788678531011191096912153115120686161	SHA-1:8311999651098976658552761094311368797585100836769741041151217861	
FILENAME:printing_object_lists_and_objects.htm	MD5:1148110410847716674114111122115897956821079911911198676161	SHA-1:981071097610451115121119100854865714311055114108111651168386851106761	
FILENAME:properties_tab_settings.htm	MD5:9947694785505649119716778436877114816712112074686161	SHA-1:751035011770686510383111735366536669105111105113695310898671146561	
FILENAME:queues_and_routing_points.htm	MD5:8411810877527911987507811448784911110187115979974676161	SHA-1:816910556668510170571137468571085299901187211266120659075906561	
FILENAME:quickdashboardlisthoverhelp.gif	MD5:87875111890103102887088721055377868265797598115666161	SHA-1:531197297501021015555108117901011171131041018969116571001095547707661	
FILENAME:quickdashboardobjecthoverhelp.gif	MD5:10966104100888710952521067547107999054121101658699676161	SHA-1:529950504774701226556746686107888011276878289565676103896861	
FILENAME:quick_access_to_wizards.htm	MD5:99678643537310387651068510874548912082116498186656161	SHA-1:746680112855288831151085765120974789100731208149807851105977961	
FILENAME:quick_dashboard_tasks.htm	MD5:8881534984111757972113661061041216910780701137775656161	SHA-1:51515183506510178724382828711968119986743111110887253991067161	
FILENAME:quick_dashboard_tasks_overview.htm	MD5:11057110104115887812211899831208410583579884474365676161	SHA-1:831168699104107991145410012270112578210281471181125378487369507961	
FILENAME:quick_dashboard_templates_overview.htm	MD5:1014951495377101116785471437910210210286666810457666161	SHA-1:52748886115808257715248887457715210098517775764710597557161	
FILENAME:refresh_permissions.htm	MD5:52527667107881006998725311477439068114439912066656161	SHA-1:909951497911311510587536685122871075469538172106104112501221157361	
FILENAME:refresh_permissions_message_box.gif	MD5:11979439010111650806867100975683651215366726775666161	SHA-1:71100848750827086785251110531167211111654981006680737183866761	
FILENAME:reloading_the_example_customer_views.htm	MD5:9798114100559987849790106111110109736998997111749656161	SHA-1:849855119108108437085761228752737751115851064811911111311884577161	
FILENAME:removeskillfromagents.gif	MD5:4848113102901151096611873798569120526810679848456676161	SHA-1:106786610812073668476728111577518612110111899548210248821081187661	
FILENAME:removeskilllevel.gif	MD5:102110114115881141218586697752102885410111679545380686161	SHA-1:4955122112113100109907369659811669111107115121501024311972991141137661	
FILENAME:removing_filter_from_list.htm	MD5:11811811212111998113105495285877571699810575779049686161	SHA-1:51105110795767112501227211348109576776881035350811217380431067461	
FILENAME:robohhre.lng	MD5:7210966102115841065575788276671081011201128710188122686161	SHA-1:104110496586844310170691164799577711511188539766907056731097761	
FILENAME:selectagent.gif	MD5:794911783436866759898508870757811555505680118676161	SHA-1:8999111438511667541039912110288731117281117114661108367691011006661	
FILENAME:selecting_objects.htm	MD5:111105986966101117751148048102891171164910171727179686161	SHA-1:831088412011066886549868312183687569515410189671025097701147061	
FILENAME:sending_alarm_notifications_via_email.htm	MD5:5085547811370516878121117541138811776121658552111686161	SHA-1:565597120747656721001151151041211158488697584821116711411079547061	
FILENAME:sending_automated_responses_to_email.htm	MD5:86838989685010612156111539067867565826910010398676161	SHA-1:9797516950107548712211673566799120557611510012011243115122121987861	
FILENAME:serversettings_agent_statistics.gif	MD5:7667721197697901131216982871071025681122109865783656161	SHA-1:10111910310666102907476788269821096999121431217153841155186657761	
FILENAME:serversettings_enailnotification.gif	MD5:85504811175551087211311688501147483119987382112105676161	SHA-1:9043102488570100981014897112835681116121118115661178511249110977361	
