![[ICO]](/icons/blank.gif){kind=icon}
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![[DIR]](/icons/folder.gif){kind=icon}
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| Name | Last modified | Size | Description |
|---|---|---|---|---|
| Parent Directory | - | ||
| ACD Replacement Solu..> | 2019-07-19 02:25 | - | |
| Adapters/ | 2022-08-01 01:22 | - | |
| Agent Scripting/ | 2019-07-19 02:27 | - | |
| Blueprints/ | 2022-02-24 09:19 | - | |
| Composer/ | 2019-07-19 02:27 | - | |
| Conversation Manager/ | 2019-07-19 02:43 | - | |
| Customer Care/ | 2021-11-22 11:40 | - | |
| Decisions/ | 2019-07-19 02:30 | - | |
| Dialog Engine/ | 2020-01-09 23:18 | - | |
| Digital Channels/ | 2023-04-13 09:29 | - | |
| EOL/ | 2024-05-26 22:37 | - | |
| General Data Protect..> | 2019-07-19 02:44 | - | |
| Genesys 400 Series I..> | 2021-01-13 12:51 | - | |
| Genesys Administrator/ | 2020-09-17 05:23 | - | |
| Genesys Authenticati..> | 2021-03-18 12:12 | - | |
| Genesys Cloud - Cust..> | 2019-07-19 02:27 | - | |
| Genesys Co-Browse/ | 2019-07-19 02:27 | - | |
| Genesys Designer/ | 2021-04-26 05:45 | - | |
| Genesys Desktop/ | 2019-07-19 02:26 | - | |
| Genesys Intelligent ..> | 2021-06-08 22:08 | - | |
| Genesys Interaction ..> | 2021-05-03 10:25 | - | |
| Genesys Interaction ..> | 2019-07-19 02:44 | - | |
| Genesys Knowledge Ce..> | 2019-07-19 02:43 | - | |
| Genesys Media Server/ | 2019-07-19 02:37 | - | |
| Genesys Mobile Servi..> | 2020-03-03 07:52 | - | |
| Genesys Multicloud CX/ | 2024-10-14 04:12 | - | |
| Genesys Predictive E..> | 2020-12-11 06:25 | - | |
| Genesys Predictive R..> | 2019-07-19 02:28 | - | |
| Genesys Quality Mana..> | 2019-07-19 02:40 | - | |
| Genesys Rules System/ | 2019-07-19 02:25 | - | |
| Genesys SaaS Premium/ | 2024-10-14 04:13 | - | |
| Genesys Skills Asses..> | 2019-07-19 02:31 | - | |
| Genesys Skills Manag..> | 2019-07-19 02:28 | - | |
| Genesys Studio/ | 2019-07-19 02:41 | - | |
| Genesys Training Man..> | 2019-07-19 02:38 | - | |
| Genesys Video/ | 2019-07-19 02:24 | - | |
| Genesys Voice Platfo..> | 2019-07-19 02:29 | - | |
| Genesys Web Engagement/ | 2019-07-19 02:27 | - | |
| Genesys WebRTC/ | 2019-07-19 02:25 | - | |
| Genesys Widgets/ | 2021-01-15 12:34 | - | |
| Hosted Provider Edit..> | 2019-07-19 02:45 | - | |
| IP Servers/ | 2019-07-19 02:45 | - | |
| IVR/ | 2019-07-19 02:37 | - | |
| Intelligent Workload..> | 2019-07-19 02:55 | - | |
| Interaction Workspace/ | 2019-07-19 02:26 | - | |
| Legal/ | 2021-03-16 15:50 | - | |
| License Reporting Ma..> | 2019-07-19 02:33 | - | |
| Load Distribution Se..> | 2019-07-19 02:37 | - | |
| Management Framework/ | 2019-07-19 02:45 | - | |
| Misc/ | 2021-02-04 13:20 | - | |
| Operational-Support/ | 2019-10-16 10:14 | - | |
| Outbound Contact/ | 2019-07-19 02:25 | - | |
| PEC Architecture V4.pdf | 2019-10-16 10:07 | 2.5M | |
| PEC Customer Care.pdf | 2019-10-16 10:07 | 608K | |
| PEC Operational Supp..> | 2019-10-16 10:08 | 7.5M | |
| PEC Professional Ser..> | 2019-10-16 10:07 | 778K | |
| Performance Manageme..> | 2019-07-19 02:34 | - | |
| Premier Edition Cloud/ | 2019-07-19 02:34 | - | |
| PrivateEdition/ | 2021-08-18 11:46 | - | |
| Product Ideas Lab/ | 2021-07-07 10:38 | - | |
| PureSuccess/ | 2020-09-18 11:44 | - | |
| Reporting and Analyt..> | 2022-03-31 07:04 | - | |
| SDK/ | 2019-07-19 02:57 | - | |
| SampleANIDetailsRepo..> | 2021-12-15 12:11 | 32K | |
| Simulator Test Toolkit/ | 2019-07-19 02:33 | - | |
| SpeechStorm/ | 2019-07-19 02:28 | - | |
| System Guides/ | 2020-04-20 08:32 | - | |
| T-Servers/ | 2019-07-19 02:33 | - | |
| Third Party Document..> | 2019-07-19 02:31 | - | |
| UC Connector/ | 2019-07-19 02:28 | - | |
| Universal Contact Se..> | 2019-07-19 02:35 | - | |
| Universal Routing/ | 2020-02-18 05:18 | - | |
| VoiceGenie/ | 2020-10-15 12:56 | - | |
| Web Services and App..> | 2021-07-20 11:35 | - | |
| Workforce Management/ | 2019-07-19 02:37 | - | |
| eServices/ | 2019-07-19 02:43 | - | |