FILENAME:setpriority.gif	MD5:435279115488073977175885311956109547083708369666161	SHA-1:76548581507573103711031057199711166990108527987117106881041088061	
FILENAME:setting_shortcuts_pane_supervisor.gif	MD5:80121811218976854911711084112978483122805486105122666161	SHA-1:80121855712079741136757825386778272741136752751138984981196661	
FILENAME:setting_the_priority_of_interactions.htm	MD5:4875975174507783666552471197351791119710711597676161	SHA-1:54431048070711216671691051221175170767298112818486100811181076661	
FILENAME:setup_scenarios.htm	MD5:10288785012153801218911310651108100108798012284103100686161	SHA-1:111901105448103535071105549710012186103781021036690865012075856961	
FILENAME:silently_monitoring_agents.htm	MD5:86122758449477611611110555108711221211051198189110109686161	SHA-1:117809710055751106810271525452788886728668715185106122891077161	
FILENAME:silentmonitoringiconhoverhelp.bmp	MD5:120477810310810184120566775119887010779547511810552686161	SHA-1:8910383109975686100718665791181065071847510112190113809868777961	
FILENAME:simultaneous_monitoring.htm	MD5:108657911210312211956977085106106109801179079725178656161	SHA-1:69828747658943114101776899978953120791016812290102558256576761	
FILENAME:sipmonitoringiconhoverhelp.bmp	MD5:112577510876768548545175122877175567869895547686161	SHA-1:113841011191107266104114115116806511852821051018611269691131221151037061	
FILENAME:sip_monitoriing_settings_dialog.gif	MD5:4998120751135011579117811224970771215678528310368656161	SHA-1:744311679113517552838111010178731201201087277115103797912272527861	
FILENAME:sip_monitoring_overview.htm	MD5:47704811275727311510283120113777310710957109735649676161	SHA-1:51104108104525710311843122709010469113481139084975110511354671106761	
FILENAME:sip_monitoring_session_icon.gif	MD5:561119781815583997010611311610449757697113111107109666161	SHA-1:89105871227682122971161208911052997311199120107658710554118110557361	
FILENAME:sip_monitor_agent_group_select_agent.gif	MD5:1135112268831099847105499811486537010683836910953686161	SHA-1:5757998248116655457751097411012157511011068976731165573110907561	
FILENAME:sip_monitor_agent_monitoring_session_icon_logged_out.gif	MD5:108908312011210410950511201147674112109971131201015098656161	SHA-1:7472818811584656653675384976712274896556111735210857731087261	
FILENAME:sip_monitor_agent_new_interaction_icon.gif	MD5:71118110681018984731078511776101698411643721146656676161	SHA-1:51112102747155658755547178122555484103861111098990655651556661	
FILENAME:sip_monitor_whisper_coach_text_field.gif	MD5:10581439076857365817910779511036610412248898748686161	SHA-1:8811410979657099103894812269438276978072114100105104681101071097961	
FILENAME:sorting_and_filtering_object_lists.htm	MD5:1137712110479901027512110174105122757883791209781110686161	SHA-1:6912148100828087119108788810556113547151105991119067906883856561	
FILENAME:statistic-level_alarms.htm	MD5:10011811750525312011056674710510999106831167552105109676161	SHA-1:49106519074497049122535266105758912087106114113696612288701226661	
FILENAME:statistic_wizard.htm	MD5:8588847888122120818111511411270111437175865267106676161	SHA-1:501056910152669770697056498867104971131169098768667113661207061	
FILENAME:supervisordesktop.htm	MD5:717411343431086566106109987711678514780671097690666161	SHA-1:511098866717169871101169047715111311288521074770544311878676561	
FILENAME:supervisordesktop.log	MD5:8773867472115811001031174387721107411143120665669686161	SHA-1:695256651118011510999438811387108801018948548210088112521051036661	
FILENAME:supervisordesktop_csh.htm	MD5:7010797571184869677488110851056910352815411910967676161	SHA-1:5285107117671055479119121115808011272907987661011151098667511066761	
FILENAME:supervisordesktop_rhc.htm	MD5:7412152701015281113787810410048746586122541037989676161	SHA-1:48831208676517155119714974717271745711748681131178056100436761	
FILENAME:switch_to_barge_dialog.gif	MD5:471067481726589108748010974114995588471088557100656161	SHA-1:551149987796910611570106857189121488451777482107841199883896761	
FILENAME:switch_to_silent_monitoring_dialog.gif	MD5:8011511250978111580998668105488948788149119113111676161	SHA-1:71577547102561087483906748475479101120751151097711810611180837461	
FILENAME:tasks.htm	MD5:11789755076112117988881109711071147410589789986115656161	SHA-1:1148065106120708611010766113100671106683995289118889748105661167161	
FILENAME:tenants.htm	MD5:777310372981044870120481138611711911265571021046689686161	SHA-1:7849105988171487589718012072119106661011054911778116767472826661	
FILENAME:terminating_interactions.htm	MD5:100907776991171101171111117510549666668701068911580686161	SHA-1:728610711612088118721161061006710011998109116738654801036912271797361	
FILENAME:thresholds_overview.htm	MD5:8365574710854701191047881698997100103781187111181676161	SHA-1:971111145683791041111201229010954521061038287891119910052821051097561	
FILENAME:using_macros_overview.htm	MD5:67114122120116551047572555311099987598907378117118666161	SHA-1:5273858282738188817985541141127177721181114911811489113901078061	
FILENAME:using_view_configuration_wizards_overview.htm	MD5:106889010686827972521201061181131135265555710210853686161	SHA-1:834348114851104810680478211510911771758254501136953100106431177861	
FILENAME:viewing_aggregate_alarm_levels.htm	MD5:111675571113815682817479861025752103971005210782686161	SHA-1:8485677080684952841218889511141001147154811134712010782881216661	
FILENAME:viewing_alarms_for_individual_objects.htm	MD5:68116739911111843841165754431008912052106687568110666161	SHA-1:8250535571758178105898311555115105122517611110711580665252757961	
FILENAME:viewing_alarms_overview.htm	MD5:80971028489110818576908174119675167115117735089666161	SHA-1:5572827810554104508910910249976512110972476911310210011743110707461	
FILENAME:viewing_media_status_details.htm	MD5:981041147399109531168868485287109108119758143118120656161	SHA-1:6897122102655474111541181197910210166116866682109775769119110748061	
FILENAME:viewsoverview.gif	MD5:1028411988544811756118859711390108557351835512268656161	SHA-1:7984875771796985104716784108104491026574688511950808449776961	
FILENAME:viewsoverviewdropdown.gif	MD5:81661217111510482701114870978611811310568531158271676161	SHA-1:111561006599848511672855381116476751491041201057810948115691158061	
FILENAME:view_profile_template_wizard.htm	MD5:495650497243112521147165105101103118110113697283115666161	SHA-1:7310879536510169858667106119113974787865412087471226810773657361	
FILENAME:view_template_wizard.htm	MD5:11489764350768711265107827165117816911752665766666161	SHA-1:70108118102103113558678116115100103748167110509079119857710884677561	
FILENAME:voice_and_video_monitoring.htm	MD5:8465877782484310950104105109997411584891098272102656161	SHA-1:1121051031031166885568310855435067115736611874901208410410876907561	
FILENAME:webhelp.cab	MD5:7455701139754104113113971026570116107996683517565676161	SHA-1:118675073106661161228452115115811201057343121108651171101158778437061	
FILENAME:webhelp.jar	MD5:54898266561074780681045675100807610379557811048676161	SHA-1:11673764883851017112110412010710474531075043675277529975107438061	
FILENAME:whcshdata.htm	MD5:88711137086551025210948103548953121971061068912178656161	SHA-1:9747113667411910088104745397825590471101125656571065254112847761	
FILENAME:whcsh_home.htm	MD5:1151075676116577180107566611075731021151037811110273686161	SHA-1:80531071148175105110120106106103757750671001051068188686999105736561	
FILENAME:whd_dpns.htm	MD5:529784101781198572907911686807010543565611568113656161	SHA-1:5587116577956498810998536590109122121791091196765777481106677961	
FILENAME:whd_hide0.gif	MD5:674812043474811011111411387110110849010656551165655686161	SHA-1:7110380745556531168710599110721187269101708643871019973491048061	
FILENAME:whd_hide1.gif	MD5:80114107901008310910610511887788510272529997695268686161	SHA-1:1201111101208710611310951837381544311665122704712149907011683816661	
FILENAME:whd_hide2.gif	MD5:80114107901008310910610511887788510272529997695268686161	SHA-1:1201111101208710611310951837381544311665122704712149907011683816661	
FILENAME:whd_next0.gif	MD5:114117897565527465804947487976746886894989101676161	SHA-1:106881158799116120117117761157710011212110812166815085779810690676561	
FILENAME:whd_next1.gif	MD5:114117897565527465804947487976746886894989101676161	SHA-1:106881158799116120117117761157710011212110812166815085779810690676561	
FILENAME:whd_next2.gif	MD5:114117897565527465804947487976746886894989101676161	SHA-1:106881158799116120117117761157710011212110812166815085779810690676561	
FILENAME:whd_nvp10.htm	MD5:8748895575907557531151171028667666912257757775676161	SHA-1:87551091211118710666787610211011083487067111761038474568869998061	
FILENAME:whd_nvp20.htm	MD5:496551571211057583111118111113110118691001129990113102666161	SHA-1:10954761021111021095782527411711797987948114661144354991201051217661	
FILENAME:whd_prev0.gif	MD5:487511570479067110834847498411010970437910911579666161	SHA-1:727784103694710210754781011176911983546752111106891185150119657761	
FILENAME:whd_prev1.gif	MD5:487511570479067110834847498411010970437910911579666161	SHA-1:727784103694710210754781011176911983546752111106891185150119657761	
FILENAME:whd_prev2.gif	MD5:487511570479067110834847498411010970437910911579666161	SHA-1:727784103694710210754781011176911983546752111106891185150119657761	
FILENAME:whd_show0.gif	MD5:12111350119103781161208165697678831201208379121118100666161	SHA-1:104109501185157717811080976789109541205281119841081127573100986961	
FILENAME:whd_show1.gif	MD5:85681107651688111811273734398889978688773116120686161	SHA-1:116484857102905311511455121901046567537167122118120435712047797061	
FILENAME:whd_show2.gif	MD5:85681107651688111811273734398889978688773116120686161	SHA-1:116484857102905311511455121901046567537167122118120435712047797061	
FILENAME:whd_sync0.gif	MD5:1101026798103744910611412285518548791115788896799686161	SHA-1:53109106975710051801228810981102906710510112179122991165651119577061	
FILENAME:whd_sync1.gif	MD5:1101026798103744910611412285518548791115788896799686161	SHA-1:53109106975710051801228810981102906710510112179122991165651119577061	
FILENAME:whd_sync2.gif	MD5:1101026798103744910611412285518548791115788896799686161	SHA-1:53109106975710051801228810981102906710510112179122991165651119577061	
FILENAME:whd_tab0.gif	MD5:5510812076891225310852101471148654547075501094798686161	SHA-1:1108110577756571437480715511311057661154753119665311766701196961	
FILENAME:whd_tab1.gif	MD5:579798121471011159912079501225111898104119567456120676161	SHA-1:102577843697567117109121777412284851141178711190815210857841026761	
FILENAME:whd_tab2.gif	MD5:4881115122567988821098310210498771068811110997119120666161	SHA-1:8610253811006711278119688955851211054774554982114665611573837661	
FILENAME:whd_tab3.gif	MD5:12176435781558057100109120736712010911856120767887676161	SHA-1:8910457109721118557864812276767312012299671181147411310584531117561	
FILENAME:whd_tab4.gif	MD5:10957877910679821181175610467721014899114538583102676161	SHA-1:541035310311111110511190103471227010067112104437677698782120101977561	
FILENAME:whd_tab5.gif	MD5:1111131201114710112198544843741201101077811810211968116686161	SHA-1:48797847874811010111643737310911975861191116576891044876110846761	
FILENAME:whd_tab6.gif	MD5:104987475815473571221147351807289991081181176876686161	SHA-1:109997868525288981178748761046910611969838412177100908150677761	
FILENAME:whd_tab7.gif	MD5:11456677966501021107389117885710311576779777106117686161	SHA-1:76511191218382557689115888151119511138647108101791021175098767161	
FILENAME:whd_tab8.gif	MD5:804748107995653877810610570431111098089761135479656161	SHA-1:5110810312265717989121121557311083559010755114861151157511972567961	
FILENAME:whd_tabs.htm	MD5:88878511253738985491051015283801221057475727184656161	SHA-1:8578839988121106107110557667881121011201197012211677859910772756561	
FILENAME:whd_toc1.gif	MD5:99541145312250106574949577510351113817467836657666161	SHA-1:6767741141078757102675010585101817511767115861071054911911755527661	
FILENAME:whd_toc2.gif	MD5:86501167797671078611673994310143571167447759089686161	SHA-1:6888101691079811474988199777254491081117054119539757107122516761	
FILENAME:whd_toc3.gif	MD5:796610884671025349689010575996612071661151168477666161	SHA-1:1016911211010983848611155984911488103661041041221128698105102771097461	
FILENAME:whd_toc4.gif	MD5:839780104825610482801178711756688253118868353120686161	SHA-1:571227076101985788111711046974117731141188510175828011467109497961	
FILENAME:whd_topic.xml	MD5:798650655648551037076768649119548511374838474666161	SHA-1:122109111494311811911011650735766118115505510568101851188185107816661	
FILENAME:whd_wbsh0.gif	MD5:1001107189831194811499861086787567075111801068567686161	SHA-1:1054371495612066811061058353861141224312157525273797312043887961	
FILENAME:whd_wbsh1.gif	MD5:1001107189831194811499861086787567075111801068567686161	SHA-1:1054371495612066811061058353861141224312157525273797312043887961	
FILENAME:whd_wbsh2.gif	MD5:1001107189831194811499861086787567075111801068567686161	SHA-1:1054371495612066811061058353861141224312157525273797312043887961	
FILENAME:whfbody.htm	MD5:8110989110107698010966121698789116110686579766677656161	SHA-1:105701057886991185451107991159079105679757111741165110412280727561	
FILENAME:whfdhtml.htm	MD5:7490120764852999843437157100767498759710910383656161	SHA-1:801094712197121511066950878210910111899541184711210411310986681127061	
FILENAME:whfform.htm	MD5:10065808512212211999122738847117981015286567610566676161	SHA-1:108504911310612010553664810999578297528910588717811611811957867061	
FILENAME:whfhost.js	MD5:115109112908172112728949884750798779681108466119656161	SHA-1:8011471118122831097756571077710698654349511078354708910780757561	
FILENAME:whform.js	MD5:6586107486849738066107477966107111551151077972112656161	SHA-1:5667827254889950737211148876953869972751017368108104117906761	
FILENAME:whframes.js	MD5:8812247697953117511018656110111661077849477011779666161	SHA-1:68748490561138011356987172541204810586851095172114678951857661	
FILENAME:whgbody.htm	MD5:65551171061145511475115857267109746768659011110350686161	SHA-1:5178821175790871076512067521145310856706556541007874121113746661	
FILENAME:whgdef.htm	MD5:561041031135451117831041146611810811783705111312189105656161	SHA-1:11210711880841128465104104688157120806512212110055904810311298997061	
FILENAME:whgdhtml.htm	MD5:521131041161047010449896910799819811710765122755390666161	SHA-1:667647538078107117121431188411273105697987984869488789113877461	
FILENAME:whghost.js	MD5:86886898551167711575555410210549847553867310851676161	SHA-1:657411012111648524973108113115691038168107787282106897011073857161	
FILENAME:whhost.js	MD5:70874954677651861101097778907880100103471208150676161	SHA-1:874310710297106115884378668147106110971088099521115110680821017761	
FILENAME:whibody.htm	MD5:81877011011682755656507412111566795710168112101108686161	SHA-1:75528310011555114995665102103117431196511512153971067248122100976661	
FILENAME:whidhtml.htm	MD5:121120681039986120859711150101103107535482671125398686161	SHA-1:888272791141148610079105691159867548476886710711656737985976661	
FILENAME:whiform.htm	MD5:7371681141091198881881059968538055481229012110470656161	SHA-1:90107795711010047434871103541111028610950985010486103556672987261	
FILENAME:whihost.js	MD5:1136711172707110053831201171191215350888585104114113676161	SHA-1:1188712276494374664348868548811088156477411280741081101191117061	
FILENAME:whlang.js	MD5:531121146685103119888790541061008311186477910766111676161	SHA-1:906585121104748412149111105995210481484390555697491005450847761	
FILENAME:whmozemu.js	MD5:109487412066661181038748498254113858897979910999666161	SHA-1:110531181086950824774122677111710410667651156810152109895555687261	
FILENAME:whmsg.js	MD5:1201085543661146590838854119108557012210770558480676161	SHA-1:485310277103110666751108103109112751137951837671115705011965907161	
FILENAME:whnjs.htm	MD5:701118857909783775266754390112681221201071159753656161	SHA-1:876676107984999811177757737179534852107102107651095571105717461	
FILENAME:whphost.js	MD5:1106676831148250699710766768090816948801024853656161	SHA-1:851158565498456806848526675531001221145055120681107553112757161	
FILENAME:whproj.htm	MD5:11111511271118765785667673807011357681141021195043676161	SHA-1:7570761176611143971011087710610650771139911856471051076510097767461	
FILENAME:whproj.js	MD5:70547611081113511161101048067105113544748711079980666161	SHA-1:1001211006690874911510170771057310067435210283855482787272897661	
FILENAME:whproj.xml	MD5:51100111108106721028474829090527048545281996980666161	SHA-1:99778411743866752113681088010585108120795310147481091059057866761	
FILENAME:whproxy.js	MD5:50431111194811572691095711472804911554113105907677666161	SHA-1:83101831008179791171071124347787389103817651437880769880727661	
FILENAME:whres.xml	MD5:8550841066669535347497412082571105311290977747666161	SHA-1:1079810198112577687107100756882531111094349102108995377501061067961	
FILENAME:whskin_blank.htm	MD5:86701208972107851156610911871705711580841158381106666161	SHA-1:111485585679870120107666910011490112100516710966747469118561167261	
FILENAME:whskin_homepage.htm	MD5:717411343431086566106109987711678514780671097690666161	SHA-1:511098866717169871101169047715111311288521074770544311878676561	
FILENAME:whskin_info.htm	MD5:120538289535643675289101738379551157267727275666161	SHA-1:827665100109499773691004749785310811967887611412082761161221047761	
FILENAME:whskin_pickup.htm	MD5:1109910673536810955507710811850521048387548167105676161	SHA-1:1024710910511310510176658356508977651011135548658979112811141017861	
FILENAME:whskin_tw.htm	MD5:478180671226911212299759011810484687654516710551686161	SHA-1:701141105611810278498982120838271851115011567831021061229899896961	
FILENAME:whstart.js	MD5:70671175011799120104907811267112111106100121725697116676161	SHA-1:1201197512111674681061151151184356471111209954119564365521081081057861	
FILENAME:whstub.js	MD5:838910850865610956735010311010411865781197010811076656161	SHA-1:10411382791061121027466103875312111610212210980121735781655075777761	
FILENAME:whtdhtml.htm	MD5:6980751024911187731221127211610547557465115658267686161	SHA-1:5610011410773651151077665756712184478976101104112681141017647987061	
FILENAME:whthost.js	MD5:8010310412154521171117110384554398471111121131186783686161	SHA-1:1027155987010011111569674948694986561191055798697112054971157561	
FILENAME:whtopic.js	MD5:6789741191158898119104565265105687210467861228350656161	SHA-1:1021011227467100666887971031119074103988311499110851071098372437161	
FILENAME:whutils.js	MD5:791048411810011653978112282122971228855678911810652656161	SHA-1:10410110311369101761165348841011121088611884684811854112119112122858061	
FILENAME:whver.js	MD5:67901034747761168272807410511612081102491086910556676161	SHA-1:90839711310076110535143561157710147111122695747100547469107847761	
FILENAME:working_with_large_lists.htm	MD5:7379678099841027354704972114103121431041161206775666161	SHA-1:57105977090114848670105100878265113111116511087411857112106110557361	
FILENAME:working_with_macros.htm	MD5:11312211973866574749847557812067114111497997112104656161	SHA-1:899780114845669671079910911712071120111691084811653811011071081187061	
FILENAME:working_with_named_filters.htm	MD5:795755112738511210711611790994310411151531145711473656161	SHA-1:11911456113110103111485682578790117838079785453120431057999497461	
FILENAME:working_with_quick_dashboards.htm	MD5:116103101787797891021118867677912011080117538075106656161	SHA-1:9811665551157149105571185174115116901205490875576797453861197361	
